감정노동과 감정부조화가 노조몰입에 미치는 영향: 직무소진의 매개효과를 중심으로

김정자(Kim, Jeong-Ja),김해룡(Kim, Hae-Ryong) 한국경영교육학회 2020 경영교육연구 Vol.35 No.4

[연구목적] 본 연구는 조직구성원의 감정노동 및 감정부조화에 주목하고 이로 인해 발생하는 직무소진과 노조몰입에 미치는 영향을 실증적으로 검증하기 위한 것이다. [연구방법] 이러한 목적을 달성하기 위해 선행연구의 문헌을 고찰하고 일곱 개의 연구가설을 설정하였다. U시와 B시에 소재하고 있는 대학병원 종사자를 대상으로 총 200부의 설문지를 배포하여 최종적으로 187부의 설문자료를 수집하였으며, 수집된 자료에 대해 신뢰성과 타당성을 검토하였다. 또한, 상관관계분석, 다중회귀분석, 그리고 매개회귀분석을 통해 가설을 검증하였다. [연구결과] 감정노동 및 감정부조화가 직무소진의 하위요소 중 감정고갈과 탈 인격화에 유의한 정(+)적 영향을 미치는 것으로 나타났으며, 감정노동과 감정부조화가 노조몰입에 유의한 정(+)적 영향을 미치는 것으로 나타났다. 또한, 직무소진의 하위요소 중 감정고갈이 노조몰입에 대해 유의한 정(+)적 영향을 미치는 것으로 나타났다. 마지막으로 감정노동이 노조몰입에 영향을 미치는데 있어서 직무소진의 하위요소 중 감정고갈이 부분매개역할을, 감정부조화가 노조몰입에 영향을 미치는데 있어서 감정고갈이 완전매개역할을 하고 있음을 확인하였다. [연구의 시사점] 본 연구를 통해 대학병원 종사자가 직무수행과정에서 겪게 되는 감정노동과 감정부조화의 결과로 직무소진과 노조몰입이 발생함을 확인할 수 있었다. [Purpose] Focusing upon emotional labor and emotional dissonance of organization’s members, this study empirically examined their effects on job burnout and union commitment. [Methodology] For this purpose, we reviewed previous literature and we developed seven hypotheses. To verify these hypotheses, data were collected through questionnaire survey from workers of university hospitals in U city and B city. Data from 187 respondents were tested by reliability, validity, correlation, regression, and mediated regression analysis. [Findings] This study found that emotional labor and emotional dissonance is positively related to job burnout(emotional exhaustion and depersonalization) and union commitment. Also, it is found that job burnout(emotional exhaustion) is positively related to union commitment. The results showed that job burnout(emotional exhaustion) mediated partially the relationship between emotional labor and union commitment and job burnout(emotional exhaustion) mediated fully the relationship between emotional dissonance and union commitment. [Implications] This study empirically assessed job burnout and union commitment as some of main consequences of workers’ emotional labor and dissonance at university hospitals.

마이크로컴퓨터를 利用한 移動平均濾波器의 시뮬레이션에 관한 硏究

金子龍 진주여자전문대학 1985 論文集 Vol.7 No.-

This paper is to simulate the microcomputer-based moving average filter which is known to be able to provide low pass filter characteristic. It showed that high frequency noise are canceled effectively in frequency domain and in time domain and the results of the estimated cutoff frequency formular are compared with those of simulation.

FFT 파우워 스펙트럼 分析器의 컴퓨터 시뮬레이션에 關한 硏究

金子龍 진주여자전문대학 1988 論文集 Vol.10 No.-

本 論文에서는 마이크로 컴퓨터를 利用하여 스펙트럼을 解析할 수 있는 經濟的이며 效率的인 FFT 스펙트럼 解析器를 構成하였다. 시뮬레이션 結果, 入力信號의 周波數 成分이 周波數 스팩트럼상에서 安定되게 나타났음을 確認하였다. This study is to implement the economical and effectively FFT spectrum analyzer which can be analyzed Frequency spectrum using microcomputer. As a result of simulation, it is confimed that frequency component of input signal is stably exhibited on frequency spectrum.

矩形波狀의 雜音을 除去하는 디지털 同期加算 濾波器에 關한 硏究

金子龍 진주여자전문대학 1989 論文集 Vol.11 No.-

本 論文에서는 短形波에 random한 正弦波 雜音이 包含되어 있는 入力信號에, 원하는 有意信號 成分을 抽出하는 同期加算 濾波器(Synchronous Addition Digital Filter : SADF)에 대해서 考察하였으며, 시뮬레이션 結果 效果的으로 雜音을 除去할 수 있음을 確認하였다. This study is to examine the synchronous addition digital filter which extracts required intention signal in gredient from input signal including random sinusoidal noise. As a result of simulation it is confirmed that noise can be effectively cancelled.

뉴럴 네트워크를 이용한 숫자음 인식

金子龍 진주여자전문대학 1996 論文集 Vol.19 No.-

This speech recognition study was undertaken from the use of input pattern with codewards of codebook obtained by Vector Quantization out of spoken digits, and used the likelihood ratio method to make the most of codebook. I also adopted input layer of Neural Network as input data, and carried out speech recognition study concerning Korean isolated digits through the training. After experiment, I found out that the higher recognition ratio improvement could be attained by the lager codebook of Vector Quantization and the higher train data ratio.

마이크로 컴퓨터를 利用한 케스케이드 徵分 디지탈 濾波器에 關한 硏究

金子龍 진주여자전문대학 1986 論文集 Vol.8 No.-

正弦波狀의 雜音을 除法하는 適應形 移動 平均 濾波器의 컴퓨터 시뮬레이션에 關한 硏究

金子龍 진주여자전문대학 1987 論文集 Vol.9 No.-

本 論文에서는 低域 信號에 廣帶域의 自色性 雜音과 狹帶域의 正弦波 雜音이 包含되어 있는 入力信號에서 원하는 有意信號 成分을 有出하는 適應形 移動 平均 瀘波器(Adaptive Moving Average Filter : AMAF)를 考察하였으며, 시뮬레이션 結果, 瀘波器 自信이 갖는 파라메터가 自動 調整 되므로서 效果的으로 雜音을 除去할 수 있음을 確認하였다. This study is to examine the adaptive moving average filter which extracts reguired intention signal ingredient from input signal including which noise of wide-band and sinusoidal noise of narrow-band in low-pass signal. As a result of simulation it is confirmed that noise can be effectively cancelled, through the automatic control of filter's own parameter.

濟州道에서 Feijoa(Feijoa sellowiana Berg.)의 果實發育에 關한 硏究

白子勳,朴才昊,韓海龍 濟州大學校 亞熱帶農業硏究所 1992 亞熱帶農業硏究 Vol.9 No.-

濟州道 地方에서 feijoa (Feijoa sellowiana Berg.)의 經濟的 果實 生産 可能性에 關한 基礎資料를 얻기 위하여 'Mammoth', 'Triumph', 'Robert' 및 'Coolidge' 品種에 대하여 9月 下旬부터 11月 上旬까지 果實의 外的, 內的, 發育 狀態를 調査한 結果는 다음과 같다. 增加倍數 收穫時 結果 從徑 1.62~1.7 48.35~51.84㎜ 橫徑 1.77~1.8 38.85~40.97㎜ 果重 4.73~6.59 41.54~50.85g 果肉重 6.17~9.69 8.35~11.06g 果肉步合比 1.31~1.71 20.79~22.45% 果皮두께 1.49~1.66 7.28~7.45㎜ 糖度 1.35~1.74 12.65~15.11。Brix This study was conducted to obtain the data for feijoa (Feijoa sellowiana Berg.) production in Cheju. Four feijoa cultivars-Mammoth, Triumph, Robert and Coolidge-were compared in development of fruits harvested at different maturing stages. Increasing rate of fruit size (fruit length, width and weight) and fruit quality (pulp weight, pulp content, skin thickness and soluble solids) were examined from Oct. 26 to Nov. 5 (90~130 days after anthesis) in 1990. The results obtained are summerized as follow. Increasing rate Fruit size and quality (Nov.5) Fruit length 1.62~1.7 48.35~51.84mm Fruit width 1.77~1.8 38.85~40.97mm Fruit weight 4.73~6.59 41.54~50.85g Pulp weight 6.17~9.69 8.35~11.06g Pulp content 1.31~1.71 20.79~22.45% Skin thickness 1.49~1.66 7.28~7.45mm Soluble solids 1.35~1.74 12.65~15.11。Brix

지식공학을 위한 Prolog 프로그래밍 환경에서 제어 정보에 관한 연구

김자룡,홍영표 진주여자전문대학 1990 論文集 Vol.13 No.-

In the Prolog programming environment it is easy to program by the Pattern compound function and the automatical feed-back device. On the contrary this feed-back device makes debugging difficult bacause user has difficulties in finding out program control. That is, there occurs bug that user doesn't notice error feed-back when performs the undefined predicate. This study proposes box model as debugging tool to control this, and Puts the examples debugging with the devide-and-query to support debug in the status of Algorithm. The devide-and-query is the method to find bug by asking the user whether each clause is correct or not. With this, Prolog, beyond the scope of knowledge representing language, will be able to perform logical interpretation as an Artifical Intelligence Language.

濟州島內 導人 造景 및 栽培植物의 種類에 關한 調査硏究(II)

李宗錫,韓海龍,白子勳,朴庸奉 제주대학교 1981 논문집 Vol.13 No.-

To investigate the cultivation plant species introduced in Jeju idland area, Korea, the second study was made in 1981. A total 47 families and 214 species of plants were noted in this study. The observated species were divided into 165 species of herbaceous plant such as 33 species of annuals and bieannuals, 18 species of perennials, 92 species of perenial evergreens and 12 species of bulb or tuberous plants and 49 species of woody plants such as 19 species of deciduous and 30 species of evergreen trees. Among the recorded plants, 127 species were culivated as potted ornamental plant, and 41 species were used for flower-bedding and landscaping. And 46 species were utilized as esculant plant. In Jeju island, cultivars of the introduced plants should be observed in the future.