The Influence of E-commerce Logistics Service Quality on Customer Engagement Behavior

Dongxu ZHANG(Dongxu ZHANG),Zhuoqi TENG(Zhuoqi TENG),Mufeng LI(Mufeng LI),Renhong WU(Renhong WU) 국제융합경영학회 2023 융합경영연구 Vol.11 No.2

Purpose: With the rapid development of e-commerce, logistics services, as an important part of e-commerce shopping, have gradually attracted people's attention. Customer engagement behavior is a new topic in marketing, and its connotation is still being explored. The purpose of this paper is to study the relationship between logistics service quality and customer engagement behavior. Research design, data and methodology: This study employed the method of online questionnaire survey, with Chinese e-commerce platform users as the survey objects, 248 valid survey sample data were collected, and the method of factor analysis and structural equation model analysis was used to verify the research hypothesis model constructed in this paper. Results: The four dimensions of e-commerce logistics service quality have different influences on customer satisfaction, and the influence of availability on customer satisfaction is not significant. Convenience, assurance, and security have a significant positive impact on customer satisfaction; Customer satisfaction has a significant positive impact on the three dimensions of customer engagement behavior: customer repeat purchase behavior, online word-of-mouth, and customer referrals. Conclusion: The results of this study will provide useful reference for the managers of e-commerce companies to improve customer engagement behavior by improving the logistics service quality.

Behaviour and design of Grade 10.9 high-strength bolts under combined actions

Dongxu Li,Brian Uy,Jia Wang,Yuchen Song 국제구조공학회 2020 Steel and Composite Structures, An International J Vol.35 No.3

The use of high-strength steel and concrete in the construction industry has been gaining increasing attention over the past few decades. With it comes the need to utilise high-strength structural bolts to ensure the design load to be transferred safely through joint regions, where the space is limited due to the reduced structural dimensions. However, research on the behaviour of high-strength structural bolts under various loading combinations is still insufficient. Most of the current design specifications concerning high-strength structural bolts were established based on a very limited set of experimental results. Moreover, as experimental programs normally include limited design parameters for investigation, finite element analysis has become one of the effective methods to assist the understanding of the behaviour of structural components. An accurate and simple full-range stress-strain model for high-strength structural bolts under different loading combinations was therefore developed, where the effects of bolt fracture was included. The ultimate strength capacities of various structural bolts obtained from the present experimental program were compared with the existing design provisions. Furthermore, design recommendations concerning the pure shear and tension, as well as combined shear and tension resistance of Grade 10.9 high-strength structural bolts were provided.

Behaviour and design of bolted endplate joints between composite walls and steel beams

Dongxu Li,Brian Uy,Jun Mo,Huu-Tai Thai 국제구조공학회 2022 Steel and Composite Structures, An International J Vol.44 No.1

This paper presents a finite element model for predicting the monotonic behaviour of bolted endplate joints connecting steel-concrete composite walls and steel beams. The demountable Hollo-bolts are utilised to facilitate the quick installation and dismantling for replacement and reuse. In the developed model, material and geometric nonlinearities were included. The accuracy of the developed model was assessed by comparing the numerical results with previous experimental tests on hollow/composite column-to-steel beam joints that incorporated endplates and Hollo-bolts. In particular, the Hollo-bolts were modelled with the expanded sleeves involved, and different material properties of the Hollo-bolt shank and sleeves were considered based on the information provided by the manufacture. The developed models, therefore, can be applied in the present study to simulate the wall-to-beam joints with similar structural components and characteristics. Based on the validated model, the authors herein compared the behaviour of wall-to-beam joints of two commonly utilised composite walling systems (Case 1: flat steel plates with headed studs; Case 2: lipped channel section with partition plates). Considering the ease of manufacturing, onsite erection and the pertinent costs, composite walling system with flat steel plates and conventional headed studs (Case 1) was the focus of present study. Specifically, additional headed studs were pre-welded inside the front wall plates to enhance the joint performance. On this basis, a series of parametric studies were conducted to assess the influences of five design parameters on the behaviour of bolted endplate wall-to-beam joints. The initial stiffness, plastic moment capacity, as well as the rotational capacity of the composite wall-to-beam joints based on the numerical analysis were further compared with the current design provision.

Analysis and design of demountable steel column-baseplate connections

Dongxu Li,Brian Uy,Farhad Aslani,Vipul Patel 국제구조공학회 2016 Steel and Composite Structures, An International J Vol.22 No.4

This paper aims to investigate the demountability of steel column-baseplate connections subjected to monotonic and cyclic loading. This paper presents the finite element analysis of steel column-baseplate connections under monotonic and cyclic loading. The finite element model takes into account the effects of material and geometric nonlinearities. Bauschinger and pinching effects were also included in the developed model, through which degradation of steel yield strength in cyclic loading can be well simulated. The results obtained from the finite element model are compared with the existing experimental results. It is demonstrated that the finite element model accurately predicts the initial stiffness, ultimate bending moment strength of steel column-baseplate connections. The finite element model is utilised to examine the effects of axial load, baseplate thickness, anchor bolt diameter and position on the behaviour of steel column-baseplate connections. The effects of various parameters on the demountability of steel column-baseplate connections are investigated. To achieve a demountable and reusable structure, various design parameters need to be considered. Initial stiffness and moment capacity of steel columnbaseplate connections are compared with design strengths from Eurocode 3. The comparison between finite element analysis and Eurocode 3 indicates that predictions of initial stiffness for semi-rigid connections should be developed and improved design of the connections needs to be used in engineering practice.

Behaviour and design of high-strength steel beam-to-column joints

Dongxu Li,Brian Uy,Jia Wang 국제구조공학회 2019 Steel and Composite Structures, An International J Vol.31 No.3

This paper presents a finite element model for predicting the behaviour of high-strength steel bolted beam-tocolumn joints under monotonic loading. The developed numerical model considers the effects of material nonlinearities and geometric nonlinearities. The accuracy of the developed model is examined by comparing the predicted results with independent experimental results. It is demonstrated that the proposed model accurately predicts the ultimate flexural resistances and moment-rotation curves for high-strength steel bolted beam-to-column joints. Mechanical performance of three joint configurations with various design details is examined. A parametric study is carried out to investigate the effects of key design parameters on the behaviour of bolted beam-to-column joints with double-extended endplates. The plastic flexural capacities of the beam-to-column joints from the experimental programme and numerical analysis are compared with the current codes of practice. It is found that the initial stiffness and plastic flexural resistance of the high-strength steel beam-to-column joints are overestimated. Proper modifications need to be conducted to ensure the current analytical method can be safely used for the bolted beam-to-column joints with high-performance materials.

Analysis and design of demountable circular CFST column-base connections

Dongxu Li,Jia Wang,Brian Uy,Farhad Aslani,Vipul Patel 국제구조공학회 2018 Steel and Composite Structures, An International J Vol.28 No.5

In current engineering practice, circular concrete-filled steel tubular (CFST) columns have been used as effective structural components due to their significant structural and economic benefits. To apply these structural components into steelconcrete composite moment resisting frames, increasing number of research into the column-base connections of circular CFST columns have been found. However, most of the previous research focused on the strength, rigidity and seismic resisting performance of the circular CFST column-base connections. The present paper attempts to investigate the demountability of bolted circular CFST column-base connections using the finite element method. The developed finite element models take into account the effects of material and geometric nonlinearities; the accuracy of proposed models is validated through comparison against independent experimental results. The mechanical performance of CFST column-base connections with both permanent and demountable design details are compared with the developed finite element models. Parametric studies are further carried out to examine the effects of design parameters on the behaviour of demountable circular CFST column-base connections. Moreover, the initial stiffness and moment capacity of such demountable connections are compared with the existing codes of practice. The comparison results indicate that an improved prediction method of the initial stiffness for these connections should be developed.

Developing Sustainable Clothing Design Using Chinese Auspicious Patterns

Dongxue Li,박주희,김승현,Siyuan Liu 한국복식학회 2022 International journal of costume and fashion Vol.22 No.2

Chinese auspicious patterns(吉祥图案) have been widely applied to Chinese garments. In order to develop sustainable and innovative clothing design using Chinese auspicious patterns, this paper explored how the patterns were applied to the traditional costumes, and figured out how the concept of cherishing things embodied through the auspicious forms. On this basis, we developed four designs conveying sustainablity. The conclusions are as follows: firstly, by exploring the expression forms and symbolic meanings of auspicious patterns of Chinese traditional clothing. In this paper, we categorized them into three main categories, covering auspicious patterns in Chinese character form, auspicious patterns in pictographic form and comprehensive patterns. Secondly, this paper derived a concept of cherishing things(惜物) from Chinese culture, and developed a three-dimensional model showing how the concept can be applied: they are splicing of the waste fabrics, weaving and embroidering with waste or abandoned materials, and dyeing and painting with natural dyes. In addition, in the design practice, the upcycling of traditional Chinese auspicious patterns were completed by using three-dimensional models to realize the sustainable design of auspicious patterns. Finally, this paper developed a new fashion design that demonstrates the possibilities of diverse clothing design.

Behaviour and design of demountable steel column-column connections

Dongxu Li,Brian Uy,Vipul Patel,Farhad Aslani 국제구조공학회 2016 Steel and Composite Structures, An International J Vol.22 No.2

This paper presents a finite element (FE) model for predicting the behaviour of steel column-column connections under axial compression and tension. A robustness approach is utilised for the design of steel columncolumn connections. The FE models take into account for the effects of initial geometric imperfections, material nonlinearities and geometric nonlinearities. The accuracy of the FE models is examined by comparing the predicted results with independent experimental results. It is demonstrated that the FE models accurately predict the ultimate axial strengths and load-deflection curves for steel column-column connections. A parametric study is carried out to investigate the effects of slenderness ratio, contact surface imperfection, thickness of cover-plates, end-plate thickness and bolt position. The buckling strengths of steel column-column connections with contact surface imperfections are compared with design strengths obtained from Australian Standards AS4100 (1998) and Eurocode 3 (2005). It is found that the column connections with maximum allowable imperfections satisfy the design requirements. Furthermore, the steel column-column connections analysed in this paper can be dismantled and reused safely under typical service loads which are usually less than 40% of ultimate axial strengths. The results indicate that steel column-column connections can be demounted at 50% of the ultimate axial load which is greater than typical service load.

Analysis and design of demountable embedded steel column base connections

Dongxu Li,Brian Uy,Vipul Patel,Farhad Aslani 국제구조공학회 2017 Steel and Composite Structures, An International J Vol.23 No.3

This paper describes the finite element model for predicting the fundamental performance of embedded steel column base connections under monotonic and cyclic loading. Geometric and material nonlinearities were included in the proposed finite element model. Bauschinger and pinching effects were considered in the simulation of embedded column base connections under cyclic loading. The degradation of steel yield strength and accumulation of plastic damage can be well simulated. The accuracy of the finite element model is examined by comparing the predicted results with independent experimental dataset. It is demonstrated that the finite element model accurately predicts the behaviour and failure models of the embedded steel column base connections. The finite element model is extended to carry out evaluations and parametric studies. The investigated parameters include column embedded length, concrete strength, axial load and base plate thickness. Moreover, analytical models for predicting the initial stiffness and bending moment strength of the embedded column base connection were developed. The comparison between results from analytical models and those from experiments and finite element analysis proved the developed analytical model was accurate and conservative for design purposes.

Assessment of titanium alloy bolts for structural applications

Dongxu Li,Brian Uy,Jia Wang,Yuchen Song 국제구조공학회 2022 Steel and Composite Structures, An International J Vol.42 No.4

This paper explored the viability of utilising titanium alloy bolts in the construction industry through an experimental programme, where a total of sixty-six titanium alloy (Ti/6Al/4V) bolts were tested under axial tension, pure shear and combined tension and shear. In addition, a series of Charpy V-notch specimens machined from titanium alloy bolts, conventional high-strength steel bolts, austenitic and duplex stainless steel bolts were tested for impact toughness comparisons. The obtained experimental results demonstrated that the axial tensile and pure shear capacities of titanium alloy bolts can be reasonably estimated by the current design standards for steel structures (Eurocode 3, AS 4100 and AISC 360). However, under the combined tension and shear loading conditions, significant underestimation by Eurocode 3 and unsafe predictions through AS 4100 and AISC 360 indicate that proper modifications are necessary to facilitate the safe and economic use of titanium alloy bolts. In addition, numerical models were developed to calibrate the fracture parameters of the tested titanium alloy bolts. Furthermore, a design-based selection process of titanium alloy bolts in the structural applications was proposed, in which the ultimate strength, ductility performance and corrosion resistance (including galvanic corrosion) of titanium alloy bolts was mainly considered.