호텔종사자의 멘토링 역할이 감정노동 및 자아존중감에 미치는 영향 = The Impact of Mentoring roles to Sentimental work and Self-esteem from Hotel employees

다국어 초록 (Multilingual Abstract)

The effective human recourse management may lead hotel organization``s success also the efficient interaction can be enhanced productivity as well as image. A number of hotel organization faces problems such as conflict of interaction and communication, deepen sentimental work and lack of self-esteem these difficulties would directly related to turnover and job burnout. Therefore when the hotel organization find out the problems as mention above the organization would solve emotional and physical anguish from effective mentoring system. The effective mentoring system would improve self-esteem and organizational performance also from the confidence the hotel organization could create high level of achievement, operation as well as management thus this study focus on suggested issue.

참고문헌 (Reference)

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