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- 저자 : 이형룡(Lee, Hyung-Ryong) (검색결과 146 건)
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호텔 식음료직원의 개인특성이 상사,부하간 교환관계, 부하직원의 갈등지각 및 커뮤니케이션의 개방성에 미치는 영향
이형룡(Lee Hyeong Lyong),이상희(Lee Sang Hui),김점남(Kim Jeom Nam) 한국호텔외식관광경영학회 2004 호텔경영학연구 Vol.13 No.1
Assuming that the personal characteristics of employee members will have an significant effect on creating a quality of communication relation between supervisor and employee, this study is intended to find out how such variables apply to the communication relation between supervisor and employee and which relation it has with a behavior of employee. For the purpose of the study, a hypothesis was established based on previous researches and a causal relation of variables was empirically verified. A survey was conducted through giving 350 copies of the questionnaire to employee who were engaged in the food & beverage department of 5 five-star hotels(hotel C, R, W, G & H) located in Seoul, as a sample of the study. Except the insincerely-responded questionnaire and questionnaire of a clear central tendency among collected questionnaire, 284 copies of questionnaire were finally used for the final analysis.
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이형룡(Hyung Ryong Lee),김석주(Sok Ju Kim),조주은(Ju Eun Cho) 한국호텔외식관광경영학회 2004 호텔경영학연구 Vol.13 No.2
The purpose of this research is to identify the factors that will influence on the successful performance of outsourcing in the Korea hotel industry. The findings and implications can be summarized as follows: First, it was found that the higher the service quality of vendor, the higher the benefits from outsourcing and the sincerer of the partnership between hotel vendor and its outsourcer, the higher the benefits from outsourcing. Second, the detailed condition of outsourcing contract between outsourcer and external supplier on the level of service quality and its evaluation, penalty in case of breaking the contract, and adaptability to sudden change surrounding the contract circumstance did not have meaningful effect on performance of hotel outsourcing. Third, in the results of general questionnaires of outsourcing that saving labor costs and reducing its expenses marks in the highest rank at the purpose of introduction of outsourcing in hotels and the effective benefits of cost saving is also marked in the highest rank at the most important element of choosing vendor. Fourth, deterioration of service quality marks the highest rank in a demerit of outsourcing in hotel industry and selecting the best supplier marks in the highest rank for successive element of outsourcing in hotel industry.
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호텔 기업 상사의 변혁적 리더십이 직원의 창의성과 내재적 동기에 미치는 영향
이형룡(Hyung Ryong Lee),정태완(Tae Wan Jung),황서현(Seo Hyun Hwang) 한국호텔외식관광경영학회 2013 호텔경영학연구 Vol.22 No.2
The purpose of this study is to identify the impact of leader`s transformational leadership on employee`s creativity in the hotel industry, and the mediating effects of intrinsic motivation in the relationship between leader`s transformational leadership and employee`s creativity. Data were collected from the employees of five star hotels in Seoul, Korea. In conducting the research a total of 300 questionnaire were distributed between March 1, 2010 to March 15, 2010 but only 288 were used for the analysis. This research based on the results offered these outcomes as follows: First, leader`s transformational leadership had a statistically significant influence on employee`s creativity. Second, leader`s transformational leadership had a statistically significant impact on intrinsic motivation, and the intrinsic motivation had also a statistically significant influence on employee`s creativity. Third, intrinsic motivation mediating effects of in the relationship between leader`s transformational leadership and employee`s creativity was confirmed. The results suggest that transformational leadership has important effects on employee`s creativity and intrinsic motivation in the hotel industry. The implications of the findings along with some potential practical applications are discussed.
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동북아시아 허브 ( Hub ) 공항으로서 인천국제공항의 가능성과 한계에 대한 고찰
이형룡(Hyung Ryong Lee),김점남(Jeoum Nam Kim),하인주(In Joo Ha) 한국호텔외식관광경영학회 2002 호텔경영학연구 Vol.11 No.1
The purpose of this paper is to investigate the opportunities and limitations of Incheon International airport as a Hub airport in Northeast Asia. Delphi analysis was used to provide an indepth examination. The professional group consisted of pilots and managers of 25 different airlines which are flying to and out of Korea. The result indicated that Incheon International airport do need the concept of marketing in terms of managing airport in order to become a Hub airport. This study also provided evidence for the effectiveness of a positive link between marketing strategy for attracting foreign airlines and business strategy for service improvement.
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DINESERV 를 이용한 인천국제공항의 레스토랑 서비스품질에 관한 연구
이형룡(Hyung Ryong Lee),하인주(In Joo Ha) 한국호텔외식관광경영학회 2003 호텔경영학연구 Vol.12 No.1
A number of research have examined the service quality in the hospitality industry. Little research, however, was conducted to measure airport-restaurant service quality. Therefore, the purpose of this study is to investigate how customers perceive the service quality of Incheon international airport-restaurants and how those perceptions affect customer`s satisfaction. Specifically, authors explored customers`s perceptions of the service quality regarding restaurant types. Authors divided airport-restaurants into three different types of restaurants: quick-service restaurant, midscale restaurant, and upscale restaurant. DINESERV was used to assess customers` perceptions of restaurant service quality in this study. Authors modified it to suit the local situation. The result indicated that responsiveness and empathy among five dimensions of DINESERV were significantly found different among three different restaurant groups. This study also provided the fact that reliability was the most important dimension to the overall customers` satisfaction regardless of types of restaurant.
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이형룡(Hyung Ryong Lee),박성수(Sung Su Park),조강일(Kang Il Jo),김두형(Do Hyeong Kim),이준상(Joon Sang Lee),강종식(Jong Sik Kang) 대한내과학회 1991 대한내과학회지 Vol.40 No.2
Cystic neoplasms of the pancreas are uncommon. They are believed to arise from the epithelium of the larger pancreatic ducts, and are more common in middle-aged women. Cystic neoplasms of the pancreas often are difficult to differentiate from pseudocysts by preoperative clinical, laboratory, and radiologic findings. The pancreatic cystadenoma is divided into serous and mucinous cystadenomas. Serous cystadenomas are benign in nature during the clinical course, whereas mucinous cystadenomas are either frankly or potentially malignant, and complete excision of cystadenoma is the treatment of choice. Recently we experienced one case of mucinous cystadenoma of the pancreas in a 34-year-old female, and we report it with a review of the literature.
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