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      • KCI등재

        우선순위제약 DEA모델을 이용한 서비스조직의 성과평가

        서상범,박명섭,Seo, Sang-Beom,Park, Myung-Sub 한국경영과학회 2006 經營 科學 Vol.23 No.2

        This paper attempts to improve the typical DEA model that is often used as a performance evaluation method for service firms. The after-sales service system in a Korean electronic company is chosen as a sample case. The performance evaluation method currently practiced in the firm was reviewed and some critical issues of the current method were discussed. DEA model would be considered a solution for solving those Issues. However, typical DEA models has various drawbacks in determining the weights over evaluation criteria. Proposed is the priority-constrained DEA model that accommodates the strategic Importance of each evaluation criterion. The results of the proposed model are compared with those of typical DEA models. It is shown that the priority-constrained DEA model is superior to the others in terms of evaluation quality.

      • KCI등재
      • 공공복지전달체계 개편에 따른 사회복지관 기능정립 연구 - 인천시 복지관을 중심으로 -

        서상범(Seo, Sang-Beom) 21세기사회복지학회 2020 21세기사회복지연구 Vol.17 No.1

        본 논문은 최근의 공공복지전달체계(찾아가는 보건복지서비스, 커뮤니티케어, 사회서비스원)개편에 따른 사회복지관 기능의 재정립을 위한 대안모델을 제안하고자 한다. 연구대상은 인천광역시 10개 군ž구에 소재하고 있는 19개 사회복지관을 선정하여 FGI 방법으로 분석한 사회복지관의 대안모델은 다음과 같다. 사회복지관 대안모델의 3대 기능은 지역조직화 중심 즉 주민조직화, 서비스제공 축소, 사례관리 강화 등으로 나타났으며, 인천시 사회복지관의 대안모델은 지역거점과 주민조직화 중심의 지역특화사업으로 실시할 것을 제안한다. In this paper, 19 social welfare center distributed in 10 county districts of Incheon Metropolitan City were made by continuously raising questions about the function and identity of the social welfare center following the recent reorganization of the public welfare delivery system (visiting health welfare service, community care, social service center). Research was conducted on the welfare center through literature review, current status survey, and FGI s research method to re-establish the three functions of the welfare center and prepare a realistic alternative model. As a result of analysis, the three major functions (regional organization, service provision, case management) were centered on regional organization (resident organization), reduced service provision, and strengthened case management. The future model of the Incheon Social Welfare Center focused on regional bases and community organization. It was proposed to carry out a regional specialization project.

      • KCI등재

        병합임신

        서상범 ( Seo Sang Beom ),임준영 ( Im Jun Yeong ),이승훈 ( Lee Seung Hun ),장문건 ( Jang Mun Geon ),김현준 ( Kim Hyeon Jun ),강윤단 ( Kang Yun Dan ),서영훈 ( Seo Yeong Hun ),박충학 ( Park Chung Hag ) 대한산부인과학회 2003 Obstetrics & Gynecology Science Vol.46 No.10

        Heterotopic pregnancy, simultaneous intrauterine and extrauterine gestations, is a relatively rare condition with an estimated incidence of 1 in 30,000 pregnancies. The incidence of heterotopic pregnancies have increased in recent years because of rising

      • KCI등재후보

        주민주도 마을지향복지관 적용방안 연구

        서상범(Sang-Beom Seo) K교육연구학회 2023 사회과학리뷰 Vol.8 No.3

        본 연구는 기존의 학습동아리와 차별화된 주민주도의 마을지향복지관이 운영되기 위해 필요한 요소, 명확한 리더십과 철학 정립, 주민역량 강화 양상 및 지속적 학습동아리 필요 요소를 분석함으로써 사회복지관에 적합한 학습동아리 모형을 제시하는데 목적이 있다. 분석 방법은 질적 조사의 사례분석이며, 연구자가 근무하였던 복지관에서 2년 동안 학습동아리에 참여한 5명을 연구 대상으로 비대면과 대면 방식의 인터뷰를 진행하였으며 그 결과는 다음과 같다. 명확한 리더십과 철학 정립을 위해선 관장, 직원, 주민들까지 마을 지향의 철학과 방향성을 이해하고 공유해야 하며, 주민역량 강화는 책 읽기와 토론 등의 학습활동을 통해 서로의 차이점에 대한 성찰 및 이해와 지역사회 안에서의 작은 실천 등으로 나타나고 있으며, 지속적 학습동아리 필요요소로는 동아리 운영을 위한 지속적 예산지원, 다양한 연령층(특히 젊은 층)의 참여 확산, 자유로운 학습 분위기 등으로 나타났다. This study analyzes the elements necessary to operate a resident-led village-oriented welfare center that is differentiated from existing learning clubs, the establishment of clear leadership and philosophy, the aspects of strengthening residents' capabilities, and the elements necessary for continuous learning clubs to develop a learning club model suitable for social welfare centers. The purpose is to present The analysis method is a case study of qualitative research, and non-face-to-face and face-to-face interviews were conducted with five people who participated in a learning club for two years at the welfare center where the researcher worked. The results are as follows. In order to establish clear leadership and philosophy, the director, staff, and residents need to understand and share the village-oriented philosophy and direction. Reinforcement of residents' capacity is shown through reflection and understanding of each other's differences through learning activities such as reading books and discussions, and small practices in the community. Elements necessary for continuous learning clubs include continuous budget support for club operation, expansion of participation of various age groups (especially young people), and free learning atmosphere.

      • KCI등재
      • KCI등재후보

        통제불능요인을 고려한 현장서비스조직의 효율성 평가

        서상범(Sang-Beom Seo),박명섭(Myung-Sub Park),박병인(Byung-In Park) 한국생산관리학회 2005 韓國生産管理學會誌 Vol.16 No.1

        본 연구는 서비스조직의 효율성 평가에 있어 운영환경에 따른 통제불능요인의 영향을 분석하는 것을 목적으로 한다. 최근 들어 DEA기법이 공공기관이나 서비스기업의 효율성평가에 빈번하게 이용되고 있지만, 기본 DEA모형은 피평가조직의 외적 특성을 고려할 수 없다는 심각한 문제점이 있다. 이에 따라 본 연구에서는 서비스 관할지역의 특성과 서비스센터의 운영주체라는 외적요인들이 현장서비스조직의 효율성에 미치는 영향에 대한 분석을 통해 효율성평가에 통제불능요인이 필수적으로 고려되어야만 함을 제시하였다. 현실감 있는 연구를 위해 국내 가전사 애프터서비스 부문의 자료를 사용하였으며, 이를 통해 기존서비스 효율성평가 시스템과 기본 DEA 모형의 문제해결을 통한 개선된 서비스 효율성평가 방안을 제시하였다. This study aims to analyze the impacts of uncontrollable factors on evaluating the efficiency of service organizations. The DEA method has become increasingly popular in evaluating the efficiency of service organizations. The basic DEA models, however, had revealed severe drawbacks because of failing to consider the impacts of external factors. This study incorporated two uncontrollable factors into the DEA context, which are the characteristics of geographical service regions and the central operating bodies of service centers. A revised solution for the existing evaluation procedures and the basic DEA models is provided and several practicing findings are proposed for service evaluation systems.

      • 전공기초 교과목에서의 학습연계글쓰기 적용 사례

        서상범(Seo, Sang-Beom) 동북아시아문화학회 2019 동북아시아문화학회 국제학술대회 발표자료집 Vol.2019 No.10

        The lectures that researchers have been in charge of during the first semester of 2018 and the first semester of 2019 are the first-year subjects, “Russia Overview”. In this study, we will try to deal with "Russia overview" lesson management up to the interim examination period of each of 2018 and 2019. In FY 2019, the research collaboration writing applied by researchers was done in the form of assignments utilizing e-classes. After each class time, the assignment until midnight the next day was submitted. The items to write are summarizing the core content of the lesson, the existing knowledge and experience, thoughts and connection examples of what you have learned today. The professor evaluated the task to be written each time and gave a score (1 to 2). The professor evaluated the task using a predetermined rubric, and provided individual comments on the task as needed. Learning outcomes of learning-linked writing should be clearly identified through notable improvements as indicated by changes in the overall evaluation, changes in student satisfaction, changes in attendance, changes in writing ability, etc.

      • KCI등재

        가즈다노프의 러시아 망명 문학론

        서상범(Seo Sang-Beom) 동북아시아문화학회 2008 동북아 문화연구 Vol.1 No.17

        The two flows of literature in the home country and literature in exile contain different philosophical and artistic culture of the 20th century. Among them, the emigrant literature in exile has its Russian speaking readers who had to leave Russia after the revolution and civil war in to Europe. The emigrant Russian literature was in danger of crisis. That's because the younger generation of literature felt it difficult to write about Russia, not breathing air of Russia and not seeing the traditional culture of the past Russia properly. In literary debates about crisis of emigrant literature, considering the situation that the connections between the emigrant reality and the Russian tradition get thinner, Gazdanov claims that the generation of young writers should break off relations with the literary traditions of the Silver Age inherited by the older generation and should pay attention to contemporary uncertainty and eternal philosophical problems. In Gazdanov the boundary between the reality and fiction is vague. And reality of human beings and the phenomena take various forms of illusion in Gazdanov, which is the key and truth of the world of his literature. He found out the semantic space of the gap and boundary in his works, and he created his own world that meets the artistic tasks of the 1.5 generation, defined and assigned by himself.

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