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      • KCI우수등재

        간호사의 직무 배태성, 감성지능, 사회적지지, 이직의도 간의 구조적 관계

        이소정(So Jung Lee),우혜종(Hye Jong Woo) 한국간호행정학회 2015 간호행정학회지 Vol.21 No.1

        This study was done to elicit basic data for effective human resource management by identifying the relationships among job embeddedness, emotional intelligence, social support, and the turnover intention of Nurses. Methods: Research design was to build a hypothetical causal model between variables and to verify its fitness. The sample for this study was 283 nurses with careers of more than 6 months in one hospital of more than 800 beds located in Seoul. They agreed in writing and this study was approved by the Institutional Review Board. Data were analyzedusing SPSS 18.0 and AMOS 18.0 program. Results: Differences in general characteristics for the variables were significant for age, marital status, education, work experience, job title, income, and department. Job embeddedness, emotional intelligence and social support were significantly correlated to turnover intention. Job embeddedness to emotional intelligence and social support showed positive effects and a negative effect to turnover intention. Emotional intelligence to turnover intention showed a positive effect, but social support was not significant. Conclusion: Organizations should provide ways to minimize voluntary turnover of a competent workforce and demonstrate their competency. Also it should develop training and management programs to effectively utilize emotional intelligence.

      • 외래예약 스케쥴링 중재가 대기시간에 미치는 영향

        우혜종,이계정,유은경,박소현,김영란,이부섭,이필호,황인경,류우미,오정미 중앙대학교 의과대학 간호학과 간호과학연구소 2011 중앙간호논문집 Vol.15 No.-

        Background: It is important to develop innovative clinical scheduling systems to minimize patients' waiting time and maximize the patients' satisfaction with the services provided. Purpose: The purpose of this study was a) to evaluate the effectiveness of a clinic scheduling intervention in an outpatient clinic on waiting time and perceived waiting time and b) to explore perceived waiting time and its correlates. Methods: A total of 1718 outpatients who visited an orthopedic clinic at a University hospital from July 2010 to December 2010 were enrolled and randomly assigned to either the control group or one of 4 clinic scheduling model which were designed based on time and case. Data including waiting time, demographic data, and evaluation of clinical services were collected after patients' clinic visits. Data were analyzed using SPSS for Windows (ver. 20) and SAS 9.0. Descriptive statistics, Pearson correlation, ANOVA, and linear regression were used. Results: The waiting times in modified schedule groups were shorter than in the control group (P<0.001). There was significant relationship between the length of waiting time and negative emotion (r=0.031, P<0.001), and low acceptability (r=-0.31, P<0.001) respectively. Covariates predicted negative emotions (Ps <0.001) after controlling for waiting time; however, controllability and stability did not predict acceptability (Ps>0.05) respectively after controlling for waiting time. Conclusion: A clinic scheduling intervention based on time and case would reduce outpatients' waiting time, resulting in increased satisfaction with services.

      • KCI등재후보

        근이완요법이 간호사의 업무스트레스 정도와 기분 및 정서상태에 미치는 효과

        우혜종,박경숙 성인간호학회 2002 성인간호학회지 Vol.14 No.1

        Purpose: This study is to identify the effects of muscle relaxation therapy on mood state and job stress of clinical nurses, finally to purpose the bases of nursing intervention to increased of work efficiency and job satisfaction. Method: The research design was a nonequivalent control group pretest-posttest design. The subjects were 50 clinical nurses (23 for experimental group), who were working for 1-5 years in medical and surgical ward from the 2C-University medical center in Seoul. This study was conducted from May 12 to July 25, 2000. The muscle relaxation therapy was performed 5 weeks to experimental group. The experimental group participated in the muscle relaxation training sessions for 20minutes twice a week during five weeks. The level of job stress was measured by nurses occupational stress scale. The level of Psychological response was measured by Profile of mood state. The data was analyzed using descriptive statistics, X^²-test, t-test, paired t-test. Result: The results of this study were as follows: The experimental group who received the muscle relaxation therapy showed more reduction of job stress level (t=1.35, p=0.038) and profile of mood state level (t=2.27, p=0.027) after therapy than those in control group. Conclusion: This study reveals that the muscle relaxation therapy is effective in reduction of nurse's job stress and promotion of mood state. So the researcher thinks that it is useful in reduction of job stress and increased of job satisfaction in hospital.

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