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      • KCI등재

        외식기업 종사원의 근무환경 및 감정노동이이직의도에 미치는 영향

        이상정,최성기 한국호텔관광학회 2018 호텔관광연구 Vol.20 No.1

        This study , the overall trend of food service companies, the definition of the working environment of the restaurant staff, explanation of the theoretical background, investigation on the relationship between leaving through the theoretical foundation of emotional labor, to predict work environment and emotional labor It is necessary for effective personnel managers and administrators of effective food resources management of food service enterprises through effective conclusion about what kind of influence relationship is given to variable to set as variable for efficient workforce management There is a purpose to provide materials. As a result of these analyzes, it was analyzed that all external and internal factors of emotional labor showed a significant influence relationship in the influence of work environment and emotional labor. Interpretation of these analysis results shows that the work environment has been analyzed as having much influence on emotional labor. Especially food service companies and surrounding human resources are positioned as the most influential factors and are derived as a result of various previous research and this research is also applied to external and internal emotional labor, human environment Has an influence on the result. As these results show, we often derived the result that the job separation often needs to recruit personnel selected from the first recruitment stage due to the characteristics of the restaurant. Analysis results show that the physical environment is also an important variable for emotional labor, and these results also indicate that it is an important influential factor for the management of eating out company. By adopting the compensation system which is the ultimate factor of the working environment, it was analyzed as a result that influences both the external behavior and internal behavior of hypothesis emotional labor on the working environment. The relationship between the influence of the hypothesis working environment and the turnover of the two workers was analyzed as having an influential relationship and the results that all the influences of the hypothesis emotional labor on the turnover were also analyzed.

      • 고급 마이크로프로그래밍 언어를 사용한 마이크로코드 자동 생성시스템의 설계

        이상정 순천향대학교 1989 논문집 Vol.12 No.4

        This paper proposes a retargetable microcode generation system which automatically generates the microcode of vairous target machines from MDIL(Machine Dependent Intermediate Language) of HLML-C(High Level Microprogramming Language C). For each target machine, translation-information process is made up of function list so as to describe such a machine efficiently. From this information target machine's microcode is generated by extending MDIL. This proposed system is implemented with C language and YACC on VAX-11/750(UNIX 4.3 BSD). The validity of the proposed system is verified by simulating the generated microcode on the target machine.

      • VLIW 아키텍처를 위한 효율적인 메모리 액새스 성능평가 기법

        이상정 순천향대학교 1992 논문집 Vol.15 No.3

        This paper proposes an effective memory access evaluation scheme for VLIW architectures, the instructions of instruction level parallel systems such as VLIW cannot execute in parallel due to memory access conflict even though there are no data dependent relations between them. So, the performance of systems is heavily dependent upon the ability of concurrent access of memory system. To reduce the number of memory access conflict, vector data items are effectively allocation in VLIW architectures which have the structure of memory interleaving. To this efficient allocation the precise memory access evaluation according to the number of banks, skew value and stride is essential. For effective memory access evaluation, this paper proposes a memory access evaluation method by calculating a parallel distributed constant (PDC) which is determined by the number of banks, skew value and stride.

      • KCI등재

        침지식 MBR을 이용한 유입수의 COD fraction에 따른 막오염 특성 연구

        이상정,주재영,배윤선,정인호,이해군,정창화,박철휘 대한상하수도학회 2011 상하수도학회지 Vol.25 No.5

        Submerged membrane bio-reactor (SMBR) has several advantages such as high MLSS, long SRT, and low F/M ratio at wastewater treatment. So, this has widely applied over the world and many studies have been conducted. However, membrane fouling remains an inevitable problem. This study was investigated using bench-scale SMBR with three poeration modes. Raw waters were prepared by addition of starch, acetic and fibric acid to recovery water of zeolite. The efficiency of nitrification and COD were very stable as about 95% and 80%, respectively. And critical flux was 128.8L/m2/hr. The result of biodegradability test was following values at the each mode : Ss+Xs/C_T=81.7%, 35.1% and 45.3%, X_I+S_I/C_T=18.3%, 64.9% and 54.7%. When particulate matters such as XI and XS in influent are increased, membrane fouling will take place more and more. A relative ratio of filtration resistance to the fouling occurred by the cake layer was increased when increased the portion of XI and polysaccharide. It was thought that the formation of cake layer was promoted due to bond between XI and vicid material s generated from the polysaccharide.

      • KCI등재
      • KCI등재후보

        호텔 회원제 고객의 공정성 지각이 자발적 고객행동에 미치는 영향

        이상정 한국호텔리조트학회 2012 호텔리조트연구 Vol.11 No.3

        This research looks into the effects of hotel membership system on customers’ voluntary behaviors and there was a research in deluxe class hotels to comprehend the importance of service and the role and chThe survey was completed by customers who were actually staying at the hotels. The purpose of this research was to recognize the reality of food and beverage department system and to look into how the customers’ satisfaction for food and beverage department affects the choices of hotels in the future. From the results of this research, the purpose was to expand the number of permanent customers and to increase the demand curve. However, since this research was based only upon seven hotels, generalization from this research can cause problems in accuracy. Therefore, in the future, the research should be based on more hotels in expanded area in Korea.aracteristics of hotels.

      • KCI등재
      • KCI등재후보

        호텔 컨벤션 메뉴와 주방관리에 관한 실증적 연구

        이상정,조춘봉 한국외식경영학회 2003 외식경영연구 Vol.6 No.2

        Among various kinds of food & beverage business in hotel industry, the catering & convention department takes a major role. The kitchen department, having many different functions, organizes the catering and convention business as the overall convention operation as well as experienced skills. At the same time, the catering and convention kitchen handles more area requiring enough understanding and knowledge in depth on goods, tools, and equipments than any other outlet kitchens. Due to the circumstances above, the effectiveness of kitchen management totally depends on how the hotel manages the human resources, tools, equipments, and raw materials efficiently in order to produce the maximum productivity with minimum labor cost and other managerial cost. As the conclusion of the research, the hotel should 1) reduce the level of direct purchasing of food material, 2) make the kitchen work as simple as possible by utilizing outsourcing companies, 3) purchase prepared food materials, 4) develop leadership skills with full competency in Korean, Japanese, Western, and Chinese cooking as well as with the effective leadership in employee management.

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