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생활무용 지도자의 인적서비스가 수업 참여자의 감정반응과 충성도에 미치는 영향
조남흥(Cho, Nam-Heung) 한국웰니스학회 2015 한국웰니스학회지 Vol.10 No.4
이 연구는 공공체육시설 생활무용 지도자의 인적서비스가 참여자의 감정반응 및 고객충성도에 미치는 영향을 알아보는데 목적이 있다. 이를 위해 인적서비스품질을 독립변수로, 감정반응과 고객충성도를 종속변수로 각각 구성하였다. 연구대상은 총 355명이다. 자료처리는 SPSS Ver. 16.0과 AMOS 16.0을 이용하여 빈도분석, 탐색적 요인분석, 신뢰도분석, 확인적 요인분석, 상관관계 분석, 구조방정식 모형분석을 하였다. 모형의 적합도를 확인한 가설들을 검증하여 다음과 같은 결과를 얻었다. 첫째, 인적서비스품질 중지도자유형과 지도자공감만이 고객충성도에 긍정적인 영향을 미쳤다. 둘째, 인적서비스품질 중 지도자유형, 지도자신뢰, 지도자공감 모두 긍정적 감정반응에 정적인 영향을 미쳤다. 셋째, 감정반응 중 긍정적 감정반응은 고객충성도에 정적인 영향을 미쳤으며, 부정적 감정반응은 고객충성도에 부적인 영향을 미쳤다. The purpose of this study is to identify the effects of Leisure dance instructor's Personal Service on learner's emotional reaction and Customer Loyalty. The subjects of the study were 358 questionnaires. This study used SPSS Ver. 16.0 and AMOS 16.0 for frquency analysis, exploratory factor analysis, reliability analysis, confirmatory factor analysis, correlation analysis, structural equation modeling. After confirming the test of goodness of fit of a model, individual hypotheses was verified. The results were as follows : First, Personal Service which consist of instructor tangibility, instructor sympathy has positive effect on customer loyalty. Second, Personal Service which consist of instructor tangibility, instructor sympathy instructor reliability has positive effect on affirmative emotional reaction. Third, emotional reaction which consist of affirmative emotional reaction has positive effect on customer loyalty and pessimistic emotional reaction has negative effect on customer loyalty.
보강적 피드백이 청소년의 스포츠스태킹 학습에 미치는 영향
조남흥(Cho, Nam-Heung),허영글(Heo, Young-Gul),박상훈(Park, Sang-Hoon) 한국사회체육학회 2015 한국사회체육학회지 Vol.0 No.61
The purpose of this study was to examine the effects of feedback methods on the motor performance and learning with inadequate cognitive ability during the Sport Stacking skill. The subjects for this study were 40 male high school students who had no information about the purpose of this study. Their task performance was checked in the stages of acquisition, retention and transfer to get statistical date on mean and standard deviation, and two-way ANOVA was utilized to look for any possible significant intergroup gaps. Analyses suggest the following results: a) The KP, the KR, KP+KR, and control groups each showed a significant difference when compared to the control group, During the acquisition phase. b) The KP group and KP+KR group showed a significant difference when compared to the control group, During the immediately retention test and the Both KP+KR and KP groups showed significant differences when compared to the control group, During the delayed-retention test.
에어로빅 운동 참여자의 여가경험과 여가몰입 및 생활만족의 관계
조남흥(Cho, Nam-Heung) 한국웰니스학회 2016 한국웰니스학회지 Vol.11 No.3
본 연구의 목적은 에어로빅 운동 참여자의 여가경험과 여가몰입 및 생활만족의 관계를 알아보는데 있다. 2015년 11월 2일부터 2016년 1월 27일까지 서울, 광주, 부산, 군산, 논산의 에어로빅 운동 참여자들을 대상으로 총 300부의 설문지 배포하여 최종적으로 276부의 설문지를 실제분석에 사용하였다. SPSS ver 18.0을 통해 빈도분석, 신뢰도분석을 실시하였고, AMOS ver 20.0을 사용하여 확인적 요인분석과 구조방정식모형분석을 실시하였다. 본 연구의 결과는 다음과 같다. 첫째, 자아확인, 자기효능감, 일상탈출, 사회적 관계로 구성된 여가경험은 여가몰입에 긍정적인 영향을 미쳤다. 둘째, 여가경험 중 일상탈출과 사회적 관계를 제외한 자아확인과 자기효능감이 생활만족에 긍정적인 영향을 주는 것으로 나타났다. 셋째, 여가몰입이 생활만족에 영향을 주는 것으로 확인할 수 있었다. The purpose of the study was to investigate the relationships of among leisure experience, leisure flow and life satisfaction of aerobics participants. The 300 survey questionnaires were distributed to the aerobics participants. Due to the reliability of data, 24 samples were discarded and 276 samples were put to main study. By using SPSS Ver. 18.0 and AMOS 21.0, frequency analysis, reliability analysis, confirmatory factor analysis, corelation analysis and structural equation modelling were conducted. The results of the study are as follows : First, leisure experience which include self-affirmation, escape from daily routine, perceived self-efficacy, and social relation had a significantly affect leisure flow Second, among 4 dimensions of leisure experience, self-affirmation and perceived self-efficacy had a significantly affect life satisfaction. Third, leisure flow had a significant effect on life satisfaction.
조남흥(Nam Heung Cho) 한국사회체육학회 2011 한국사회체육학회지 Vol.0 No.43
This research is tendencious to present new philosophical paradigm about leisure concept of modern meaning applying Maurice Merleau-Ponty`s philosophy to concept leisure. Recreation is main volume laying stress on viewpoint which is Merleau-Ponty`s body-main volume for this and ended as following as result that examine concentrically about if empirical participation is available. First, Merleau-Ponty`s body main volume (body-subject) viewpoint offers viewpoint which can experience recreation because living is coincided perfectly with body in concept leisure. Second, Merleau-Ponty`s philosophy can be converted to concept that prize experience (to the experience themselves) of recreation itself not that taking a serious view noted effect doing recreation in concept leisure. Third, by comfort (at home) that experience in phenomenology can feel when we fall perfectly to physical activity itself speaking by proxy do. Consciousness of concept can understand to concept leisure that included body can improve own quality of life in everyday life by do experience leisure in existence phenomenon school register vantage point conclusively.
교양체육 참여자들의 몰입경험, 학교적응도, 대학생활만족 간의 구조적 관계
전태준(Chon, Tae-Jun),조남흥(Cho, Nam-Heung),안병욱(Ahn, Byoung-Wook) 한국체육과학회 2015 한국체육과학회지 Vol.24 No.5
The purpose of this study was to investigate the structural relationship of flow experience, academic adjustment, and campus life satisfaction among general physical education class students. To achieve the objective of this study that 374 surveys have collected form general physical education class in Seoul, Gyeonggi, and Incheon areas. Frequency, explore factor, reliability, correlation analysis, and structural equation modeling were using SPSS 18.0 and AMOS 18.0. The main results were as follows: First, flow experience had influence on academic adjustment. Second, flow experience had influence on campus life satisfaction. Third, academic adjustment had not influence campus life satisfaction.
에어로빅댄스 지도자의 이미지가 고객만족 그리고 고객충성도에 미치는 영향
주형철(Hyung Chul Joo),조남흥(Nam Heung Cho),조원호(Won Ho Cho) 한국사회체육학회 2012 한국사회체육학회지 Vol.0 No.50
The purpose os this study was to examine the effect of aerobic dace instructors on customer satisfaction and customer loyalty. This study also examined the mediated effect of customer satisfaction in the relationship between instructors image and customer loyalty. The model was tested using SPSS 16.0 and AMOS 16.0 based on a sample of 458 surveys. Moreover to analyze data, frequency analysis, exploratory factor analysis, reliability analysis, correlation analysis were executed by using SPSS 16.0. Also confirmatory factor analysis and structural equation model were executed by using AMOS 16.0. And finally to test a mediating effect, Baron & Kenny`s(1986) procedure was conducted. The result of this study was as follows: First, all factors of instructors image(disposition, professionalism, consciousness, role, attitude had not significant effect on customer loyalty. Seconds, disposition, professionalism, consciousness and role as an instructors` image did positively influenced on operating satisfaction. But attitude as an instructors` image did not influenced on operating satisfaction. Thirds, professionalism and attitude as an instructors` image did positively influenced on service quality satisfaction. But disposition, consciousness and role as an instructors` image did not positively influenced on service quality satisfaction. Forth, customer satisfaction(operating satisfaction and service quality satisfaction) did positively influenced on customer loyalty. Fifth, operating satisfaction mediation effects between instructors image(consciousness and attitude) and customer loyalty. Sixth, service quality satisfaction mediation effects between instructors image(professionalism, and attitude) and customer loyalty.