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모바일서비스가 조직성과에 미치는 영향에 관한 실증적 연구
최성용,이교엽 한국서비스경영학회 2003 서비스경영학회지 Vol.4 No.3
Considering the rapid growth of mobile devices, such as mobil e phones, PDA, etc., this study aimed to find out a proper model for the influence of mobile service system on the organizational performance. Genera lly the implementation of mobile service systems requires multi-dimensi onal activities related with hardware, software (information system), orgaware, and so on. To accomplish research objectives effectively in this study, the f actors influencing organizational performance were classified as four categories ; c o r p o r a t e 최성용이교엽서비스경영학회지 제4권 제3호 2003년 12월 18operational environment, enterpr ise information infrastructure, b u s i n e s application systems, and mobile services. Top management support and sys tem infrastructure is essential t o b o t h online information and mobile service systems. And mobile servi ce systems must be designed and implemented to meet organizational strateg y. Online information systems have more influence on the organizational p erformance than mobile service systems right now and must be previously co nstructed to implement mobile service systems.
모바일 서비스가 대학조직 성과에 미치는 영향에 관한 연구
방명하(Myungha Bang),이교엽(Kyoyoub Lee) 한국IT서비스학회 2006 한국IT서비스학회지 Vol.5 No.2
Today most customers are networked via wired or wireless media. They receive more information than ever before so become clever with valuable information. Under ubiquitous environment, most organizations are struggling to achieve the competitive edge over other organizations. Like others, University has the same problems to meet clients" needs to become being competitive. Most universities are struggling to find the answer how to develop effective campus service systems considering existing or new information systems with very new to well-known high technologies available to them.<BR> The research is to provide meaningful thoughts by analyzing empirical data and provide meaning information for University being competitive with IS and mobile campus related decisions.