코칭이 자기효능감, 성과 및 가족관계에 미치는 영향과 이에 대한 감성지능의 조절효과

다국어 초록 (Multilingual Abstract)

Rapid change in the social environment causes the change of a managing style in organizations and corporations. Particularly, these days, the competitiveness of a company relies on its human resources. In other words, men are the most pivotal sources of competition in running a corporation. This phenomenon makes a leader situated in a more important position than ever. In fact, many corporations make great efforts in bolstering leadership and invite "coaching" as a strategy in order to increase their productivity.
The main purpose of this study was to prove effects of coaching specifically and empirically. Proving these coaching effects is important to current coaches and CEO in organizations and corporations who are interested in being introduced coaching as a managing strategy. This experimental study was conducted for two months. Eighty five public officials were served as participants for the effects of coaching. Data were analyzed based on the dependent variables that were expected to be influenced by coaching.
The results of this study indicated that coaching had positive effects on self-efficacy, job performance, job satisfaction, organizational commitment, and family relations. Of all of these domains, coaching had the most positive effect on family relations while contributing to a balance between work and family. Coaching was also closely related to advancing organizational effectiveness. It was verified that coaching could moderate participant's emotional intelligence to positively influence self-efficacy, job performance, and organizational commitment. Therefore, coaching was proved to be an innovative technique of management for productivity.
To conclude, organizations and corporations are advised to support leaders to be familiarized with effective coaching skills and develop useful programs accessible to every member of organizations and corporations. This approach will facilitate organizations and corporations to establish organizational culture for coaching. This is the way to upgrade organizational and corporational competitiveness, as well as individual competitiveness.

목차 (Table of Contents)

• 제 1 장 서론 1
• 제 1 절 연구의 배경과 목적 1
• 제 2 절 연구의 범위 및 방법 4
• 제 3 절 논문의 구성 5
• 제 2 장 연구의 이론적 배경 7
• 제 1 절 주요 변수의 개념 7
• 1. 독립변수 : 코칭 7
• 2. 종속변수 : 자기효능감, 성과 및 가족관계 41
• 3. 조절변수 : 감성지능 70
• 제 2 절 코칭이 자기효능감에 미치는 영향 73
• 제 3 절 코칭이 성과에 미치는 영향 77
• 1. 코칭이 직무성과에 미치는 영향 77
• 2. 코칭이 직무만족과 조직몰입에 미치는 영향 80
• 제 4 절 코칭이 가족관계에 미치는 영향 82
• 제 5 절 감성지능의 조절효과 85
• 제 3 장 연구모형 및 가설 90
• 제 1 절 연구모형 90
• 제 2 절 연구가설 92
• 1. 코칭과 자기효능감 92
• 2. 코칭과 성과 : 직무성과, 직무만족, 조직몰입 93
• 3. 코칭과 가족관계 96
• 4. 감성지능의 조절효과 98
• 제 4 장 자료수집 및 분석 100
• 제 1 절 실험연구대상 및 절차 100
• 1. 실험연구대상의 선정 100
• 2. 실험연구절차 102
• 제 2 절 변수의 조작적 정의와 측정 104
• 1. 코칭 104
• 2. 자기효능감 104
• 3. 성과 : 직무성과, 직무만족, 조직몰입 105
• 4. 가족관계 106
• 5. 감성지능 109
• 제 3 절 자료수집과 분석방법 112
• 1. 자료의 수집 112
• 2. 설문지의 구성 113
• 3. 분석방법 114
• 제 4 절 자료의 특성, 타당성 및 신뢰성 검증 114
• 1. 자료의 특성 114
• 2. 측정도구의 타당성 및 신뢰성 검증 116
• 제 5 장 가설검증 및 검증결과의 해석 127
• 제 1 절 가설검증 127
• 1. 코칭이 자기효능감에 미치는 영향 127
• 2. 코칭이 성과에 미치는 영향 131
• 3. 코칭이 가족관계에 미치는 영향 140
• 4. 감성지능의 조절효과 147
• 제 2 절 가설검증결과의 해석 및 토론 154
• 1. 가설검증결과의 요약 154
• 2. 가설검증결과의 해석 및 토론 156
• 제 6 장 결론 161
• 제 1 절 연구결과의 시사점 161
• 1. 이론적 측면의 시사점 161
• 2. 관리적 측면의 시사점 163
• 제 2 절 연구의 한계 및 향후 연구과제 166
• 제 3 절 결론 167
• 참고문헌 169
• 영문초록 194
• 설 문 지 196

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