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Research on the Innovation Service of Garage Storage in High-end Community - focused Fuzhou Oak Bay
Muxin Zhang,Young-Hwan Pan 한국융합학회 2021 한국융합학회논문지 Vol.12 No.5
중국 중산계급이 궐기하는 배경 하에 차고 저장 서비스가 고급 지역사회에서 사용자 체험을 제고시키는 중요한 구성 부분으로 되었다. 본 연구는 중국 썅수만을 예시로 들며, 보관 서비스의 지속적인 발전을 위한 새로운 보관 서비스 시스템에 대해 소개하고자 한다. 연구 목적에 달성하기 위해 모델하우스 방문, 사용자 심층 인터뷰 조사와 사용자 여정 도로 고객의 핵심 니즈를 파악하여 맞춤형 서비스 프로세스를 구축하였다. 최종 분석 결과를 보자면 해당 보관 서비스 시스템은 공간을 늘렸을 뿐만 아니라 고객 만족도도 높였다. 따라서 본고는 기타 건설회사에 이론적 서포트와 개리지 서비스의 실제 사례를 제공하며 커뮤니티의 서비스 시스템 성능을 대폭 개선할 수 있다. With the rising of the middle-class in China, the garage reserve has become an important element considered by the high-end community in improving user’s experience. Taking Oak Bay, China as an example, this study aims to present a new system of storage service that can help companies achieve sustainable development of storage services. In order to achieve this goal, a customized service process is made by investigating user’s need with sample visits and in-depth interviews, and finding user’s key points with journey maps. The final analysis shows that this storage service system helps to expand the space and improve user’s satisfaction. Therefore, this paper provides theoretical support and practical basis of garage services for other construction companies, and greatly improves the service system of community.
Wenyu Liu,Haishan Zhou,Muxin Zhang,Ying Shang,Yudan Liu 대한전자공학회 2022 IEIE Transactions on Smart Processing & Computing Vol.11 No.6
This paper presents a remote identification method for smart-meter operation errors based on a wireless sensor network (WSN) in a smart city to reduce the bad operation of smart meters. In the WSN, ZigBee communication technology was used to collect data from smart meters to enhance the reliability of information. The LEACH protocol can effectively extend the network life cycle and was selected as a communication protocol for WSNs to collect operation data from intelligent meters. Based on the operation data of a smart meter collected by a WSN, a remote identification model of operation error of a smart meter was established. The limited memory least square algorithm was adopted to construct the remote identification model of operation error for a smart meter to realize the remote identification of a smart-meter error in a smart city. The proposed method can use a WSN to collect operation data from a smart meter and remotely identify the mean absolute percentage error (MAPE) and root mean square error (RMSE) of a smart meter’s operation error, which were less than 1%.