호텔 레스토랑 지배인의 이슈리더십이 구성원의 만족도와 영업성과에 미치는 영향에 관한 연구 = Influence of Hotel Restaurant Manager`s Issue Leadership on Satisfaction and Performance of Employees

다국어 초록 (Multilingual Abstract)

This study applied Issue Leadership? which can be said as the new theory of leadership and the Korean theory of leadership, to hotel restaurant managers to look into its influence on satisfaction and effective performance of employees. The followings show the summarized results of an empirical study. First, the issue leadership 3P(Pell, Push, Power) of hotel restaurant managers showed significant difference in the job satisfaction. Second, the issue leadership3P(Pull, Push, Power) of hotel restaurant managers showed significant difference in the performance of employees. Third, the issue leadership 3P(Pell, Push, Power) of hotel restaurant managers partially showed significant difference in the understanding of issue leadership. This study presented that the issue leadership that influences the change in hotel industry has large influence on the job satisfaction and performance of employees. This can be related to the future management of hotels in Korea.