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      • A Study on Current Status of Media Device Use of Korean Millennials – Focused on Photo/Video and Music

        Dawoon Jeong,Sung H. Han,Jiyoung Kwahk,Mingyu Lee,Kyudong Park,Ju Hwan Kim,Seokmin Oh,Gunho Chae 대한인간공학회 2017 대한인간공학회 학술대회논문집 Vol.2017 No.4

        The aim of this study is to investigate millennials’ characteristics of media devices usage. Millennial generation who is also called as “digital native” is used to multi-device environment. Demographically, they will make up almost 75% of workforce by 2025. In the market of media-related devices, millennials will be main target customers to product designers and developers because they are interested in media and have high purchasing power. Therefore, it is needed to survey on their characteristics of media usage. Web based user survey was conducted for 360 millennials for a week. The user survey was composed of three parts; degree of interest in media device, devices in use, and purpose of using media. As the results, most of them were highly interested in media and media-related devices. They enjoyed to music with smartphones or computers when they took a rest or were on the way. In the case of photo/video, they mostly used smartphones during resting, traveling, or on the way to interact/commune with other people. The results of the study can be used in inferencing millennials’ needs and designing the devices for them.

      • IoT Intelligence의 정의 및 특성 분석 Defining and Analyzing IoT Intelligence

        Mingyu Lee,Jiyoung Kwahk,Sung H. Han,Minseok Song,Minsu Cho,Youngin Koh,Dohyeon Kim,Seokmin Oh,Hwanchul Kim,Gunho Chae,Jinyoung Lee 대한인간공학회 2017 대한인간공학회 학술대회논문집 Vol.2017 No.11

        This study aims to define IoT intelligence and its characteristics. Advances in the field of information and communication technology have allowed the devices to be connected to the network. It allows the users to monitor and control the devices anytime and anywhere. With the data collected by the IoT devices, it is possible to understand the behaviors and intention of the users. The devices can provide services suitable for the situation and the intention, which are called intelligent services or personalized services. Accordingly, intelligent IoT services are being developed and launched. But most are designed with a technology focus, so those are featureless and fail to provide a satisfying experience for users. To provide a better experience for the users, it is necessary to understand IoT intelligence with the user"s viewpoint. This study defined IoT intelligence as a system that senses/understands the behaviors of users and their context and provides assistive services with a certain degree of autonomy and rationality in an IoT environment. And we derived its characteristics from two perspectives; IoT intelligence service types and IoT intelligence maturity levels. The results of this study can be used to develop new IoT services in the future.

      • Investigating User Needs for Intelligence Services in IoT Environments

        Mingyu Lee,Jiyoung Kwahk,Sung H. Han,Minseok Song,Dawoon Jeong,Minsu Cho,Dohyeon Kim,Deoksang Lee,Seokmin Oh,Hwanchul Kim,Gunho Chae 대한인간공학회 2018 대한인간공학회 학술대회논문집 Vol.2018 No.5

        This study aims to identify users" needs for intelligence services in internet of things (IoT) environments. In the IoT environments, it is possible to recognize users’ behaviors and contexts through the data from the devices, and to provide services appropriate for the behaviors and contexts. IoT intelligence services are still in its infancy. It is necessary to understand the users’ needs on the IoT intelligence services, and to reflect them in product and service development. To identify the needs, this study conducted face-to-face interviews with potential users. Fifteen interviewees using various home appliances participated voluntarily. They answered what inconveniences they had in their daily lives and what services they would like to have to improve their inconveniences. The user needs on the IoT Intelligence have been classified based on the interview data. As a result, they hoped to be able to efficiently carry out the tasks of washing, cleaning, setting indoor temperature, cooking, and consuming groceries with the help of the IoT intelligence services. In addition, most user needs were related to the desire to simplify complex and cumbersome tasks. The results of this study can be applied to developing intelligence products and services using the IoT.

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        이민규(Mingyu Lee),곽지영(Jiyoung Kwahk),한성호(Sung H. Han),정다운(Dawoon Jeong),박규동(Kyudong Park),김주환(Ju Hwan Kim),오석민(Seokmin Oh),채건호(Gunho Chae) 대한인간공학회 2017 大韓人間工學會誌 Vol.36 No.6

        Objective: The aim of this study is to understand the multi-device media usage behaviors of the ’Millennial’ generation, focusing particularly on music, photo, and videos. Background: Millennials are generally defined as those who were born between early 1980’s and early 2000’s, and they are known to be familiar with various digital devices since childhood. Since they constitute more than 30% of the global population, they now became the most important target users for most companies. Therefore, identifying the characteristics of the millennials and reflecting them in product development is now essential to be successful in the market. Although many studies have been conducted to understand the characteristics of the millennials, they focus on the common characteristics of millennials as a whole. Method: In this study, an online survey was conducted with a total 360 millennial users. Participants responded to survey questions including the degree of interest in media and media devices, degree of media usage, types of media devices in use, goals and purposes of media usage, and the pain points of using media in a multidevice environment. Results: The results showed that the millennials were generally interested in new media devices or services and that they were willing to utilize a variety of functions to enrich their media life. Different from our expectations, however, not all of them were so active in investing money to purchase numerous media devices or services. In a multi-device environment, the millennials were consuming media using a variety of wireless devices, such as smartphones, digital camera, tablet PC, and Bluetooth speakers or headphones, but were having difficulty in using them. Conclusion & Application: This study investigated the media usage of the millennial users. The results of this study are expected to help designers to better understand the media-related characteristics of this emerging generation in more precision and to offer devices and services that millennials love.

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