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안천의,이근수 안성산업대학교 1999 論文集 Vol.31 No.-
Recently in production part of manufacturers, there are high interested about JIT system. And its importance is recognized momentously and its adaptable range is very rapidly extended. Market circumstances are changing as manufacturing environment is from vendor leading to vendee leading. Under the JIT system, purchasing activity is very important. And the most important factor is the buyer-supplier relationship. This study concerns the buyer - supplier relationship and performance in JIT system.
안천의,김병천 안성산업대학교 1997 論文集 Vol.29 No.2
The structural change have been made continuously in the service part and Economy have moved gradually from production part to service part. This phenomenon mean that in the economy the significance of service is increasing. In the case of Bank whose main business is the service, as the government drives the Financial self-control Policy and Market Opening Policy, the Banks will get an advantage in the competition only when they figure out the exact customer's need, evaluate it and supply the high-quality service to the customers. Therefor, the purpose of this study is to know that which one is that the customer evaluates most highly among the factors when the customer evaluate the quality of bank. According to the Regression Analysis, we got to know that the factors of evaluating the service quality of bank are the respondency, the corporality, the confidency which gives a notable affect on the customers. Therefor, the service suppliers of the bank can improve their service quality by giving a effort on the processing, speed, the office atmosphere, the clerk's appearance, ect.
안천의,이근수 안성산업대학교 1998 論文集 Vol.30 No.2
In purchasing goods, today's consumers evaluate goods with its quality before purchasing it. And this change of consumer's understanding and desire for quality will be deepened. In this situation, it is necessary for Korean enterprises to improve productivity by improving and heightening quality and cutting down prodution costs so as to continue to grow and develop with strengthened international competitive power. In this research, the factors of quality improvement will be shown by offering what dispositions on-the-job supervisors have about 8 factors of quality improvement that Leonard and Sasser offered, according to the characteristic and circumstances of each enterprise in private enterprise type of manufacturing industry. Also in case of the industry whose quality is well-controlled, that is in case of industry whose quality improvement is achieved, rate of investment in quality prevention costs out of quality cost will be increased; and in case of the industry that lays stress on preventing defective quality, total quality cost will he reduced.
서비스 품질의 서비스 기대 개념에 대한 구조적 모형 연구
안천의,김삼근 안성산업대학교 1997 論文集 Vol.29 No.2
When the customers are purchasing, they always evaluates the value of the purchasing goods. In the corporeal goods, the customers can identify the value of the goods, then directly use the results as the method of making a decision on purchasing the other goods. But, in the intangible goods, he customers cannot identify the value of he goods. The value of the goods, here mentioned, shall be considered as the quality of the goods. Because the tangible goods or the intangible goods have their own value, they can be given their own qualify. Service quality can be described as the degree of the difference between the customer's expectation that the service supplier have to do for the customer and the customer's discretion for the supplied service. Therefore, this study have tried to find out the structural relations on the side of conception in the researched data base for the service expectation. As the results from this study, it has been analyzed that the factors affecting the service expectation have affected the service expectation through the individual desire.
안천의,이근수 안성산업대학교 1998 論文集 Vol.30 No.-
Managers need to take an interest in their company's transportation decision. Especially trucks are efficient for short hauls of high-value merchandise. Therefore, in many cases, trucks can usually offer faster service. A central task in logistics system management is to manage conflict. Because conflict is opponent-centered behavior, it can degenerate into actions calculated to destroy, injure, or thwart an other party in an interdependent relationship. Several strategies for use in logistics system relations are briefly described in this study. First strategy is a behavioral conflict management. it is related to problem solving, persuasion and political solution. Second strategy is a systematic conflict management. It is related to diplomacy, joint membership, exchange of persons and co-optation.
JIT시스템 하에서 구매-공급자의 관계 유형과 성과에 관한 연구
이양원,안천의 群山大學校 1997 論文集 Vol.25 No.-
Recently in production part of manufacturers, there are high interested about JIT system. And its importance is recognized momentously and its adaptable range is very rapidly extended. Market circumstances are changing as manufacturing environment is from vendor leading to vendee leading. Under the JIT system, purchasing Activity is very importance. And the most important factor is the buyer supplier relationship. This study concerns the buyer-supplier relationship and performance in JIT system.