http://chineseinput.net/에서 pinyin(병음)방식으로 중국어를 변환할 수 있습니다.
변환된 중국어를 복사하여 사용하시면 됩니다.
소규모 레스토랑 종사자의 감성지능이 서비스 제공 행동에 미치는 영향 : 스케줄 만족의 매개효과를 중심으로
김종효(Kim, Jong-Hyo),이형룡(Lee, Hyung-Ryong),이덕원(Lee, Duk-Won) 한국외식경영학회 2015 외식경영연구 Vol.18 No.6
20세기에서 21세기로 접어들면서 인간의 지능관에 관한 연구의 동향도 변화의 바람을 맞이하였다. 20세기를 이끌어온 게 IQ였다면 21세기는 EQ와 같은 감성과 관련된 실용적이고 창의적인 지능이 될 것이다. 현대사회는 정보통신의 발달로 커뮤니케이션의 방식이나 속도가 빨라졌기 때문에 고객의 행동이나 뉘앙스를 빠르고 정확하게 인식 할 필요가 부각되었다. 이를 위해 필요한 것 중 하나가 바로 감성적으로 고객을 빠르고 정확하게 이해하여 고객을 만족시키는 것이다. 이것은 조직의 성과와 더불어 변화나 혁신을 달성하는데 효과적이다. 따라서 본 연구는 이런 감성지능을 처음으로 소규모레스토랑(Small Restaurant)에 적용하여 직원들의 감성지능(Emotional Intelligence)이 서비스제공행동Service delivery behavior)에 미치는 영향에서 융통성 있는 스케줄에 대한 만족(이하 스케줄만족 Satisfaction with Schedule flexibility)이 매개효과(Mediating effect)를 가지는 것에 초점을 맞췄다. 연구 결과 감성지능은 서비스 제공행동에 통계적으로 유의적인 영향을 미치며, 감성지능이 스케줄 만족에는 선행연구와 달리 하위요인인 자기감성이해(Self-emotional appraisal)와 감성조절(Regulation of emotion)만이 유의적인 영향을 미쳤다. 또한 스케줄 만족은 감성지능이 서비스제공행동에 미치는 영향관계에서 자기감성이해와 감성조절만이 유의적으로 매개효과가 있는 것으로 연구되었다. 따라서 향 후 소규모 레스토랑 책임자(owner)는 직원을 고용할 때 직원의 감성지능 중 자기감성이해와 감성조절 에 초점을 맞춰 직원을 고용하고 융통성 있는 근무스케줄을 구성하여 종사자의 만족도를 향상시킴으로써 종사자의 서비스제공행동을 향상시켜 매출증대나 고객만족도를 향상 시켜야 될 것이다. This study focused on mediating effect of satisfaction with schedule flexibility from the influence of employee’s emotional intelligence to service delivery behavior in small restaurant. It was distributed to over 400 small restaurant employees and it was done by self-recorded method. Out of 423 survey, 410 were used for further analysis for this research. Also, aroian test and regression analysis was used to prove the mediating effect of satisfaction with schedule flexibility between of emotional intelligence and service delivery behavior. It was also to verify the theory. According to results were only Self-emotional appraisal and Regulation of emotion have had significant Mediating effect. Therefore small restaurant owner should focus on self-emotional appraisal and regulation of emotion among one’s emotional intelligence when recruiting new employee.
조리외식 전공만족도, 진로탐색효율 및 진로탐색행동에 미치는 전공선택동기와 직업가치관 효과
김남근,김종효,Kim, Nam-Geun,Kim, Jong-Hyo 한국식품조리과학회 2016 한국식품조리과학회지 Vol.32 No.6
Purpose: This study was investigated the effects of culinary and foodservice major selection motive and work value on the major satisfaction, career search efficacy and career exploration behavior of college students. Methods: Survey comprising total 53 questions including 8 for major selection motive, 8 for work value, 6 for major satisfaction, 20 for career search efficacy, 5 for career exploration was distributed to 400 college students majoring in culinary or foodservice. Frequency analysis, factor analysis, correlation analysis, and multiple regression were conducted using SPSS Statistics (ver. 21.0). Organization of concept and analyses of the relationship between variables based on the advanced study and database is essential. Research model based on the theory and analysis of the extracted data was established; and subsequently, the proof relations between the variables were analysed. Results: The study results indicated that, only intrinsic work values among personal motivation and work values were significant. This is because personal motivation and intrinsic work values are related to subjects' aptitudes, interests, talents, and future professions when students choose their majors. Therefore, interest, abilities, achievement, high understanding, and satisfactory schooling are important factors. Conclusion: This study has newly expanded the research on career search behavior to include psychological factors and cognitive and attitudinal factors. We also determined competitive operations that enhance students' major satisfaction, career search efficiency, and career search behavior.
중·고등학생의 사회·정서적 역량 측정을 위한 설문 도구 개발 및 타당화
김수진(Soojin Kim),정은주(Eunju Jung),김미경(Mikyung Kim),김명화(Myoung Hwa Kim),박종효(Jonghyo Park) 한국교육평가학회 2023 교육평가연구 Vol.36 No.1
본 연구에서는 최근 학교교육을 통해 인지적 성취와 함께 사회·정서적 역량을 길러내야 한다는 요구를 반영하여 중·고등학생을 위한 사회·정서적 역량을 개념화하고 사회·정서적 역량 측정 도구를 개발하고자 하였다. 다양한 문헌을 토대로 사회·정서적 역량 구인으로 3개의 사회적 역량 구인(공동체 의식, 협업, 갈등해결)과 2개의 정서적 역량 구인(스트레스 대처, 회복탄력성)을 선정하였으며, 이를 측정하기 위해 중·고등학교의 학교교육 맥락을 고려한 시나리오 기반 자기보고식 문항을 개발하였다. 개발된 문항을 토대로 설문 조사를 하고 문항 양호도를 검증하여 사회적 역량 21문항, 정서적 역량 문항 15문항 등 총 36문항의 시나리오 기반 자기보고식 척도 문항을 확정하였다. 후속 연구로 본 연구에서 개발한 사회·정서적 역량 설문 도구를 토대로 학생 성장의 종합적인 결과 정보를 제공하는 연구와 국가수준의 사회·정서적 역량 지표 산출을 위한 연구를 제안하였다. In this study, we wanted to conceptualize social and emotional competencies for secondary school students and develop tools for measuring social and emotional competencies. This reflects the need to develop social and emotional competencies along with cognitive achievement. Based on the various literature, three social competency constructs (community consciousness, collaboration, conflict resolution) and two emotional competency constructs (stress coping, resilience) were selected as social and emotional competency constructs, and scenario-based self-reporting questions were developed. Based on the developed items, the questionnaire was conducted to the middle and high school students and the goodness of the items was verified. A total of 36 items, including 21 items of social competence and 15 items of emotional competence, were confirmed as the final scenario-based self-reporting scale items. Based on the results of the study, the limitations of the study were put forward and a follow-up study was proposed. For the further study, the national level Social-Emotional index has to be developed to measure the students’ grouwth as a whole.
병리특이적 형태분석 기법을 이용한 HRCT 영상에서의 새로운 봉와양폐 자동 분할 방법
김영재 ( Young Jae Kim ),김태윤 ( Tae Yun Kim ),이승현 ( Seung Hyun Lee ),김광기 ( Kwang Gi Kim ),김종효 ( Jong Hyo Kim ) 한국정보처리학회 2012 정보처리학회논문지. 소프트웨어 및 데이터 공학 Vol.1 No.2
Honeycombs are dense structures that small cysts, which generally have about 2~10 mm in diameter, are surrounded by the wall of fibrosis. When honeycomb is found in the patients, the incidence of acute exacerbation is generally very high. Thus, the observation and quantitative measurement of honeycomb are considered as a significant marker for clinical diagnosis. In this point of view, we propose an automatic segmentation method using morphological image processing and assessment of the degree of clustering techniques. Firstly, image noises were removed by the Gaussian filtering and then a morphological dilation method was applied to segment lung regions. Secondly, honeycomb cyst candidates were detected through the 8-neighborhood pixel exploration, and then non-cyst regions were removed using the region growing method and wall pattern testing. Lastly, final honeycomb regions were segmented through the extraction of dense regions which are consisted of two or more cysts using cluster analysis. The proposed method applied to 80 High resolution computed tomography (HRCT) images and achieved a sensitivity of 89.4% and PPV (Positive Predictive Value) of 72.2%.