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Relationship Implications of Giving Medical Service Users Sense of Control
( Lee¸ Jungki ) 경희대학교 경영연구원 2021 의료경영학연구 Vol.15 No.1
This study explores an alternative mechanism in which relationship drivers such as customer satisfaction, gratitude and engagement behavior are established among medical service users. Characterizing medical service encounters as potentially stressful events, this study proposes and empirically examines medical service customers’ perceived control as a promising factor that may improve their overall healthcare experiences. The study adopts a research model and a set of hypotheses in an attempt to examine the implications of giving healthcare customers control upon their service experiences. Data collection was implemented by a professional research company located in South Korea. Findings of the study reveal the importance of having customers feel a sense of control during their healthcare experience, as perceived control turns out to exert both direct and indirect influences upon their satisfaction, gratitude, and engagement behavior. Such findings of the study provide new insights for the practitioners and academics to establish and strengthen long-term relationships with medical customers.
Laser-Heating Characteristics of CuO-Incorporating Glasses
Lee, Jungki,Kim, Jongwoo,Kim, Hyungsun The Korean Ceramic Society 2015 한국세라믹학회지 Vol.52 No.2
Laser sealing with glass frits appears a promising technology for sealing various electronic devices (e.g., solar cells, displays) due to its several advantages. The purpose of this study is to understand the relationship between the composition of glasses and their laser-heating conditions. To allow glass to be sealed using laser heating, CuO was added to two different glass systems, in different amounts. The optical absorptivity of the glass samples was related directly to their CuO content. The laser-heating temperature and the CuO content exhibited a proportional relationship. Furthermore, the heating temperature increased linearly with the laser power used. From these results, we could determine the appropriate laser-heating conditions and CuO content for sealing electronic devices using laser-sealing technology.
Lee, Inhye,Kim, Kuglae,Lee, Sumin,Lee, Seungjun,Hwang, Eunjin,Shin, Kihye,Kim, Dayoung,Choi, Jungki,Choi, Hyunmo,Cha, Jeong Seok,Kim, Hoyoung,Lee, Rin-A,Jeong, Suyeong,Kim, Jeongsik,Kim, Yumi,Nam, Hon Oxford University Press 2018 Journal of experimental botany Vol.69 No.15
<▼1><P>A missense mutation of <I>KARRIKIN-INSENSITIVE2</I>, <I>KAI2</I><SUP><I>ply2</I></SUP>, compromises its ligand-binding activity, which subsequently impairs KAI2-signaling and multiple aspects of light-dependent responses.</P></▼1><▼2><P><B>Abstract</B></P><P>A smoke-derived compound, karrikin (KAR), and an endogenous but as yet unidentified KARRIKIN INSENSITIVE2 (KAI2) ligand (KL) have been identified as chemical cues in higher plants that impact on multiple aspects of growth and development. Genetic screening of light-signaling mutants in <I>Arabidopsis thaliana</I> has identified a mutant designated as <I>ply2</I> (<I>pleiotropic long hypocotyl2</I>) that has pleiotropic light-response defects. In this study, we used positional cloning to identify the molecular lesion of <I>ply2</I> as a missense mutation of <I>KAI2</I>/<I>HYPOSENSITIVE TO LIGHT</I>, which causes a single amino acid substitution, Ala219Val. Physiological analysis and genetic epistasis analysis with the KL-signaling components <I>MORE AXILLARY GROWTH2</I> (<I>MAX2</I>) and <I>SUPPRESSOR OF MAX2 1</I> suggested that the pleiotropic phenotypes of the <I>ply2</I> mutant can be ascribed to a defect in KL-signaling. Molecular and biochemical analyses revealed that the mutant KAI2<SUP>ply2</SUP> protein is impaired in its ligand-binding activity. In support of this conclusion, X-ray crystallography studies suggested that the <I>KAI2</I><SUP><I>ply2</I></SUP> mutation not only results in a narrowed entrance gate for the ligand but also alters the structural flexibility of the helical lid domains. We discuss the structural implications of the Ala219 residue with regard to ligand-specific binding and signaling of KAI2, together with potential functions of KL-signaling in the context of the light-regulatory network in <I>Arabidopsis thaliana</I>.</P></▼2>
Lee, Jungki,Kim, Hye-Ran Elsevier 2012 Composites. Part B, Engineering Vol.43 No.3
<P><B>Abstract</B></P> <P>A Volume Integral Equation Method (VIEM) is introduced for the solution of elastostatic problems in an unbounded isotropic elastic solid containing interacting multiple isotropic and anisotropic circular/elliptical inclusions subject to remote antiplane shear. This method is applied to two-dimensional problems involving long parallel cylindrical inclusions. A detailed analysis of the stress field at the interface between the matrix and the central inclusion is carried out for square and hexagonal packing of isotropic and anisotropic inclusions. The effects of the number of isotropic and anisotropic inclusions and various fiber volume fractions on the stress field at the interface between the matrix and the central circular/elliptical inclusion are also investigated in detail. The accuracy of the method is validated by solving single isotropic and orthotropic circular/elliptical inclusion problems and multiple isotropic circular and elliptical inclusion problems for which solutions are available in the literature.</P>
Lee, Jungki(이정기),Park, Seongryul(박성렬) 한국산업경제학회 2021 산업경제연구 Vol.34 No.6
대학은 재학생들이 졸업 이후 성공적으로 사회에 안착할 수 있도록 폭넓은 경력개발지원 서비스를 제공하고 있다. 그러나 대학에서 제공하는 서비스를 이용한 재학생들의 만족 여하에 따르는 후속 태도 및 행동의 결과에 대한 이해는 다소 요연한 실정이다. 본 연구는 재학생들이 대학의 경력개발지원 서비스가 만족스럽게 느껴지게 되면 이에 따른 모교에 대한 소속감 및 모교 충성의도의 형성에 유의한 영향을 미치는지를 조사해보고자 실시하였다. 본 연구는 서비스 마케팅, 소비자 행동, 그리고 교육 심리학의 이론과 연구 결과를 바탕으로 연구모형과 일련의 가설을 설정하였다. 구체적으로, 학생들이 경험한 대학 경력개발지원 서비스에 대한 만족도와 모교의 충성의도 간 관계에서 그들이 대학에 대해 가지는 감정인 소속감의 매개효과 개연성에 대해 주목하고, 해당 변인의 영향력을 검증하였다. 실증을 위해 국내의 한 사립 대학교 경영학과 재학생들을 대상으로 설문조사를 실시하였다. 본 연구의 결과는 학술적으로 학생들의 모교 충성도 형성 과정에 대한 독특한 통찰력을 제공하는 것으로 밝혀졌다. 또한 대학의 실무자에게는 모교에 대한 학생들의 충성도를 확립하기 위한 대학의 관계 마케팅 투자의 지침을 제공할 수 있을 것으로 판단된다. This study explores an approach to instill students’ loyalty intention to their colleges while they are in the program. The study proposes and empirically investigates quality of on-campus career guidance services as a promising factor leading to students’ loyalty intention to their alma mater. The study draws from theories and research findings in services marketing, consumer behavior, and education psychology to develop a research model that investigates not only the direct effect of the quality of on-campus career guidance services upon the student’s loyalty intention, but also the indirect effects generated by career optimism and the sense of belonging. Data collection was carried out at a major business school in South Korea. The study’s findings provide a unique insight into the understanding of students’ loyalty development process and suggest a guideline of relationship marketing investments for colleges to establish students’ loyalty intention to alma mater. Implications for practitioners and researchers are provided.
Design of User Generated Contents for Disaster Information System based on Smart-phone
Jungki Lee,Daniel Leonardo Niko,Changsoo Kim 한국멀티미디어학회 2010 한국멀티미디어학회 국제학술대회 Vol.2010 No.-
In responding to disaster occurrences, information holds a key factor in order to minimize casualties. Therefore, an efficient disaster information system must be easily accessible anytime. As the mobile technology in form of smartphones has been increasingly popular, smartphone users can act as the information provider whenever disaster occurs. This paper proposes design of such system that leverage smartphones as a tool for users to participate in both providing and consuming comprehensive disaster information.
Lee, Jungki(이정기),Sam Fullerton 한국서비스경영학회 2016 서비스경영학회지 Vol.17 No.3
This study explores an intricacy between cultural character and consumer ethics. The study investigates the South Korean public’s perceptions of a set of 12 scenarios describing ethically questionable consumer actions. The scenarios include illegal actions such as fraudulently inflating one’s losses when filing an insurance claim and legal, but questionable actions such as showrooming. The 12 scenarios exhibited a wide range of mean responses, supporting the commonly-stated premise that consumer ethics is situational in nature. Furthermore, the results document a relationship between the acceptance of ethically questionable behaviors and the extent of monetary loss incurred by the victimized organization.