프랜차이즈 스포츠센터의 서비스 품질이 고객만족 및 재구매 의도에 미치는 영향

이종길,이종호,유종렬 충남대학교 체육과학연구소 2006 體育科學硏究誌 Vol.23 No.1

The franchise sports center has been most popularized among sports service industry and has worked as a pivot of life sports. These franchise sports center should have an efforts to get the competitiveness by maintaining and managing of existing customers with differentiated marketing activities. Therefore, the study of deep analysis about the relationship of service quality, customer satisfaction, re-purchasing intention and word of mouth effect would become foundation to increase service quality, maximize customer satisfaction, and maintain existing customers and eventually it would become a major factor in establishing future marketing strategies. To achieve the purpose of this study, the questionnaires was conducted on male and female adults who use franchise sports centers in Oct. 2005. For the purpose of this study, the purposive random sampling method was used and four franchise sports centers of the most biggest sports center "R" was selected. The questionnaire was distributed to 400 members of franchise sports centers and finally, 372 data have selected except for unreliable 28 data. The finally selected data was analyzed with SPSS program V.10.0. In order to examine the characteristics of sample, the frequency analysis was performed and to examine the reliability of survey tool, reliability analysis was performed. Also, to analyze basic statistic quality and verify the hypotheses of the study, t-test, one-way ANOVA and regression analysis were conducted. Through the methods mentioned above, the results drawn from the analysis are as follows; First, as a result of examining the different customers' perceptions on service quality, customer satisfaction, re-purchasing intention and effects of word of mouth by demographic factors, except for the gender, age, re-purchasing intention and effects of word of mouth, statistically significant differences were indicated on the social status and customer satisfaction. Second, as a result of examining different customers' perceptions on service quality, customer satisfaction, re-purchasing intention and effects of word of mouth by using behavior of sports center, except for customer satisfaction, re-purchasing intention and effects of word of mouth, statistically significant differences were indicated on reliability of service quality. Third, to analyze the effects of perceived service quality on customer satisfaction ,the multiple regression analysis was conducted. Among five factors in service quality, 3 factors, tangibility, empathy and responsiveness gave statistically significant effects on customer satisfaction. Forth, to analyze the effects of perceived service quality on re-purchasing intention, the multiple regression analysis was conducted. Among five factors in service quality, 2 factors, tangibility and confidentiality gave statistically significant effects on re-purchasing intention. Fifth, to analyze the effects of perceived service quality on effects of word of mouth, the multiple regression analysis was conducted. Among five factors in service quality, 3 factors, tangibility, responsiveness and confidentiality gave statistically significant effects on re-purchasing intention. Sixth, to analyze the effects of customer satisfaction on re-purchasing intention, simple regression was conducted. The customer satisfaction imposed statistically significant influence on customers' re-purchasing intention. Seventh, to analyze the effects of customer satisfaction on effects of word of mouth, simple regression was conducted. The customer satisfaction imposed statistically significant influence on effects of word of mouth. Finally, to analyze the causal relation in service quality, customer satisfaction, re-purchasing intention and word of mouth, path analysis was conducted. Service quality affected customer satisfaction, re-purchasing intention and word of mouth. Customer satisfaction as a mediator variable between service quality and post purchase behavior also affected re-purchasing intention and wold of mouth. Also, correlations between re-purchasing intention and word of mouth imposed statistically significant influence.

높은 지향성을 갖는 Air Line 결합기 설계

길준범,이성원,최영호,박종임,안달,박준석 호서대학교 반도체제조장비국산화연구센터 2000 학술대회 자료집 Vol.2000 No.1

본 논문에서는, 일반적인 스트립 구조의 결합기가 갖는 문제 즉, 높은 온도에서 나쁜 특성을 보이는 문제점을 극복하고자 Air Line Type의 결합기를 구현하였다. 또한 이 결합기는 24dB이상의 지향성을 가지고 있다. 해석을 위해 짝수 모드와 홀수 모드 해석법을 사용하였고, EM-Simulation으로 확인한 특성과 실제 제작된 20dB, 30dB Cellular 대역(800∼900MHz) Air Line 결합기의 결고 특성은 좋은 일치를 보여주고 있다. 또한 최대 장점인 온도 특성은 온도 데이터를 통하여 온도에 강한 특성을 보임을 알 수 있다.

지붕경사각 변화에 따른 막구조의 풍압 변화 특성

길용식,김동우,하영철,이광렬,김종락 대한건축학회 2003 대한건축학회 학술발표대회 논문집 - 계획계/구조계 Vol.23 No.1(구조계)

This paper describes on the results of 1:400 geometrical laboratory modeling of wind-induced point pressure on the membrane roof structure of Stadium with variable roof slopes. The wind flow for flat ground surface was simulated in a boundary wind tunnel at Kumoh National Institute of Technology. The roof slope of membrane structure changed into 5 types. The locations of wind pressures taps are distributed on the same upper and lower part of membrane roof. The resultant wind pressure for each measurement points are analysed on 2 categories. One is acting on upper direction, the other is lower direction. The results showed that in the case of upper direction the changes of wind pressures on the membrane roof are not dominant in regard to changing roof slope, but in lower direction wind pressures are increased at the rear part of roof with changing roof slopes.

폐결핵의 진단 및 치료반응의 평가에 있어 PCR의 임상적 유용성

유종길,오미희 건국대학교 의과학연구소 1997 건국의과학학술지 Vol.- No.7

Halothane 마취중 Vecuronium과 Pancuronium 투여가 심혈관계 및 회복시간에 미치는 영향

길기진,김종열,이정은,김혜자,최세진 충남대학교 의과대학 지역사회의학연구소 1986 충남의대잡지 Vol.13 No.2

This study was taken to abserve the effect on cardiovascular response and recovery time with pancuronium and vecuronium. The patients was composed of 20 healthly both sex adults who belong to class I of ASA physical status. Vecuronium 0.1mg/kg(N=10) and pancuronium 0.1mg/kg(N=10) was injected independently at 20 minutes after intubation by succinylcholine 1mg/kg and thiopental sodium. The results were as follow. 1. There were not a significant difference in arterial blood pressure and pulse rate before and after vecuronium injection. 2. After pancuronium administration, arterial blood pressure was not significant change but pulse rate showed significant increasing. 3. In the recovery time when T_1 was recovered to 25% after administration of muscle relaxants respectively, there were 26±7.2 min, vecuronium and 67±11.2 min, in pancuronium. 3. EKG was not change before and after vecuronium.

이식형 제세동기를 위한 Flyback Converter의 출력보상

卞咭浩,劉永善,李祥準,李鐘雨,金正國,許雄 명지대학교 산업기술연구소 2005 産業技術硏究所論文集 Vol.24 No.-

On the occasion of sudden cardiac fibrillation, it is critical to use the defibrillator which delivers electrical energy across the patient's chest, in short time. Since the capacitor and battery inside 1CD(implantable cardioverter/defibrillator) degrade according to the increase of usage and time, the charging time of capacitor becomes prolonged, in order to compensate the prolonged charging time, we propose an algorithm which controls the charging time by changing frequency and duty cycle of feeding pulses to the input of flyback converter.

만성알콜중독과 Alzheimer 형 치매의 뇌전산화 단층촬영상 뇌위축의 비교

전석길,박종한 大韓神經精神醫學會 1985 신경정신의학 Vol.24 No.1

저자들은 1981년 1월부터 1984년 6월까지 계명의대 동산의료원에 내한한 Alzheimer형 치매환자 15명 (남 12명, 여 3명, 48∼76세)과 6명의 남자 알콜리즘환자 (51∼69세), 그리고 1982년 3월부터 1983년 8월까지 부산 메리놀병원 신경정신과에 내원했던 7명의 알콜리즘환자 (남 6명, 여 1명, 52~63세)를 "방사선과학적으로 정상" 으로 판독된 같은 연령층의 대조군 18명 (남 11명, 여 7명, 50~73세)과 Evans지수, Frontal horn지수, Bicaudate지수, Cell media지수, 3rd ventricle-sylvian fissure/skull지수, 그리고 4 구의 합을 통해 비교하여서 다음과 같이 그 결과를 요약한다. 1. 알콜리즘환자 및 Alzheimer형 치매 환자의 각 측정치는 모두 대조군보다 현저한 뇌위축을 나타내었다. 2. 알콜리즘환자와 Alzheimer형 치매 환자의 비교에서는 양군간에 모든 측정치가 거의 비슷했다. 3. 각종의 대뇌위축 측정방법들 중에서 구의 확장정도가 가장 예민했다. To study the cerebral atrophy in chronic alcoholics and patients with dementia of Alzheimer type, authors measured the Evans' ratio, frontal horn ratio, bicaudate ratio, cella media ratio, 3rd ventricle-Sylvian fissure/skull ratio, and sum of 4 sulci in brain CT films of 13 chronic alcoholics, 15 patients with dementia of Alzheimer type, and 18 control group of "radiologically normal". The results were as follows: 1. Chronic alcoholics and patients with dementia of Alzheimer type were found significant cerebral atrophy than control group in the all ratios. 2. The difference of the degree of cerebral atrophy score between chronic alcoholics and patients with dementia of Alzheimer type was not statistically significant, and similar score was found on the both groups. 3. The sulcal widening was most sensitive among the variable cerebral atrophy measurements.

향류분배 장치에 의한 주광성 행동의 인위도태와 자연도태의 유전적 효과

추종길,한영주,임귀순 中央大學校 自然科學硏究所 1987 自然科學硏究所 論文集 Vol.1 No.-

Directional selections for positive and negative phototaxis were carried out with hte populations, derived from Jeju and L-F strain of Drosophila melanogaster, using the countercurrent distribution apparatus. Effects of selection for positive and negative phototaxis were clearly recognized in the early generations, and the populations were reached a selection plateau from the 5th generation onwards. After 9 generations of artificial selection, the populations selected for positive and negative phototaxis were relaxed in the following 16 generations. The phototactic responses to natural selection of positive and negative populations were not returned to their neutral states. As a result of artificial and natural selection, genes of phototactic behaviors measured by means of countercurrent distribution apparatus are possibly controlled by major genes, and they seem to be fixed in the early generations of artificial selection. Walking behavior in populations of flies with positive and negative phototactic respones at the 9th, 16th and 17th generations was measured by the connected test tube apparatus. The negative populations turned out slow walking behavior. It seems reasonable to assume that genes controlling negative phototaxis and slow walking behavior were accumulated and selected within populations simultaneously.

근전도 신호의 시계열 해석을 통한 의수의 마이크로 컴퓨터 제어

김종문,홍석교,고영길 亞洲大學校 1984 論文集 Vol.7 No.-

This paper deals with the control problem of a prosthetic arm using Allpe Ⅱ microcomputer by time series analysis. AR model is used to identify the EMG signal and the parameters of AR model are treated as the feature values for the function discrimination using Bayesian classifier. The experimental result shows 70 percent success in discrimination between five limb functions.

漕運에서의 海難事故를 통해 본 朝鮮時代의 海運經濟

林鍾吉 한국해운물류학회 2002 해운물류:이론과실천 Vol.- No.3

본 연구는 朝鮮時代의 海運經濟에 대한 두 가지의 相反된 견해, 즉 韓國海運經濟發展段階論의 觀點에서 遣使航運時代에는 第2型의 海運經濟인 自國과 外國間 貿易 위주의 海運으로서 航海術과 造船術이 發展하였으나, 朝鮮時代의 海運經濟는 時代逆行的인 것으로 第1型의 沿岸運送 위주의 海運으로 航海術과 造船術이 發展하지 못하였다는 하나의 見解와, 朝鮮時代의 海運經濟는 비록 沿岸運送 위주의 第1型 海運이었지만, 航海術과 造船術의 발달에 힘입어 海運經濟가 나름대로 상당히 발달하였다는 다른 하나의 見解가운데 어느 假設이 타당한지를 검증하는 것이다. 전자의 假設은 朝鮮時代의 海運經濟가 어디까지나 官船漕運 위주의 沿岸租穀 運送體制로써, 이 시대의 海運을 극히 미미한 수준으로 보는 것이어서 船運業 또는 賃運業의 발달을 사실상 否定하고 있는 것으로 보이며, 후자의 假設은 朝鮮 後期에 船運業 또는 賃運業이 발전하여 私船(京江船과 地土船)의 稅穀運送過程에서 商業資本이 상당히 蓄積될 수 있었다고 보는 것이다. 本稿는 朝鮮時代의 海運經濟에 관한 硏究의 一環으로 漕運에 있어서의 海難事故를 考察의 基本觀點으로 設定하였다. 본 硏究가 갖는 意義는 漕運에 있어서의 海難事故가 海運서비스를 生★하는 過程에서 발생하는 하나의 중요한 經濟的 現象임에도 불구하고, 여기에 관한 體系的인 硏究가 尙今 이루어지지 못하고 있다는 데에 있다. 그리하여 본 硏究는 朝鮮時代 漕運에 있어서의 海難事故에 관한 연구를 통해, 이 時代의 海運經濟가 갖는 基本的 性格을 究明하는 하나의 試圖인 것이며, 朝鮮時代의 海運經濟에 있어서의 生★關係와 生★力, 즉 生★樣式을 究明하는데 一助하고, 나아가 朝鮮時代의 海運經濟가 韓國海運經濟發展段階에서 갖는 性格을 糾明하는데 寄與하고자 하였다. 고찰 결과 海難事故의 觀點에서 보아 朝鮮時代의 海運經濟(漕運)는 微微한 수준인 것으로 나타났다. 海難事故를 방지하고자 하는 多角的인 노력이 이루어졌지만, 造船術ㆍ航海術의 不足, 官吏의 腐敗 등으로 海難事故의 頻發은 舊韓末까지 변함이 없었던 것이다. 그리하여 조선시대의 해운경제가 시대역행적이라는 전자의 가설이 채택되었다. 따라서 私船의 稅穀運送을 통한 商業資本의 蓄積을 근본적으로 否認하기는 어려울지 모르지만, 海運經濟, 특히 稅穀運送을 통한 資本蓄積에는 상당한 限界가 있었다는 것도 否認하기 어려울 것이다. 다시 말해, 本 硏究의 결과는 朝鮮時代의 海運經濟가 낮은 수준에 머물렀음을 보여주는 것이지만, 私船에 의한 稅穀運送이 發展하였음을 전적으로 否認하는 것은 아니며, 海難事故라는 觀點에서 보아 그 發展에는 상당한 制約이 있었으며, 稅穀運送을 통한 資本蓄積 또한 限界가 있었음을 示唆하는 것이다. 朝鮮時代의 海運經濟에 관한 연구가 未洽한 現實을 勘案하면, 본고는 그러한 硏究가운데 하나에 지니지 않으며, 이 時代의 稅穀運送은 물론 海運經濟 全貌를 파악할 수 있는 추가 연구가 계속 이루어져야 할 것이다. In this paper, I aim to find some characteristics of the shipping economy through analyzing sea casualty in the process of carrying grain paid as a tax in the Yi dynasty. I investigated the relationships between the sea casualty, and the operating systems, bodies, regulations, and practical process of the carrying. I identified some characteristics of the shipping economy, the tribute shipping system in the Yi times. Specifically, the system: ● was fundamentally operated by the government-owned ships, although civilian-owned ships are used. ● was operated by the fleet unit, and employed crew not transmitted from generation to generation in the later Yi times, but them was not contributed to prevention of the sea casualty. ● was gradually supported by the operating bodies and regulations, but the sea casualty was increased by the difficulty of procuring the ship and crew, and a corruption of the official and crew are concerned. ● was operated by the lower ship construction and navigation skills, which caused the high sea casualty. ● restricted capital accumulation by civilian-owned ships. Concludingly, the shipping economy, i.e. the tribute collecting system by a ship in terms of the sea casualty was remained very lower level, and under-development tin the Yi dynasty. The high sea casualty was remained even in the later Yi dynasty although the efforts of diminishing the casualty. The main causes of the casualty were the deficiency of shipbuilding and navigation techniques, decay of officials, etc.