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        호텔경영에 있어서 BPR 시스템모형 개발에 관한 연구

        김정만,조문수,김정만(Jung Man Kim),Moon Soo Cho and Hye Shin Park 한국호텔외식관광경영학회 1998 호텔경영학연구 Vol.7 No.2

        Many enterprises have been putting importance of business administration internal management rather than the customers as having been unable to rapidly cope with the market change under the environment which we call $quot;the age of uncertainty$quot;. The wall between the hotel divisions in the traditional system has blocked the flow of information. As the system has been fatter, the greater amounts of indirect expenses have been paid. The concept of Business Process Reengineering by Michael Hammer is that $quot;the whole organization systems should be basically redesigned based on the business process for epochal increase in the key result of business administration.$quot; BPR is not the same as a renewal movement in existing systems or business methods. Hotels should consider the fundamental questions such as $quot;the reason for the existence of the system$quot;, $quot;the reason for the performance of each division$quot; and $quot;why such methods have been adopted at the time of business process$quot;. In other words, this study has been aimed to examine how BPR has been applied to hotels, human service enterprises in which the satisfaction of the customers is the good itself differ from other general enterprises of manufacture since BPR starts from $quot;Customers Value$quot;, what we call CS. Though Hotels have been realizing the importance of the thought based on the CS already, the application of BPR in general hotel business process has not yet been realized. As one of the methods of coping with such of the introduction of BPR concept should be seriously required to be applied as one of the innovation of hotel business administration.

      • 건강한 일부 도시지역 주민의 혈중 연 및 Zinc protoporphyrin 농도

        정갑열,김준연,김동일,장형심,김용규,최안홍,이영호,김정만 동아대학교 부설 산업의학연구소 1995 산업의학연구소 논총 Vol.- No.2

        1991년 5월 1일부터 약 6개월 동안 남자 1,193명 및 여자 658명을 대상으로 우리나라 도시 거주자들의 혈중 혈색소치, ZPP치 및 연농도를 성별, 연령별로 측정한 결과 아래와 같은 결과를 얻었다. 1. 혈색소의 평균치는 남자 14.55±1.82g/dl, 여자 12.61±1.18g/dl이었으며, 20세 이상 군에서는 남자가 여자보다 유의하게 높았다(p<0.05). 2. 혈중 ZPP치는 32.54±9.88(32.09~32.99㎍/dl, 95% C.I.)㎍/dl이었으며 7세 미만 소아의 혈중 ZPP치는 남아 및 여아가 37.49±13.31㎍/dl 및 35.77±11.85㎍/dl로 7세 이상군의 남자 및 여자의 31.91±8.23㎍/dl 및 30.11±9.11㎍/dl보다 유의하게 높았다(p<0.05). 3. 혈중 연농도는 23.84±4.58(23.55~24.14, 95% C.I.)㎍/dl이었으며, 7세 미만 소아의 혈중 연농도는 남아 및 여아가 25.10±5.21㎍/dl 및 24.45±4.18㎍/dl로 7세 이상군의 남자 및 여자의 24.28±3.00㎍/dl 및 21.99±5.05㎍/dl보다 유의하게 높았다(p<0.05). 이상의 결과를 요약하면 우리나라 도시 거주인은 남녀 모두 전연령에 걸쳐 높은 혈중 ZPP치 및 연농도를 나타내었으며 이러한 현상은 학동기전 소아에서 더욱 현저하므로 이들에 대한 관리대책 수립이 필요하다고 사료된다. Hemoglobin(Hb), zinc protoporphyrin(ZPP) and blood lead(PbB) levels were determined for 1,851 blood samples collected from healthy urban population to establish reliable baselines for Hb, ZPP and PbB levels by age and sex. ZPP values were analyzed with a hematofluorometer and PbB determinations were concurrently carried out using flameless atomic absorption spectrophotometry. The blood sampling period was about 6 months from May, 1991 and the summarized results were as follows: 1. The mean value of Hb in male and female were 14.55±1.81g/dl and 12.6±1.18g/dl respectively and there was statistically significant defference(p<0.05). 2. The mean value of ZPP in pre-schoolchildren was 37.49±13.31㎍/dl for male, 35.77±11.85㎍/dl for female and that of ZPP in after 7 years groups was 31.91±98.23㎍/dl for male, 30.11±9.11㎍/dl for female and there was statistically significant difference(p<0.05). 3. The mean value of PbB in pre-schoolchildren was 25.10±5.21㎍/dl for male, 24.45±4.18㎍/dl for female and that of PbB in after 7 years groups was 24.28±3.00㎍/dl for male, 21.99±5.05㎍/dl for female and there was statistically significant difference(p<0.05).

      • Vibrio Parahemolyticus에 의한 내안염 1예

        한진영,김정만 대한감염학회 1991 감염 Vol.23 No.1

        Vibrio parahemolyticus is a gram-negative halophilic organism, common to various marine environments, and has been widely reported as a source of epidermic gastroenteritis. Isolated cases of wound infections and septicemia have been reported. We reported a case of Vibrio parahemolyticus endophthalmitis which resulted from a stroke by a rope on the ship. A history of injury in a salt water environment should alert the clincian to the possibility of infection due to a marine Vibrio, and appropriate means should be employed for the isolation and identification of such organisms.

      • 시간제약하의 관능검사에 있어서 블럭설계의 효율성 평가

        김정만 경일대학교 산업기술연구소 1995 産業技術硏究所 論文集 Vol.5 No.-

        In sensory test, due to fatigue and various psychological errors of panelists, there are two problems being contradictory to each other. The one is increasing the number of replications, another is reducing sample size in order to decrease the variations of data gained from panelists. For an alternative to these problems, Incomplete Block Design is used widely in the sensory test. In this paper, we establish the design of Composition Complete-Incomplete Block (CCIBD) and evaluate the effciency of CCIBD in the basis of degree of interaction between panelist and treatments under the time constraints in sensory test.

      • KCI등재

        스포츠센터 구성원의 개인-환경적합성이 직무만족, 조직몰입 및 고객지향성에 미치는 영향

        김정만 한국스포츠학회 2022 한국스포츠학회지 Vol.20 No.1

        The purpose of this study is to investigate the effects of individual-environmental suitability of sports center members on job satisfaction, organizational commitment and customer orientation.,For this purpose, 288 members working at sports centers located in Seoul and the metropolitan area were selected using convenience sampling method and a survey was conducted. The results of the study were drawn through frequency analysis, confirmatory factor analysis, Cronbach's test, correlation analysis, and structural equation model using SPSS 18.0 and AMOS 19.0 programs. First, the individual-environmental suitability of sports center members had an effect on job satisfaction. Second, the individual-environmental suitability had an effect on organizational commitment.,Third, personal-environmental suitability did not affect customer orientation; fourth, job satisfaction affected customer orientation; fifth, organizational commitment affected customer orientation. 본 연구의 목적은 스포츠센터 구성원의 개인-환경적합성, 직무만족, 조직몰입, 고객지향성 간의 관계를 규명하는데 있다. 이를 위해 서울 및 수도권에 위치하고 있는 스포츠센터에 근무하고 있는 구성원 288명을 편의표본추출법을 사용하여 선정하고 설문조사를 실시하였다. 그리고 SPSS 18.0과 AMOS 19.0 프로그램을 이용하여 빈도분석, 확인적 요인분석, Cronbach's α 검사, 상관관계분석, 구조방정식 모형을 통해 결과 다음과 같은 결론을 도출하였다. 첫째, 스포츠센터 구성원의 개인-환경적합성은 직무만족에 영향을 미쳤다. 둘째, 개인-환경적합성은 조직몰입에 영향을 미쳤다. 셋째, 개인-환경적합성은 고객지향성에 영향을 미치지 않았다. 넷째, 직무만족은 고객지향성에 영향을 미쳤다. 다섯째, 조직몰입은 고객지향성에 영향을 미쳤다.

      • 비 직업적인 연폭로자들에서의 연흡수 및 중독지표들 사이의 상호 관계

        이병국,김정만 가톨릭대학산업의학센타 산업의학연구소 1983 韓國의 産業醫學 Vol.22 No.3

        In order to evaluate the interrelationships between parameters indicative of lead absorption and intoxication in non-occupationally lead exposed subject, we examined lead in blood(PbB), lead in urine(PbU),?-aminolevuilnic acid in urine(ALAU)and coproporphyrin in urine(CPU) of 109 subjects who were admitted to the hospitals or visited the outpatient clinics with the clinical impression of lead poisoning without any occupational history of lead exposure. The results obtained were as follows: 1. If ALAU of 5 mg/1 and CPU of 150μg/1 were selected as response level in the doseresponse effects of lead on hematopoietic system, about 50% of subjects whose PbB were in the range of 30-40μg/dl showed positive responses. On the other hand if ALAU of 10mg/1 and CPU of 300μg/1 were selected as response level, 30% of subjects whose PbB were in the range of 50-60μg/dl showed positive responses. 2. If an ALAU of over 10mg/1 and CPU of over 300μg/1 are considered as an unacceptable limit, the present study suggested that a PBb of 50-60μg/dl would be the practical limit for biological monitoring. 3. The interrelatinoship between PbU or ALAU or CPU was better explained either by a segmental straight function or second degree regression rather than simple straight regression.

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