패스트푸드점의 서비스품질과 만족에 관한 실증적 연구 : 대구지역을 중심으로

박진영, 이희천 김천대학교 1998 김천대학교 논문집 Vol.19 No.-

The objective of this study is to find the components of the service quality in fastfood industry and to examine the impact of service quality over customer satisfaction. Also it is the intention of the researchers to find the difference in evaluation of service quality using demographic variables. Firstly, preceding studies such as Dr. Munkyu Lee's indicate that service quality is comprised of 5 factors. However, this study showed 4 factors responsiveness-assurance, tangibility-reliability, empathy. benefits through empirical study. This findings show more relevance of this study over Dr. Lee as Dr. Lee's study focused on the different customer satisfaction between Korean customers and American customers while this study concentrated only on the Korean customers' satisfaction. Secondly, this study analysed the impact of service quality over customer satisfaction. Results show the components of service quality affecting customer satisfaction lie in tangibility-reliability and benefits. In view of the results findings, customer satisfactions are affected by visible factors, reliable factors and benefit factors such as waiting time, location, price, etc. Thirdly, this study examined the difference in evaluation of service quality according to the demographical characteristics. Result findings after empirical study show significant difference in statistics of demographics in all dimensions except responsiveness-assurance Service quality was highly evaluated by college students while it was lowery evaluated by less aged high school students. Monthly allowance shows significant difference in statistics except the empathy, while it is no difference in the resident style. As a result, there is some difference​​

한국 책임운영기관 제도의 운영 평가 : 조직구성원의 인식을 중심으로 An Special Emphasis on The Agency Bureaucrats' Reported Assessment

박천오,김근세,박희봉,안형기 한국행정연구원 2003 韓國行政硏究 Vol.12 No.3

본 논문에서는 우리나라 책임운영기관 제도의 운영실태와 도입성과 및 개선과제를 현행 23개 책임운영기관 소속 870여명의조직구성원을 대상으로 한 인식조사를 통해 진단하였다. 조사결과, 책임운영기관의 운영실태의 측면에서는, 기관장 인사관리, 성과관리, 재무관리에 대한 평가는 어느 정도 긍정적인 반면, 조직관리에 대한 평가는 상대적으로 부정적인 것으로 파악되었다. 책임운영기관의 도입성과의 측면에서는, 조직구성원의 만족도가 전반적으로 낮게 나타났으나, 책임운영기관 기관장의 리더십과 업무능력, 행정서비스 질의 향상 등에 대한 평가는 상대적으로 긍정적이었다. 책임운영기관 제도의 개선 방향과 관련하여서는, 기관장의 관리권한 확대, 책임운영기관의 자율권 보장을 위한 공식제도 및 기존 행정문화의 관행 개선, 기존 책임운영기관들의 적절성 및 책임운영기관 선정기준에 대한 재검토 등이 향후의 주요 개선과제로 인식되었다. 다만 책임운영기관의 기관유형에 따라 운영실태와 도입성과의 측면 등에서 상당한 인식차이가 있는 것으로 드러났다. The purpose of the study is to evaluate the operation, performance, and development issues of the Korean executive agency system newly introduced in 2000. Data on the reported evaluations of the system of 870 bureaucrats in all the 23 Korean executive agencies are obtained using questionnaires. The results reveal that ① on the operational side of the executive agency system, the agency bureaucrats evaluate a little bit positively the personnel management, perfomlance management, and finance management, ② on the adoption of the system, they show generally low levels of satisfaction, and ③ they comparatively positively evaluate the agency chief executive's leadership and job performance capability, and the increase of the service quality after the system adoption. For the development of the system, they recognize the necessity of the expansion of the agency chief power and authority. formal institutionalization for the independency of the agency, and review of the agency selection criteria. However, they show different perceptions on the operation and performance of the agency after the system adoption according to the types of agency. This article based upon the view of policy network focuses on the analysis of the

病院 地下空間內의 空氣中 微生物分布에 관한 硏究

박천제,배병훈,고경숙,김춘희,임경택 동아대학교 환경문제연구소 1998 硏究報告 Vol.21 No.1

This study was carried out to investigate the distribution and concentration of microorganism by the method of the air contamination using RCS air sampler in underground linac room of two general hospital located in Pusan. The places of air sampling were 4 different spot in two each hopital. Therefore, total 8 places were sampled from June 30, 1996 to May30, 1997. The results obtained were as follows 1. In a agar strip GK-A media for total count of microbial particles, it was estimated to be 76 CFU/ft^(3) in ICR room, and the consulting room was 53 CFU/ft^(3), lobby was XI CFU/ft^(3), linac room was 35 CFU/ft^(3), in the M hospital, respectively. The distribution of organism in the air of M hospital were shown gram positive cocci 72%, gram negative bacilli 15%, gram positive bacilli 6.1%, fungi 6.1%, respectively . On the other hand, in P hospital, it was obtained to be ICR room 74 CFU/ft^(3), lobby- 45 CFU/ft^(3), consulting room 34 CFU/ft^(3), linac room 31 CFU/ft^(3), respectively. The distribution and concentration of microorganism in the air were detected gram positive cocci 75%, fungi 10.3%, gram negative bacilli 8.7%, gram positive bacilli 6.0%. respectively. The results were recognized to be a low frequency in the linac room. 2. In agar strip S media for total counts of M hospital, ICR room was shown the highest organism with 32 CFU/ft^(3), but the lowest organism was detected linac room with 20 CFU/ft^(3). Also, the case of P hospital was estimated high 43 CFU/ft^(3) at ICR room, low organism was shown at linac 17 CFU/ft^(3) Test of coagulase were recognized to be a negative Staphylococci 68.3% in M hospital, 60.7% in P hospital. Coagulase positive cocci was estimated to be 31.7% in M hospital, 39.3% in P hospital. 3. In agar strip C media for coliform bacteria, colony counts at ICR room 10 CFU/ft^(3), consulting room 7 CFU/ft^(3), linac room 6 CFU/ft^(3), lobby 4 CFU/ft^(3) in M hospital, respectively. On the other hand, in P hospital were shown ICR room and main lobby 7 CFU/ft^(3), consulting room 5 CFU/ft^(3), linac room 4 CFU/ft^(3), respectively.

다중지능이론에 기초한 유아미술교육 프로그램 개발

박춘희 한국아동교육학회 2002 아동교육 Vol.11 No.2

The purposes of this study were to develop an art education program for young children based on the Gardner's Multiple Intelligences theory and to examine its effectiveness on children's abilities in art expression and art appreciation. The Multiple Intelligences theory proposed that an individual had at least 8 intelligences some of which were strong and some weak and so, all individuals have different profile of intelligence. It suggested that any uniform educational approach was likely to serve only a small percentage of children optimally and that a subject in school can bl approached by utilizing a strong intelligence or intelligences. Having adopted mainly the principles of Arts PROPEL based on the Multiple Intelligences Theory and the principles of art activities suggested in the kindergarten curriculum. Project Spectrum, the Multiple Intelligences art program of this study was composed of three elements; perception, production and reflection. The activities in each element were designed to have children use their several intelligences in various sections. Then, the program was implemented in a kindergarten class of 30 children of age 5 years old in D-Metropolitan City. 32 sessions of the program were carried out over 8 weeks during one semester of the year 2001. There was a comparative group of 30 children where traditional art lessons were implemented for the same period. These subjects were from 2 kindergarten classes whose teachers have similar academic backgrounds and careers. 30 students from each class of 40 students were randomly assigned into the experimental group and the comparative group. To test measure the effectiveness of the Multiple Intelligences art education program of this study, the instrument used was an artistic ability test modified from tests of Schirrmacher(1993), Barnes(1987) and Krechevsky(1998). Examination of the main effects of the program was performed by comparing the different scores of the per-test and the post-test between the experimental group and the comparative group. The results of the analyses were as follows. The art education program for young children based on the Multiple Intelligences Theory was more effective than the traditional one in improving children's abilities in art expression and art appreciation.

도시의 단지개발에 따른 수질종합지수의 다중선형회귀모형에 관한 연구

박성천,정회근 東新大學校 工業技術硏究所 2000 工業技術硏究 Vol.6 No.-

At present a lot of water resources are being polluted and the government fully aware of the significance of environment has made efforts to improve the aggravating situation through such as large-scale investments of the fiscal budget into environmental facilities. Though these efforts do not necessarily lead to the immediate environmental improvements, the improvement in environmental pollution is still in stalemate despite great efforts. The reason is that the environmental policy is mainly focused on the point source pollutant while the policy has ignored the non-point source pollutant excluding it from the agenda of investment, and the related data to research and analyse it has been hardly available. Besides the non-point source pollutant is not easily traceable because its origin of pollutant is distributed around the area and it is closely correlated with the properties of neighboring area and the local conditions for precipitation should be traced and accordingly it is required to find out the exact cause but also to apply a property to other areas to interrelation incur a jump of logic. By selecting the identical area as an development area, the author have attempted to investigate the main components that have influences on the quality of water in the neighboring area at the stage of development and presented the formula of regression analysis. By the use of these data, it is possible to make out a perspective policy, to widely spread the understanding that, by minimizing the generation of the non-point source pollutant, the deteriorating quality of water directly means the decrease of water resources.

저염도 음식물 쓰레기를 이용한 퇴비시여가 배추의 생육에 미치는 영향

전윤태,박길환,조경철,김희경,지연태,정순주 全南大學校 農業科學技術硏究所 2001 農業科學技術硏究 Vol.36 No.-

This study was conducted to investigate the changes of physico-chemical properties of soil applied with compost made by food wastes and its effect on the growth and yield of Chinese cabbage. Chinese cabbage was grown in the soil treated with food waste compst(FWC) of 0, 0.625, 1.25, 2.5, 5 and 10㎏/3.3㎡. As the amount of FWC increased, number of leaves, leaf area and fresh weight increased where application of 5㎏ and 10㎏/3.3㎡ showed vigorous plant growth in the late growing period. The pH of soil by application of FWC was not raised, which was similar to the soil before treatment. Organic matter increased in soil by increasing the amount of FWC. However, concentration of Cu and Pb in the soil reduced. The concentration of available phosphate(P) was lower in the soil treated with FWC than in the soil before treatment, which means that a large amount of P may be uptaken by plant. This study suggested that FWC should be an alternative to chemical fertilizer for vegetable production.

흰쥐 재생간의 Monoamine Oxidase 의 활성치

박은미,곽춘식,문교철,김여희 啓明大學校 醫科大學 1988 계명의대학술지 Vol.7 No.2

This study was intended to investigate the changes of hepatic mitochondrial and microsomal monoamine oxidase(MAO) A and B activities after 70%(median and left lateral lobes) partial hepatectomy in rats. The activities of mitochondrial MAO A and B in the regenerating liver significantly increased between the second and the third days of the operation. However, the microsomal MAO A activity in regenerating liver showed a marked decrease from two days after operation.

골수이식 후 발생한 출혈성 방광염 환자에서 Polyomavirus의 검출 양상

박민정,강희정,신동훈,이규만,이동건,최정현,김춘추 대한임상병리학회 2000 대한임상병리학회지 Vol.20 No.6

볼 엔드밀 가공시 채터가 가공면에 미치는 영향

박춘우,홍남표,김병희 江原大學校 産業技術硏究所 2001 産業技術硏究 Vol.21 No.A

This paper deals with the study on the culling characteristics in ball-end milling process. First of all, the effects of the geometric cutting conditions such as the spindle speed, feedrates on the surface integrity and machining stability were evaluated by the analytical and the experimental approaches. A large amount of experimental sets are performed to evaluate the effects of chatter phenomenon on the machined surface. The optical microscope and the surface roughness measuring machine are used to measure the surface integrity and roughness of the machined surfaces

韓國梵鐘의 音響學的 特性

朴喜椿 西原大學校 1983 西原大學 論文集 Vol.12 No.-

This paper described about the frequencies of Buddhist temple hells and it's Sound Spectrum. In its experiment I measured the characteristic frequencies and its Sound Spectrum by Using Cassette tape recorder. Sound and Vibration analyzer, frequency Counter, receiver, dualtracer ossiloscope and Wave analyzer. I analyzed them by Using Simple rigression analysis. I obtaind the angular frequency out of the measured characteristic frequencies and made up the Spectrum diagram. As a result of this experience. I found out that While decibel and Height per Radius increased. Height and Radius decreased with the increase of the frequencies.