코로나바이러스감염증-19 역학조사에 대한 비례 원칙의 고찰

박미정(Mijeong PARK) 이화여자대학교 생명의료법연구소 2021 Asia Pacific Journal of Health Law & Ethics Vol.14 No.2

한국의 코로나바이러스감염증-19 역학조사는 직접 면담을 하는 심층역학조사와 수집된 정보를 활용하는 밀접 접촉자 추적조사로 구분된다. 역학조사의 정확성과 감염경로를 추적하기 위하여 개인정보나 이동통신사 기지국 위치정보 등을 활용하고 있다. 이러한 정보를 수집하고 활용하는 것이 정당화 되려면 감염병 예방법이라는 특별법에 근거하여야 한다. 법률에 근거한 기본권제한은 헌법 제37조 제2항에 명시된 국가 안전보장·질서유지 또는 공공복리를 위하여 필요한경우에 가능하다. 코로나바이러스감염증-19 역학조사 방법이 헌법이 선언한 비례 원칙에 합치하는지 분석하기 위하여 정보 공개를 위한 법률의 구체성, 정보제공 요청의 정당성, 긴급한 행정 조사로써 적법한 절차를 고찰하였다. 연구대상은 지방자치단체의 확진 환자 동선 정보 공개사례, 대구·경북지역 감염 발생 대응에서 신천지 교인 명단의 요청사례, 그리고 서울 이태원지역 집단감염 발생 대응에서 기지국 위치정보 활용사례다. 비례 원칙의 형식 요건 분석 결과, 감염병 예방법에 의하면 정보 공개 주체는 보건복지부장관으로 한정하고 있으며, 집단 발생 관련 ‘반복 대량 노출 장소’는 중앙방역대책본부에서 공개하므로 지자체에서 공개하지 않도록 하고 있다. 지자체의 정보 공개는 법적 근거를 우회하는 측면에서 프라이버시 침해의 소지가 있다고 보았다. 지자체가 감염병 발생 정보를 공개해야 한다면, 하위 법령에서 근거를 마련하는 것이 바람직하다. 목적 요건 분석 결과, 역학조사 목적에 필수적인 정보를 개인정보로 분리함으로써 변경되는 기본권을 지목하지 않는 한, 그 목적이 정당하다고 보았다. 방법 요건 분석 결과, 서울 이태원 지역의 기지국 위치추적자료는 제공 목적에 부합하게 역학조사를 위하여 사용되었다고 보았다. 다만 위치추적자료의 요청은 예외적인 행정 조사의 특성을 포괄하고 있어 감염병 예방법에서 정보제공과 정보 처리를 위한 적법한 절차를 규정하는 것이 필요하다. 역학조사는 공공의 이익을 목적으로 개인정보를 활용하되 프라이버시 보호를 위한 최소 침해적인 수단을 통해서 구현해야 하는 양면성이 있음을 고찰하고, 역학조사 방법과 관련된 법률조항의 개선방안을 제안하였다. The contact tracing of COVID-19 in Korea is divided into “in-depth epidemiological investigation” which targets the infected patient and “contact investigation”, which gathers data from close contacts. Personal information and automatically collected location information directly from the patient were used for contact tracing. To justify the data collected through contact tracing and use of personal information, epidemiological investigations should be based on a special law called the “Infectious Disease Prevention Act”. Article 37 (2) of the Constitution should also be considered, as it provides conditional restriction of basic rights to be allowed only when national security, public order or public welfare are at stake. But it should also be considered, that there are boundaries to be upheld, due to its personal privacy and rights violation. The purpose of this article is to analyze whether the COVID-19 contact tracing methods comply to the principle of proportionality declared by the Korean Constitution. The assessment was conducted considering three essential prerequisites for conforming to the Constitution, which are as follows, Format, Purpose, and Method. Legal format for information disclosure was assessed for Format prerequisites, Legitimacy of the request for information provision for Purposes prerequisites, and lastly, the least invasive means that balances the public good and private interests were analyzed for Method prerequisites. The target of this study are the cases of infected people’s travel logs information disclosure by local governments, and the Central Disease Control Headquarters’s request for the list of the whole congregation of the member of “ShinCheonJi” denomination during the outbreak, and the “Itaewon” cluster’s outbreak using GPS data collected by telecommunication stations. According to the analysis of the format requirements, the laws enforcing infectious disease prevention dictate that the subject of information disclosure should be limited to the head of the Ministry of Health and Welfare, and the Central Disease Control Headquarters. The Central Disease Control Headquarters discloses “repeated mass exposure locations” related to cluster outbreaks. Thus, the local governments are not empowered or allowed to disclose them. Administrative measures of local governments that prioritize the prevention and control of infectious diseases are subject to violation of personal privacy. According to the analysis of purpose requirements, the list of the whole congregation of Shincheonji was requested in order to adequately respond to the super-spreading event of the virus. Considering the fact that investigation was able to be initiated meets the objective prerequisites. According to the result of the method requirements analysis, the GPS data of the people associated with the Itaewon outbreak in Seoul was collected without the consent of the subjects. However, this particular case encompasses exceptional characteristics of administrative investigations, thus it is necessary to stipulate legitimate procedures for information provision and information processing within the infectious disease prevention Act. Contact tracing methods are comprised of two objectives, minimally invasive measures and prolific data utilization, which determines it to be intrinsically ambivalent. Thus, this study proposes an amendment to the provisions related to the Legislation of contact tracing in order to adjust the arbitrary and strained equilibrium that arises between Public health and Privacy when proceeding investigations.

금융기관 종사자들의 디지털 혁신에 대한 수용이 업무성과에 미치는 영향 연구

박미정(Mijeong Park),최승일(Seungil Choi) 한국산학기술학회 2021 한국산학기술학회논문지 Vol.22 No.2

최근 금융 산업은 핀테크 등 혁신적인 기술 발전으로 전통적인 금융서비스 패턴이 급격히 바뀌고 있으나, 금융기관 종사자들의 디지털 체감수준에 대한 연구는 부족하다. 이에 본 연구는 금융기관 종사자가 디지털 혁신기술에 대한 수용 의도에 영향을 미치는 요인이 무엇인지 분석하고 수용 의도와 업무성과 간의 관계를 살펴보고자 하였다. 통합기술수용이론(UTAUT)의 이론적 근거를 바탕으로 독립변수를 내적 기대, 외적 영향, 촉진 조건, 고용 위험으로 나누고, N은행에 근무하는 100명의 은행원을 대상으로 설문 자료를 수집하여 SPSS 와 AMOS 18을 이용해 분석하였다. 연구 결과 내적 기대와 외적 영향은 금융기관 종사자의 수용 의도에 정(+)의 영향을 미치며, 촉진 조건, 고용 위험은 영향을 미치지 않는다. 디지털 혁신기술에 대한 수용 의도와 업무성과 간에는 유의한 관계가 있는 것으로 나타나 수용 의도가 업무성과에 직 · 간접적 영향을 미친다는 것을 확인하였다. 본 연구결과는 디지털 혁신기술에 대한 금융기관 종사자의 수용 의도에 영향을 미치는 요인들을 검증함으로써, 종사자의 수용 의도를 높이고 업무성과 향상방안을 마련하는데 참고가 될 수 있을 것이다. Recently, the financial industry has seen a dramatic change due to the development of innovative technologies such as FinTech, but there is a lack of research on the digital level of financial institution workers. This study analyzes factors that affect the willingness of financial institution workers to accept digital innovation and to examine the relationship between acceptance intention and business performance. Based on the theoretical basis of UTAUT, independent variables were divided into internal expectations, external influences, facilitation conditions, and employment risks. Survey data of 100 bankers at N bank were analyzed using SPSS and AMOS 18. Studies have shown that internal expectations and external influences have positive effects on the acceptance intention of financial institution workers, and that facilitation conditions, employment risks do not. This study found a significant relationship between acceptance intention and business performance and confirming that acceptance intention has a direct and indirect impact on business performance. Study findings could be a reference to enhancing the willingness to accept digital innovation technologies and developing ways to improve business performance by validating factors that affect the willingness of financial institution workers to accept digital innovation.

간호대학생의 사회적 지지, 자기효능감 및 희망의 관계

박미정(Park, Mijeong),전원희(Jun, Won-Hee) 한국간호교육학회 2016 한국간호교육학회지 Vol.22 No.1

Purpose: This study was conducted in order to explore the factors affecting the hope in nursing students. Methods: A total of 166 nursing students participated in the study. Data was analyzed using SPSS WIN 18.0. Results: The mean scores for social support, self-efficacy, and hope were above-average level. There were significant mean differences in hope according to religion, academic achievement, and satisfaction with nursing majors. Hope correlated positively with social support and self-efficacy. The significant predictors of hope included social support and satisfaction with the nursing major. The regression model explained 12.7% of hope. Conclusion: To improve hope in nursing students, nursing educators should focus on promoting their social support and satisfaction with the nursing major.

대학생의 의사소통 기술이 대인관계 만족도 및 주관적 행복감에 미치는 영향

박미정(Mijeong Park),오두남(Doonam Oh) 한국콘텐츠학회 2017 한국콘텐츠학회논문지 Vol.17 No.11

본 연구는 대학생의 의사소통 기술이 대인관계 만족도와 주관적 행복감에 미치는 영향력을 확인하기 위한 서술적 조사연구이다. 2016년 6월 1일부터 10일까지 C와 S시에 소재한 2곳의 대학에 재학 중인 222명의 학생들을 대상으로 구조화된 질문지를 이용하여 자료를 수집하였으며, t-test, One-way ANOVA, Scheffé test, Pearsons correlation coefficient, Hierarchical multiple regression 등을 이용하여 자료를 분석하였다. 연구 결과는 다음과 같다. 첫째, 연구 대상자의 의사소통 기술은 점수가능범위 1~5점 중 2.13점으로 나타났으며, 학년, 지각된 가정경제 수준과 여가활동 여부에 따라 유의한 차이를 나타냈다. 둘째, 의사소통 기술은 대인관계 만족도 및 주관적 행복감과 유의한 양의 상관관계를 나타냈다. 셋째, 대인관계 만족도에 대한 성별, 학년, 학업성취도, 지각된 가정경제 수준 및 여가활동 여부의 설명력은 26.7%였으며, 의사소통 기술은 대인관계 만족도를 18.4% 추가적으로 설명하였다. 넷째, 주관적 행복감에 대한 성별, 학업 성취도, 지각된 가족경제 수준 및 여가활동 여부의 설명력은 33.0%였으며, 의사소통 기술은 주관적 행복감을 0.3% 추가적으로 설명하였다. 본 연구 결과를 통해 대학생들의 의사소통 기술의 중요성에 대한 이해를 높이고, 대학생들의 대인관계 만족도 및 행복감 증진을 위한 프로그램 개발 시 의사소통 관련 교육이 주요 중재 전략으로 활용될 수 있기를 기대한다. This study is a descriptive survey research to investigate the effect of communication skills of college students on interpersonal satisfaction and subjective happiness. Data were collected using structured questionnaires from 222 students attending two universities located in C and S cities between June 1 and June 10, 2016, and were analyzed using t-test, One-way ANOVA, Scheffé test, Pearsons correlation coefficient, and hierarchical multiple regression, etc. The results of the study are as follows. The communication skills of the subjects were found to be 2.13 out of 1~5 points, and it was found that there was a significant difference according to grade, perceived home economy level, and leisure activities. Second, communication skills showed a positive correlation with interpersonal satisfaction and subjective happiness. Third, in relation to interpersonal satisfaction, the explanatory power of sex, grade, academic achievement, perceived family economic level and leisure activity was 26.7%, and communication skills further explained 18.4% of interpersonal satisfaction. Fourth, in relation to subjective happiness, the explanatory power of subjective gender, academic achievement, perceived family economic level and leisure activity was 33.0%, and communication skills further explained only 0.3% of subjective happiness. The results of this study suggest that communication-related education can be used as a major intervention strategy in the development of programs to improve interpersonal satisfaction and happiness of college students.

소설 속 ‘그녀’의 번역 가능성 고찰

박미정(Park, Mijeong) 한국번역학회 2018 번역학연구 Vol.19 No.3

메타인지, 학습판단 및 학습전략 사용정도가 중학교 과학 학업성취에 미치는 영향

박미정(Mijeong Park),석보영(Boyoung Seok),이병직(ByeongJik Lee),강이철(Echeol Kang) 대한사고개발학회 2024 사고개발 Vol.20 No.1

이 연구의 목적은 메타인지와 학습판단, 학습전략의 사용정도가 실제점수를 예측하는 정도를 확인하는 것이다. 중학생 152명을 대상으로 기말고사 점수를 예상하게 하고 실제점수를 기준으로 4수준으로 분류했다. 수준별로 메타인지와 예상점수와 실제점수의 차이인 착각점수, 그리고 학습전략 사용정도 간의 차이를 각각 분석했다. 메타인지와 착각점수, 학습전략 사용정도가 실제점수를 예측하는 정도를 확인하기 위해 4가지 학습전략별로 중다회귀분석을 실시했다. 연구 결과, 메타인지와 착각점수는 성취수준별로 유의한 차이가 있었다. 실제점수는 메타인지와는 정적으로, 착각점수와는 부적으로 유의한 상관이 있었고, 착각점수와 메타인지는 유의한 부적 상관이 있었다. 학습전략의 사용정도에 있어 성취수준별 차이는 ‘연습시험’과 ‘자기설명’만 유의했다. 4가지 학습전략의 사용정도는 ‘연습시험’과 ‘자기설명’만 실제점수와 유의한 정적 상관이 있었고, ‘자기설명’만 착각점수와 유의한 상관이 있었으며, 메타인지와의 상관은 ‘반복읽기’만 유의하지 않았다. ‘강조/밑줄긋기’와 ‘반복읽기’의 사용정도는 예측변인으로서의 기능을 하지 못했다. 유용성 ‘상’ 전략인 ‘연습시험’은 학습하는 동안 학생들이 느끼는 ‘바람직한 어려움’ 경험으로 인해 우수한 학생이 사용하는 정도가 상대적으로 높기 때문에 그 사용정도에 따라 실제점수를 정적으로 유의하게 예측했다. 실제로 우수 학생과 열등 학생 간 사용정도에서 가장 큰 차이가 나는 전략은 ‘연습시험’으로 확인되었다. The purpose of this study is to determine the extent to which metacognition(MC), judgments of learning(the gap score between predicted and actual = illusion score, IS), and the degree of usage in learning strategies predict actual scores. A total of 152 middle school students were asked to predict their scores. The students were divided into quartiles based on their actual scores. The differences in MC, IS, and the use of learning strategies were analyzed for each level. In addition, to check the extent to which MC, IS, and the use of learning strategies predict actual scores, the correlation between each variable was examined, and multiple regression analyses were conducted for each of the four learning strategies. The results of the study showed that there were significant differences in MC and IS by achievement level. Among the learning strategies used, 'practice testing(PT)' and 'self-explanation (S-E)' were significantly different by achievement level. Actual scores were positively correlated with MC and negatively correlated with IS, and there was a significant negative correlation between IS and MC. The use of the four learning strategies showed a significant positive correlation with actual scores only for PT and S-E, and a significant correlation with IS only for S-E, while the correlation with MC was not significant only for 'rereading(RR)'. The use of 'highlighting/underlining' and RR did not function as predictive variables. However, PT significantly positively predicted actual scores because the degree of its use was relatively high among excellent students due to the experience of 'desirable difficulties' during learning.

인터랙티브 스토리텔링 표현 특성이 반영된 오프라인 리테일 매장에 관한 연구

박미정(Park, Mijeong),김이홍(Kim, Leehong) 한국실내디자인학회 2023 한국실내디자인학회 학술대회논문집 Vol.25 No.3

A study has revealed that consumer activity in offline retail stores, which had been facing difficulties after the COVID-19 pandemic, quickly recovered. The resurgence of these offline retail stores has highlighted the limitations of online shopping and breathed new life into the fading offline market. The purpose of this study was to analyze and identify the components of interactive storytelling that have contributed to the revitalization of brands in offline retail stores and to discuss the need for future changes in offline retail stores. The research methodology of this study analyzed six cases where interactive storytelling was applied in offline retail stores, overcoming the social phenomena of the COVID-19 era. The necessity of offline retail stores and research on interactive storytelling and retail trends were examined through a review of precedent cases and theoretical discussions based on website information. The conclusion of this study is to discuss the ongoing need for changes in offline stores and propose interactive storytelling as a factor to meet these demands. It examines why interactive storytelling is necessary, the impact it has on the revitalization of offline stores, and its effects on sales. Ultimately, this study indicates the need for ongoing research to understand the theoretical aspects and impact of interactive storytelling on the transformation of offline stores, emphasizing the need for continuous evolution for the survival of offline stores in response to changing consumer trends. It appears that continuous development is required for offline stores to align with evolving consumer trends, and there is an expectation for ongoing development and research in the field of digital storytelling, especially interactive storytelling, to support the survival and evolution of offline stores.

전자소송 등 업무환경 변화에 따른 법원공무원의 인력운영 방안

박미정 ( Park Mijeong ),김정환,서용성 사법정책연구원 2020 연구보고서 Vol.2020 No.16

Electronic litigation in Korea based on world-class IT technology began with patent litigation in 2010, and gradually expanded its scope to civil litigation in 2011, domestic and administrative litigation in 2013, insolvency procedure in 2014, and civil execution proceedings in 2015. As of now, it has been established stably and has advanced highly enough to occupy a worldwide unique position.  The spread of electronic litigation led to a decreasing the volume of works in the field of simple, repetitive tasks for court officials, and thereby the increased work efficiency became the basis for strengthening the competence of court officials, resulting in expanding the scope of works. Along with these achievements, the court is now making new history by taking steps to conduct a demonstration of full electronization of payment order cases and civil litigation. However, behind this lies the participation and hard work of court officials who have been faithfully carrying out the process of advancement and new work in the midst of confusions in the path toward the successful establishment of electronic litigation, the subsequent advancement thereof and the pilot full-scale electronization.  Modern society is constantly changing and developing, and in line with the growing demands and levels of public service, the field of work of court officials is also being transformed into customized judicial work like “Government 3.0.” To this end, many court officials are participating in the process of its development.  In spite of the spread of electronic litigation, the number of court officials has not decreased, but rather has been increasing slightly. This is because we share the context of keeping pace with many other factors according to changes in society, and this is to emerge as a new outcome of improving the quality of judicial services by strengthening the competence of court officials.  The analysis of changes in the workforce of court officials after the introduction of electronic litigation in Germany, Singapore, and the United States, reveals that a reduction in work due to electronic litigation does not necessarily interconnect into the reduction of manpower. However, as the enforcement of electronic litigation contributes to redesigning court affairs and improvement of its efficiency, the perspective that emphasis should be placed on enhancing professionalism in work and improving the quality of court services has given great implications for us as well.  Under the current situation, the personnel operation of court officials must be in line with the process of changing the work organization demanded by the information-oriented society through feasible and efficient manpower rearrangement, and consequently it is necessary to reinforce professionalism and seek job-oriented manpower allocation, as well as move in a flexible direction that would take the work-life balance into consideration. Although new measures and attempts to increase work efficiency will be important, however above all, its success or failure shall depend on solidifying a foundation of empathy based on trust and fairness by putting the perspective of court officials as a starting point for the efficiency of manpower operation.  It is hoped that this study will help to prepare efficient personnel operation plans for court officials under the electronic litigation system, and in this way, court officials will actively play their roles as the subject of court affairs and as the central axis of the court.

소송구조제도의 개선방안에 관한 연구

박미정 ( Park Mijeong ),이학구,서용성,김성화 사법정책연구원 2022 연구보고서 Vol.2022 No.19

In civil proceedings, it is a basic principle that litigation costs are borne by the litigants. However, the courts are operating the Litigation Aid System to guarantee the constitutional right to trial even for those who lack the financial capacity to pay litigation costs. In the former Civil Procedure Code, litigation aid was regarded as a remedy for the poor based on the grace of the state; however, in the current law, it is regarded as a system to realize the philosophy of the welfare state in the 20th century. Korea’s Litigation Aid System which has been in force for more than 60 years with the enactment of the Civil Procedure Code, has been further developed through the revision, and is well-established as an effective system with relaxed requirements and expanded scope. However, the reality is that the Litigation Aid System is still not active due to various restrictions. This research report investigates the problems of the Litigation Aid System in respect to the legal basis, budget, requirements and effects, and operation method, and suggests what our system should aim for in the future, based on the implications obtained from comparative reviews of the litigation aid systems of other countries. To begin with, in terms of the legal basis, although the Litigation Aid System is one of the important systems related to the guarantee of “right to trial” which is a basic right under the Constitution, some matters are stipulated by the established rules that are only internally binding instead of the laws or rules that are externally binding. This research report examines that point and emphasizes the need to elevate the regulations on such matters to Supreme Court Regulations. Next, the budget for litigation aid is allocated by the Judicial Service Promotion Fund, which is raised by the court's deposit contribution fund, and its operation is very unstable. This report considers this issue and suggests how to allocate and secure the budget for stable operation, such as the change from fund to general accounts, the establishment of special accounts, etc. Then, in terms of litigation aid requirements and effects, it is necessary for the development of the Litigation Aid System to review and focus on the relaxation of litigation aid requirements, the expansion of its scope, the diversification of its effects, etc. Last but not least, by examining operational problems, the future directions of the Litigation Aid System are suggested from different angles; activation of litigation aid based on the principle of ex officio; expanded application of the Designated Agent System; seeking the ways to prevent prejudice on the merits and abuse of the Litigation Aid System; cooperation with the Korea Legal Aid Corporation, etc. The systems are constantly evolving in order to use limited resources efficiently. In this context, it is expected that the Litigation Aid System will also be improved to contribute to strengthening the people's right of access to justice, and it is hoped that this research report will contribute to this development. Litigation Aid System, Litigation Aid, Legal Aid, Litigation Costs, Application for Litigation Aid, Litigation Aid by Decision.

공탁제도 및 공탁절차에 관한 개선방안

박미정 ( Park Mijeong ),서용성,김성화 사법정책연구원 2022 연구보고서 Vol.2022 No.4

Deposit system has much influence on the legal relations closely related with everyday life of the public, and plays an important role in the course of litigation and execution proceedings. Deposit coverage is so extensive that even court officials in charge of deposit affairs would face difficulty while performing relevant business if they do not have comprehensive and accurate knowledge as to court business in general. And deposit affairs in itself bears a great deal of accountability and potential risk to be incurred by direct payment of deposited money. Despite the above mentioned significance, the negative preconception of the deposit affair just dealing as a procedural and practical matter has prevented scholars from having much interest in such an area. As a consequence in-depth study on the subject of deposit system and procedure has yet to be carried out to date so that we can hardly find affordable research materials with regard to all encompassing deposit affairs. Based on such awareness of problems, this research report summarily reviews the theories concerning the deposit in general such as the deposit system and deposit affair, and further examines the systems and procedures of deposit by other countries in a comparative manner, and also scrutinizes procedures for reporting the ground for deposit, and finally seeks to find out some implications and apply them to solve problems of our deposit system, etc. Above all, on these issues, the focus is placed on grasping problems and presenting the ways of improvement not from an academic or theoretical viewpoint but from a practical perspective of court officials. To begin with, this research proposed the measures for the decreasing the problematic devolvement of the National Treasury in terms of managing the deposited funds, while suggesting the increase of paying the deposited funds, expansion of receiving or recovering the deposited funds by right holders, extension of the extinctive prescription of claim for payment of the deposited funds, and prolongation of the devolvement on the National Treasury period for convenience. This research also examined a new deposit system, and dealt with the measures to secure financial resources for judicial service improvement through setting-off between the deposit cost and the interest accruing on the deposited funds. In order to enhance convenience of the parties to deposit and efficiency in carrying out the job at deposit office, the followings are expounded concerning deposit procedures: expansion of deposit placed in remote locations, stipulation of processing time of deposit cases, abolishment of compulsory presentation of the deposit notice document for receiving the deposited money, new provisions under the Deposit Act on the jurisdiction of security deposit/ execution deposit, and reorganization or restructure of court’s directives having guidelines concerning deposit. Ahead of enforcing the newly inserted Special Cases concerning Criminal Deposit (Article 5-2 of the Deposit Act), this research tried to look into several contentious issues, and suggested some comments on matters to be considered from short/long-term perspective and desirable improvement direction. Last but not least, this research has sought to systemize the procedures for reporting the ground for deposit as they act as a bridge between deposit offices and courts in charge of execution. To put it concretely, emphasis has been placed on changing the term “reporting the ground for deposit” and “consignment of payment”, changing completion period of demand for distribution, and the necessity to have the same jurisdiction for deposit offices and courts in charge of execution, and additionally new proposals has been suggested on the subject to report the ground for deposit so that it could be of help to deposit practice. Unceasing efforts are required for institutional development. Especially in the area of deposit in which court officials play a significant role, development can be spearheaded only by self-helping efforts by courts, thus the public’s trust in courts will be enhanced when these efforts bear fruit as efficient business processes and improved judicial services. The court’s sustainable initiative to develop the institution by combining the practical work-based research and the will to put it into practice is what the people really hopes for and sincerely expects of the court. This research report hopes to be a part of such a stream of endeavor.