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    공공 공연장 CEO의 리더십과 사회적책임, 사회적자본이 품질경영활동과 경영성과에 미치는 영향

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    https://www.riss.kr/link?id=T13393722

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    다국어 초록 (Multilingual Abstract) kakao i 다국어 번역

    The purpose of this study is to examine the necessity of leadership management for an effective operation of public performing arts center in the context of arts management. For this purpose, the study was conducted to determine the influence of CEO’s leadership, social responsibility, social capital and quality management activities on the financial performance of public performing arts theater in public performing arts theater related to culture and arts and to provide a strategic implication for a successful management of the performing arts theater.
    To achieve the purpose of this study, a survey was conducted with the CEOs of public performing arts theaters nationwide by utilizing a structured survey paper. Based on the materials of the 98 CEOs who have responded to the survey with regards to the public performing arts theater, an empirical study was executed by utilizing SPSS 18.0K.
    The result of this study is as follows: First, it was confirmed that servant leadership of public performing arts theater CEOs had significant effect on the quality management activities and it revealed that transformational leadership had positive effects on the financial performances of public performing arts theaters. In particular, it was verified that the effectiveness of leadership differed depending on the operators. In other words, in the case of public performing arts theaters directly operated by local governments or the central government, the leadership of public performing arts theaters did not influence the performance. However, in the case of public performing arts theaters which are operated by a professional management, transformational leadership did indeed indicate a positive influence on the performance of public performing arts theaters. Second, it was verified that social responsibility of public performing arts theater CEOs had a positive effect in the quality management activities and the performance of public performing arts theaters. Third, social capital of CEOs of public performing arts theaters confirmed to have positive influence on the quality management activities and performances of the public performing arts theaters. Lastly, the quality management activities of public performing arts theater CEOs were an extremely important element in the performance of public performing arts theaters.
    The abovementioned results of the study revealed that the leadership of public performing arts theater CEOs was a crucial preceding element in enhancing the quality management activities and business performances. It was confirmed that when it comes to exercising the public performing arts theater CEO’s leadership, one had to play the role of an adviser to ensure that the potential competences of the individual members of organizations could display their fullest potentials, by paying attention to the interest of each individual, rather than using coercive measures such as making orders and controlling them. Moreover, the study demonstrated that a certain atmosphere of the organization had to be established by setting a long-term vision of the organization and clear objectives so that the members could have faith in the leader. In addition, the study indicated that social capital and social responsibility were necessary factors to the CEO of public performing arts theaters for effective operation. This indicates that social capital and social responsibility demonstrate the importance of various social activity abilities of CEOs with regards to the operation of performing arts theaters. Consequently, the study shows that for the enhancement of work efficiency among members of the organization, it is necessary for the CEO of public performing arts theaters to act as a specialist in administration so that by utilizing various information networks that include professionalism, planning ability, social responsibility and network, one could contribute to the business performances.
    Based on such results, this study proposes the following suggestions:
    First, in this study, the public performing arts theaters carry the characteristics of an art organization and considering such characteristics, it suggests that servant leadership and transformational leadership are necessary to the CEOs of public performing arts theaters. The CEO of public performing arts theaters, just like a CEO of an ordinary corporate, has to consider the traits of an organization that is in charge of creative works in the field of culture and arts. So, rather than instructions and control, an atmosphere in the organization has to be created so that the members of the organizations could freely attend to their work based on trust between the members and the leader.
    Second, looking at the fact that the public performing arts theaters have to pursue two types of objectives, that are, profitability and the public interest, this study proposes that the social responsibility and social capital of the CEOs of public performing arts theaters are important roles of CEOs from the perspective that they pursue the public interest of public performing arts theaters. The CEOs of public performing arts theaters have to acknowledge the importance of public objectives of the public performing arts theaters and it is imperative for the CEOs to acknowledge the fact that achieving it is extremely essential in the enhancement of performance of the public performing arts theaters. In line with such, they have to acknowledge that the expansion of social capital by utilizing human network is a fundamental activity for profitability.
    Third, it reveals that in public performing arts theaters, just like ordinary corporate, quality management activities are important. Quality management activities, as one of management activities in pursuit of effective customer satisfaction, have to be acknowledged for its importance in the fact that its basic target is for the public performing arts theaters to satisfy the desire for culture and arts among community citizens and furthermore, there is a need to apply it to the operation of public performing arts theaters.
    Despite such implications mentioned above, the critical point of this study can be pointed out as below. First, the critical point in the application of leadership types that considers the characteristics of public performing arts theaters can be pointed out. Second, another critical point can be pointed at the fact that the study was carried out only on the CEOs of public performing arts theaters. Therefore, in future studies, there is a need to examine the relationship with the performances of public performing arts theaters based on leadership types considering the characteristics of culture and arts. Furthermore, there is a need to conduct a comprehensive study that includes not only the CEOs but also the members of the organizations.
    번역하기

    The purpose of this study is to examine the necessity of leadership management for an effective operation of public performing arts center in the context of arts management. For this purpose, the study was conducted to determine the influence of CEO...

    The purpose of this study is to examine the necessity of leadership management for an effective operation of public performing arts center in the context of arts management. For this purpose, the study was conducted to determine the influence of CEO’s leadership, social responsibility, social capital and quality management activities on the financial performance of public performing arts theater in public performing arts theater related to culture and arts and to provide a strategic implication for a successful management of the performing arts theater.
    To achieve the purpose of this study, a survey was conducted with the CEOs of public performing arts theaters nationwide by utilizing a structured survey paper. Based on the materials of the 98 CEOs who have responded to the survey with regards to the public performing arts theater, an empirical study was executed by utilizing SPSS 18.0K.
    The result of this study is as follows: First, it was confirmed that servant leadership of public performing arts theater CEOs had significant effect on the quality management activities and it revealed that transformational leadership had positive effects on the financial performances of public performing arts theaters. In particular, it was verified that the effectiveness of leadership differed depending on the operators. In other words, in the case of public performing arts theaters directly operated by local governments or the central government, the leadership of public performing arts theaters did not influence the performance. However, in the case of public performing arts theaters which are operated by a professional management, transformational leadership did indeed indicate a positive influence on the performance of public performing arts theaters. Second, it was verified that social responsibility of public performing arts theater CEOs had a positive effect in the quality management activities and the performance of public performing arts theaters. Third, social capital of CEOs of public performing arts theaters confirmed to have positive influence on the quality management activities and performances of the public performing arts theaters. Lastly, the quality management activities of public performing arts theater CEOs were an extremely important element in the performance of public performing arts theaters.
    The abovementioned results of the study revealed that the leadership of public performing arts theater CEOs was a crucial preceding element in enhancing the quality management activities and business performances. It was confirmed that when it comes to exercising the public performing arts theater CEO’s leadership, one had to play the role of an adviser to ensure that the potential competences of the individual members of organizations could display their fullest potentials, by paying attention to the interest of each individual, rather than using coercive measures such as making orders and controlling them. Moreover, the study demonstrated that a certain atmosphere of the organization had to be established by setting a long-term vision of the organization and clear objectives so that the members could have faith in the leader. In addition, the study indicated that social capital and social responsibility were necessary factors to the CEO of public performing arts theaters for effective operation. This indicates that social capital and social responsibility demonstrate the importance of various social activity abilities of CEOs with regards to the operation of performing arts theaters. Consequently, the study shows that for the enhancement of work efficiency among members of the organization, it is necessary for the CEO of public performing arts theaters to act as a specialist in administration so that by utilizing various information networks that include professionalism, planning ability, social responsibility and network, one could contribute to the business performances.
    Based on such results, this study proposes the following suggestions:
    First, in this study, the public performing arts theaters carry the characteristics of an art organization and considering such characteristics, it suggests that servant leadership and transformational leadership are necessary to the CEOs of public performing arts theaters. The CEO of public performing arts theaters, just like a CEO of an ordinary corporate, has to consider the traits of an organization that is in charge of creative works in the field of culture and arts. So, rather than instructions and control, an atmosphere in the organization has to be created so that the members of the organizations could freely attend to their work based on trust between the members and the leader.
    Second, looking at the fact that the public performing arts theaters have to pursue two types of objectives, that are, profitability and the public interest, this study proposes that the social responsibility and social capital of the CEOs of public performing arts theaters are important roles of CEOs from the perspective that they pursue the public interest of public performing arts theaters. The CEOs of public performing arts theaters have to acknowledge the importance of public objectives of the public performing arts theaters and it is imperative for the CEOs to acknowledge the fact that achieving it is extremely essential in the enhancement of performance of the public performing arts theaters. In line with such, they have to acknowledge that the expansion of social capital by utilizing human network is a fundamental activity for profitability.
    Third, it reveals that in public performing arts theaters, just like ordinary corporate, quality management activities are important. Quality management activities, as one of management activities in pursuit of effective customer satisfaction, have to be acknowledged for its importance in the fact that its basic target is for the public performing arts theaters to satisfy the desire for culture and arts among community citizens and furthermore, there is a need to apply it to the operation of public performing arts theaters.
    Despite such implications mentioned above, the critical point of this study can be pointed out as below. First, the critical point in the application of leadership types that considers the characteristics of public performing arts theaters can be pointed out. Second, another critical point can be pointed at the fact that the study was carried out only on the CEOs of public performing arts theaters. Therefore, in future studies, there is a need to examine the relationship with the performances of public performing arts theaters based on leadership types considering the characteristics of culture and arts. Furthermore, there is a need to conduct a comprehensive study that includes not only the CEOs but also the members of the organizations.

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    목차 (Table of Contents)

    • Ⅰ. 서 론 1
    • 1. 연구의 필요성 1
    • 2. 연구목적 5
    • 3. 연구방법 및 범위 6
    • 4. 연구의 구성 7
    • Ⅰ. 서 론 1
    • 1. 연구의 필요성 1
    • 2. 연구목적 5
    • 3. 연구방법 및 범위 6
    • 4. 연구의 구성 7
    • Ⅱ. 이론적 배경 8
    • 1. 공공 공연장 8
    • 1) 공공 공연장의 개념과 발전과정 8
    • 2) 공공 공연장의 운영체계 11
    • 3) 공공 공연장의 기능 15
    • 4) 공공 공연장의 평가 18
    • 5) 공공 공연장의 현황 20
    • 2. 리더십의 개념 21
    • 1) 리더십의 정의 21
    • 2) 리더십 이론의 발전과정과 패러다임의 변화 23
    • 3. 리더십 유형 27
    • 1) 거래적 리더십 27
    • 2) 변혁적 리더십 31
    • 3) 서번트 리더십 38
    • 4) 감성적 리더십 43
    • 4. 사회적 책임 45
    • 1) 기업의 사회적 책임의 개념 45
    • 2) 이해관계자 관점에서의 사회적 책임 47
    • 3) 기업의 사회적 책임의 구성요인 50
    • 5. 사회적 자본 52
    • 1) 사회적 자본의 개념 52
    • 2) 사회적 자본의 중요성 55
    • 3) 사회적 자본의 구성요인 57
    • 6. 품질경영활동 60
    • 1) 품질경영활동의 개념 60
    • 2) 품질경영활동의 성공요인 61
    • 7. 경영성과 63
    • 8. 선행연구 검토 63
    • 1) 리더십과 품질경영활동에 관한 선행연구 63
    • 2) 리더십과 경영성과에 관한 선행연구 66
    • 3) 사회적 책임과 품질경영활동에 관한 선행연구 69
    • 4) 사회적 책임과 경영성과에 관한 선행연구 71
    • 5) 사회적 자본과 품질경영활동에 관한 선행연구 72
    • 6) 사회적 자본과 경영성과에 관한 선행연구 74
    • 7) 품질경영과 경영성과에 관한 선행연구 74
    • Ⅲ. 연구방법 76
    • 1. 연구모형 76
    • 2. 분석모형과 연구가설 76
    • 3. 변수의 조작적 정의 79
    • 1) 리더십 유형 79
    • 2) 사회적 책임 81
    • 3) 사회적 자본 81
    • 4) 품질경영활동 81
    • 5) 경영성과 82
    • 4. 설문구성 82
    • 5. 표본 및 자료수집 절차 85
    • 6. 자료처리방법 85
    • Ⅳ. 연구 분석 결과 87
    • 1. 표본의 일반적 특징 87
    • 2. 타당성 및 신뢰도 검증 88
    • 3. 가설검증을 위한 상관관계 분석 91
    • 4. 가설검증 93
    • 1) 리더십 유형과 품질경영활동 93
    • 2) 리더십 유형과 경영성과의 관계 95
    • 3) 사회적 책임과 품질경영활동 97
    • 4) 사회적 책임과 경영성과의 관계 98
    • 5) 사회적 자본과 품질경영활동 99
    • 6) 사회적 자본과 경영성과의 관계 101
    • 7) 품질경영활동과 경영성과 102
    • 8) 가설검증 요약 103
    • 5. 공공 공연장 운영주체 유형별 분석 105
    • 1) 공공 공연장 운영주체 유형에 따른 차이분석 106
    • 2) 간접운영 공공 공연장에 대한 회귀분석 결과 107
    • 3) 직접운영 공공 공연장에 대한 회귀분석 결과 112
    • 4) 분석결과 비교 117
    • Ⅴ. 결론 및 제언 120
    • 1. 연구결과의 요약 120
    • 2. 연구의 시사점 123
    • 1) 연구의 이론적 시사점 124
    • 2) 연구의 실무적 시사점 125
    • 3. 연구의 제한점 및 향후 연구방향 126
    더보기

    참고문헌 (Reference)

    1. 리더십, 현대경제연구원, 21세기 북스, , 2008

    2. 예술경영, 한국문화예술진흥원, , 1987

    3. 인간행동론, 이한검, 형설출판사, 인간 행동론, , 2001

    4. 조직행동론, 이학종, 法文社, , 2004

    5. 조직행동연구, 신유근, , 1998

    6. 현대조직행동론, 정수진, 김양호, , 2005

    7. 예술기관의 리더십, 이용관, , 2008

    8. 2010공연예술실태조사, 예술경영지원센터, 문화체육관광부, , 2010

    9. 문화시설 운영 효율성 지표개발, 한국문화관광연구원, , 2010

    10. 지식정보화 사회의 교육과 행정, 주삼환, 학지사, , 2000

    1. 리더십, 현대경제연구원, 21세기 북스, , 2008

    2. 예술경영, 한국문화예술진흥원, , 1987

    3. 인간행동론, 이한검, 형설출판사, 인간 행동론, , 2001

    4. 조직행동론, 이학종, 法文社, , 2004

    5. 조직행동연구, 신유근, , 1998

    6. 현대조직행동론, 정수진, 김양호, , 2005

    7. 예술기관의 리더십, 이용관, , 2008

    8. 2010공연예술실태조사, 예술경영지원센터, 문화체육관광부, , 2010

    9. 문화시설 운영 효율성 지표개발, 한국문화관광연구원, , 2010

    10. 지식정보화 사회의 교육과 행정, 주삼환, 학지사, , 2000

    11. 서울시 문화시설 운영 방안 연구, 홍지성, 이화여자대학교 정책과학대학원, , 2008

    12. 조직혁신에 관한 통합모형의 탐색, 이지우, 최만기, 한국인사조직학회, , 1997

    13. 공공 공연장의 운영 개선방안 연구, 문 웅, , 2006

    14. 브랜드 애착의 결정변수와 결과변수, 이문규, 김나민, 김해룡, 한국소비자학회, "소비자학연구, , 2005

    15. (21세기 아트센터의) 예술경영 리더십, 이인권, 어드북스, , 2006

    16. 문화기반시설 중장기 확충 및 발전방안 연구, 김세훈, , 2001

    17. 서울시 공공 공연장의 운영 실태와 개선방안, 김소은 ( So Eun Kim ), 백선혜 ( Seon Hae Baik ), 서울시정개발연구원, 서울시정개발연구원, , 2011

    18. 문예회관,지역문화 창조하는 거점으로 기능해야, 박영정, "문예회관, , 2005

    19. 지역공연장 운영주체에 따른 문제점 및 개선방안, 정영기, 이은미, , 2010

    20. 상주예술단체를 통한 공공 공연장 활성화 방안 연구, 이호응, , 2010

    21. 변혁적 리더십이 조직구성원의 창의성에 미치는 영향, 채주석, 충북대학교 경영대학원, 변혁적 리더십이 조직구성원의 창의성에 미치는영향, , 2010

    22. CSR활동의 적합성과 CSR연상: 종업원 동일시를 중심으로, 김해룡(Hae-Ryong Kim), 이형탁 ( Hyoung Tark Lee ), 한국경영학회, CSR 활동의 적합성과 CSR 연상:종업원 동일시를 중심으로, , 2010

    23. 연구논문:호텔의 시장지향성과 사업성과간 통합적 매개변수의 역할, 이덕재, 박만석, , 2002

    24. 지역성’,강화를 위한 서울시 기초자치구 문예회관 활성화방안 연구, 김소영, "지역성’, , 2010

    25. 상사의 서번트 리더십이 리더효과에 미치는 영향-호텔기업을중심으로, 장병주, , 2005

    26. 코스닥 벤처기업의 최고 경영진 사회적 자본이 기업 퇴출에 미치는 영향, 김양민(Yangmin Kim), 한국전략경영학회, , 2007

    27. 감성적 리더십이 조직의 효과성에 미치는 영향: 부천시 공무원을 중심으로, 김명하 ( Myung Ha Kim ), 손호중 ( Ho Jung Son ), 가톨릭대학교 정부혁신생산성연구소, , 2012

    28. 최고경영자들의 외부네트웍이 기업성과에 미치는 영향에 관한 실증적 연구, 유재욱(Yoo Jae-Wook), 대한경영학회, , 2007

    29. CSR활동의 내부마케팅 효과 연구: 기업명성과 임직원들의 직무만족을 중심으로, 류지영 ( Ji Young Ryu ), 윤각 ( Kak Yoon ), 한국PR학회(구 한국홍보학회), CSR 활동의 내부 마케팅 효과 연구-기업명성과 임직원들의 직무만족을 중심으로, , 2011

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    33. 문화공간의 아마추어예술 프로그램 운영과정에서 지역사회단체와의 동반자관계 형성에 관한 연구, 임학순, , 2001

    34. 상사의 서번트 리더십이 구성원의 자기효능감, 리더신뢰 및 서비스지향성에 미치는 영향: 행정서비스 조직을 중심으로, 오종철, 양태식, 대한경영학회, "상사의 서번트 리더십이 구성원의 자기효능감, , 2009

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