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코로나 시기, 일상적 움직임이 감소한 청소년은 어떤 하루를 보내는가
김은향,고은영 학습자중심교과교육학회 2022 학습자중심교과교육연구 Vol.22 No.20
Objectives This study investigated Adolescents' tendency to change their daily physical activity(PA) during the corona period, and what differences are seen in the daily lives of adolescents according to the PA level, focusing on the group with decreased PA. Methods Data from 54,848 adolescents who responded to the 17th(2021) Adolescent Health Behavior Survey provided by the Korea Centers for Disease Control and Prevention (KCDC) were used. Daily physical activity(PA) level, time management, mental health, physical health, and academic performance were selected as variables. Descriptive statistics, frequency analysis, crossover analysis, and one-way ANOVA were performed based on the complex sample design Results Korean adolescents experienced generalized anxiety and stress above the standard, and showed a tendency to decrease PA, and there were differences in PA according to gender, school level, and economic level. As a result of analyzing the differences in adolescents' lives according to the PA level, the decreased PA group had the longest sitting time for learning purposes, the least amount of time spent using smartphones during the week. Compared to the group with PA increased group and no change group, general anxiety and stress levels were significantly higher. In addition, more negative results were shown at the level of physical health and physical exercise, and the level of academic achievement was relatively higher. Conclusions Adolescents with decreased PA spent longer sitting for study and had worse mental and physical health. This confirmed that the decrease in PA can have a negative effect on the healthy development of adolescents. 목적 본 연구에서는 코로나 시기에 청소년의 일상적 움직임(PA) 변화 경향성을 확인해보고, 그 수준에 따라 청소년의 삶에서 어떤차이를 보이는지, 일상적 움직임(PA)이 감소한 청소년 집단을 중심으로 살펴보고자 하였다. 방법 이를 위하여 질병관리청에서 제공하는 제17차(2021년) 청소년건강행태조사에 응답한 청소년 54,848명의 데이터를 사용하여 일상적 움직임(PA) 수준과 함께 시간 운용, 정신 건강, 신체 건강, 학업성적 등 청소년 삶과 관련한 변인을 선정하였으며 복합표본설계에 근거하여 기술통계 및 빈도분석, 교차분석, 일원 분산분석 등을 실시하였다. 결과 분석 결과 우리나라 청소년은 기준이상의 범불안과 스트레스를 경험하고 있었고, 일상적 움직임이 줄어든 경향성을 보였으며, 성별, 학교급, 경제 수준에 따라 일상적 움직임에 차이가 있었다. 일상적 움직임 수준에 따라 청소년의 삶에서 어떤 차이가 있는지분석한 결과, 신체 활동 감소 집단이 학습 목적으로 앉아있는 시간이 가장 길었고, 주중 스마트폰 사용 시간이 가장 적었으며, ‘증가’ 및 ‘변화 없음’ 집단에 비해 범불안 및 스트레스 수준이 유의미하게 높았다. 또한, 신체 건강 및 신체 운동 수준에서 더 부정적 결과를보였고, 학업성적 인지 수준은 상대적으로 더 높았다. 결론 일상적으로 덜 움직이는 청소년은 학업을 위해 앉아서 보내는 시간이 길었으며 정신건강 및 신체 건강 수준이 더 나빴다. 이를통해 일상적 움직임의 감소가 청소년의 건강한 발달에 부정적 영향을 미칠 수 있음이 확인되었다.
헤어미용서비스 소비자가 지각하는 인적서비스품질이 전환비용 및 충성도에 미치는 영향
김은향,이재숙 한국인체미용예술학회 2022 한국인체미용예술학회지 Vol.23 No.4
Hairbeauty industry is a field which is highly dependent upon human services. This study attempted to investigate the influence of the quality of hairdressing services on switching costs and customer loyalty to help beauty salons overcome current crisis by preventing customer churn. For this purpose, this study collected and analyzed 338 questionnaire data from experienced men and women who visited hair salons in Gwangju. The questionnaire survey was performed with the following measuring tools by referring to previous studies: ‘reliability’, ‘professionalism’, ‘authenticity’, ‘switching costs’, ‘cognitive loyalty’, ‘affective loyalty’. The collected data were analyzed by multiple regression analysis, using SPSS 26.0, and the results found the followings: First, ‘reliability’, ‘professionalism’ and ‘authenticity’ had a positive influence on ‘switching costs’ with statistical significance. Second, ‘reliability’, ‘professionalism’ and ‘authenticity’ revealed a positive effect on ‘cognitive loyalty’ with statistical significance. Third, ‘reliability’, ‘professionalism’ and ‘authenticity’ showed a positive influence on ‘affective loyalty’ with statistical significance. Fourth, ‘switching costs’ had a positive effect on ‘cognitive loyalty’ with statistical significance. Fifth, ‘switching costs’ revealed a positive influence on ‘affective loyalty’ with statistical significance. The above results confirm that switching costs are recognized by the quality of services and that high switching costs enhance customer loyalty. Therefore, there is a need to create and supplement new services compared to other hair salons such as development of service manuals suitable for hair salons and efforts to maintain good relationships. With differentiated switching costs, it would be possible to enhance customer loyalty by reducing customer churn, anticipating creation of new consumers. significant influence was observed in ‘personnel’, ‘reward’ and ‘business factor’ (p<.001). In predicting social cognitive factors, ‘personnel’, ‘reward’ and ‘business factor’ demonstrated the explanatory power of 11.4%.
Rasch 모형을 이용한 헤어미용전문가의 인적서비스품질 측정도구 개발 및 타당화
김은향,이재숙 한국인체미용예술학회 2023 한국인체미용예술학회지 Vol.24 No.2
This study attempted to develop hairstylists’ human service quality-measuring instruments and verify their validity. It has reached the following conclusions through a series of research procedures: First, in research 1, inductive contents analysis was performed with open-ended questions in order to develop a human service quality construct for hairstylists. As a result, 6 categories were derived: professionalism, intimacy, appearance, reliability, consequence, empathy. Second, in research 2, 6 factors and 70 questions were developed based on the human service quality construct. After statistical analysis, 6 factors and 25 questions were obtained. Third, in research 3, according to analysis of the validity of the human service quality-measuring instruments, the construct was confirmed valid. After a series of the above procedures (researches 1-3), this study developed a human service quality scale perceived by consumers and verified its validity. .