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애그리게이터 형(形) O2O 서비스 앱, `배달의 민족`의 사용자 경험 연구
박유경 ( Park Yu-kyeong ),유민호 ( Yoo Min-ho ) 커뮤니케이션디자인학회 2017 커뮤니케이션 디자인학연구 Vol.58 No.-
본 연구의 목적은 `배달의 민족`의 사용자 경험 평가를 통해 서비스 개선 방향을 제안하는 것이다. `배달의 민족`은 총 12가지 주요기능과 45개의 세부기능을 제공한다. 피터 모빌의 허니콤 모델에 근거, 사용자 106명을 대상으로 설문을 시행하였다. 설문결과는 우선 사용자 경험을 포괄적으로 분석하고, 세부적으로 기능별 만족도를 비교분석하는 방식을 통해 개선방향이 도출되었다. 1차 분석 결과, 사용자의 만족도는 `유용성`, `접근성`, `사용성`, `검색성`, `가치성`, `신뢰성`, `매력성` 순으로 나타났다. 2차 분석결과에서도 `배달의 민족`이 전반적으로 유용한 서비스 기능을 제공하고있으나, 매력성과 신뢰도는 상대적으로 미흡한 것으로 나타났는데, 신뢰도에 있어서, GPS 등 자동기술에 의존하는 경우, 정확도가 중요하고, 업체에 의한 정보가 관리되는 기능은 사용자가 신뢰할 수 있는 검증시스템을 도입하는 것이 필요하며, 주요 서비스와 관련성이 떨어지는 기능은 사용자가 거절할 수 있도록 개선하는 것이 필요하고, 마지막으로 포인트 제도는 자동 계산되는 방식으로 개선할 필요가 있는 것으로 나타났다. The purpose of this research is to analyze, the user experience of `Baemin`. A prominent O2O service in Korea, `Baemin`, consists of 12 major functions and 45 sub functions. These were categorized by `Honeycom Model` and 106 users were statistically analyzed. The outcome was studied in two phases. In phase 1, the category of `Useful`, `Accessible`, `Usable`, `Findable`, `Valuable`, `Credible`, `Desirable` came out in order of user`s satisfaction. Phase 2 focuses on analysing detailed functions. In conclusion, facts suggest as follow. Services were well performed overall; however, `Desirable` was a downside. When considering SNS user`s traits, `Baemin` needs improvement on technological accuracy on automated service function such as GPS location detection. Information provided by the franchisee should be systematically checked in a way that users can feel reliable. Users should be able to reject irrelevant functions. Finally, point system should be automatic so that users could avoid cumbersome processes.
‘관련성’의 의미: 한국어 모어 화자의 직관 판단과 관련성 조건문의 의미 해석
박유경 ( Park Yugyeong ) 한국어의미학회 2022 한국어 의미학 Vol.76 No.-
This paper mainly aims to investigate the interpretation of relevance conditionals in Korean. To this end, an acceptability judgment test was conducted on Korean native speakers, and the results show that Korean speakers accept relevance conditionals only when the consequent clause provides relevant information with respect to the action-relevant decision problem derived from the antecedent clause. Given this finding, this paper suggests the interpretation of Korean relevance conditionals based on the Kratzerian interpretation method of ordinary indicative conditionals with some modifications for Korean relevance conditionals. Under the current analysis, it is assumed that the antecedent clause functions as a restrictor of a modal base, just like ordinary conditional clauses. Also, it is claimed that a (potential) action-relevant decision problem is derived from the antecedent clause, and as a result, the addressee’s desire to solve the decision problem by deciding which action should be performed ranks at the top of the addressee’s effective preference; then the consequent clause provides information that helps the addressee to choose the best action among the possible actions that compose the decision problem.
지역 의료불평등 해소를 위한 미충족 의료지표 활용의 비판적 분석
박유경 ( Yukyung Park ),김진환 ( Jin-hwan Kim ),김선 ( Sun Kim ),김창엽 ( Chang-yup Kim ),한주성 ( Joo-sung Han ),김새롬 ( Saerom Kim ) 한국보건행정학회 2020 보건행정학회지 Vol.30 No.1
Background: Unmet healthcare needs have many advantages for measuring inequalities in healthcare use. However, the existing indicator is difficult to capture the reality of unmet healthcare needs sufficiently and is not quite appropriate in comparing regional inequality. The purpose of this study is to critically analyze the utilization of the unmet healthcare need indicator for regional healthcare inequalities research. Methods: We used the level of healthcare accessibility and healthcare need to categorize the regions that are known to cause differences in healthcare utilization between regions and verified how existing unmet healthcare need indicator is distributed at the regional level. Results: Four types of regions were classified according to the high and low levels of healthcare needs and accessibility. The hypothesis about the regional type expected to have the highest unmet healthcare need was not proved. The hypothesis about the lowest expected regional type was proved, but the difference in the average rate of unmet healthcare needs among regional types was not significant. The standard deviation of the rate of unmet healthcare needs among regions within the same type was also higher than the overall regional variation, which also disproved the whole frame of hypothesis. Conclusion: Failure to prove the hypothesis means the gap between the supposed meaning of the indicator and the reality. In order to understand the current state of healthcare utilization of people in various regions of Korea and to resolve inequality, fundamental research on the in-depth structure and mechanisms of healthcare utilization is needed.