서울 도시 사회의 질 (Social Quality) 연구

조권중 ( Kwon Joong Choh ),변미리 ( Mi Ree Byun ),최지원 ( Ji Won Choi ) 서울시정개발연구원 2009 연구보고서 Vol.2009 No.7

A new approach to society is necessary while economic recession goes on in 2009. Policy agenda have consisted of the quality of life and competitiveness in the globalization era. Although these agenda will continue in economic coordination, social issues may arise in the conflicts of economic interests. This study attempts to search for new policy agenda and theory for Seoul society. Social quality is a comprehensive conception of people`s life and society. This conception arise from the reflection of society in Europe. After constituting social quality theory in the 1990s, the social quality approach has develop comparative research framework ranging from concept, to methodology and to policy agenda. In this study, while examining European research works, Asian comparative studies and Korean application, social quality indicator framework is presented for Seoul. Seoul urban society is evaluated on the framework of the social quality approach which consists of four areas; socio-economic security, social cohesion, social inclusion and social empowerment. With this recognition of social quality, this study suggests several policy agenda for the creative administration of Seoul Metropolitan Government. Urban policy should be oriented for the dynamic equilibrium among security, participation, trust and activity. SMG(Seoul Metropolitan Government) should consider various policy issues of urban society for social quality; material innovation, safety and security, solidarity and social integration, conflicts and participation, balancing regional identity, and individual empowerment. Above all, social policy of fundamental should focus on ``flexicurity`` of employment, polarization and poverty problems, public health system, as well as education for equity and opportunity.

서울시 중장기 사회적 자본(Social Capital) 증대방안 연구

조권중 ( Kwon Joong Choh ),최지원 ( Ji Won Choi ) 서울시정개발연구원 2010 연구보고서 Vol.2010 No.10

Social capital becomes main policy agenda in the current situation. Korean society has been recognized as the low-trust one that could be obstacle to progress towards advanced society. The Seoul Metropolitan Government has emphasized communication and trust with civil society. Now issues on the social capital would be main foci of social policies in Seoul. So, this study attempts to examine theoretical basis and urban policies regarding the social capital formation. While examining research works, comparative studies and Korean application, the indicator framework of social capital is presented for Seoul. Korean society and Seoul urban society are evaluated on the framework of the social capital. The social capital is variously defined by different research works. However it is commonly regarded as social network, participation, trust and norm that facilitate collective action including cooperation and coordination. The effects of social capital would be diffused to society where individuals have opportunities to enhance social well-bing, Government improves its performance while implementing accountable policy as well as democratic decision making. Also economic performance such as development and growth is founded on the social capital formation in the advanced society. With this recognition of social capital formation, this study suggests various policy recommendations for Seoul Metropolitan Government according to each area of social capital framework. SMG should focus on public trust for the success of reform, Innovation of public service could be depend on communication with citizen, Leadership in the government should be emphasized in the communication with citizen. Information culture and critical culture are emphasized for trust formation. Social network in the regional community and civil society should be facilitated along institution of citizen participation. Participatory democracy emphasizes non-government organizations which could mediate administration and citizen interest in civil society. The social capital is formulated in the participation on voluntary organizations in regional communities. At last, the social capital becomes resources for strategic urban policies.

서울 시민의 모바일 생활양식과 공공 공간의 변화 연구

조권중(Kwon joong Choh),나도삼(Do-Sam Rha),손웅비(Woong bi Sohn),최지원(Ji-Won Choi) 서울연구원 2006 서울연구원 정책과제연구보고서 Vol.- No.-

서울의 차세대 전자정부 모델 연구

조권중 ( Kwon Joong Choh ),최지원 ( Ji Won Choi ) 서울시정개발연구원 2009 연구보고서 Vol.2009 No.40

A new approach to the e-government is necessary while the information technology evolves into ``ubiquitous`` technology. The Korean Government has made new policy plans about the Information Society while it reorganized the Committee on National Information Strategy. Seoul Metropolitan Government (SMG) had led e-government policy involving advanced government services. Now, it is time that next the generation model of e-government should be considered for Seoul facing transition to next term of mayor. This study attempts to search for the new model of e-government for Seoul. While studying the national information plans such as the u-Korea Plan, the National Information Plan, the Next Generation e-Government Implementation Plan and the Ubiquitous City Integration Plan, this study suggests policy agenda and strategies for the e-government for Seoul. Also this study analyzes trends of information technology with framework of e-government consisting of civil society, organization and public services. The next generation of e-government should be oriented for e-governance, efficient works and personalized ubiquitous services. With this recognition of next model of e-Government, this study suggests several policy recommendations. "Government with Citizen, Convenient Urban Life" is provided as a slogan for the vision of Seoul e-government. The next generation e-government should emphasize citizen empowerment, quality of public service, efficiency of urban management and the integration of information with regard to participation, service and information. Also the e-government policy should concord with the u-city policy for implementing the extended model of e-government. For the SMG, the role of information planning agency should be strengthened while recognizing e-government policy implementation as the innovation process of government.

활력 도시사회를 위한 시민 역량 제고 (Citizen Empowerment) 정책 연구

조권중 ( Kwon Joong Choh ),최지원 ( Ji Won Choi ) 서울시정개발연구원 2010 연구보고서 Vol.2010 No.44

Citizen empowerment could become main policy agenda in the current situation. Korean society has been recognized as polarized one that could be obstacle to progress towards advanced society. The Seoul Metropolitan Government has emphasized communication with civil society as well as active urban society. Now issues on the citizen empowerment would be main foci of social policies in Seoul. So, this study attempts to examine theoretical basis and urban policies regarding the empowerment. While examining the social quality approach and Korean application, the indicator framework of social empowerment is presented for Seoul. Korean society and Seoul urban society are evaluated on the framework of the social empowerment. The social empowerment is defined in the theoretical work of social quality. Empowerment is concerned with "the means and processes and relations necessary for people to be capable of actively participating in social relations and actively influencing the immediate and more distant social and physical environment", The empowerment is focused on the capabilities and the ability of people which are enhanced by social relations, Government could empower citizens while implementing accountable policy as well as democratic participation. With this recognition of social empowerment, this study suggests various policy recommendations for Seoul Metropolitan Government according to each area of social empowerment framework. The social empowerment is developed alongside knowledge, communication and participation. SMG should support citizen learning and education system and emphasize qualitative job creation for citizen capabilities. Leadership in the government should reside in the communication with citizen. Policy agenda should become open to citizen participation. Also, the regional community and civil society should be facilitated along institution of citizen participation.

서울시 디지털산업 육성방안

최봉(Bong Choi),김범식(Bum-Sik Kim),조권중(Kwon-Joong Choh),김묵한(Mook-Han Kim),이준영(Joon-Young Lee) 서울연구원 2016 서울연구원 정책과제연구보고서 Vol.- No.-

서울시 복지서비스전달기관 간 협력적 네트워크 구축방안 연구

이주헌 ( Joo Hun Lee ),김선자 ( Sun Ja Kim ),조권중 ( Kwon Joong Choh ),박성문 ( Seong Moon Park ) 서울시정개발연구원 2009 연구보고서 Vol.2009 No.16

The recent financial crisis creates increasing welfare demands. However, resources for public use such as tax revenues has been shrinking at the same time, This welfare-paradox requires a fundamental reform of the welfare system as a whole, The new welfare system is expected to be more cost-efficient and long-term sustainable. At the heart of the welfare reform lies a welfare delivery system, More efficiency can be found in realignment of service delivery relations and redundancy minimization inherent in welfare programs, Unlike the traditional welfare delivery system, in the new system some authorities and autonomy are given to non-governmental welfare organizations, and their active involvements in welfare delivery are always welcome. ``Community Welfare Organizations`` are the key institutions that would reflect the concept of participatory governance since 2005. However, neither systemic evaluation of their effectiveness nor attempt to correct operational defections has been made since. In addition, although the success of new welfare delivery system depends largely on the voluntary participation and active collaboration among welfare organizations outside governmental sector, no comprehensive study on inter-organizational collaboration has been conducted as well. In this context, the purpose of this study is threefold. First, it delves into the dynamics of welfare delivery system in local governments within Seoul metropolitan government. Operating managers of non-profit social service organizations were asked to evaluate the effectiveness of current system and degree of collaboration, and to identify the major partners in welfare program implementation. Second, based on the data gathered, this study describes the diversity and dynamics of social service delivery networks. This study found out that despite the same institutional background, social service delivery systems in two local governments (Songpa-Gu and Nowon-Gu) show a considerable level of diversity. Twelve different network maps were drawn in accordance with the relationships between organizations and service programs. Third, the factors promoting collaboration were determined, A series of regression analyses were conducted, and the results show that the degree of integration with public agencies, the participation in the existing social welfare networks, and the managerial professionalism of managers are significant factors that influence on the level of collaboration of social service delivery organizations. In addition, organizations in Songpa-Gu are generally more collaborative than the organizations in Nowon-Gu. An interesting finding is that the membership of ``Community Welfare Organization`` is not related to the level of collaboration of organizations. It could mean that the major goal of recent social service delivery reform has not been accomplished, and it is necessary to develop different strategies to promote participatory and collaborative culture in social service delivery system, Based on the findings, this study suggests that, first, the Community Welfare Organizations should be rearranged in a direction that guarantees more autonomy and public assistance. Second, public intervention in service delivery should be smart. For example, by transferring information sharing and management functions to community welfare center, public agencies can avoid heavy overload and thus concentrate on the more significant functions such as monitoring, auditing and evaluation. Finally, the identified structural holes in two local governments should be carefully managed, these holes (organizations) are the key resources by which we can minimize the managerial cost and effectively run the social service delivery networks.