A Study on the Development for the System of Evaluating Local Governments

류영아(Young Aa Ryoo) 한국정책분석평가학회 2014 政策分析評價學會報 Vol.24 No.1

I conducted this study to improve the system of evaluating local governments so as to enhance evaluation acceptance by local governments (ratees). That is, by reviewing theories and previous studies regarding evaluation and evaluation acceptance, I derived an analytical framework to analyze the system of evaluating local governments. I decided on CELG (Combined Evaluation of Local Governments) as an example of a system of evaluating local governments, and conducted surveys and in-depth interviews according to the framework.As a result of statistical analysis, the evaluation acceptance of local governments (ratees) is positively correlated to 'Evaluation Methods', 'Evaluation Results', and 'Stakeholders' with statistical significance. Over 50% of responses from local governments (ratees) in the subjective questionnaires were about 'Evaluation Indicators', and evaluation professionals emphasized communication among stakeholders regarding evaluation indicators. This paper stresses the need for interest in evaluation indicators and calls for further research on evaluation contexts.

지방자치단체 보건정책 분석: 맞춤형 방문건강관리사업을 중심으로

류영아 ( Young Aa Ryoo ) 한국지방행정연구원 2013 地方行政硏究 Vol.27 No.3

This study investigates the main success factors of local health policy, to do this, we chose the Customized-Home visiting health care service as a health policy case, and we questioned public servants and the person in charge. We study literature and system review of the Home visiting health care service. The variables are budget, human resources, cooperation, specialty, career experience, work satisfaction, work pride, leadership, resident interest, and regulations. As a result of logistic regression analysis and AHP analysis, the main factors include human resources, budget, collegiality, interdepartmental cooperation, and establishment of regulation. In depths interview, the interviewees emphasize the guarantee of status. The result shows that the consideration about human resources is necessary to succeed the Home visiting health care service.

창조경제와 녹색기후기금: 녹색기후기금 제도의 발전방안

류영아(Young-Aa Ryoo) 국가녹색기술연구소 2015 수시간행물 Vol.- No.-

PUFA 모형의 적용을 통한 지방자치단체 합동평가 개선방안

류영아(Young Aa Ryoo) 한국정책분석평가학회 2016 政策分析評價學會報 Vol.26 No.3

This study began with a question of a comprehensive and systematic improvement strategy about the Combined Evaluation of Local Government(CELG). We suggested some improvement strategies about the CELG after we applied the Propriety-Utility-Feasibility-Accuracy(PUFA) Model to the CELG. For an analysis, we addressed 30 subcomponents of the PUFA model to evaluation professionals, central public servants, and local public servants, analyzed statistical data, and grasped the present situation of the CELG.As a result of statistical analysis, we found that the PUFA model is useful in some ways to explain the CELG, and the CELG is composed of an useful framework in terms of the accuracy and utility. Besides, rights of human subjects, conflict of interest, human interactions, the formal agreements, evaluator credibility, practical procedures, disclosure of findings, and metaevaluation, which had relatively lower mean values should be supplemented.

한국과 영국의 지방자치단체평가 제도 비교

류영아 ( Young Aa Ryoo ),하동현 ( Dong Hyun Ha ) 한국지방행정연구원 2014 地方行政硏究 Vol.28 No.1

The purpose of this study is to compare the System of Evaluating Local Governments in Korea and the UK and suggest some implications to Korea. To achieve this, we study literature review and preceding research, and make a framework to compare the System of Evaluating Local Governments. As a result of analysis, there are little effort for Combined Evaluation of Local Government(CELG) to develop the evaluation systems. On the other hand, BV, CPA, and CAA made ceaseless efforts to develop the evaluation systems, and central and local governments cooperate with each other. We propose that the legal systems of CELG should be improved, participatory evaluation which provides for the active involvement of stakeholders should be made. In order to induce ‘poor’ local governments to be ‘excellent’ local governments, we should make specific plans.

평가수용성 확보 방안에 관한 연구

류영아 ( Young Aa Ryoo ) 한국정책학회 2014 韓國政策學會報 Vol.23 No.1

본 연구는 평가수용성을 제고하기 위하여 필요한 요인을 도출하기 위해 지방자치단체 합동평가를 사례로 선정하여 지방자치단체 공무원의 인식을 조사하였다. 평가수용성, 수용성, 합동평가와 관련된 이론과 제도를 고찰하여 평가대상자의 개인심리적 요인이 평가 수용성에 영향을 미친다는 점을 발견하였다. 이에 착안하여 합리요인, 감정요인, 신뢰요인이 평가수용성에 영향을 미치는 것으로 가정하고 분석의 틀을 구성하였고 이에 따라 통계분석 하였다. 통계분석 결과, 합리요인, 감정요인, 신뢰요인 모두 평가수용성에 영향을 미치는 것으로 나타났고, ‘신뢰요인’이 평가수용성에 가장 큰 영향을 미치는 것으로 나타났다. 심층면접 결과, 합동평가에 대한 지방자치단체 공무원의 신뢰를 높이기 위해서는 평가 지표가 현실성있게, 지역의 실정을 고려하여, 지표간 논리적으로 작성되어야 하고, 합동평가단에 대한 신뢰를 높일 수 있는 전략을 마련하는 것이 필요하다고 할 수 있다. The purposes of this study is to draw the assurance factors of evaluation acceptance, to do this, we chose the Combined Evaluation of Local Government(CELG) as a evaluation case, and we questioned local public servants. We conducted a literature review and a institutional review of evaluation acceptance, acceptance, and CELG, and found individual psychological factors of Ratee influence evaluation acceptance. On the basis of literature review, we assumed rational factor, emotional actor, and trust factor influence evaluation acceptance, organized framework, and analyzed statistical data following the framework. As a result of statistical analysis, rational factor, emotional actor, and trust factor influenced evaluation acceptance, and ‘trust factor’ turned out the most important factor. As a result of depths interview, to enhance the trust of local public servants about CELG, evaluation indicators should be made with practicality, regionality, and logicality in mind, and we should work out strategies to elevate the confidence in evaluators.

교육행정기관의 조직문화와 직무만족에 관한 연구

류영아(Ryoo, Young-Aa),류은영(Ryu, Eun-Young),류병곤(Ryu, Byung-Gon) 경기연구원 2014 GRI 연구논총 Vol.16 No.2

문화사업의 시민참여 제고방안

류영아(Young Aa Ryoo),엄수일(Sooil Eom),채경진(Kyungjin Chae) 한국문화정책학회 2015 문화정책 Vol.2 No.1

본 연구는 문화사업에 있어서 시민들의 참여 제고방안을 모색하였다. 이를 위해 문화사업 시민참여 제고 요인을 참여자 중심의 문화사업, 참여자의 자율성 보장, 참여자의 접근성 향상으로 설정하고, 계층화분석과정(AHP) 기법을 적용하여 문화사업 관계자 및 문화사업 참여시민을 대상으로 인식도 조사를 실시하였다. 분석결과 관계자는 문화기반 조성을 통한 접근성 향상을 중시하는 것으로 나타났으나, 참여자는 수요자 중심의 문화사업 내실화를 더 중시하는 것으로 나타났다. The purpose of this study is to investigate improving citizens" participation in cultural programs. This study establishes a conceptual framework based on a review of the existing literature, and analyzes the priority of improving citizens" participation. For this, we have conducted the survey with the experts of cultural policy and citizens. Also, this study is empirical approach based on Saaty"s Analytic Hierarchy Process. Results of experts of cultural policy showed an emphasis on improving accessibility through culture-based composition. And results of the participants showed an emphasis on cultural programs substantiality.

지방세 납세자보호관 제도 개선방안

류영아(Ryoo, Young Aa) 한국지방정부학회 2021 지방정부연구 Vol.24 No.4

본 연구는 지방세 납세자에 대한 권익보호가 강화되어야 한다는 인식에서 시작되었고 현재 운영 중인 지방세 납세자보호관 제도의 개선방안을 도출하는 연구목적으로 수행되었다. 이를 위하여, 납세자 권익보호에 대한 선행연구를 검토하고 지방세 납세자보호관 제도의 현황을 분석하였다. 지방세 납세자보호관 제도를 개선할 때 우선적으로고려해야 하는 주요 요인을 도출하기 위하여 상위요인 4개, 하위요인 10개를 중심으로 AHP 분석을 실시하였다. AHP 분석 결과, 상위요인 중에서는 납세자보호관 제공서비스, 지방세 특수성, 납세자보호관 구성, 납세자보호관 제도 순으로 중요도가 높게 나타났다. 하위요인 중에서는 독립성, 전문성, 권한, 홍보 등의 순으로 중요도가 높게 나타났다. 이를 통해, 향후 지방세 납세자보호관 제도를 개선할 때에는 지방세 납세자보호관의 독립성을 보장하고 납세자 권익보호 업무에 대한 전문성을 더욱 확보하며, 지방세 납세자보호관의 권한을 명확하게 하고 관련 홍보를 활성화하는 것을 우선적으로 고려해야 할 것이다. This study began with the recognition that the protection of the rights and interests of local taxpayers should be strengthened. The purpose of this study is to derive a plan to improve the local taxpayer advocate system. To this end, the previous studies on the rights and interests of taxpayers were reviewed, and the current status of the local taxpayer advocate system was presented. In order to derive the main factors that should be considered first when improving the local taxpayer advocate system, an AHP analysis was conducted focusing on the 4 high and 10 sub-factors. As a result of the analysis, among the high factors, the importance of the service provided by the taxpayer protection officer, the specificity of local taxes, the composition of the taxpayer protection officer, and the taxpayer protection officer system were found to have high importance. Among the sub-factors, independence, professionalism, authority, and promotion were ranked in the order of importance. As a result, the improvement of the local taxpayer advocate system in the future should consider ensuring the independence of local taxpayer advocate, securing more expertise in local tax affairs, clarifying the authority of local taxpayer advocate and promoting related publicity.

우리나라 지방재정 분야의 개선방안 연구: 국정감사 지적사항 분석을 중심으로

류영아(Ryoo, Young Aa) 한국지방정부학회 2019 지방정부연구 Vol.23 No.1

본 연구는 지방재정 분야에 대한 국정감사 지적사항을 분석하여 지방재정 분야별 개선방안을 도출하였다. 이를 위해, 2000년부터 2018년까지 국정감사에서 지적되었던 지방재정 분야의 지적사항 중에서 가장 빈도가 높은 분야를 정리하고 세부 내용을 분석하였다. 분석 결과, 지난 19년간 국정감사 지적사항 중에서 지방재정 분야에서는 지방세, 지방공기업, 지방교부세, 국고보조금에 대한 지적이 가장 많았다. 지방세에 대해서는 지방세 체납, 지방세 과오납, 지방소득세 및 지방소비세에 대한 지적이 가장 많았고, 지방공기업에 대해서는 사전적 부실방지 대책, 부실공기업 개선에 대한 사후대책, 경영평가와 관련한 지적이 가장 많았다. 지방교부세에 대해서는 보통교부세 산정기준, 법정교부세율, 특별교부세 교부시기와 관련한 지적이 가장 많았고, 국고보조금에 대해서는 대응지방비 부담, 국고보조금 관리･감독 방안, 국고보조사업 개편에 대한 지적이 많았다. 향후 지방재정 개선방안을 도출할 때에는 국회의 국정감사 지적사항을 참고하면서 개선안을 마련할 필요가 있을 것이다. This research was designed to derive suggestions on how to improve local finance by analyzing the points of the Parliamentary Audit and Inspection for local finance. To this end, the most frequently used areas of the local finance sector were compiled and details analyzed, which were pointed out during the Parliamentary Audit and Inspection from 2000 to 2018. Among the points of the Parliamentary Audit and Inspection, there are a lot of points about local taxes, local public companies, local grant tax, and national subsidy. As for local taxes, there were many criticisms about the disposition on default of local taxes, the overpayment or erroneous payment of local taxes, local income taxes, and local consumption taxes. As for local public companies, there were many comments about proactive measures to prevent insolvency, follow-up measures to insolvent public companies, and management evaluations. As for local grant tax, there were many comments about the standard for calculating ordinary grant tax, the local grant tax rate, and the timing of granting special grant tax. As for government subsidy, there were many criticisms about responsible local cost, strengthening management supervision, and restructuring of national subsidy programs.