소상인사업자 경영교육에 따른 기업가역량이 경영성과에 미치는 영향

윤기선(Yun Gi Seon),박정섭(Park Jung Sub) 한국물류학회 2017 물류학회지 Vol.27 No.3

본 연구는 소상인사업자 경영교육지원에 따른 기업가역량이 기업성과에 미치는 영향을 조사하기 위하여 2017년 3월 1일부터 3월 30일 동안 소상인사업자를 대상으로 서울, 경기를 중심으로 설문지를 이용하여 경영교육과 기업가역량 그리고 기업성과를 묻는 내용으로 조사를 하였다. 조사의 표본은 총 313부를 수거하여 불성실하게 응답한 표본 9부를 제외하고 304부를 실증적인 분석의 자료로 사용하였다. 소상인사업자들에게 정부지원제도로 경영교육을 실시하고 있는데 이러한 교육은 중소기업청 산하 소상공인시장진흥공단에서 소상인공인 중 사업자를 가진 자를 대상으로 소상공인의 역량강화를 위해 신 메뉴개발, 최신 전문기술 등 업종별 고급기술지원을 지원을 하고 있다. 따라서 소상인사업자를 위한 경영교육에 있어서 전문기술교육과 경영개선교육으로 나누어 신 메뉴개발, 서비스 품질향상, 경영기법, 경영지식을 독립변수로 하여 경영성과에 미치는 영향을 분석하고자 하며, 경영교육이 경영성과에 미치는 인과관계에서 기업가역량의 매개효과를 검정하고자 하였다. 경영교육은 기업가역량에 정(+)의 영향을 미치는 것으로 조사되었다. 기업가역량은 경영성과에 정(+)의 영향을 미치는 것으로 조사되었다. 경영교육은 경영성과에 정(+)의 영향을 미치는 것으로 조사되었으나, 경영개선교육은 경영성과에 정(+)의 영향을 미치지 않는 것으로 조사되었다. 경영교육이 경영성과에 미치는 영향에 있어서 기업가역량은 부분매개효과가 있는 것을 조사되었다. 경영개선이 경영성과에 미치는 영향에 있어서 기업가역량은 완전매개효과가 있는 것을 조사되었다. 이를 정리하면, 경영교육은 기업가역량을 높이고 기업가역량은 다시 경영성과를 높이는 것을 알 수 있고 기업가역량은 경영교육과 기업가역량을 높이는 매개역할을 하는 것을 알 수 있었다. The purpose of this study is to investigate the effect of entrepreneurial competence on the performance of entrepreneurship management training for small business owners from March 1 to March 30, 2017. Education, entrepreneurial competence and corporate performance. A total of 313 copies of the sample were used, and 304 copies were used as empirical analysis data, excluding 9 copies of the samples that were unfaithfully responded. This training is provided to small and medium-sized business operators through the government s support system. This training is provided to the market promoting corporation of the small and medium business administration, We are supporting technical support. Therefore, we analyze the effect of new menu development, service quality improvement, management technique, and management knowledge on the management performance by dividing into professional education and management improvement education in management education for small businessmen. The mediating effects of entrepreneurial competence are examined in the causal relationship with performance. Management education has a positive effect on entrepreneurial competence. Entrepreneurial competence has a positive effect on business performance. Management education has a positive effect on business performance, but management improvement education has no positive effect on business performance. It is found that the entrepreneurial competence has a partial mediating effect on the management performance. Entrepreneurial competence was found to have a full mediating effect on the effect of management improvement on business performance. In summary, it can be seen that management education enhances entrepreneurial capacity and entrepreneurial capacity enhances management performance, while entrepreneurial capacity plays a mediating role in enhancing management education and entrepreneurial competence.

An Extension Fuzzy Analysis Model of the Performance of Education Management for Higher Education

Chen Cuilan 보안공학연구지원센터 2015 International Journal of u- and e- Service, Scienc Vol.8 No.3

Many factors hold key to educational management for higher learning. An analysis of the performance of educational management is crucial to help higher education institutions enhance teaching ability and quality. This paper proposes an extension fuzzy analysis model to evaluate the performance of education management for higher education. First, it constructs a comprehensive index system for the performance of education management. And standardize quantitative and qualitative indicators in the index system. It then constructs an extension distance model of different performance evaluation indicators about the classical domain and the section domain. And a performance evaluation model based on fuzzy and extension correlation is established. The performance of education management is measured by correlation. Finally, a case study has proved that the model is practical and available.

성과관리 이론에 기초한 기업교육 성과지표 탐색

황성준,김진모 한국농·산업교육학회 2009 농업교육과 인적자원개발 Vol.41 No.3

The purpose of this study was to explore performance indicators for corporate education based on performance management theory. Because corporate performance management is primarily focusing on achieving strategic goals of the organization, performance indicators for corporate education associated strategic goals should be developed to monitor the implementation process and measure performance. Therefore, organization for corporate education needs strategic corporate education process, and take advantage of metrics approach to use objective and comparable measures. Typical advanced performance indicators by metrics approach are ASTD metrics, human resource metrics, metrics for learning and growth perspective in BSC, and metrics in survey on korea HRD. If corporate education organization uses those metrics, trial and error to develop indicator can be minimized. To set up performance indicators available to corporate education, the performance indicators are classified as two types, which are effectiveness indicators related to achieving strategic goals and efficiency indicators related to output compared to input. Effectiveness indicators are presented by analysis of the result of previous studies in 5 areas such as improving employee competencies, leadership and development of talent, sharing organizational culture, organizational learning and knowledge sharing, and improving business performance. Meanwhile efficiency indicators are presented by analysis of the result of previous studies according to 5 areas such as educational investment, educational staff, curriculum, forms and methods of education, and evaluation for education. 이 연구의 목적은 성과관리 이론에 기초하여 기업교육의 선진 성과지표에 관련된 국내외 선행연구를 살펴보고, 효과성과 효율성의 성과지표 유형에 따라 우리나라 기업교육에서 활용 가능한 성과지표를 탐색하는데 있었다. 기업에서 성과관리는 조직의 전략적 목표를 달성하는 것에 일차적인 초점을 맞추고 있으며, 기업교육에서도 전략과 연계된 성과지표를 개발하여 기업교육 활동의 실행과정을 모니터링하고 성과를 측정할 수 있어야 한다. 따라서 기업교육에서는 전략적 기업교육 프로세스를 갖추어야 하며, 비교가 가능한 객관적 측정지표인 매트릭스 접근방법을 활용할 필요가 있다. 매트릭스 접근방법에 의한 대표적인 기업교육의 선진 성과지표는 ASTD의 성과지표, 인적자원 측정지표의 기업교육 관련 성과지표, BSC의 학습과 성장 관점 성과지표, 인재개발 실태조사와 인적자본 기업패널 조사의 성과지표 등이 있다. 기업교육 성과지표 개발시 이러한 선진 성과지표를 활용하게 되면 지표개발 및 적용에 따르는 시행착오를 최소화할 수 있다. 국내 기업교육에서 활용 가능한 성과지표를 설정하기 위해서 기업교육의 성과지표를 전략적 파트너로서 비즈니스 성공을 위한 교육 전략의 달성과 관련된 효과성(effectiveness) 지표와 예산, 교육시설, 장비, 교육인원, 프로그램 등의 운영에 있어서 투입 대비 산출과 관련된 효율성(efficiency) 지표로 나누어 선행연구에서 조사된 성과지표를 구분하였다. 기업교육의 효과성 지표에서는 직원 역량 향상, 리더십/핵심인재 개발, 조직문화 공유, 조직학습 및 지식공유, 경영성과 향상 등 5가지 영역에 따라 각각의 성과지표를 제시하였으며, 효율성 지표에서는 교육투자비, 교육담당자, 교육과정, 교육형태/방법, 교육평가 등 5가지 영역에 따라 각각의 성과지표를 제시하였다.

예술경영교육을 통한 무용공연의 활성화 방안

조아라 ( A Ra Cho ) 한국예술교육학회 2007 예술교육연구 Vol.5 No.1

본 연구의 목적은 국내나 세계에서 이루어지고 있는 예술경영의 전반적인 흐름과 이론적인 내용을 바탕으로 우리나라 무용공연의 현황, 무용공연의 특성, 무용공연이 가지고 있는 문제점들에 대해 분석해보고자 하며, 현재 무용학과내 예술경영과목이 개설되어 있는 곳의 교육 실태와 우리나라 무용학과내에 부재되어 있는 예술경영교육을 통해 무용공연의 활성화 방안의 모색, 현재 시행되어지고 있는 무용공연시스템의 개선점과 방안을 올바르게 제시해보고자 한다. Artist or managers conducting the performance play the role in making creative activities the center of culture, so they have to heighten the competitive power of the dance performance through the education of art management to constantly raise the levels of dance performance. The appearance of management position in dance performances and the professional management education is needed greatly to produce highly skilled managers for the dancer arts. In this study I will find the processes needed for proper direction of art management education should take in the dance department, the improvement through the general steam of art management done in national or international forums and through theoretical literature, scientific journals and periodicals. When a dance major becomes an art manager who choreographs dance and performance on the stage, he should have the knowledge of administration, planning, marketing, and audience, outside supports for dance performance. He should be able to establish the performance easily. However many dance majors haven`t learned about art management, because the lack of management courses in the major. We realize the need of management through the limitations of dance performances also the staffs leading dance performances aren`t educated in systematic and structured art management. This all leads to insufficient communication with the audience, the lack of marketing, the lack of professionals to produce the performance, and new dance performances doesn`t attract the audience`s excitement and interest. Lastly, currently dance majors are not studying art management, but in order for the art of dance to develop into higher lever, the injection of art management into the dance curriculum is importantly needed. Therefor, the purpose of this thesis will be to find the devices needed to revitalize dance performance by knowing what the audience really wants, both artist and audiences through the education of art management can experience the performances at the same level.

중앙부처 성과관리에 영향을 미치는 요인 분석: 교육과학기술부와 국토해양부 사례분석을 중심으로

김영록 서울대학교 한국행정연구소 2011 行政論叢 Vol.49 No.4

The purpose of this case analysis was to identify the elements necessary for the successful operation of and factors that hinder performance management in reality. The results of the study follow. First, performance management appropriateness, the most critical element in performance budgeting-based PART, was calculated for every institution. Secondly, organizational and policy traits were pointed out as factors that have a greater influence on performance management. The size of an organization and the structure of the policy implementation body are crucial variables in performance management. The massive organizational size and complicated implementation structure at the two ministries subject to the case analysis were found to be obstacles to performance management. Last, the correlation between external/environmental factors and performance management needs to be noted. The policy sector of Korea's Education, Science and Technology Ministry is among the most polarized in terms of political ideology, hence tremendously influenced by political power. On the other hand, projects in the Ministry of Land, Transport and Maritime Affairs seem to be less influenced by political circles and the mass media in comparison with other policy sectors. Therefore, undertakings by the Land, Transport and Maritime Affairs Ministry face less conflict and are relatively free from outside influences, thus creating an advantageous situation for performance management. 본 연구의 목적은 우리나라 정부 부처수준에서 수행되고 있는 성과관리제도에 영향을 미치는 요인들을 밝혀 성과관리제도가 현실에서 보다 실효적으로 작동할 수 있도록 제도를 설계하는데 정책적 시사점을 제공하기 위함이다. 이를 위해 선행연구 분석을 통해 각 영역에서 대표 사례(교육과학기술부, 국토해양부)를 선정하여 예시 분석을 실시하였다. 이러한 작업은 성과관리 제도가 성공적으로 현실에서 작동하기 위해 필요한 요소는 무엇이고, 그것을 제약하는 요인들을 밝혀내기 위함이다. 이를 위해 본 논문은 세가지 차원에서 사례 분석을 실시하였다. 첫째, 정책 및 성과정보 특성이라는 측면에서 교육과학기술부는 프로그램의 유형성이 낮게 측정되었고, 성과관리에 대한 조직 구성원들의 인식 전환이 필요한 것으로 지적되었다. 한편, 국토해양부는 높은 유형성을 나타냈음에도 불구하고, 정량적 사업 성과에 대한 체계적 관리시스템이 부재하였다. 둘째, 조직적 특성상의 요인을 지적할 수 있다. 먼저 조직 규모와 정책 실행조직의 구조가 성과관리에 있어서 주요한 변수로 작용하고 있다. 방대한 조직이나 예산 규모만큼 다양한 가치와 목적이 함축되어 있는 곳이 교육과학기술부이다. 반면 국토해양부는 교육과학기술부에 비해 정책적 목표가 비교적 명확하며, 정책의 최종 산출물 역시 매우 유형적으로 분석되었다. 셋째, 외부 환경적 요인과 성과관리와의 관계이다. 교육과학기술부의 정책 영역은 주지하는 바대로 우리나라에서 정치적 이념 대립이 가장 치열한 부처이고, 따라서 정치권력의 영향이 매우 높은 분야라고 할 수 있다. 반면에 전반적으로 국토해양부 소관 사업들은 정치권, 미디어 등의 영향에서 다른 정책 영역에 비해 상대적으로 자유롭다고 볼 수 있다. 따라서 갈등관계가 적은 국토해양부 사업은 외부 효과에 자유롭고, 이는 성과관리에 유리한 조건을 조성하게 되는 것이다.

체대 입시생들의 운동열정과 자기관리 및 운동성과의 관계

이승희 한국스포츠학회 2023 한국스포츠학회지 Vol.21 No.3

This study was conducted for the purpose of identifying the relationship between exercise passion, self-management, and athletic performance of physical education students. The subjects of the study were students wishing to enter 8 sports-related departments in Gyeonggi-do and Chungcheong areas. A total of 244 copies of data were analyzed using the SPSS 25.0 statistical program to draw research conclusions. First, obsessive passion was found to affect interpersonal management, training management, and physical management, and harmonious passion was found to affect interpersonal management, mental management, training management, and physical management. Second, obsessive passion was found to affect exercise performance, and harmonious passion was found to affect exercise performance and practical performance. Third, interpersonal management, mental management, and training management were found to affect exercise performance, and mental management and body management were found to affect actual exercise performance. The results obtained through this study are expected to be useful information for the accumulation of data related to athletics entrance exam students, officials in the field of entrance examinations and entrance exam students, and furthermore, it is expected to be an effective method for achieving the goals of entrance exam students.

The Effect of Intrapreneurship and Supervisor Trust on Management Performance

장홍붕,왕환환,김종관 부산대학교 중국연구소 2018 Journal of China Studies Vol.21 No.4

Intrapreneurship has recently attracted considerable attention. This study aims to explore how intrapreneurship and trust in a supervisor (also referred throughout as “supervisor trust”) promote management performance so as to expand research on intrapreneurship. The study’s sample set is taken from 288 employees of 38 different companies to statistically verify the hypotheses. Through the SPSS 24 statistical method, the study’s main results were uncovered as follows. First, entrepreneurial education has a positive effect on intrapreneurship. Second, intrapreneurship has a positive effect on management performance. Third, trust in a supervisor has a positive impact on management performance, and the moderating effects of trust in a supervisor are found between intrapreneurship and management performance. The following implications are recognized. Firstly, although research on intrapreneurship has been carried out for more than 30 years, it is still in the stage of systematic theory, and there is room for further research, especially when the cultural background is different, the results may come out differently. Secondly, if the degree of intrapreneurship increases, the management performance will be high. Trust in the supervisor is consistent with this viewpoint, because if subordinates trust in their supervisors, there will be positive business performance and management performance. Therefore, intrapreneurship and trust are very important in the process of achieving performance and play an important role in the actual business. Thirdly, trust in the supervisor plays a moderating role between intrapreneurship and performance, which means that a structural mechanism exists between them. The study’s results indicate that it is necessary to emphasize entrepreneurship at the appropriate level in SMEs, and that it is important to ensure that intrapreneurs receive education and develop trust in their supervisors. In addition, it is obvious that entrepreneurial education leads employees to focus on management performance through intrapreneurship and that a high degree of supervisor trust will have a positive effect on performance. These findings can help companies strengthen their competitiveness and achieve their business targets.

기업가정신 교육과 상사신뢰가 경영성과에 미치는 영향- 사내기업가정신의 매개효과

장홍붕,김종관,이윤경 한국인사조직학회 2018 한국인사ㆍ조직학회 발표논문집 Vol.2017 No.3

This study aims to explore how entrepreneurship education and trust in leader interacts with intrapreneurship in promoting management performance of companies, for further study of intrapreneurship which has attracted considerable attention in today’s world. For achieving the goal of the study, and proposing study hypotheses, this article reviewed major literatures, prior researches on the subjects of intrapreneurship, entrepreneurship education, leader trust and management performance. The researcher tested and analyzed the sample which was collected from 288 employees of the 38 companies statistically to verify the hypotheses. The main results of this study are the followings. First, it appeared that entrepreneurship education had a positive effect upon the intrapreneurship. Second, the questions from trust in supervisor evaluated the outcome and relationship with affective management performance, where intrapreneurship was positively related to management performance. Third, the mediating effects of intrapreneurship was found between all component factors of entrepreneurship education, trust in supervisor and management performance. As a result of the study, the following implications were recognized. First, intrapreneurship is still on progress to a systematic theory phase, and has rooms for further development of study. Second, the degree of management performance appears high in case was found that the degree of intrapreneurship increases. Consistent with this perspective on the facilitative effect of trust in supervisor, positive work outcomes and management performance will follow when employees trust their leaders. Third, intrapreneurship takes a mediating role among entrepreneurship education, leader trust and management performance, which means that a structural mechanism exists between them. In addition, it is clear that high trust in supervisor and correct entrepreneurship education lead employees focus on management performance through intrapreneurship, these results will contribute companies to strengthen its competitiveness and to achieve its business target.

음악학원의 창업성과에 영향을 미치는 요인에 관한 연구

박지영 한국벤처창업학회 2011 벤처창업연구 Vol.6 No.3

These days there are so many music school graduates. There are also many private music education institutions. Therefor the competition in music private education market very tight. In old days people working in education music market had made big money and many parents wanted their girls and boys to learn piano and other musical instruments. However recently birth ratio in Korea has been dramatically dropped and not many parents wants their kids to learn musical instruments because of economic depression and negative music market. Eventually the size of the music education market is decreased dramatically and the competition in music education market is very hot. Therefor without the upgraded management system it is hard to expect over performance in music education market aspects. The purpose of this study was to find out what are the main factors that affect on business performance of the music education institutions. The main areas that were researched in this study were success factors, reason of the start-up, and factors of management success. The research was conducted on the owners of the music education institutions. The factors that affect on the outcome of the business performance were diverse. Therefore the management of music education institutions also need the systematical analysis on the location, environmental factors, people nearby areas, differentiated market strategy and other analysis the same as corporate and business management. 최근 시장환경의 변화와 음악을 전공하는 음악학도가 많아지면서 음악학원이 위기를 맞고 있다. 무엇보다도 결정적인 이유는 음악경영의 경쟁자가 늘고 있고, 출산율 감소로 학원생이 줄어들어 학원 시장의 규모가 잠재적으로 축소되고 있다. 이에 따라 음악학원도 경영의 마인드가 필요하다. 본 연구는 음악학원의 운영의 성과인 경영성과에 영향을 미치는 요인을 규명하고자 한다. 본 연구의 내용은 3가지 영역으로 창업의 성공요인, 창업동기, 경영성과와 관련된 관련 내용을 살펴보고, 음악학원을 창업한 원장들을 대상으로 설문지를 통해서 경영성과에 영향을 미치는 요인을 분석하였다. 분석결과 경영성과에는 다양한 변수에 의해서 유의미한 영향을 미치는 것으로 나타났다. 따라서 음악학원도 벤처 경영의 접근방식이 필요하며, 음악학원, 거주환경, 상황적인 각각의 환경에 적합한 마케팅 전략이 필요하다.

금융기관 자금세탁방지 교육서비스품질과브랜드자산, 조직신뢰 및 경영성과의 관계

김대인,김찬선 한국융합과학회 2024 한국융합과학회지 Vol.13 No.2

연구목적 본 연구는 금융기관 자금세탁방지 교육서비스품질과 브랜드자산, 조직신뢰 및 경영성과의 관계를규명하고자 한다. 연구방법 연구기간은 2023년 01월 02일~ 02월 28일 까지 약 60일간에 걸쳐 서울특별시소재 W은행 본점 및 지점 종사자를 대상으로 유의표집법을 적용하여 최종 분석 440를 적용하였다. 설문지자료는 SPSSWIN 24.0을 이용하여 연구의 목적에 따라 분석하였고, 통계기법은 요인분석, 신뢰도분석, 다중회귀분석, 경로분석 등의 방법이 이용되었다. 설문지의 신뢰도는 α=.745∼α=.957로 확인 되었다. 결과 첫째, 자금세탁방지 교육서비스품질은 브랜드자산에 영향을 미친다. 즉, 유형성, 보안성, 신뢰성, 보증성이 원활히 이루어질 경우 브랜드자산은 높아진다. 둘째, 자금세탁방지 교육서비스품질은 조직신뢰에 영향을 미친다. 즉, 유형성, 보안성, 신뢰성, 보증성이 원활히 이루어질 경우 조직신뢰는 높아진다. 셋째, 자금세탁방지 교육서비스품질은 경영성과에 영향을 미친다. 즉, 유형성, 보안성, 공감성, 신뢰성, 보증성이 원활히 이루어질 경우 경영성과는 높아진다. 넷째, 자금세탁방지 브랜드자산은 경영성과에영향을 미친다. 즉, 지각된품질, 브랜드인지, 브랜드이미지가 높을수록 경영성과는 증가한다. 다섯째, 자금세탁방지 조직신뢰는 경영성과에 영향을 미친다. 즉, 내적신뢰, 제도신뢰가 높을수록 경영성과는 증가한다. 여섯째, 자금세탁방지 교육서비스품질은 브랜드자산 및 조직신뢰, 경영성과에 직ㆍ간접적으로 영향을 미친다. 특히, 교육서비스품질은 경영성과에 직접적으로도 영향을 미치지만, 매개변수인 브랜드자산 및 조직신뢰를 통해서 경영성과에 더욱 중요한 영향을 미치는 것으로 나타났다. 결론 이번 연구를 통하여 얻어진 결과는 금융기관 자금세탁방지 교육서비스품질은 브랜드자산과 조직신뢰 및 경영성과에 영향을 미친다. Purpose This study seeks to determine the relationship between financial institution anti-money launderingeducation service quality, brand equity, organizational trust, and management performance. Method Theresearch period was about 60 days from January 2, 2023 to February 28, 2023, and the final analysis was440 by applying the significant sampling method to employees at the W Bank headquarters and brancheslocated in Seoul. The questionnaire data was analyzed according to the purpose of the study using SPSSWIN24.0, and statistical techniques such as factor analysis, reliability analysis, multiple regression analysis, andpath analysis were used. The reliability of the questionnaire was confirmed to be α=.745~α=.957. Result First,anti-money laundering education service quality affects brand equity. In other words, if tangibility, security,reliability, and warranty are smoothly achieved, brand equity increases. Second, the quality of anti-moneylaundering education services affects organizational trust. In other words, if tangibility, security, reliability, andassurance are smoothly achieved, organizational trust increases. Third, the quality of anti-money launderingeducation services affects management performance. In other words, if tangibility, security, empathy, reliability,and assurance are smoothly achieved, management performance increases. Fourth, anti-money launderingbrand assets affect business performance. In other words, the higher the perceived quality, brand awareness,and brand image, the higher the management performance. Fifth, trust in anti-money laundering organizationsaffects management performance. In other words, the higher the internal trust and institutional trust, the higherthe management performance. Sixth, anti-money laundering education service quality directly and indirectlyaffects brand equity, organizational trust, and management performance. In particular, although educationalservice quality directly affects management performance, it was found to have a more significant impact on management performance through the mediating variables brand equity and organizational trust. ConclusionThe results obtained through this study show that the quality of financial institution anti-money launderingeducation services affects brand equity, organizational trust, and management performance.