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심영보(Shim Young Bo),신택현(Shin Tack Hyun) 한국철도학회 2009 한국철도학회 학술발표대회논문집 Vol.2009 No.11월
The purpose of this article is, on the one hand, to find out and analyze the diverse factors that are incurring stress to the railway controllers, and the other hand, to depict the relationship among personality(locus of control), stressors, and job satisfaction. To attain this purpose, the authors made the questionnaires based on in-depth interview, and analyzed statistically the factors of stressors in terms of job categories. And the effective ways of selection and management of controllers were suggested.