공식적,비공식적 사회적 지지가 농촌노인의 심리적 복지감에 미치는 영향

이정임 ( Jeong Im Lee ),김경화 ( Kyomg Hwa Kim ) 대구가톨릭대학교 사회과학연구소 2013 사회과학논총 Vol.12 No.-

This research tried to provide basic data to the social support strengthening plan for it investigated whether the social support reached any effect on the psychological well-being of the rural elderly, or not increasing the psychological well-being of the rural elderly. For this purpose, this research classified the social support level which the rural elderly is late into the family support, relative support, and public support according to the social supporter and looked into. And it classified the rural elderly psychological well-being level into the positive well-being and negative well-being and looked into the first. Second, the difference of the social support according to the population sociology characteristic and psychological well-being were looked into. Third, in the preceding research, after controlling the age, confirmed as the factor having an effect on the social support of the rural elderly and psychological well-being monthly income, and health condition, the relatively influence that family support, relative support, and public support reaches to the psychological well-being of the rural elderly was looked into. In this research, the survey was performed for 170 old peoples more than the lives in Kyongsangbuk-do Chungdo-gun quarter age of 65. The investigation which supplemented and which it looks at from September 10th in 2011 until September 24th was performed. The total 190 part of questionnaires was distributed and 170 parts except was insincere or is not completed 20 parts of answer were used for the final analysis. Summarizing the result, it is obtained from this research, it is like the next. First, the level of the social support shows in this order-family support, relatives support, public supports. Namely, the rural elderly recognize the families support highest, on the other hand, recognjze the public support lowest. The social support of the rural elderly shows negative well-being higher than positive well-being. It shows that two dimension have negative relationship. Second, the result of analyze the difference of the social support according to the population sociology characteristic of the rural elderly and psychological well-being are as follows. First, as the age was low if we looked at the social support, the rural elderly recognized the whole social support and family support and relative support. And high the family support was high recognized as the monthly income was high. The more the age was high if we looked at the psychological well-being, the negative well-being of the psychological well-being was exposed to be high recognized as the health condition was bad. Third, in case the more the result of looking into the effect that the social support of the rural elderly reaches to the psychological well-being and health condition were similar, the rural elderly psychological well-being level t was high, the positive well-being of the psychological well-being which the rural elderly realizes as the official support was high showed high. In addition, the more the rural elderly psychological well-being level was low in case the monthly income was similar, the negative well-being of the psychological well-being which the rural elderly recognizes as the official support was low was shown up to be high. The theoretical, political, and practical undertone was presented based upon this kind of research result.

노년기 젠더관계와 심리적 복지감

김영혜(Young-Hye Kim) 한국인구학회 2004 한국인구학 Vol.27 No.1

이 연구의 목적은 노년기 젠더관계가 노인의 심리적 복지감(psychological well-being)에 미치는 영향을 규명하는 것이다. 노인부부의 젠더관계를 규명하기 위해 성역할태도와 가사노동분담을 측정하였고, 노인의 심리적 복지감은 우울도와 행복감으로 측정되었다. 연구의 대상은 부산광역시에 거주하는 배우자와 동거하고, 자녀와는 동거하지 않으며, 부부 모두 직업에서 은퇴한, 65세 이상의 남녀노인 476명이다. 연구의 결과는 다음과 같다: 1) 여성노인이 남성노인에 비해 보다 평등적인 성역할태도를 지니고 있으며, 노인부부의 가사노동 수행에 있어 성별 분절현상이 나타난다. 2) 여성노인이 남성노인에 비해 성역할태도와 가사노동분담 수준이 불일치하는 경우가 더 많았으며, 남녀 노인 모두 성역할태도와 가사노동분담 수준이 일치할수록 심리적 복지감이 높았다. 3) 남녀노인의 성역할태도는 심리적 복지감에 영향을 미치지 못하는 것으로 나타났다. 4) 여성노인의 가사노동분담은 심리적 복지감에 별다른 영향을 미치지 못하고 있으며, 남성노인의 가사노동분담은 오히려 그들의 심리적 복지감을 낮게 한다. The purpose of this study is to investigate (1) the relationship between gender-role attitude and psychological well-being related to the division of household labor and (2) the effect of congruency between gender-role attitude and the division of household labor on psychological well-being for the elderly. In this study, independent variable is gender-role attitude, mediating variable is the division of household labor and dependent variable is psychological well-being. Psychological well-being consists of depression and happiness. The hypotheses of this study are as follows: 1) Gender-role attitude affects psychological well-being of the elderly. The more egalitarian gender-role attitude, the higher degree of psychological well-being, whereas the more traditional gender-role attitude, the lower degree of psychological well-being. 2) The division of household labor influences psychological well-being of the elderly. The higher degree of division of household labor is likely to show the higher degree of psychological well-being. 3) The congruency between gender-role attitude and the division of household labor affects psychological well-being. As the relationship between gender-role attitude and the division of household labor is more congruent. psychological well-being increases. The results of the study are summarized as follows: 1) There is no relation between gender-role attitude and psychological well-being for the elderly. 2) The division of household labor affects psychological well-being for husband. The higher degree of division of household labor, the higher degree of psychological well-being. The result shows that husbands are involved in household labor involuntarily. 3) Congruency between gender-role attitude and the division of household labor affects psychological well-being. As the relationship between gender-role attitude and the division of household labor is more congruent, the degree of depression decreases. 4) Wives participate in most of household labor. Gender segregation in household labor is found in elderly family. 5) Health, income, network of children or sibling, and community network affect psychological well-being. The healthier, higher income and stronger network are likely to show the higher degree of psychological well-being.

고객불량행동이 카지노 종사원의 심리적 안녕감과 자아존중감에 미치는 영향: 심리적 안녕감의 매개와 감성지능의 조절효과 중심으로

최은미,진찬호,유지혜 한국관광산업학회 2019 Tourism Research Vol.44 No.4

The center of the casino business is the casino dealer it as human resources is increasingly the dealer is always exposed to the customer badness behaviors. This study explores how customer badness behaviors affect psychological well-being and self-esteem. Focused on the Moderating effect of Emotional Intelligence of current casino employees based on interaction with customers. First, in the result of research on the effect of customer badness behaviors on self-esteem of casino employees, customer badness behaviors showed negative effect on self-esteem. In other words, the higher customer badness behaviors are recognized, the lower casino employees’ self-esteem appeared in the result. Second, the result of investigation on effect of customer badness behaviors on casino employees’ psychological well-being showed that customer badness behaviors had negative effect on psychological well-being. Third, in the result of examination on the effect of psychological well-being on casino employees’ self-esteem revealed that among self-acceptance, life purpose, positive personal relations, autonomy, environmental mastery, and personal growth, 4 factors except environmental mastery and personal growth (self-acceptance, life purpose, positive personal relations, and autonomy) were found to have positive effect on self-esteem. It resulted that the higher psychological well-being of service employees, the higher self-esteem gets. Fourth, in terms of the mediating role of psychological well-being between customer badness behaviors and self-esteem, it revealed indirect effect in the relationship between customer badness behavior and self-esteem. It can be interpreted that psychological well-being has a partial mediating role in the relationship between customer badness behaviors and self-esteem. In other words, it could be interpreted that when casino employees go through psychological well-being after recognizing customer badness behavior, they experience the effect of enhanced self-esteem effect. Fifth, in the result of investigation on moderating effect of emotional intelligence when customer badness behaviors affect self-esteem, whole of emotional intelligence, recognition of self-emotion, and regulation of emotion were accepted while others’ emotion appraisal and use of emotion were dismissed, and emotional intelligence did not show moderating effect when customer badness behaviors were affecting psychological well-being. It proves that casino employees, even when customer badness behaviors provoked anger, psychological well-being for successful and systematic expression of anger. Moderating effect of emotional intelligence was proven to partially perform moderation only between customer badness behaviors and self-esteem. It carried out examination about the effect on psychological well-being and self-esteem caused by customer badness behaviors are recognized by casino employees to find whether sum of psychological aspects that are considered to affect personal life quality contributes to effective human resources management system to enhance self-esteem, and, based on the research result, suggested how to use the human resources management system for casino employees regarding such customer badness behaviors in the future. 카지노 산업의 핵심은 카지노 종사원이며 고객과의 접점에서 서비스를 하다 보니 고객불량행동을 경험하게 되어 있다. 본 연구는 고객과의 상호작용 통하여 근무하고 있는 카지노 종사원들을 대상으로 종사원이 지각하는 고객불량행동이 심리적 안녕감과 자아존중감에 미치는 영향과 감성지능의 조절효과를 살펴보고자 한다. 분석 결과 다음과 같은 연구결과가 얻을 수 있었다. 첫째, 고객불량행동이 카지노 종사원의 자아존중감에 미치는 연구결과, 고객불량행동은 자아존중감에 저하하는 방향으로 영향을 미치는 것으로 나타났고 고객불량행동을 높게 인식하게 될수록 카지노 종사원들의 자아존중감은 떨어지는 결과가 나타났다. 둘째, 고객불량행동이 카지노 종사원의 심리적 안녕감에 미치는 연구결과 고객불량행동은 심리적 안녕감을 감소시키는 영향을 미치는 것으로 나타났으며, 고객불량행동을 높게 인식할수록 카지노 종사원들의 심리적 안녕감은 감소되는 결과가 도출되었다. 셋째, 심리적 안녕감이 카지노 종사원의 자아존중감에 미치는 영향 결과 개인적 성장, 자기수용, 삶의 목적, 긍정적 대인관계, 자율성, 환경통제력의 하위요인 중에서 낮은 설명력을 가진 환경통제력, 개인적 성장을 제외한 요인이 자아존중감에 정(+)의 영향을 미치는 것으로 확인되었다. 카지노 종사원의 심리적 안녕감이 높게 인식할수록 자아존중감이 올라가는 결과가 도출되었다. 넷째, 고객불량행동과 자아존중감과의 관계에서 삶의 질 즉 심리적 안녕감의 매개역할과 관련해서는 고객불량행동과 자아존종감과의 사이에서 간접효과가 있는 것으로 나타났으며 심리적 안녕감이 고객불량행동, 자아존중감의 관계에서 부분매개를 한다고 해석할 수 있으며 고객불량행동을 경험한 카지노 종사원이 심리적 안녕감을 매개로 자아존중감이 높아지는 효과를 가진다고 해석할 수 있었다. 다섯째, 고객불량행동이 자아존중감에 영향을 미칠 경우 감성지능의 조절효과를 본 결과 감성지능 전체, 자기감성이해, 감성조절은 채택되었고 타인감성이해와 감성활용은 기각되었으며, 고객불량행동이 심리적 안녕감에 영향을 미칠 경우 감성지능은 조절효과를 보이지 않았다. 이는 곧 카지노 종사원은 고객불량행동으로 분노를 느끼더라도 본인의 심리적 안녕감을 통제하고 컨트롤 하는 대처능력이 높았다고 할 수 있다. 감성지능의 조절효과는 고객불량행동과 자아존중감 사이에서만 부분조절을 하는 것으로 나타났다. 따라서 카지노 종사원이 지각하는 고객불량행동으로 인하여 심리적 안녕감과 자아존중감에 미치는 연구결과로 개인의 삶의 질적인 영향을 준다고 생각되어지는 심리적 측면들을 통하여 자아존중감 높이기 위한 인적자원관리시스템에 기여함이며, 연구결과를 기초로 고객불량행동에 대한 카지노 종사원의 인적자원관리의 활용방안을 제시하고자 하였다.

운동열정과 심리적 웰빙 및 수행만족의 관계: 심리욕구만족, 의도적 연습의 매개효과 검증

오영택 ( Oh Young-taek ),김선욱 ( Kim Seon-uk ),양명환 ( Yang Myung-hwan ) 대한무도학회 2018 대한무도학회지 Vol.20 No.2

본 연구의 목적은 태권도 선수들의 열정, 심리적 웰빙 및 수행만족의 관계가 심리적 욕구만족과 의도적 연습에 의해서 매개되는지를 알아보고자 하였다. 본 연구 대상자들은 제45회 전국대학태권도 개인선수권대회에 참가한 대학부 선수들로 총 251명이었다. 연구 대상자들은 열정, 심리적 웰빙, 수행만족, 심리욕구만족, 및 의도적 연습을 측정하는 검사지를 완료하였다. 수집된 자료를 분석하기 위하여 SPSS 18.0과 Amos 18.0, SPSS PROCESS Macro 통계프로그램을 사용하였다. 주요결과는 다음과 같다. 첫째, 조화열정은 심리욕구만족, 의도적 연습 및 심리적 웰빙에 유의한 정(+)의 영향을 미쳤다. 반면, 강박열정은 의도적 연습, 심리적 웰빙에 정(+)의 직접 영향을 미쳤다. 둘째, 심리욕구만족은 의도적 연습, 심리적 웰빙 및 수행만족에 정(+)의 직접 영향을 미쳤다. 셋째, 의도적 연습은 심리적 웰빙에 유의한 정(+)의 영향을 미쳤으며, 심리적 웰빙은 수행만족에 정(+)의 영향을 미쳤다. 넷째, 조화열정은 심리욕구만족, 의도적 연습 및 심리적 웰빙을 경유하여 수행만족에 유의한 정(+)의 간접효과를 유발하였다. 다섯째, 강박열정은 의도적 연습, 심리적 웰빙을 경유하여 수행만족에 유의한 정(+)의 간접효과를 유발하였다. 결론적으로 본 연구의 결과는 조화열정과 수행만족의 관계에서 심리욕구만족 및 의도적 연습의 매개역할을 지지하였다. 아울러 조화열정은 심리적 웰빙을 경유하여 수행만족에 유의한 간접효과를 유발한다는 사실을 입증하였다. 반면, 의도적 연습은 강박열정과 수행만족의 관계를 매개하였다. The purpose of this study was to examine whether the relationship between passion, psychological well-being and performance satisfaction of Taekwondo athletes is mediated by psychological needs satisfaction and intentional practice. The participants were 251 college athletes participating in the 45th Korea National Taekwondo Championships. The subjects completed the questionnaire which measures passion, psychological well-being, performance satisfaction, psychological need satisfaction, and deliberated practice. SPSS 18.0, Amos 18.0 and SPSS PROCESS Macro statistical program were used to analyze the collected data. The main results were as follows. First, harmonious passion had a positive effect on psychological need satisfaction, deliberated practice, and psychological well-being. On the other hand, obsessive passion had a positive direct effect on deliberated practice and psychological well-being. Second, psychological need satisfaction had a positive influence on deliberated practice, psychological well-being and performance satisfaction. Third, deliberated practice had a positive direct effect on psychological well-being, and psychological well-being had a positive effect on performance satisfaction. Fourth, harmonious passion had a positive indirect effect on performance satisfaction through psychological need satisfaction, deliberated practice, and psychological well-being. Fifth, obsessive passion induced a positive indirect effect on performance satisfaction through deliberated practice and psychological well-being. In conclusion, the results of this study supported the mediating role of psychological need satisfaction and deliberated practice in relation to harmonious passion and performance satisfaction. In addition, harmony passion proved to have a significant indirect effect on performance satisfaction through psychological well-being. In contrast, deliberated practice mediated the relationship between obsessive passion and performance satisfaction.

여자중학생의 심리경향과 심리적 안녕감의 관계

황인경,심혜숙 부산대학교 과학교육연구소 2007 교사교육연구 Vol.46 No.1

본 연구는 여자 중학생의 심리경과 심리적 안녕감과의 관계를 알아보고자 여자 중학생 400명을 대상으로 심리적 안녕감검사와 성격유형검사를 실시 분석 하였다. 그 결과 여중생의 심리적 안녕감과 그들의 심리적 경향은 유의미한 상관이 있었으며, 특히 내향, 감각, 사고, 인식 형들의 심리적 안녕감은 낮게 나타났다. 그리고 기질에서도 감각 인식(SP)형들의 심리적 안녕감은 낮게 나타나 청소년들의 상담 및 지도 프로그램에서 그들의 심리경향에 따른 생활습관, 학습습관 및 대인 관계 등을 고려 할 필요성을 시사하였다. The purpose of this study was to examine the relationship between the adolescents' psychological preference and psychological well-being. The subjects of this study were 400 female students who enrolled at a middle school in Busan. The main results of this research can be summarized as follows ; First, through the correlation analysis of the relationships among four preferences (E-I, S-N, T-F, J-P), psychological well-being, and its sub-factors, such as sense of efficiency, sense of support, and sense of improvement, extraversion type and judgement type were found to be more closely related with the whole psychological well-being and its sub-factors than Introversion type and Thinking type. In addition, there was no correlation between Sensing type and Intuition type, and between Thinking type and Feeling type. Last, in the relationship between the four psychological temperamental types (SJ, SP, NT, NF) and psychological well-being, SJ type was the most highly related to the sense of efficiency, which is one of the sub-factors of psychological well-being. In conclusion, there is a mutual correlation between the adolescents' psychological preference and psychological well-being. Especially, the attitude (Extraversion-Introversion) and the way of dealing with the exterior (Judgement-Perception) were closely related to psychological well-being. Thus, for adolescents' Psychological Well-being, their psychological preference is needed to be considered.

집단회상이 노인의 심리적 안녕에 미치는 영향에 관한 연구

하양숙 서울대학교 간호대학 간호과학 연구소 1993 간호학 논문집 Vol.7 No.1

Reminiscence has been defined by many scholars as the consideration of one's especially meaningful past experience (McMahon & Rhudick,1961). As the past remembered by reflecting oneself historically, or as the normal life review of general and developing matters and the internal experience or mental process reviewing one unconscious and unchosen life (Butler, 1964). And this reminiscence is actively being used in solving the psychological problems and increase psychological well-being of the elderly. This study attempts to identify the usefulness and feasibility of the group reminiscence to give it a solid foundation as a technique of nursing intervention. For this, this study raises such questions as 1) Will the group reminiscence have any effect on the psychological well-being of the elderly? 2) Will the effect of the group reminiscence be affected by locus of control in personality? 3) How is the psychological well-being of the elderly women and what variables will affect it?, and to work out above questions it tries to 1) analyze the effect of the group reminiscence 2) clarify the relation between the group reminiscence and locus of control personality 3) confirm the level of aged women's psychological well-being and the variables influencing it, which are the goals of this study. Non-equivalent control group with a pre-post test design was used in the study, and the group reminiscence was tested with experimental group which has tested the reminiscence and the control group which has not. For the variables which influence the effect, internal-external locus of control in personality and demographic variables were also measured. A total of 80 women aged over 60 were studied who were registered from October, 1989 to July, 1990 in E consultation office located at Changan-dong, Dongdaemoon-ku, Seoul, Korea, which included 40 women who tested the group reminiscence (Experimental group) and other 40 women who didn't (Control group). As for the tool for this study, a group reminiscence schedule devised by the researcher was used to practice the session, a life satisfaction, a life satisfaction scale (Yoon, 1982) and Zung's (1974) depression status inventory(DSI), which has been translated by the researcher and was used after a due pilot study and reliability test to measure the effect of the group reminiscence, and to measure the basic character of the elderly Cha et al.'s(1973) internal-external locus of control in personality, and a inventory for measuring demographic variables. As for the process of the study, demographic variables, blood pressure, life-satisfaction, depression status, and internal-external locus of control were tested with both the experimental and control group a week prior to the group reminiscence. And total 6 sessions of the group reminiscence was performed to the experimental group for an hour at a time once a week from the first to the sixth week. A week after the finish of the group reminiscence of 6 sessions life satisfaction and depression status of the each group were measured. Each experimental group had a group reminiscence session with the researcher and two assistant researchers once a week for 6 weeks, and the number of reminiscence group was five, which consisted of 8-12 members. The contents of group reminiscence of the experimental groups were all recorded in the tape recorder, and were used as materials for the analysis of group reminiscence with the record of other details. The data analysis of this study was computerized by using SPSS/PC+, and the homogeneity which may be affected by various variables was verified with Chi-square and t-test, the reliability of the tools with Cronbach's α, the comparison of life satisfaction and depression status according to locus of control in personality and demographic variables with ANCOVA, respectively. Descriptive statistics of frequency and distribution were used in analyzing of the content of reminiscence. The result of this study can be summarized as follows. 1. The effect of group reminiscence 1) The life satisfaction of the experimental group was higher than of control group(P<0.05). Therefore it was made clear that the group reminiscence can surely increase the life satisfaction of the elderly. 2) The depression status of the experimental group was reduced compared with control group, but it was not statistically significant. 3) The group reminiscence according to the characteristics of Internal-External locus of control in personality had no significant effect on the psychological well-being either in the experimental or control group. 2. The demographic variables influence psychological well-being(life satisfaction). The one's health status perceived subjectively and of one's economic status turned out to be demographic variables that influence the psychological well-being (life satisfaction)(P<.01). The group reminiscence, however proved to affect the psychological well-being affirmatively without being influenced by the above two variables(P<.01). The significance of this study through the above results shows that the grasp of the level psychological well-being of elderly woman of in Korea can present an effective way for finding out the psychological well-being state of the elderly at the time of care them afterwards, and the group reminiscence attempted first in Korea can be a good nursing intervention in that it increased the life satisfaction of the elderly. Besides the fact that the one's health status perceived subjectively and of one's economic status proved to be variables influencing the psychological well-being explains it is the physical, social and financial factors rather than one's character such as a locus of control in personality that affect the psychological well-being of the elderly. And it is confirmed that to maintain the psychological well-being and to increase their mental health, the nursing intervention strategy for the elderly is necessary and important for holistic well-being of the elderly in psychological, physical, social respects etc., and therefore that the assessment and intervention in whole sides are absolutely important for the gero-psychiatric nursing process of the elderly.

심리적 계약 위반은 조직구성원들의 심리적 웰빙과 주관적 웰빙을 낮추는가?

조윤형(Cho, Yoon-Hyung) 대한경영학회 2016 대한경영학회 학술발표대회 발표논문집 Vol.2016 No.1

본 연구는 심리적 계약 위반이 조직구성원들의 웰빙(well-being)인 심리적, 주관적 웰빙에 미치는 영향력을 살펴보며, 이들 이들 사이의 관계에서 조직기반자긍심의 매개효과를 살펴보았다. 심리적 계약에 관한 이론과 더불어 긍정심리학 이론에서 중요하게 관심을 가지고 있는 행복과 연결된 조직구성원들의 심리적, 주관적 웰빙과의 연결성을 살펴보는 것은 이론적으로 의미가 있다고 판단하였다. 또한 심리적, 주관적 웰빙은 조직구성원들에게는 직장에서의 삶의 질(quality of working life)이 삶의 질(quality of life)이라는 것을 반영할 수 있기 때문에 실무적 의의도 가지고 있다고 보았다. 본 연구에서는 심리적 계약 위반을 정서적 심리적 계약 위반과 인지적 심리적 계약 위반으로 구분하였다. 선행연구를 토대로 주효과 가설, 매개효과 가설을 설정하였으며 설문을 통해 모형을 검증하였다. 설문은 총 557부를 활용하였다. 본 연구의 연구결과를 요약하면 다음과 같다. 첫째, 인지적 심리적 계약 위반은 심리적 웰빙과 주관적 웰빙에 유의미한 부정적 영향력을 보이고 있었다. 반면 정서적 심리적 계약 위반의 영향력은 나타나지 않았다. 둘째, 정서적, 인지적 심리적 계약 위반은 조직구성원들의 심리적 웰빙과 주관적 웰빙을 미치는 영향에 있어서 매개역할을 하는 것으로 나타났다. 본 연구는 심리적 계약 위반이 조직구성원들의 심리적, 주관적 웰빙에 중요한 선행변수임을 규명하였다는 점에서 의미를 가질 수 있다. 또한 이들 사이의 관계에서 조직기반자긍심의 역할을 규명함으로써 심리적 계약 위반이 결과로 이어지는데 있어서 어떠한 메커니즘을 통해 설명된다는 것을 제시하였다는 점에서도 의의를 찾을 수 있다. The purpose of this study investigate perceived psychological contract breach affect to employees’ psychological well-being and subjective well-being. and more specially organization-based self-esteem(OBSE) mediates relationship between those relationships. based on the literature review psychological contract breach divided into emotional and cognitive factors. we build up main effect and mediating effect hypothesis. to test hypothesis, survey method are performed. total 557 questionnaires are used for analysis. the results are as follows. first, cognitive psychological contract breach significantly negative impact on psychological well-being and subjective well-being. but emotional psychological contract breach doesn’t. second, emotional and cognitive psychological contract breach significantly negative impact on OBSE. third, OBSE significantly positive impact on psychological well-being and subjective well-being. finally, OBSE fully mediate between emotional psychological contract breach and psychological well-being, subjective well-being. also partially mediate between cognitive psychological contract breach and psychological well-being, subjective well-being. the result of this study have important practical implication for management and organization on reflected employee and organization relationship change and employees quality of life.

전문대학생이 지각한 사회적 지지와 심리적 안녕감 간의 관계에서 기본심리욕구의 매개효과

손윤실(Son, YunSil),김우리(Kim, WooRi),김정섭(Kim, JungSub) 학습자중심교과교육학회 2018 학습자중심교과교육연구 Vol.18 No.7

본 연구의 목적은 전문대학생이 지각한 사회적 지지, 기본심리욕구, 심리적 안녕감과의 관계를 알아보고, 사회적 지지와 심리적 안녕감 간의 관계에서 기본심리욕구의 매개효과를 확인하는 것이다. 이를 위해 부산·경남에 소재한 전문대학교에 재학 중인 학생들을 대상으로 사회적 지지, 기본심리욕구, 심리적 안녕감 척도가 포함된 설문지로 설문을 실시하여, 수집된 자료 중 310부를 분석에 사용하였다. SPSS 21.0을 사용하여 첫째, 기술통계 및 상관분석을 실시하였으며, 둘째, 기본심리욕구의 매 개효과를 검증을 위해 위계적 회귀분석을 실시하고 매개효과의 유의성을 검증하기위해 Bootstrapping을 실시하였다. 연구결과는 첫째, 전문대학생이 지각한 사회적지지, 기본심리욕구, 심리적 안녕감은 모두 유의한 정적 상관이 있었다. 둘째, 전문대학생이 지각한 사회적 지지와 심리적 안녕감 간의 관계에 있어서 기본심리욕구의 부분 매개효과가 나타났다. 이러한 결과는 전문대학생의 심리적 안녕감을 향상시키기 위해서는 이들이 사회적 지지를 받는다고 지각하는 것이 중요하며, 동시에 기본심리욕구(자율성, 유능성, 관계성)를 만족시키는 것이 중요하다는 것을 시사한다. The purpose of this study is to survey the perceived relationship among the social support, basic psychological needs, and psychological well-being and test the mediated effects of basic psychological needs in between social support and psychological well-being. To this end, this study surveyed college students located in Busan and Gyeongnam regions with a questionnaire that scales social support, basic psychological needs, psychological well-being. Among the collected data, a total of 310 responses were analyzed. SPSS 21.0 was used for the descriptive statistics and correlation analysis; specifically hierarchical regression and Sobel test were utilized to examine the mediated effects of basic psychological needs. The results of the analysis are two-fold. First, there was a significant positive effect found on all of the social support, basic psychological needs, and psychological well-being perceived by the college students. Second, basic psychological needs showed partial mediated effects between social support and psychological well-being perceived by the college students. Based on these results, this study discusses implications for improving the psychological well-being of the college students. To improve the psychological well-being for the college students, it is crucial to help them perceive that they receive social support, and satisfy their basic psychological needs (i.e., autonomy, competence, and relationship) as well.

고객불량행동이 카지노 종사원의 자아존중감에 미치는 영향에 관한 연구: 심리적 안녕감의 매개효과 중심으로

최은미,장영호 한국관광산업학회 2018 Tourism Research Vol.43 No.4

카지노산업의 핵심은 카지노 서비스 종사원 딜러이며 항상 고객과 접점에서 서비스를 하다 보니 고객불량행동에 노출되어 있다. 본 연구목적은 서비스 고객과의 상호작용 통하여 근무하고 있는 카지노 서비스 종사원을 대상으로 그들이 지각하는 고객불량행동이 심리적 안녕감 및 자아존중감에 미치는 영향을 살펴보고자 하며 분석 결과 다음과 같은 연구결과가 얻을 수 있었다.. 첫째, 고객불량행동이 서비스 종사원의 자아존중감에 미치는 영향을 살펴본 연구결과, 고객불량행동은 자아존중감에 부(-)의 방향으로 영향을 미치는 것으로 나타났다. 즉 고객불량행동을 높게 인식하게 될수록 서비스 종사원들의 자아존중감은 떨어지는 결과가 도출되었다. 둘째, 고객불량행동이 서비스 종사원의 심리적 안녕감에 미치는 영향을 검증한 결과 고객불량행동은 심리적 안녕감에 부(-)의 영향을 미치는 것으로 나타났다. 고객불량행동이 높게 인식할수록 서비스 종사원들의 심리적 안녕감은 감소되는 결과가 도출되었다. 셋째, 심리적 안녕감이 서비스 종사원의 자아존중감에 미치는 영향을 검증한 결과 6개(자기수용, 삶의 목적, 긍정적 대인관계, 자율성, 환경통제력, 개인적 성장)의 하위요인 중에서 낮은 설명력을 가진 환경통제력과 개인적 성장을 제외한 4개(자기수용, 삶의 목적, 긍정적 대인관계, 자율성)요인이 자아존중감에 정(+)의 영향을 미치는 것으로 확인되었다. 서비스 종사원의 심리적 안녕감이 높게 인식할수록 자아존중감이 높아지는 결과가 도출되었다. 넷째, 고객불량행동과 자아존중감과의 관계에서 심리적 안녕감의 매개역할과 관련해서는 고객불량행동과 자아존종감과의 관계에서 간접효과가 있는 것으로 나타났다. 이는 심리적 안녕감이 고객불량행동과 자아존중감의 관계에서 부분매개를 한다고 해석할 수 있다. 즉 고객불량행동을 느낀 서비스 종사원이 심리적 안녕감을 거치면 자아존중감이 높아지는 효과를 가진다고 해석할 수 있었다. 따라서 카지노 서비스 종사원이 지각하는 고객불량행동으로 인하여 심리적 안녕감과 자아존중감에 미치는 영향에 관하여 살펴봄으로써, 개인의 삶의 질에 영향을 준다고 생각되어지는 심리적 측면들의 합을 통하여 자아존중감 높이기 위한 효율적 인적자원관리시스템에 기여함이며, 연구결과를 토대로 고객불량행동에 대한 서비스 종사원의 인적자원관리 시스템의 향후 활용방안을 제시하고자 하였다. 연구 결과를 바탕으로 카지노에서는 서비스 종사원이 고객불량행동으로 인하여 개인의 심리적 안녕감과 자아존중감이 떨어지지 않도록 사전에 영업장 근무환경을 조성함과 동시에 서비스 종사원이 고객불량행동을 지각하더라도 심리적 안녕감 및 자아존중감에 영향이 이어지지 않도록 능력을 키워줄 수 있는 방안을 강구해 나아가야 할 것이다. The center of the casino business is the casino dealer it as human resources is increasingly the dealer is always exposed to the customer badness behaviors. This study explores how customer badness behaviors affect psychological well-being and self-esteem of current casino employees based on interaction with customers. As a result of analysis, following research results could be drawn. First, in the result of research on the effect of customer badness behaviors on self-esteem of service employees, customer badness behaviors showed negative effect on self-esteem. In other words, the higher customer badness behaviors are recognized, the lower service employees’ self-esteem appeared in the result. Second, the result of investigation on effect of customer badness behaviors on service employees’ psychological well-being showed that customer badness behaviors had negative effect on psychological well-being. Third, in the result of examination on the effect of psychological well-being on service employees’ self-esteem revealed that among 6 subfactors-self-acceptance, life purpose, positive personal relations, autonomy, environmental mastery, and personal growth-, 4 factors except environmental mastery and personal growth (self-acceptance, life purpose, positive personal relations, and autonomy) were found to have positive effect on self-esteem. It resulted that the higher psychological well-being of service employees, the higher self-esteem gets. Fourth, in terms of the mediating role of psychological well-being between customer badness behaviors and self-esteem, it revealed indirect effect in the relationship between customer badness behavior and self-esteem. It can be interpreted that psychological well-being has a partial mediating role in the relationship between customer badness behaviors and self-esteem. In other words, it could be interpreted that when service employees go through psychological well-being after recognizing customer badness behavior, they experience the effect of enhanced self-esteem effect. It carried out examination about the effect on psychological well-being and self-esteem caused by customer badness behaviors are recognized by casino service employees to find whether sum of psychological aspects that are considered to affect personal life quality contributes to effective human resources management system to enhance self-esteem, and, based on the research result, suggested how to use the human resources management system for service employee regarding such customer badness behaviors in the future. On the ground of such results, casinos should establish proper working environment to prevent decline of personal psychological well-being and self-esteem of service employees due to customer badness behaviors, and at the same time seek for methods to develop employees’ ability to prevent effect on psychological well-being and self-esteem even when the service employees recognize customer badness behaviors.

대학생에서 심리적 안녕에 미치는 생활스트레스와 리질리언스의 영향

이정식 ( Jung-sik Lee ),최선 ( Sun Choi ) 한국정신병리진단분류학회 2012 精神病理學 Vol.21 No.1

본 연구는 일상생활 스트레스와 리질리언스 그리고 주관적 심리적 안녕감사이의 관계를 알아보고 리질리언스와 스트레스가 심리적 안녕감에 어떻게 영향을 미치는지를 알아보고자 2011년 1월부터 2011년 12월까지 대학생 263명을 대상으로 수행되었다. 그 결과, 심리적 안녕감이 높은 군의 경우, 심리적 안녕감이 낮은 군에 비해 자아탄력성 척도의 점수가 높았고 스트레스 원인 척도의 합은 낮았다. 상관관계에서는 심리적 안녕감이 높은 군에서 낮은 군보다 레지리언스의 관련성이 상대적으로 작은 것으로 나타났다. 그리고 심리적 안녕감이 높은 군에서 낮은 군 보다 스트레스에는 관련성이 상대적으로 적은 것으로 나타났다. 심리적 안녕감을 종속변인으로 하여 단계적 회귀분석을 시행한 결과 낙관적 태도가 가장 의미 있는 변인이었다. 종합해 보면 심리적 안녕감이 높은 군에서는 스트레스에 영향을 덜 받지만 또한 리질리언스에도 영향을 상대적으로 적게 받고 있는 것을 알 수 있다. 이러한 결과는 리질리언스 이외에도 또 다른 요인들이 심리적 안녕감에 영향을 주는 요인들이 있을 것으로 생각할 수 있겠다. 그리고 낙관적인 태도가 심리적 안녕감에서 가장 중요한 요인이므로 심리적 안녕감을 증진시키기 위해서 낙관적 태도를 갖도록 하는 것이 필요하겠다. Objectives:Stressful events threatened individual’s quality of life and ego-resilience allows individual’s growth in the face of adversity. Psychological well-being is influenced by not only stress but also ego-resilience. The purpose of this study is to investigate the relationships among life stress, ego-resilience, and psychological well-being, and examine the moderating effect of stress and ego-resilience on the psychological well-being. Method:The subject of the study was 263 undergraduate students who live in Seoul, Gyeonggi Province, Gangwon Province, Choongchung Province and Daejeon. The data of the study was collected by measuring ego-resilience scale, stress scale, and psychological well-being scale. We divided the students into two groups according to psychological well-being(high, low group ; N=132, 131). The data of the study was analyzed by using Independent t-test, Pearson correlation test, and stepwise regression analysis. Results:There were significant differences between high and low psychological well-being. High group had higher score of resilience(t=10.96, p<.01) and low score of sum of stress(t=-5.56, p<.01). Correlation coefficient between ego-resilience and psychological well-being in high group was not as strong as in low group. Negative correlation between stress and psychological well-being in high group was not as strong as in low group, too. In stepwise regression analysis, Optimistic attitude was the most important variable for psychological well-being and accountability was 54%. Conclusions:Psychological well-being in high group was less influenced by stress and ego-resilience than in low group. This results suggested we have to consider additional variables for psychological well-being. Having an optimistic attitude could booster psychological well-being.