전자 유통 시스템과 호텔예약 시스템의 상호 기능 효율화를 위한 방안(2)

구태회 한국관광정보학회 2000 觀光情報硏究 Vol.- No.5

Electronic automation is one of the most promptly changing parts of the hospitality industry. Advanced technology in the areas such hotel reservation systems, guest services and hotel sales and marketing has been placed to enhance the effectiveness of their work process. Now, more than ever before, hotel managers must recognize the fundamental knowledge of the electronic systems and manage the property management systems in their own organizations. This study is conducted to provide accurate and authoritative knowledge in regard to the essentials of electronic systems including GDS(Global Distribution Systems) and PMS(Property Management Systems) for those who are involved in the hotel management. The study involves four major purposes. First, the membership of the GDS Reservation Team has been explained. Second, the responsibility of each Team member has been identified to improve efficient working relationship. Third, the tools of the Reservation Teams have been describe in detail. Finally, the problems confronting the Reservation Teams and their solutions have been outlined. By reviewing this study an educational resource for hotel operations, sales and marketing, and management personnel will be introduced to make them better understand and use GDS as an effective marketing method.

기술적 발전이 산업의 네트워크 구조에 끼친 영향에 대한 연구

구태회,이윤철 한국항공대학교 경영연구소 2000 경영연구 Vol.7 No.2

정보 기술(IT)은 호텔을 비롯한 여행 산업에 혁신을 가져왔으며 그 산업 내의 기업들이 보유하고 있는 경쟁력을 변화시켜 가고 있다. 특히 항공사가 주축이 되어 개발하기 시작한 online 예약 시스템인 CRS는 관련 산업인 호텔과 여행사의 상품 유통 경로에 끊임없는 변화의 원인을 제공하였고 또 CRS 구축에 필요한 기술적 발전은 그러한 기업들간의 network 구조에 지속적인 변화를 불러 왔다. 지난 10여년에 걸쳐서 얻어진 정보 기술의 혁명은 여행 산업에 속한 기업들이 효율적인 협력을 하도록 하였고 또 실질적인 세계화의 수단을 제공하여 그 기업들의 경영에 전략적 시사점을 부여하였다. 반면에 hospitality 산업의 경영자들은 그러한 IT의 능력 유통 경로로써의 잠재성 그리고 조직에 끼치는 효과를 이해하지 못하고 있는 실정이다. 그 근본적인 원인은 아직 IT가 전달하는 구체적인 혜택을 확인하지 못했기 때문이다. 따라서 기본적인 시도로써 IT로 인하여 야기된 여행 산업에서의 구조적 변화를 확인해 보는 것이 필요할 것이다. 본 연구에서는 여행 산업의 network에 개입하고 있는 구성 요소와 그 구성 요소가 기술적 발전으로 인해서 새로운 network를 구성해 가는 과정을 파악하고 그리고 앞으로 인터넷이라는 수단으로 인해서 어떠한 network 구조로 변화해 갈 것인지를 예측해 보고자 한다. Information technologies have not only led innovation into the tourism industry but also changed the competitiveness of each corporate involved in it. Especially, online systems called CRSs, which have been developed primarily by airlines, provide the related industry such as hotels and tour operators reasons why they have to adopt consistent changes and the technological development required to establish CRSs has transformed the network structure among them. Through the revolution in the information technology of the tourism industry during the last decade the members of the network could achieve effective cooperation and practical means to globalize themselves. However, the managers in the hospitality industry have not identified IT'S capacities, possibilities and effectiveness on the organizations. This study will provide the insights about the members of the network in tourism industry and examine the changes in the network proceeded by the technological development. Finally, the perspective of emerging network combined with internet will be introduced.

우리나라 야생조류의 체내 납(Pb)과 카드뮴(Cd) 축척

김정수,신주렬,이화수,구태회 경희대학교 환경연구소 2006 環境硏究 論文集 Vol.15 No.-

입주자대표회의가 한 하자보수청구와 구분소유자에게 귀속하는 하자보수에 갈음하는 손해배상청구권의 제척기간과의 관계

구태회 민사판례연구회 2012 民事判例硏究 Vol.- No.34

집합건물의 소유 및 관리에 관한 법률 제9조에 의하면, 아파트 구분소유자들은 분양자에 대하여 하자보수에 갈음한 손해배상청구권을 행사할 수 있지만, 수천 세대에 달하는 구분소유자들이 개별적으로 하자를 확인하고 손해배상청구를 한다는 것은 현실적으로 불가능하다. 이와 같은 점을 고려하여 이 사건 원심판결을 비롯한 2009년 상반기까지의 다수의 하급심 판결들은 입주자대표회의가 분양자 등을 상대로 하자보수를 요구한 사정이 입증되면, 이를 구분소유자를 대신하여서 한 재판 외의 권리행사로 보아 하자보수에 갈음한 손해배상청구권의 제척기간을 준수한 것으로 해석하였다. 그러나 대상판결은, 입주자대표회의가 한 하자보수청구는 구분소유자에게 개별적으로 귀속하는 하자보수에 갈음한 손해배상청구권의 제척기간에 아무런 영향을 미치지 않고, 아파트 인도일로부터 10년 이내에 구분소유자들이 손해배상청구권을 행사하지 않았다면, 제척기간이 경과하였다고 판시하면서, 위와 같은 하급심 실무가 잘못이라는 점을 명백히 밝혔는바, 이는 그동안의 논란을 정리한 최초의 판결이라는 점에서 그 의미가 크다. 물론, 현실적인 필요성을 도외시할 수는 없겠지만, 기존의 하급심 실무를 따를 경우, 구분소유자들로서는 입주자대표회의를 통해 간편하게 권리 행사를 할 수 있을뿐더러 손쉽게 10년이라는 장기간의 제척기간도 보전하게 되는데, 이는 현행 법률 체계ㆍ구조상으로 보거나, 또 담보책임기간의 합리적 조정이라는 측면에서 보더라도 구분소유자의 보호에만 치우쳐 분양자에게 일방적으로 불리한 결과를 낳게 된다. 따라서 주택법상의 하자보수청구권과 집합건물법상의 하자보수에 갈음한 손해배상청구권을 서로 별개의 권리로 보고, 이를 근거로 집합건물법상 손해배상청구권에 대하여 주택법상 단기 하자보수책임기간(1~3년)의 적용을 배제하고 있는, 현재 대법원의 확립된 입장을 견지하는 한, 이론적 명확성뿐만 아니라 구체적인 타당성의 측면에서도 대상판결의 결론은 타당하다고 생각한다. Unit owners of apartment can make a ‘claim for damages instead of defect-repair’ against sellers of apartment by the Art. 9 of the korean ‘Act on the Ownership and Management of Condominium (AOMC)’. But realistically speaking, it is impossible that thousands of unit owners check defects of apartment and claim damages individually. Considering the reality such as above, until the first half of 2009, a lot of lower courts, including the appellate court of this case, had regarded demands for defect-repair by ‘residents representative committee’ as extrajudicial claims which ‘residents representative committee’ makes on behalf of each unit owners, and so had decided that unit owners kept the exclusion period of ‘claim for damages instead of defect-repair’. However, this judgment of the Supreme Court holds that demands for defect-repair by ‘residents representative committee’ have no concern with the exclusion period of ‘claim for damages instead of defect-repair’ belonging to each unit owners, and therefore the exclusion period is lapsed unless unit owners demand damages within 10 years from the date of apartment-delivery. So, the Supreme Court makes clear that the decisions of lower courts such as above is wrong. This is the leading case, which calms controversy until recently. Of course, we can not ignore realities. But according to decisions of lower courts until recently, unit owners can claim damages conveniently through ‘residents representative committee’ as well as can keep long exclusion period of 10 years easily. This result is unilaterally unfavorable to sellers of apartment compared with unit owners, even from the perspective of reasonable adjustment of defect-warranty period or structure of current laws. Thus, as long as we maintain the established stance of the Supreme Court which does not apply short defect-warranty period(1~3 years) by the korean ‘Housing Act (HA)’ because of separating the ‘claim for defect-repair’ by HA and the ‘claim for damages instead of defect-repair’ by AOMC, I agree theoretically and practically with the conclusions of this judgment.

물자절약으로 자원전대비

구태회 한국식품산업협회 1976 좋은식품 Vol.31 No.-

韓國에 渡來하는 재두루미의 越冬生態

具太會 慶熙大學校 1984 論文集 Vol.13 No.-

The largest flock of White-naped Crane, Grus vipio Pallas in Korea overwinters in the estuary of the Han River, where it flows into the Yellow Sea. Approximately 1,500-2,000 cranes arrive from October to December every year. Food plants of the White-naped Crane are widespread and abundant in this area, which was designated a Natural Monument in 1975 and has been protected since. But because of a mult-purpose dan built upstream (at Paldang, Gyonggi-do) in 1972, salt concentrations in the rive water and soil have increased. As a result, several non-food plants appear to be increasing in number and displacing the food plants. The impact of these changes on the overwintering Crane population in unknown.

호텔상품의 신 유통 경로와 GDS 를 통한 경쟁 우위 전략의 방향

구태회,손재근 한국관광정보학회 2000 觀光情報硏究 Vol.- No.6

The amount of hotel reservations being requested to hotels through the electronic distribution channels including the internet and the GDS is steadily increasing. Those methods now become important business sources and primary contributors for profits of hotels. Especially the increase of productivity has emphasized on the strategic use of the electronic distribution channels effectively and improving their potential. The employees in primary position of a hotel such as a reservation manager, a director of marketing and a general manager should identify the nessecity of these systems. The purposes of this study are: Firstly to ensure and understanding of electronic distribution channels - internet and global distribution system - and their relevance to hotels. Secondly to provide and understanding of how the internet and GDS are increasingly impacting distribution within the hotel industry. Finally to explain the potential role of the internet as an essential way of bookings. The EDS(Electronic Distribution System) such as GDS and internet should be considered on the basis of a strategic tool by establishing alliance with the hotel's internal information systems - PMS and CRS - to serve sellers including travel product and service suppliers and buyers including travel agents and the general public. Undrestanding how GDS and internet function will be effectively connected with hotel systems will be the responsibility of the employees in the hospitality industry.

호텔산업의 전략적 Network에 관한 연구 : Online 유통채널자원을 중심으로 Global Distribution systems in the Hotel Industry

구태회,권유홍 한국관광정보학회 2002 觀光情報硏究 Vol.- No.10

This study explains the significant role of networks between hospitality firms in examining basic issues expecially in the online environment. Prior studies regarding strategic management and hospitality industry have been primarily reviewed firms to identify competitive activities from either external industry sources of form internal Resources and capabilities. However, the result revealed only the hypothesis that the networks of relationships in which hospitality firms are imbedded profoundly influence their conduct and performance. Three key areas of strategy have been identified and set into typology, in terms of actors, resources, and activities in the hospitality industry. To explore the role of the networks in the industry further research with those three areas should be conducted with industry cases.

GDS를 통한 호텔 판매의 유통 구조와 역할에 관한 연구

구태회 한국관광정보학회 1999 觀光情報硏究 Vol.- No.4

The electronic sales channels make it possible today that travel agencies have access to various hotel databases where they can not only search for their perfect hotel accommodation but also place a reservation at the same time. Almost daily travel agencies can read about a certain hotel that launched its new information of the product and price through its property management system in an effort to streamline its rooms sales process and to reduce actual sales and marketing expenses. Today most of these electronic distribution channels run on booking engines from one of some top GDS providers i.e. SABRE, Galileo/Apollo, Worldspan and Amadeus. This study has been performed to provide resources of education and better understanding of the GDS mechanism to hotel reservation, sales and marketing, and management level staff. Through this study, firstly, the role of GDS in the travel booking process has been explained. Secondly, how hotels have become part of the GDS electronic reservation process has been described. Finally, the roles, needs, concerns and benefits of using the GDSs have been demonstrated. Based on this first approach hotel employees, especially, in charge of GDS operations and PMS duties will acknowledge benefits of GDS through the information provided by the effective use of global distribution systems as an electronic distribution tool. In addition those employees will have to improve their roles by ensuring the opportunities for increased sales and consistently developing their internal systems.

국내 특급 호텔의 전략적 네트워크 매개 중앙성이 경영성과에 미치는 영향 - 국내 특급 호텔에 대한 사회네트워크 분석을 중심으로-

구태회 한국이벤트학회 2006 이벤트학연구 Vol.5 No.2