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BARRIER TO ELECTRONIC KNOWLEDGE REPOSITORY SUCCESS: INFORMATION OVERLOAD AND CONTRIBUTION OVERLOAD
Bock, Gee-Woo,Kang, Youn-Jung 한국경영정보학회 2007 한국경영정보학회 학술대회논문집 Vol.2007 No.-
In the present competitive organizational environment more organizations are implementing knowledge management initiatives to gain strategic advantage. One such initiative is that of implementing electronic knowledge repositories (EKR) which often leads to a rapid increase in the quantity of information employees have to process daily; raising concerns of employees being overloaded. This is especially true for current EKRs using distributive technology, enabling customizable individual workspaces which can result in loose knowledge structures. This paper identifies a new type of information overload (IO), extending the concept as occurring in both knowledge seekers and contributors and uses cognitive dissonance theory to provide evidence that IO can change employees' perception of EKR usage. This research paper provides the first empirical evidence that overload has no sufficient affect on EKR continuance intention directly, but has significant negative affect on the two main success measures; perceived usefulness and satisfaction of the system.
Bock, Gee-Woo,Kim, Jong-Hyun,Shuo, Hannah Yang,Lee, Ji-Myoun The Korea Society of Management Information System 2012 Asia Pacific Journal of Information Systems Vol.22 No.1
Asynchronous Learning Networks (ALN) has become a kind of prevalent information systems to supplement or even substitute a traditional classroom face-to-face teaching method. In this paper, we investigate the impacts of types of courses, lecturers' instruction models and computer self-efficacy on the ALN effectiveness in teaching from lecturers' perspective. We conducted survey to professors in various faculties such as School of Computing, Faculty of Arts, Science, Business, Law and Engineering in the National University of Singapore. According to the responses from ninety-eight professors, instruction modes positively influence the usage of ALN; types of course and lecturers' computer-efficacy influence lectures' satisfaction of ALN in teaching. Both the usage of ALN and satisfaction of ALN positively influence the effectiveness of ALN. The results of this study fill the gap of ALN researches in education by examining it from lecturers' perspective and enable schools to improve their implementation of ALN systems based on our findings.
Cross Cultural Study on Behavioral Intention Formation in Knowledge Sharing
Bock, Gee-Woo,Lee, Jin-Yue,Lee, Ju-Min The Korea Society of Management Information System 2010 Asia Pacific Journal of Information Systems Vol.20 No.3
The implementation of Knowledge Management Systems does not guarantee knowledge sharing within organizations because knowledge sharing cannot be mandated. Although previous investigations have attempted to identify the motivational factors that facilitate knowledge sharing, the results of these studies cannot be easily applied across organizations due to the highly context specific nature of knowledge sharing. Societal culture, as well as organizational culture, affects knowledge sharing behavior. This is why successful knowledge sharing initiatives in the United States, for example, may prove ineffective in another country with a very different culture like China. Therefore, it is clearly important to understand the effects of different societal cultures on individuals' knowledge sharing behaviors. The principal objective of this study is to deepen our understanding about the impact of national culture on an individual's knowledge sharing intention. In order to achieve this goal, field data was collected from 197 employees from a variety of companies and organizations in two countries-Sweden and China. In a collectivistic culture such as China, anticipated reciprocal relationships have been shown to directly affect individuals' attitudes toward knowledge sharing, and the organizational climate has also been shown to affect subjective norms to a significant degree. Subjective norms can influence intentions to share knowledge indirectly through attitudes. In the highly individualistic culture of Sweden, one's sense of self worth and anticipated reciprocal relationships have been shown to profoundly affect individuals' attitudes towards knowledge sharing. In both countries, anticipated extrinsic rewards have been shown to exert no detectable effects on respondents' knowledge sharing attitudes, and subjective norms and organizational climate have been determined not to affect knowledge sharing intentions directly. Rather, in both cases, knowledge sharing intentions have been shown to be directly affected by attitude.