The Effect of Service Quality on Customer Satisfaction and Repurchase Intention: Focusing on Supermarkets in Mongolia

Batsuuri Oyunbazar,Pan-Ting Song,강태원 한국무역연구원 2020 무역연구 Vol.16 No.5

Purpose This research is to check the effect of service quality on customer satisfaction and repurchase intention. This research is focused on the Mongolian supermarket service quality process for the supermarkets in Mongolia, for a comprehensive understanding. Design/Methodology/Approach The study was based on the SERVQUAL model as the main framework for the analysis of service quality. 208 valid questionnaires were collected. Through the statistical analysis of the data by SPSS 23.0, demographic analysis, factor analysis, reliability analysis, correlation analysis, and regression analysis were used to verify the hypothesis. Regression analyses were used to test the relationships between service quality, customer satisfaction, and repurchase intention. Findings The result of this study as follows. First, the main research was on customer service and whether customer can be satisfied with the service provided by the supermarket. We detail how customers assess service quality in supermarkets in Mongolia. Secondly, we verified if service quality had an effect on repurchase intention. Thirdly, the quality of service effect on customer satisfaction was significantly positive, and service quality had a positive and significant effect on repurchase intention, and customer satisfaction had a significant positive repurchase intention. Research Implications The main research was on customer service and whether consumers can be satisfied with the services provided by a supermarket. We researched how customers assess service quality in supermarkets in Mongolia, and if service quality had an effect on repurchase intention. The quality of service effect on customer satisfaction was significantly positive, service quality has a positive and significant effect on repurchase intention, and customer satisfaction has a significant positive repurchase intention.

THE INFLUENCE OF MACROECONOMIC VARIABLES ON THE EXCHANGE RATE BETWEEN KOREA AND MONGOLIA IN INTERNATIONAL CULTURAL EXCHANGE

BATSUURI BAASANKHUU,SONG-CHOON PARK,SANG-HO LEE 한국엔터테인먼트산업학회 2020 한국엔터테인먼트산업학회 학술대회 논문집 Vol.2020 No.11

In this study, the relationships between an exchange rate and macroeconomic variables in Korea and Mongolia before and after the crisis using monthly exchange rates, consumer price index, exportation, importation, trade balance, base rates, stock index, money supply and gross domestic products of Korea and Mongolia from January 2000 to December 2016. For the empirical analysis, after the ADF unit root test and the cointegration test, the non-constraint VAR test, the Granger causality test, the impact response test, and the dispersion analysis test were conducted using the E-views 7.2 program. The results of this study are summarized as follows.

Gallbladder clear cell carcinoma: A case report

Bayanduuren BATSUURI 한국간담췌외과학회 2021 Annals of hepato-biliary-pancreatic surgery Vol.25 No.-

Efficient Co-Simulation Framework Enhancing the System Level Power Estimation for the Platform/IP Based Design

Tseeuren Batsuuri,Eun-Ju Choi,Kyoung-Rok Cho 대한전자공학회 2006 ICEIC:International Conference on Electronics, Inf Vol.2006 No.6

Hierarchical Cluster Analysis Histogram Thresholding with Local Minima

Sengee, Nyamlkhagva,Radnaabazar, Chinzorig,Batsuuri, Suvdaa,Tsedendamba, Khurel-Ochir,Telue, Berekjan Korea Multimedia Society 2017 The journal of multimedia information system Vol.4 No.4

In this study, we propose a method which is based on "Image segmentation by histogram thresholding using hierarchical cluster analysis"/HCA/ and "A nonparametric approach for histogram segmentation"/NHS/. HCA method uses that all histogram bins are one cluster then it reduces cluster numbers by using distance metric. Because this method has too many clusters, it is more computation. In order to eliminate disadvantages of "HCA" method, we used "NHS" method. NHS method finds all local minima of histogram. To reduce cluster number, we use NHS method which is fast. In our approach, we combine those two methods to eliminate disadvantages of Arifin method. The proposed method is not only less computational than "HCA" method because combined method has few clusters but also it uses local minima of histogram which is computed by "NHS".

Object Detection from Mongolian Nomadic Environmental Images

Gantuya Perenleilkhundev,Mungunshagai Batdemberel,Batnyam Battulga,Suvdaa Batsuuri 한국멀티미디어학회 2019 The journal of multimedia information system Vol.6 No.4

Mongolian historical and cultural monuments on settlement areas of stone inscriptions, stone images, rock-drawings, remains of cities, architecture are still telling us their stories. These monuments depict the understanding of the word, philosophical and artistic outlook, beliefs, religion, national art, language, culture and traditions of Mongols [1]. Nowadays computer science, especially computer vision is applying in the other science fields. The main problem is how to apply and which algorithm can detect and classify the objects correctly. In this paper, we propose a method to detect object from Mongolian nomadic environment images. This work proposes a method for object detection that is the combination of the binary operations in the edge detection results. We found out the best method and parameters of state-of-the-art machine learning algorithms. In experimental result, we evaluate our results with 10-fold cross validation and split 66% strategies.

Long Song Type Classification based on Lyrics

Bayarsaikhan Namjil,Nandinbilig Ganbaatar,Suvdaa Batsuuri 한국멀티미디어학회 2022 The journal of multimedia information system Vol.9 No.2

Mongolian folk songs are inspired by Mongolian labor songs and are classified into long and short songs. Mongolian long songs have ancient origins, are rich in legends, and are a great source of folklore. So it was inscribed by UNESCO in 2008. Mongolian written literature is formed under the direct influence of oral literature. Mongolian long song has 3 classes: ayzam, suman, and besreg by their lyrics and structure. In ayzam long song, the world perfectly embodies the philosophical nature of world phenomena and the nature of human life. Suman long song has a wide range of topics such as the common way of life, respect for ancestors, respect for fathers, respect for mountains and water, livestock and animal husbandry, as well as the history of Mongolia. Besreg long songs are dominated by commanded and trained characters. In this paper, we proposed a method to classify their 3 types of long songs using machine learning, based on their lyrics structures without semantic information. We collected lyrics of over 80 long songs and extracted 11 features from every single song. The features are the name of a song, number of the verse, number of lines, number of words, general value, double value, elapsed time of verse, elapsed time of 5 words, and the longest elapsed time of 1 word, full text, and type label. In experimental results, our proposed features show on average 78% recognition rates in function type machine learning methods, to classify the ayzam, suman, and besreg classes.

몽골의 축산과 정책

김형호,요든삼바훈데브,라구아밧슈리 한국국제농업개발학회 1998 韓國國際農業開發學會誌 Vol.10 No.3

가축사육은 草生狀態에 따라 이동하는 遊牧形 사육시스템이 발달되어 있고, 축산이 농업 총 생산의 82.8%를 차지하고 있다. 가축사육은 수도 울란바드로를 중심으로 북서산간 지역과 남동의 초원 지대에서 대부분이 사육되고 있다. 주요 畜種은 낙타, 소, 말, 면양, 산양으로 草食家畜이 주종을 이루고 있으며 돼지, 닭 그리고 ㅈ소는 매우 적다. 1990년 계획경제에서 시장경제로의 전환에 따라 목장 사유화가 24%에서 93%로 크게 높아졌고, 가축 사육두수도 10.6%가 증가하였다. 축종별 사육두수(1995년기준)는 낙타 368,000두, 면양 13,718,000두, 산양이 8,520,000두, 소 3,316,000두 그리고 말은 2,648,000두인데 이는 1990년과 비교시 낙타는 32%, 면양은 9%가 감소된 반면에 산양 66%, 소 16%와 말 17%가 각각 증가하였다. 특히 이 기간중에 돼지는 135,000두에서 23,500두로 감소되였고 닭은 326,000수에서 99,300수로 감소되여 개량가축의 사육상 문제가 대두 되고있다. 畜産物 생산은 육류부분에서는 13.3%가 감소된 반면에, 우유와 양모는 큰 변화가 없고, 돼지고기와 닭고기는 크게 감소되였다. 가축 생산성을 향상시키기위한 과제로서 협동농장의 관리체계 재정립, 집약사육관리 기술자 육성과 전문 축산기술인 양성, 유목민에 대한 체계적인 지원으로 생산성 제고, 오지에서 생산된 축산물의 수집 체계 정립으로 손실방지와 품질확보, 축산물의 안정적인 도시공급 체계 등 기초기반 확립이 해결되어야 한다. The topography of country is roughly divided into a mountainous region in the northwest and the steppes in the southeast, more than 80% of the country is composed of the steppes 1,000 to 1,500 meters above sea level. Most of the land in the country consists of the gently sloped grassland. Traditionally, Mongolia is a nomadic country. Its livestock industry sector occupies an important position in the Mongolia economy accounts for 86% of the total value of agriculture. The total livestock population reached 28.570,000 heads at the end of 1995. The number of livestock is camel 368,000, sheep 13,718,000, goat 8,520,000, cattle 3,316,000 and horse 2,648,000 heads, respectively. The number of camel and sheep decreased 32% and 9%, respectively while the number of goat, cattle and horse increased 66%, 16% and 17%, respectively from 1990 to 1995. The number of pigs reached a record high of 135,000 heads while the number of chickens also reached a record high of 326,000 in 1990, the former decreased to 23,500 and the latter to 99,300 in 1995 as both of them were affected by the economic system change. An output of meat started to decrease after 1991 when it reached 218,2000 tons(dressed carcass), and totalled to 215,800tons in 1995, which represents a 23.3% decrease over the 1991 level. The output of milk and wool remained almost unchanged for the past 5 years, while pork and chicken sharply decreased. The principal problems facing Mongolia in the livestock production were 1) deteriorating management at corporate farms and reduction of the scale of their operations, 2) shortage of technology and technical experts in intensive animal husbandry. 3) no systems to support the nomadic herders. 4) insufficient raw materials are collected, and reduction in the volume of animal husbandry products supplied to the cities.

전라남도 문화예술교육 종사자의 DISC 행동유형과 직무만족과의 관계연구

장진영(Jin-Young Jang),바트소리바상후(Batsuuri Baasankhuu),박지은(Ji-Eun Park) 한국엔터테인먼트산업학회 2021 한국엔터테인먼트산업학회 학술대회 논문집 Vol.2021 No.5

우리의 생활은 사람과 사람과의 관계에 의해 이루어진다. 조직생활 역시 업무의 연장선에 사람과의 관계가 중요하다. 직무만족은 직무성과나 조직몰입 등 조직관리의 다양한 분야에 영향을 주는 중요 변수이다. 본 연구에서는 이러한 문화예술교육종사자들의 DISC 행동유형과 직무만족과의 관계를 분석하고 이에 대한 시사점을 제시하고자 한다. 본 연구에서는 전라남도의 문화예술교육 종사자 300명에게 설문지를 배부하였으며 자료분석을 위해 SPSS 21.0, AMOS 21.0 통계프로그램을 사용하였다. 연구결과 주도형, 사교형, 안정형은 직무만족에 유의한 영향을 미쳤으며 신중형은 직무만족에 유의한 영향을 미치지 않는 것으로 나타났다. 하지만 어떤 유형이 문화예술교육분야에 더 옳고 그름의 판단보다는 각 성향에 맞게 각각 개인에게 맞는 직무와 역할이 주어진다면 작품 또는 프로젝트 등에 더욱 이상적일 것으로 판단된다. 또한 타 집단과의 비교연구가 이루어지지 않았다는 점 등의 한계점도 존재한다. Our lives are made by human-to-human relationships. Organizational life is also an extension of work, and relationships with people are important. Job satisfaction is one of the important variables affecting various areas of organizational management, such as job performance and organizational immersion. In this study, we would like to analyze and suggest implications for DISC behavior types and job satisfaction among these cultural and artistic education workers. In this study, a questionnaire was distributed to 300 culture and arts education workers in Jeollanam-do and SPSS 21.0 and AMOS 21.0 statistical programs were used to analyze data. Studies have shown that Dominance, Influence, and Steadiness types have significant effects on job satisfaction, while prudent types have no Conscient-iousness effects on job satisfaction. However, if a certain type of work and role is given to each individual according to his or her tendency rather than to judge whether it is right or wrong in the field of culture and arts education, it will be more ideal for works or projects. There are also limitations such as the lack of comparative research with other groups.

Inferior vena cava stenosis-induced sinusoidal obstructive syndrome after living donor liver transplantation

Batsaikhan Bat-Erdene,Sergelen Orgoi,Erdene Sandag,Ulzii-Orshikh Namkhai,Bat-Ireedui Badarch,Batsaikhan Batsuuri 한국간담췌외과학회 2016 한국간담췌외과학회지 Vol.20 No.3

The sinusoidal obstructive syndrome (SOS) is a complication that usually follows hematopoietic stem cell transplantation. It is also known as veno-occlusive disease, which is a rare complication of living donor liver transplantation (LDLT). Herein, we reported a 34 year-old female patient presenting SOS after LDLT. Its underlying cause was presumed to be associated with liver abscess and subsequent inferior vena cava stenosis. SOS led to graft failure, thus requiring retransplantation with a deceased donor liver graft. The underlying causes of SOS are complex pathologic entity with multifactorial etiology. It is likely that its multifactorial etiology includes a decrease of hepatic venous outflow that is caused by graft liver infection and inferior vena cava stenosis.