기혼 직장인의 직장-가정갈등이 직무태도에 미치는 영향

임효창(Lim, Hyochang),김오현(Kim, Ohhyeon),이봉세(Lee, Bongse) 대한경영학회 2005 大韓經營學會誌 Vol.18 No.1

공공행정서비스기관의 NCS 채용사례

임효창(Lim, Hyochang),손배원(Son, Baewon),이승호(Lee, Seungho) 한국서비스경영학회 2015 서비스경영학회지 Vol.16 No.5

Korea Government has been aggressively promoting diffusion of NCS in public sector. In fact, NCS is spreading in public organization in this year. NCS(National Competency Standards) is defined by standardization of capabilities(knowledge, skill, attitudes) required to perform jobs effectively in the workplace in national level. NCS is riding a wave of renewed public interest in case of high youth unemployment rates in South Korea. Job-mismatch usually occur when the job that the company need is different from the job that job seeker need. And because of this mismatch, youth unemployment rates is growing increasingly. NCS is the best tool for increasing person- job fit and person-organization fit, so NCS can contribute to reducing the youth unemployment in Korea. This study aims to analyze the case of NCS-based recruitment and selection in public administration service organizations and suggest for diffusion of NCS in service industry.

조직내 상사-부하간 상호신뢰에 관한 연구

임효창(Hyochang Lim),이봉세(Bongsei Lee),박경규(Kyungkyu, Park) 대한경영학회 2006 大韓經營學會誌 Vol.19 No.3

서비스역량에 대한 국가직무능력표준(NCS), 기업 역량모델링, 서비스경영능력시험(SMAT) 비교 연구

임효창(Lim, Hyochang) 한국서비스경영학회 2017 서비스경영학회지 Vol.18 No.1

Korea government changed the recruitment and selection process to NCS-based system in many public sector and a few private firms. NCS(National Competency Standards) is to standardization of competency(knowledge, skill, attitudes) required to perform jobs effectively in the workplace in national level. NCS is the tool for increasing person-job fit and person-organization fit. But there is a lack of research focused on competency for service firms or service jobs. Ability units about service competency are scattered in NCS, but it does not provide integrated and clear competency model to service provider. In addition to NCS, there are two systems linked to service competency. I research on similarities and differences among NCS, competency modeling in specific firms, and SMAT(service management ability test). The growth of service industry in Korea depends on competence of employees in service firms. This study will contribute to the development of service competency system and expand academic interest in competence based view on service sector.

비서직 사원들을 대상으로 한 웹기반 교육훈련(web-based training)의 효과성 모형 도출에 관한 연구

장은주(Eunjoo Chang),임효창(Hyochang Lim) 한국비서학회 2001 비서·사무경영연구 Vol.10 No.2

The developments of information technology based upon computers and the tele-communication have accelerated the paradigm shift in the educational system. Web based training in firms, which is similar to e-learning or virtual education, provides trainees with more education opportunities in diverse ways. It has developed a range of innovative services with an one-stop solution of education within the electronic sector. Also under the web based training environment, trainees can undertake customized training packages at anytime and any places. Moreover, information technology allows both the trainers and trainees to be decoupled in any of the elements of time, place, and space. The purpose of this study was to investigate the determinants affecting the training effectiveness in web based training program for secretaries. Based on the previous literature conducted on the traditional training environment, the determinants of training effectiveness are derived. Training program components(trainer, trainee, content, system design) and organizational support that were supposed to affect the training effectiveness in web based environments were chosen by the literature review. The relationship between determinants and training performance(learning, training transfer) are summarized by research model in this paper.

직무특성과 주인의식문화가 심리적 소유감 및 태도에 미치는 영향

이봉세(Bongsei Lee),박경규(Kyungkyu Park),임효창(Hyochang Lim) 한국고용노사관계학회 2009 産業關係硏究 Vol.19 No.1

종업원의 심리적 소유감은 조직에 대한 자발적 기여와 동기부여의 원천이다. 심리적 소유감이 높은 종업원들로 구성된 조직을 만드는 것이 많은 조직 관리자들의 목표이기도 한다. 본 연구는 심리적 소유감 형성 원인과 그 결과를 실증적으로 살펴보고자 한다. 즉 심리적 소유감 형성에 영향을 주는 직무특성과 조직문화특성을 규명하고, 심리적 소유감이 종업원의 태도에 어떤 영향을 주는가에 대해 살펴보고자 한다. 설문조사와 경로분석을 통해 얻은 연구결과는 첫째, 직무특성 중 직무교육의 기회가 많을수록 심리적 소유감이 높게 나타났다. 둘째, 종업원들이 소유지분에 대한 권리를 높게 지각할수록, 조직의 경영상황에 대한 정보권리를 충분히 보장받았다고 인식할수록 심리적 소유감이 높게 나타났다. 셋째, 심리적 소유감은 조직에 대한 책임감과 조직변화에 대한 수용성을 높였다. 마지막으로 심리적 소유감의 매개효과가 부분적으로 입증되었다. 연구결과를 기초로 한 토론과 함께 연구 한계 및 향후 연구방향에 대하여 논의하였다. The interest and concern on employee's psychological ownership for organization have been increasing highly. The reason for increasing concern on employee's psychological ownership is that psychological ownership does not only influence employee's attitude and behavior, but also is a key to organizational competitiveness. The purpose of this study is as follows. First, this study tried to verify antecedents and consequences of psychological ownership for organization. The antecedents were categorized into Job related characteristics(routine technology, autonomy, opportunity of job training), organizational culture related characters (right to equity, influence, information). This study investigated the effects of psychological ownership on the employee's attitudes (responsibility to the organization, acceptance to the organizational change). Second, this study tried to examine the mediating effects of employee's psychological ownership on the relationship between antecedents and employee's attitudes. This study includes research findings, contributions and limitations for further studies and discussions.

성과주의 인사시스템이 기업성과에 미치는 영향

정권택(Kwontaek Jung),박경규(Kyungkyu Park),임효창(Hyochang Lim) 한국인적자원개발학회 2008 인적자원개발연구 Vol.11 No.2

서비스 기업 구성원의 직무특성과 개인적 정서특성이 감정노동에 미치는 영향

최항석(Hangsok Choi),김오현(Ohhyeon Kim),임효창(Hyochang Lim) 대한경영학회 2006 大韓經營學會誌 Vol.19 No.5

우리사주제도 관련 특성이 종업원의 심리적 소유감과 태도에 미치는 영향

이봉세(Bongsei Lee),박경규(Kyungkyu Park),임효창(Hyochang Lim) 한국인사관리학회 2007 조직과 인사관리연구 Vol.31 No.3

  본 연구는 우리사주제도를 도입한 기업을 대상으로 종업원의 심리적 소유감에 초점을 두고, 심리적 소유감의 선행요인 및 결과, 심리적 소유감의 매개효과를 살펴보기 위하여 이루어졌다. 이를 위해 우리 사주제도를 도입한 기업에 종사하는 관리직 446명을 대상으로 설문조사를 수행하였으며 다음과 같은 결과를 얻었다. 첫째, 종업원의 보유자사주에 대한 금전가치는 심리적 소유감에 유의한 정(+)의 영향을 주었으나 종업원중심의 우리사주제도의 유무는 영향을 주지 않는 것으로 나타났다. 둘째, 종업원의 심리적 소유감은 조직에 대한 종업원의 행동 및 태도(직무수행노력, 조직에 대한 책임감, 조직변화 수용성)에 유의한 정(+)의 영향을 주는 것으로 나타났다. 마지막으로 우리사주 관련 특성과 종업원의 행동 및 태도간의 관계에서 심리적 소유감의 매개효과를 확인할 수 있었다. 즉 종업원의 보유사주에 대한 금전적 가치는 조직에 대한 심리적 소유감을 통해 종업원의 행동 및 태도(직무수행노력, 조직에 대한 책임감, 조직변화수용성)에 긍정적인 영향을 미치는 것으로 나타났다. 본 연구결과를 토대로 시사점과 연구한계, 향후 연구방향 등을 제시하였다.   his study has focus on psychological ownership of employees in firms that have ESOP (Employee Stock Ownership Program). This study tried to find the parameter effect of psychological ownership between ESOP characteristics and employees" attitudes. In this study, we categorized ESOP characteristics as financial value of ESOP and the purpose of ESOP. And, we categorized employees" attitudes as job performance, loyalty to their organization, and acceptance to organizational change.<BR>  this study used 466 cases of employees responses in korean companies that has ESOP. Results of this study has three main findings. first, this study indicates the financial value of ESOP has positive effect on psychological ownership of employees. and, it also indicates purpose of ESOP doesn"t have significant effect on psychological ownership of employees. Second, this study indicates psychological ownership of employee has significant effect on attitudes of employees. Third, psychological ownership of employee has significant parameter effect on the relations between ESOP characteristics and attitudes of employees. this study includes contributions and limitations for further studies and discussions.

온라인(on-line) 교육훈련의 효과성에 관한 연구

남기찬,임효창,황국재 한국경영과학회 2002 한국경영과학회지 Vol.27 No.1

The development of information technologies has contributed on-line training as one of important education methods. On-line training in firms, which is similar to e-learning or virtual education, provides trainees with more education opportunities in diverse way. It has developed a range of innovative services with an one-stop solution of education within the electronic sector. Also under the on-line training environment, trainees can undertake customized training packages at anytime and any places. Moreover, information technology allows both the trainers and other trainees to be decoupled in any of the elements of time, place, and space. Two research questions are investigated: what are the determinants affecting the on-line training effectiveness and how those variables affect the two aspects of training effectiveness: learning performance and transfer performance. Based on the previous literature conducted on the traditional training environment, the determinants of training effectiveness are derived. Eight hypotheses are developed based on literature reviews and tested by questionnaires survey data. The collected data have been analyzed by LISREL. It is found that the relationship between individual, organizational and on-line site design variables and training effectiveness (learning and transfer) are significant. The contribution and limitations of this research are also discussed with future studies.