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김윤태 ( Yun Tai Kim ),류문찬 ( Moon Charn Riew ) 한국품질경영학회 2012 품질경영학회지 Vol.40 No.3
Purpose: ISO 26000 is a newly emerging international standard for corporate social responsibility. This paper aims to derive core subjects of primary concern when introducing and practicing corporate social responsibility. Methods: Perceived performance and importance levels on core subjects in ISO 26000 are investigated, and a survey is conducted from members of organizations having published CSR reports. Frequency analysis, analysis of variance, cross tabulation and IP analysis are used to analyze surveyed data. Results: Items to be improved with high emphasis among 7 core subjects in ISO 26000 are organizational governance for public and private service sectors, fair operating practices for industrial goods manufacturing sectors, and organizational governance and environment for consumer goods manufacturing sectors. Human rights and labor practice are perceived as having high performances in comparison with importance. Conclusion: Organizations should find ways to build social responsibility into their governance systems and procedures with high priority.