행정서비스품질의 모델 중심적 분석에 관한 연구

양연조,윤성욱 東亞大學校 經營問題硏究所 2003 經營論叢 Vol.24 No.-

본 연구는 점차 그 중요성이 증대되고 있는 행정분야에서의 고객만족을 위한 우수한 행정서비스 품질을 제공하기 위해 서비스품질의 측정방법인 SERVQUAL 모형과 SERVPERF 모형간의 적합성 여부를 3가지 비교방법에 의해 분석하고 행정서비스품질의 5가지 구성차원간의 중요도가 전반적 서비스품질과 고객만족에 어떤 차이가 있는지, 그리고 전반적 서비스품질과 고객만족과의 선행관계를 실증 분석하였다. 실증분석 결과 차원별 서비스품질이 전반적 서비스품질에 미치는 영향에 있어서는 SERVQUAL는 영향이 미치지 않았고, SERVPERF은 3요인이 영향을 미치고, 고객만족의 차원별 영향은 SERVQUAL은 1요인만이 영향을 미치고 SERVPERF는 2요인이 영향을 미치는 것으로 나타나 두 모형간의 차원별 중요도는 차이가 있는 것으로 나타났다. 또한 두 요인간의 선행변수는 전반적 서비스품질이 고객만족에 영향을 미치는 것으로 나타났고 행정서비스품질의 측정방법의 적합성은 SERVPERF 모형이 더 적합하였음을 밝혀 보았다. 이상의 본 연구는 행정서비스품질의 5가지 요인 중 전반적서비스품질에는 공감성이 고객만족에는 확신성이 가장 영향력이 높은 변수임을 밝혀내어 행정 분야에 대한 연구를 부여하였으며, 지금까지 논쟁이 되고 있는 SERVQUAL과 SERVPERF 모형의 우월성을 행정 분야에 접목시켜 성과 측정이 더 적합하였음을 시사하고 있다.

남북한 산업 규격의 비교 연구

이상조,김욱배 연세대학교 통일연구원 2003 통일연구 Vol.7 No.2

The technological and industrial traits of North Korean today are very different with those of South Korea as politics, economy, culture of both Koreas are, which have been developed in respective ways during the last fifty years. Facing with today's many real activities for the interchange and the cooperation like the construction of railroads and industrial complexes, lack of the general understanding of dissimilarities in characteristics of both countries are making it difficult to accomplish joint objects. However, any examination about those problems has never been tried because of the lack of practical materials and data about the technology and the industry in the North. This paper addresses the analysis procedure and method of the difference of the national industrial standard between South and North Korea in order to understand the difference. We already investigated the hierarchical classifications, organization, regulative items before and the systematic analysis procedure including the comparative study of the national standard based on the characteristics of each standard and the guide table which can be used in the comparison of the standards are accomplished in this paper. Based on the suggested comparison procedure, we reported the difference of the standard in the area of mechanical industry as a result of the comparison of the standards of South and North Korea over 360.

경북 지역의 지하수 수질에 관한 연구 4 : 암반 종류에 따른 지하수 수질 특성 The Characterisrics of Groundwater by Rock Types

한성욱,이동섭,김복조 경운대학교 산업기술연구소 2002 産業技術硏究論文誌 Vol.5 No.1(B)

We investigated the contamination of groundwater in Gyeongbuk region about 180 points by rock types. From the view point of rock types, the obtained results were as follows; The mean depth of rock types were decreased as follows sedimentary > gneiss > granite > granodiorite. In case of pH, the difference of value was small. While, the concentration of COD showed that it's concentration was increased as the mean depth was increased. In the region of granite, sedimentary and gneiss, the value of nitrate nitrogen was 3.5mg/l, 3.3mg/l and 1.7mg/l, respectively. In case of chloride ion, the concentration was highest for granite as 30.5mg/l and was medium for sedimentary and gneiss as 29.8mg/l and 26.9mg/l, respectively. while granodiorite was lowest as 8.97mg/l. The EC values were as follows; In the region of granite, sedimentary, gneiss and granodiorite, the value of EC was 444mg/l, 430mg/l, 390mg/l and 242mg/l, respectively.

경북 지역의 지하수 수질에 관한 연구 2 : 깊이에 따른 지하수의 상태에 관한 연구 Study on he State of Ground Water by the Depth

한성욱,김복조,이길준 경운대학교 산업기술연구소 2000 産業技術硏究論文誌 Vol.3 No.1(B)

We investigated the contamination of ground water in Kyungbuk region about 87 points by the depth. The obtained results were as follows; 1. It was showed that nitrate nitrogen is highest and Cl^- is lowest for life used. 2. It was showed that nitrate nitrogen concentration is high in adjacent region of nightsoil treatment plant, COD is high in specific waste landfill and electric conductivity is high in golf field. 3. It showed that the relationship between depth and pH and nitrate nitrogen is good. pH is increased and nitrate nitrogen is decreased according to the depth.

Ellipticine과 그 이성질체들에 대한 분자궤도함수론적 연구

한성욱,이길준,김복조 경운대학교 산업기술연구소 2002 産業技術硏究論文誌 Vol.5 No.1(B)

Molecular orbital studies were carried out for the ellipticine and its isomers, known as having antitumor activity and cytotocity, by semiemperical PM3. Electrostatic potential studies have shown that the most reactive site of proton attacks was the nitrogen atom in carbazol ring. The net charge of the nitrogen was linearly correlated with the basicity of the isomers. We have predict the antitumor activity of the isomer by the basis of the dipole moment [suggested by Barone et.al. J. Mole. Stru.(Theochem) (1992), 253, 319]. And we have suggested that frontier orbital theory is valuable to explain for the formation of covalent adducts. These results may suggest clues that the method how to interpretate the mechanism of action for ellipticine and how to design new drugs.

온도 변화에 따른 DW-100 용접재의 기계적특성에 관한 연구

박원조,정재욱,변상열,허선철,유재환 경상대학교 해양산업연구소 2002 해양산업연구소보 Vol.15 No.-

In recent years, the studies of mechanical property of weld materials were one of the most important basic test of our welding indursty. The used specimen in this study is weld metal of DW-100 flux cored wire which is using for flux cored are welding and one type of flux cored wires were used in this test. This paper is based on the quality of the mechanical property of welding material under the different temperture, test temperature of each weld metal is from RT to 900℃ and temperature gap is 100℃ for each weld metal. It is particularly important to assess tensile properties and each specimen was examined using by the following methods; Reduction of area rate, Tensile strength test, and observation of SEM. All tensile tests were performed in accordance with the ASTM standard test method, tension testing of metallic materials (ASTM I-8). This study proves that the mechanical properties of until 400℃ were good as the increasing temperature compare with mechanical properties of RT. As the results of this study, the tensile strength of 300℃ was higher than other weld metals. Also the reduction of area rate was the lowest at 300℃ according to the previous test results. Consequently, this weld metal is a good substitute for the existing welding materials until 400℃ which is used in the development of welding industries today.

경북 지역의 지하수 수질에 관한 연구 3 : 용도별 지하수 수질의 특성 The Characterisrics of Groundwater by Used Types

한성욱,양득석,김복조 경운대학교 산업기술연구소 2002 産業技術硏究論文誌 Vol.5 No.1(B)

We investigated the contamination of groundwater in Gyeongbuk region about 180 points by used types and by rock types. From the view point of used types, the obtained results were as follows; The concentration of nitrate nitrogen was highest for agriculture used as 5.3mg/l and was medium for life used as 4.2mg/l while faculty used was lowest as 1.8mg/l. In case of chloride ion, the concentration was highest for agriculture use as 39.9mg/l and was medium for faculty used as 34.8mg/l, while life used was lowest as 23.5mg/l. In case of 359mg/l. In case of the concentration of pH and COD, it showed that the relationship with used types was not so good.

Dioxin류의 반응에 대한 분자궤도함수론적 연구 : dibenzo-p-dioxin, 2,7-dichlorodibenzo-p-dioxin, dibenzofuran, 2,8-dichlorodibenzofuran 중심으로

한성욱,이길준,김복조 경운대학교 산업기술연구소 2001 産業技術硏究論文誌 Vol.3 No.2(B)

Molecular orbital studies for dibenzo-p-dioxin, 2,7-dichlorodibenzo-p-dioxin, dibenzofuran and 2,8-dichlorodibenzofuran were carried out by semiempirical PM3 method. Reaction sites for nucleophilic, electrophilic and radical reaction of dioxins were predicted and discussed by MO studies. The values of approximated superdelocalizability were 0.7802, 0.2686, 0.3104, 0.1982 for the above dioxins, respectively. And reported rate constant for the reaction of dioxins with OH radical (Eitzer et. al.. Environ, Sci. Technol. 1989, 23, 1389) was well correlated with approximated superdelocalizability.

마이크로파 용융삽입법을 이용한 생분해성 나노복합체의 제조

하원조,신준식,송승욱,김준호,손세모,박성수 한국환경과학회 2004 한국환경과학회지 Vol.13 No.4

The purpose of this study was to investigate the possibility of application of microwave energy for the fabrication of polymer/clay nanocomposite. APES/Clay nanocomposites were prepared at 130℃ for 30min with various content of clay by melt-intercalation method under classical and microwave heating source. APES/Clay samples were characterized by the means of X-ray diffractometry(XRD), thermal gravimetric analysis(TGA), and rheometric dynamic analysis(RDA). It was found that intercalated or exfoliated state was obtained in the samples according to the condition of organic modification, clay content, and heating source.

가상 환경에서의 부하 적응적 관심영역 관리

김상욱,김창섭,김성조 중앙대학교 정보통신연구소 1999 정보통신연구소논문집 Vol.1 No.1

인터넷 기술의 확장과 하드웨어 기술의 발전으로 인해 많은 발전을 이룩한 대규모 가상환경의 핵심은 사용자의 PC의 성능에 영향을 받는 확장성에 있다 할 수 있다. 이 논문에서는 관심영역 관리자를 멀티캐스트 그룹에서 필터링 멀티캐스트와 PC 클라이언트 시스템 사이에 존재시키면서 다중 필터링의 기능을 구현한다. 또한 필터링 후에 관심영역 관리자가 전체의 관심영역을 충족시키는 사용자의 관심 패턴에 따라 관심영역으로부터의 데이터의 양을 조절한다. 관심영역은 세 개의 영역으로 나누어져서 클라이언트의 네트웤의 대역폭에 최적화 된 데이터를 받는다. The spread of the Internet and the advances in hardware technologies enabled PC-based large-scaled Virtual Environment. A key in a large-scaled Virtual Environment is scalability which inherently depends on the capability of an end-user's PC. In this thesis, the AOIM (Area-of-Interest Manager) is located between the multicast network and the PC client system to optimize the flow of interested information utilizing multi-tiered filtering effect together with multicast group. After filtering process, the AOIM manages data flow from the AOI according to the client's pattern of interest. The pattern is a description of participant's interest covering the whole AOI. The AOI is divided into three different sub-area providing multi-level of consistency.