이슈리더십과 성과 간의 관계에 대한 임파워먼트의 매개효과검증

국문 초록 (Abstract)

본 연구는 이슈리더십의 측정도구를 재개정(MIRACLE 3.0: Measuring Issue-Related ACtivities for LEaders 3.0)하는 <연구 1>과 이를 기반으로 이슈리더십의 3가지 차원(이슈창안, 오디언스 몰입, 이슈실행)과 역할내 / 역할외 성과 간의 관계에서 임파워먼트 매개효과를 검증하는 <연구 2>로 이루어져 있다. 연구 결과를 요약 정리해 보면 다음과 같다.
<연구 1>에서는 백기복(2004), 신명용(2005)이 제시한 이슈리더십 측정도구를 엄격한 과학적 절차에 따라 재개정하였다. 패널들과 함께 이슈리더십에 대한 Review와 토론을 거쳐 5단계 프로세스를 통해 타당성과 신뢰성이 검증된 21개문항의 이슈리더십 측정도구를 개발하였다. 이러한 결과는 MIRACLE1.0의 추상성을 극복하고 그 동안 이슈리더십 실증연구에서 많이 사용되었던 2.0의 한계성(marginality)을 보완하는 차원에서 비록 초기 단계지만, 요인구조나 기준변인들을 예측하는데 있어 매우 충실한 타당성을 보여주고 있어 향후 이슈리더십 연구에 많은 도움이 될 것이다.
<연구 2>는 자료 수집을 위해 설문지 유형을 팀장과 팀원 설문지로 구분하여 작성하였으며, 총 322부(161쌍)의 팀장1명-팀원2명을 하나의 세트(set)로 구성하였다. 연구결과, 이슈리더십이 역할내/ 역할외 성과에 유의한 영향을 미쳤고, 임파워먼트가 이슈리더십 3가지 차원(이슈창안, 오디언스 몰입, 이슈실행)과 역할외 성과간의 관계를 매개하는 효과를 입증하였다. 역할내 성과간의 관계에서는 이슈창안과 이슈실행이 매개하는 것으로 나타났다. 이러한 연구결과를 통해 임파워먼트가 이슈리더십과 성과 간의 관계에 중요한 매개 역할을 하고 있음을 확인할 수 있었다.
본 연구의 한계는 설문조사를 통한 다원천 설문조사법(muti-source survey)을 사용하였지만, 팀장과 팀원의 관계 속성상 객관적인 측정에 다소 한계가 여전히 남아 있다. 특히, 향후 연구에서는 시나리오 기법이나 실험기법 등 다양한 연구방법들이 요구된며 이슈리더십의 속성상 횡단적 연구보다는 종단적 연구가 절실히 필요하다. 마지막으로 향후 연구에서는 이슈리더십과 성과 간의 관계에 대해 좀 더 다양한 매개 매커니즘을 규명하는 과제들이 남아 있다.

목차 (Table of Contents)

• 차 례 ⅰ
• 그림 차례 ⅳ
• 표 차례 ⅴ
• 국문 요약 ⅶ
• 제 1 장 서 론
• 제 1 절 연구의 목적
• 1. 연구 목적
• 제 2 절 연구방법 및 범위
• 1. 연구방법
• 2. 연구범위
• 제 2 장 이론적 배경
• 제 1 절 이슈리더십 모델
• 1. 이슈창안
• 2. 오디언스 몰입
• 3. 이슈실천
• 제 2 절 이슈리더십에 대한 선행연구 요약
• 제 3 절 임파워먼트의 개념과 선행연구
• 1. 임파워먼트 개념
• 2. 임파워먼트 과정
• 제 4 절 역할내 성과 / 역할외 성과
• 제 3 장 <연구 1> 이슈리더십 측정도구 개정 및 검증
• 제 1 절 이슈리더십 측정도구 재개정(MIRACLE 3.0)
• 1. 연구목적
• 2. 연구절차
• 3. 이슈리더십 3가지 차원 및 예비문항 개발
• 4. 파일럿 테스트(Pilot Test)
• 5. 2차 설문문항 선정
• 제 2 절 이슈리더십 측정도구 검증
• 1. 기술통계분석
• 2. 탐색적 요인분석
• 3. 확인적 요인분석을 통한 MIRACLE 3.0 분석
• 제 4 장 <연구 2> 이슈리더십과 성과 간의 임파워먼트 매개효과
• 제 1 절 연구모델
• 제 2 절 연구가설
• 1. 이슈리더십과 성과와의 관계
• 2. 이슈리더십과 성과 간의 관계에서 임파워먼트 매개효과
• 제 5 장 연구방법
• 제 1 절 자료수집
• 제 2 절 측정도구
• 1. 이슈리더십
• 2. 임파워먼트
• 3. 성과
• 제 6 장 연구결과
• 제 1 절 기초통계분석
• 1. 인구통계분석
• 제 2 절 신뢰도와 타당도 검증
• 1. 신뢰도 검증 78
• 2. 확인적 요인분석을 통한 타당도 분석
• 제 3 연구가설검증
• 1. 상관관계분석
• 2. 가설검증
• 제 7 장 토의 및 결론
• 제 1 절 연구결과 토의
• 1. 연구결과 요약
• 2. 연구결과의 이론적 및 실무적 시사점
• 제 2 절 연구의 한계와 향후 연구방향
• 참고문헌
• Abstract
• 부록1 : 설문조사서

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