Assessing Interactions Among Omnichannel Attributes, Customer Perceptions, Customer Experience, Channel Selection

Hai Ninh NGUYEN,Anh Duc NGUYEN 한국유통과학회 2022 유통과학연구 Vol.20 No.3

Purpose: This study aims at understanding the impacts of three omnichannel attributes (channel transparency, channel uniformity, channel convenience) and four customer perceptions (perceived innovativeness, perceived personalization, perceived risk, perceived credibility) on customer experience and channel selection decision. Research design and methodology: A quantitative online survey with 356 shoppers was executed. The partial least squares linear structural model (PLS-SEM) and Smart PLS were adopted to analyze the collected data and test the proposed hypotheses. Results: The research findings indicate four dominant results: (i) The customers channel selection is directly determined by customer experience; perceived innovativeness; perceived personalization; perceived risk; and perceived credibility; and (ii) among these, the perceived risk shows negative impact on the customer s experience and customers channel selection whereas others reveal the positive status; (iii) The customer experience represents the most decisive impact on the channel selection, then perceived personalization, perceived credibility, perceived innovativeness, and perceived risk. (iv) Three proposed channel attributes (transparency, uniformity, convenience) significantly influence the overall customer experience. Conclusions: This research adds to the body of knowledge in omnichannel retailing, customer experience, and customer channel selection. Furthermore, this research provides omnichannel retailers with practical implications for improving customer channel selection.

Magnetocaloric Effect in Fe-Ni-Zr Alloys Prepared by Using the Rapidly-quenched Method

Nguyen Huy Dan,Nguyen Huu Duc,Tran Dang Thanh,Nguyen Hai Yen,Ngac An Bang,Do Thi Kim Anh,판더롱,유성초 한국물리학회 2013 THE JOURNAL OF THE KOREAN PHYSICAL SOCIETY Vol.62 No.12

Fe90−xNixZr10 (x = 0, 5, 10, 15, 20 and 25) ribbons with various thicknesses were prepared byusing a melt-spinning technique. The Curie temperature, TC, of the alloys dramatically decreasedfrom 960 K to room temperature at high quenching rates. When the alloys had an amorphousstructure, their TC strongly depended on the Ni concentration. The maximum entropy change,|Sm|max, with H = 12 kOe, of the alloys was around 1 J·kg−1K−1 at room temperature. Onthe other hand, the full width at half maximum the entropy-change peak was quite large, 85 K,which was suitable for applications in magnetic refrigerators at room temperature.

Developing an Urban Hydrological Model for 2-D Inundation Simulation

Nguyen, Duc-Hai,Heo, Jae-Yeong,Bae, Deg-Hyo 대한토목학회 2017 대한토목학회 학술대회 Vol.2017 No.10

Large Magnetocaloric Effect above 300 K and Magnetoresistance in (La0.5Pr0.5)1-xPbxMnO3 Perovskites

Nguyen Chau,Duong Thi Hanh,Bui Cong Tinh,Nguyen Hoang Luong,Nguyen Duc Tho,Nguyen Hoang Hai 한국물리학회 2008 THE JOURNAL OF THE KOREAN PHYSICAL SOCIETY Vol.52 No.5

Perovskite compounds (La0.5Pr0.5)₁- xPbxMnO₃ (x = 0.1 - 0.5) with orthorhombic structure were prepared by using a solid-state reaction technique. In the studied samples, the spin-glass-like state occurs at low temperatures and the Curie temperature, Tc, increases from 170 K (x = 0.1) to 336 K (x = 0.5) because of a strong double exchange. The magnetic entropy change, │△Sm│, reached its largest value of 2.06 J/kg·K at △H = 13.5 kOe for the sample with x = 0.4 (Tc = 323 K). Due to the large │△Sm│ and high Tc, these materials are suggested for use as active magnetic refrigerants for magnetic refrigeration technology at temperatures above room temperature. While the conductivity of the samples with x = 0.1 and 0.2 exhibits only a semiconducting behavior over the whole measured temperature range, there is insulator-metallic phase transition on the R(T) curves of the samples with x = 0.3 - 0.5. The magnetoresistance of the samples was measured and large values for MR were found. Perovskite compounds (La0.5Pr0.5)₁- xPbxMnO₃ (x = 0.1 - 0.5) with orthorhombic structure were prepared by using a solid-state reaction technique. In the studied samples, the spin-glass-like state occurs at low temperatures and the Curie temperature, Tc, increases from 170 K (x = 0.1) to 336 K (x = 0.5) because of a strong double exchange. The magnetic entropy change, │△Sm│, reached its largest value of 2.06 J/kg·K at △H = 13.5 kOe for the sample with x = 0.4 (Tc = 323 K). Due to the large │△Sm│ and high Tc, these materials are suggested for use as active magnetic refrigerants for magnetic refrigeration technology at temperatures above room temperature. While the conductivity of the samples with x = 0.1 and 0.2 exhibits only a semiconducting behavior over the whole measured temperature range, there is insulator-metallic phase transition on the R(T) curves of the samples with x = 0.3 - 0.5. The magnetoresistance of the samples was measured and large values for MR were found.

Assessing Interactions Among Omnichannel Attributes, Customer Perceptions, Customer Experience, Channel Selection

NGUYEN, Hai Ninh,NGUYEN, Anh Duc Korea Distribution Science Association 2022 유통과학연구 Vol.20 No.3

Purpose: This study aims at understanding the impacts of three omnichannel attributes (channel transparency, channel uniformity, channel convenience) and four customer perceptions (perceived innovativeness, perceived personalization, perceived risk, perceived credibility) on customer experience and channel selection decision. Research design and methodology: A quantitative online survey with 356 shoppers was executed. The partial least squares linear structural model (PLS-SEM) and Smart PLS were adopted to analyze the collected data and test the proposed hypotheses. Results: The research findings indicate four dominant results: (i) The customers' channel selection is directly determined by customer experience; perceived innovativeness; perceived personalization; perceived risk; and perceived credibility; and (ii) among these, the perceived risk shows negative impact on the customer's experience and customers' channel selection whereas others reveal the positive status; (iii) The customer experience represents the most decisive impact on the channel selection, then perceived personalization, perceived credibility, perceived innovativeness, and perceived risk. (iv) Three proposed channel attributes (transparency, uniformity, convenience) significantly influence the overall customer experience. Conclusions: This research adds to the body of knowledge in omnichannel retailing, customer experience, and customer channel selection. Furthermore, this research provides omnichannel retailers with practical implications for improving customer channel selection.

Improving Utilization of GPS Data for Urban Traffic Applications

Nguyen Duc Hai,Nguyen Tan Phuc,Doan Khue,Ta Ho Thai Hai,Pham Tran Vu,Huynh Nam,Le Thanh Van 한국인터넷방송통신학회 2015 International Journal of Internet, Broadcasting an Vol.7 No.1

The use of Intelligent Transportation System (ITS) is promising to bring better solutions for managing and handling the city traffic. This system combines many fields in advanced technology such as Global Positioning System (GPS), Geographic Information System (GIS) and so on. The basement of applications in ITS is the effective collections and data integration tools. The purpose of our research is to propose solutions which involve the use of GPS time series data collected from GPS devices in order to improve the quality of output traffic data. In this study, GPS data is collected from devices attached to vehicles travelling on routes in Ho Chi Minh City (HCMC). Then, GPS data is stored in database system to serve in many transportation applications. The proposed method combines the data usage level and data coverage to improve the quality of traffic data.

Symptoms, Mental Health, and Quality of Life Among Patients After COVID-19 Infection: A Cross-sectional Study in Vietnam

Thanh Hai Nguyen,Minh Duc Cap,Thu Hien Hoang,Quang Duc Nguyen 대한예방의학회 2024 예방의학회지 Vol.57 No.2

Objectives: This study was conducted to characterize the symptoms, mental health, quality of life (QoL), and associated factors following the coronavirus disease 2019 (COVID-19) infection.Methods: This cross-sectional study included 394 participants previously infected with COVID-19 in Ho Chi Minh City, Vietnam. Mental health was assessed using the 21-item Depression, Anxiety, and Stress Scale (DASS-21). Participants self-reported health-related QoL was measured with the EuroQol 5-Dimension 5-Level (EQ-5D-5L) scale.Results: Among the participants, 76.4% reported experiencing at least one symptom following COVID-19 infection. The most common symptoms were fatigue (42.1%), cognitive dysfunction (42.9%), and hair loss (27.9%). According to the DASS-21 results, the proportions of depression, anxiety, and stress were 28.7%, 26.4%, and 20.6%, respectively. The mean scores on the EQ-5D-5L and the EuroQol Visual Analog Scale were 0.94±0.11 and 84.20±13.11, respectively. Regarding QoL issues, the highest proportion of participants (32.7%) reported experiencing anxiety or depression, followed by pain or discomfort (25.4%). Multivariable logistic regression analysis revealed that factors associated with the presence of symptoms following COVID-19 infection included female (odds ratio [OR], 2.84; 95% confidence interval [CI], 1.65 to 4.91) and having QoL issues (OR, 3.25; 95% CI, 1.71 to 6.19).Conclusions: The study investigated the prevalence rates of various symptoms following COVID-19 infection. These findings underscore the need to prioritize comprehensive care for individuals recovering from COVID-19 and to implement strategies to mitigate the long-term impact of the disease on mental health and QoL.

뻐꾸기 주택

응우옌하이롱(Nguyen Hai Long),트란 티 응구 은곤(Tran Thi Ngu Ngon),응우옌 앙 뒤크(Nguyen Anh Duc),테레사 트란(Teresa Tran) 현대건축사 2019 마루 Vol.- No.209

뻐꾸기 주택

응우옌하이롱(Nguyen Hai Long),트란 티 응구 은곤(Tran Thi Ngu Ngon),응우옌 앙 뒤크(Nguyen Anh Duc),테레사 트란(Teresa Tran) 현대건축사 2019 (월간)Maru Vol.- No.209

Innovation Capacity of Student: A Case Study in Vietnam

Anh Duc DO,Nguyen Nguyen Thao PHAM,Thi Minh Phuong NGUYEN,Van Son TU,Cam Nhung NGUYEN,Hai Duong NGUYEN 한국유통과학회 2021 The Journal of Asian Finance, Economics and Busine Vol.8 No.5

This study aimed to explore the factors affecting the innovation capacity of students at the National Economics University, Vietnam. Researchers used the innovation capacity model based on six factors, including personality traits, future orientation, creative skills, social interaction, content knowledge, and management skills. The empirical analysis used data from the survey of 303 students at National Economics University, Vietnam, with reliable tools (SPSS 26.0 software). The data were analyzed by testing the reliability of the scales, correlation analysis, and Pearson’ Linear Correlation Coefficient, exploratory factor analysis, as well as regression model based on the survey data. The research results identified the following factors affecting innovation capacity of students: management skills, social interaction, and personality traits have the strongest impact on innovation capacity of students; content knowledge has the following strongest effects on innovation capacity of students; and finally the creative skills that affects on innovation capacity of students. There is also a positive relationship between all the factors and innovation capacity of students. The result can serve as useful reference sources for scholars who are interested in the innovation field. It also helps university’s managers and policymakers build the appropriate environment to improve innovation capacity of students.