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      • 소련의 지방자치 : 집행 및 통제상의 문제 Problem of Implementation and Control

        Ross, Cameron 연세대학교 도시문제연구소 1991 地域社會開發論叢 Vol.2 No.-

        Cameron Ross, Local Government in the Soviet Union: Problems of Implementation and control, Croom Helm, London & Sydney, 1987.

      • A CULTURALAND SOCIALIZATION UNDERSTANDING OF CONSUMER SHOPPING MOTIVES IN THE CREATION OF STORE ATTACHMENT

        Jong-Kuk Shin,MinKyung Moon,Min-Sook Park,Corey Allen Ross,Yong Ju 글로벌지식마케팅경영학회 2017 Global Fashion Management Conference Vol.2017 No.07

        Socialization agents are an important aspect of a consumer's tool set for determining how they interact with the market environment. These agents are traditionally thought to be members of one's family, peers, and mass media (Bush, Smith, and Martin 1999; John 1999). Research as shown how socialization agents play an important role in marketing research and how they affect attitude formation (Shin, Ross, and Moon, 2015) and brand/store switching behaviors (Shin, Park, and Ross, 2012). Culture defines social norms and forms what are acceptable or even desirable consumption goods within a society (Kaltcheva and Weitz, 2006). Through this definition, one can assume that culture likely has significant influences on a consumer’s shopping motives. Previous researches have attempted to divide culture into dimensions of vertical/horizontal and collectivism/individualism; where vertical individualism is made up of individuals who attempt to stand out from others in their uniqueness via competitive natures, a focus on success and achievements, and acquisition of power; horizontal individualism consists of individuals who tend to shun successful people as boasters and consider values of modesty respectable while retaining their individuality and personal goals apart from comparing to others around them; vertical collectivists are those who recognize a hierarchal form of society and seek to maintain the consistency of traditional authority structures within it; and horizontal collectivists hold views less related to hierarchal recognition and more related to values of equal cooperation with an honest and direct demeanor (Shavitt, Lalwani, Zhang, and Torelli, 2006; Kurman and Sriram, 2002; Triandris and Gelfland, 1998). However, the operational items utilized in research surveys, while successful in the west, such as in the U.S., have struggled to stand out and show significance in the Korean society. This research attempts to provide more useful survey items that embrace each aspect of culture type more clearly in order to reach levels of significance and distinction that are sorely needed in this field. In South Korea, which is thought to be a predominantly collectivist culture (Hofstede, 2001; Rhee, Uleman, and Lee, 1996), a study of discount shoppers found they are inclined to shop for the purpose of socialization either because they enjoy being in a crowd or to compare their current social status level with other shoppers in the same store (Jin and Kim, 2003). Collectivist consumers tend to shop with others among their social circles and spend more time shopping (Ackerman and Tellis, 2001). Consumers that spend more time shopping are more proactive in obtaining information while they are shopping (Bellenger and Korgaonkar, 1980). Risk averse shoppers attempt to increase their market knowledge (Mano and Elliott, 1997), and collectivists are thought to be more risk averse and attempt to avoid risk through various methods, such as price signaling (Shannon and Mandhachitara, 2008). In China, a largely collectivist society, consumers are quite price conscious and focused on thrifty spending habits (Kim, Forsythe, Gu, and Moon, 2002; Zhang, 2001; Weidenbaum, 1996), and they are more likely to engage in obtaining product information during shopping ventures than their individualist American counterparts (Ackerman and Tellis, 2001). Jin and Kim (2003) suggested that Korean shoppers are socially motivated to shop in order to compare their levels of accomplishments with other shoppers in the same venues. This falls in line with a competitive nature distinct in vertical culture types. Verticality in culture values is related to competition and moving up the social latter, while horizontal cultural values denote a more cooperative and passive stance on standing out (Triandis and Gelfand, 1998). It seems logical to assume that vertical culture values tend toward more hedonistic values rather than utilitarian. Utilitarian shoppers are more concerned about price competitiveness and convenience when shopping (Jin and Kim, 2003), implying that individuals of a horizontal cultural nature are more concerned with price comparison and the places that conveniently provide them with information needed to make purchase decisions in the store rather than through external information search, such as through social interactions. When shoppers lack socialization agents or collective cultures to help them make purchase decisions, they must turn to the stores themselves for assistance and information acquisition. Studies have shown that a lack of social interaction creates feelings of loneliness in elderly shoppers, whom will then turn to various mall shopping motivations, such as service consumption and diversion, in order to alleviate their loneliness (Kim, Kang, and Kim, 2005). This suggests that the shopping motivation to interact with service personnel in stores acts as a substitute for situations where socialization agents are lacking. Shopping malls have been shown to be help mitigate feelings of social isolation and emotional disconnect from society (Forman and Sriram, 1991; Mochis, 1996; Kang and Ridgway, 1996). As collectivists tend to highly desire social interactions for a variety of reasons, it is quite likely that such interactions will be a driving factor for their motivation to shop, especially when they lack the appropriate socialization agents that will provide the means to give such interactions outside of the market. Customer satisfaction leads customers to stronger emotional attachments to the stores they are satisfied with, implying that individuals form social bonds with the stores themselves; and this, in turn, increases the likelihood of these individuals becoming regular patrons (Shin and Park, 2014). There are a variety of shopping motives that have been used for studies in previous researches. In this research, we take a look at the motivations of social interaction (Tauber, 1972), information seeking (Bellenger and Korgaonkar, 1980), and price comparison (Groeppel-Klein, Thelen, and Antretter, 1999), and how they are affected by socialization agents, both personal and non-personal, as well as culture type and how they influence an individual's likelihood of emotional attachment to stores.

      • EFFICIENT PORTS IN EFFICIENT SUPPLY CHAINS

        ROSS ROBINSON 인하대학교 정석물류통상연구원 2008 인하대학교 정석물류통상연구원 학술대회 Vol.2008 No.3

        For key ports in highly competitive international trades, best-practice operational efficiency now represents the basic, ‘entry level’ condition for operating in international port markets. But in intensely competitive markets such efficiency is a necessary but not sufficient condition for port growth; for the customer’s demand for value now goes well beyond the demand for an efficient port - effectively nodal efficiency - to the demand for supply chain efficiency, the efficiency of the whole chain in which the port is embedded - effectively, the efficiency of the whole supply chain network. This paper argues that effective port development strategies will need to be defined not simply on the basis of operational efficiency but also on the basis of new thinking about the supply chains in which the port is embedded. Particularly, it will be necessary to understand the architecture and dynamics of port-linked supply chains in order to adequately define the functionality of the port; and to understand the power and value relationships in the chains and the likely effect that they will have on the ability of the port authority to capture value from the chain. The paper underlines the importance not only of chain structure but of the underlying business models that deliver value and efficient outcomes; and, in a brief case study of emerging retail supply chains in Australia, some of which are focused in containerized chains through Australian ports, it demonstrates these new relationships.

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        Application of tuned liquid dampers in controlling the torsional vibration of high rise buildings

        Ross, Andrew S.,El Damatty, Ashraf A.,El Ansary, Ayman M. Techno-Press 2015 Wind and Structures, An International Journal (WAS Vol.21 No.5

        Excessive motions in buildings cause occupants to become uncomfortable and nervous. This is particularly detrimental to the tenants and ultimately the owner of the building, with respect to financial considerations. Serviceability issues, such as excessive accelerations and inter-story drifts, are more prevalent today due to advancements in the structural systems, strength of materials, and design practices. These factors allow buildings to be taller, lighter, and more flexible, thereby exacerbating the impact of dynamic responses. There is a growing need for innovative and effective techniques to reduce the serviceability responses of these tall buildings. The current study considers a case study of a real building to show the effectiveness and robustness of the TLD in reducing the coupled lateral-torsional motion of this high-rise building under wind loading. Three unique multi-modal TLD systems are designed specifically to mitigate the torsional response of the building. A procedure is developed to analyze a structure-TLD system using High Frequency Force Balance (HFFB) test data from the Boundary Layer Wind Tunnel Laboratory (BLWTL) at the University of Western Ontario. The effectiveness of the unique TLD systems is investigated. In addition, a parametric study is conducted to determine the robustness of the systems in reducing the serviceability responses. Three practical parameters are varied to investigate the robustness of the TLD system: the height of water inside the tanks, the amplitude modification factor, and the structural modal frequencies.

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