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      • KCI등재

        도시재생사업 건설단계의 참여주체별 위험인지 체크리스트 개발

        박규영,양문석,김선규,Park, Kyu-Young,Young, Moon-Serk,Kim, Seon-Gyoo 한국건설관리학회 2009 건설관리 : 한국건설관리학회 학회지 Vol.4 No.1

        최근 활발히 진행되고 있는 도시재생사업과 같은 대규모 복합개발사업은 사업기간이 길고 다양한 사업주체들이 참여한다. 이러한 특성 때문에 사업추진 과정상 많은 위험요인들을 내포하게 되고 이를 관리하는 것은 사업의 성패에 큰 영향을 미친다. 그러므로 도시재생사업에서 위험을 인지하고 대응하는 일련의 위험관리 과정은 정확하고 체계적으로 수행되어야 한다. 위험관리과정에서 위험인지단계는 다양한 위험요인을 인지하고 그 위험의 성격을 규정하는 첫 단계이며, 위험을 인지하는 기법 체크리스트는 가장 보편적이고 실용적인 방법이라고 할 수 있다. 따라서 본 연구에서는 도시재생사업의 개발단계에서 사업주체들의 업무를 분석하고, 위험요인을 도출하여 사업주체별로 위험을 분류하는 체크리스트를 제안하였다. 이러한 주체별 위험인지 체크리스트는 실무자가 쉽게 위험을 파악할 수 있는 도구로써, 도시재생사업과 같이 다양한 사업주체들이 자신은 물론 다른 사업 참여자들의 위험을 인지하는데도 효과적일 것이라고 기대된다. The mixed-use development project like urban regeneration project has been enforced with long period and participation of various stakeholders. For this character, lots of risk could be occurred during the process of project and the project's success or failure depends on the risk management. So the process of identifying and responding to risks in urban regeneration projects should be followed systemically. The risk identification phase is the first step to identify risk factors and define risk's character. One of the risk identification methods, the checklist, is the most practical and well-known one. This study suggests the check list that devide risks classified by stakeholders through analizing tasks of stakeholders and drawing risks. This kind of checklist which handles risk factors classified by stakeholders is an easy tool to identify risks and expected to be effective to find risks for various stakeholders and themselves in the urban regeneration projects.

      • KCI등재

        신용장거래에 있어서 개설의뢰인의 서류심사 및 통지의무

        박규영(Kyu-Young Park) 한국통상정보학회 2006 통상정보연구 Vol.8 No.4

        This study is related with the judgements of our country’s supremcourt against the transaction of Letter of Credit which is beneficiary’s fraudulent trade deal. In this case I think to analyse the judgements and to present the basic grounds on which the judgements were established. In Letter of Credit transaction, there are the major parties, such as, beneficiary, issuing bank, or confirming bank and the other parties such as applicant, negotiating bank, advising bank and paying bank. Therefore, in this cases, the beneficiary, the French Weapons’ Supplier who did not shipped the commodities, created the false Bill of Lading, let his dealing bank make payment against the documents presented by him and received the proceeds from the negotiating bank or collecting bank, thereafter was bankrupted and escaped. For the first time, even though the issuing bank conceived that the presented documents were inconsistent with the terms of L/C. it did not received the payment approval from the applicant against all the discrepancies, made the negotiating bank pay the proceeds to exporter and thereafter, delivered the documents to the applicant long after the time of the issuing bank’s examination of documents. The applicant who received the documents from the issuing bank, instantly did not examine the documents and inform to the issuing bank whether he accepted the documents or not. Long time after, applicant tried to clear the goods through custom when he knew the bill of ladings were false and founded out the documents had the other discrepancies which he did not approved. As the results, the applicant, Korea Army Transportation Command claimed, that the issuing bank must refund his paid amount because issuing bank examined the documents unreasonably according to u.c.p 500 Act 13th, 14th. In spite of the applicant’s claim, the issuing bank argued that it paid the proceeds of L/C reasonably after receiving the applicant’s approval of an discrepancy of document, the delayed shipment, but for concerning the other discrepancies, the trivial ones, the applicant did not examined the document and noticed the discrepancies in reasonable time. Therefore the applicant sued the issuing bank for refunding it’s paid proceeds of L/C. Originally, this cases were risen between Korea Exchange Bank and Korea Army Transportation Command. As result of analysing the case, the contents of the case case have had same procedure actually, but the lower courts, the district and high courts all judged the issuing bank was reasonable and did not make an error. As analysing these supreme court’s judgements, the problem is that whether there are the applicant’s liability of examining the documents and informing its discrepancies to the issuing bank or not, and if the applicant broke such a liabilities, it lost the right of claiming the repayment from issuing bank. Finally to say, such applicant’s liabilities only must be existed in case the documents arrived to the issuing bank was delivered to the applicant within the time of the documents examination according to u.c.p 500 Act 14, d. i. But if any the documents were delivered to applicant after time of the documents examination, the applicant had not such liabilities because eventhough after those time the applicant would have informed to the issuing bank the discrepancies of documents, the issuing bank couldn’t receive repayment of its paid proceeds of document from the negotiating bank. In the result after time of issuing bank’s examination of documents, it is considered that there’s no actual benefit to ask the applicant practice it’s liability. Therefore finally to say. I concluded that the Suprem Court’s judgement was much more reasonable. In the following, the judgements of the supreme court would be analysed more concretely, the basic reasons of the results be explained and the way of protecting such L/C transaction would b

      • KCI등재
      • KCI등재

        개인의 특성과 혁신유도 특성이 인터넷뱅킹 확산에 미치는 영향

        박규영(Park Kyu-Young) 한국문화산업학회 2002 문화산업연구 Vol.2 No.2

        It is indispensable for the bank adopting Internet Banking to understand satisfying factors for customers and diffusing ones of internet banking. In this paper, it is to be verified the relationship between individual and the innovational driven characteristics and the diffusing of Internet Banking. For the purpose of accomplishing this study, concretely, specific factors of users' own and specific ones of Internet Banking as innovation are to be induced through literature review on the theory of innovation, diffusion, Web and Electronic Commerce. Furthermore, the effect that what do the specific factors influence on users' satisfaction and the diffusion of Internet Banking is also to be verified by using empirical analysis. It is indispensable for the bank adopting Internet Banking to understand satisfying factors for customers and diffusing ones of internet banking. In this paper, it is to be verified the relationship between individual and the innovational driven characteristics and the diffusing of Internet Banking. For the purpose of accomplishing this study, concretely, specific factors of users' own and specific ones of Internet Banking as innovation are to be induced through literature review on the theory of innovation, diffusion, Web and Electronic Commerce. Furthermore, the effect that what do the specific factors influence on users' satisfaction and the diffusion of Internet Banking is also to be verified by using empirical analysis.

      • KCI등재

        전자무역 : B2B e-마켓플레이스의 e-CRM요인이 고객관계의 질과 성과에 미치는 영향 -전환장벽의 조절효과를 중심으로-

        송선옥 ( Sun Yok Song ),박규영 ( Kyu Young Park ) 한국통상정보학회 2011 통상정보연구 Vol.13 No.4

        본 연구는 고객관계관리의 중요성과 비중이 높아짐에 따라 B2B e-마켓플레이스에서의 e-CRM요인이 고객관계의 질과 성과에 미치는 영향관계를 파악하고 이러한 영향관계에서 전환장벽이 조절효과를 가지는지를 기업 대상 설문조사 자료를 토대로 실증분석 하였다. 분석결과를 살펴보면 첫째, e-CRM 요인(e-Marketing, e-Service, e-Sales)은 B2B e-마켓플레이스이용 고객들(공급자/구매자)과의 관계의 질(만족, 신뢰)과 성과(재구매 의도, 장기지향성)에 유의한 정(+)의 영향을 미쳤다. 둘째, 고객관계의 질과 성과 간의 분석에서는 관계의 질이 높을수록 성과도 높아지는 긍정적 관계를 나타냈으며. 셋째, 고객관계의 질과 성과간의 관계에서 전환장벽(대안 매력도, 전환비용)의 조절효과 분석에서는 대안매력도은 부(-) 그리고 전환비용은 정(+)의 조절효과를 보였다. The Purpose of this study was to establish a theoretical basis for relationship marketing exercised in the B2B e-Marketplace and to empirically analyze causal relationship among e-CRM factor, together with quality and the performance of the customer relationship. The population sample of this study was the companies who had experience for using the B2B e-Marketplace, and a data analysis was made through frequency analysis, factor analysis, multiple regression analysis and hierarchical regression analysis, utilizing statistical package of SPSS 18.0. The result of proving the assumptions are as follows; First, the e-CRM factors(e-Marketing, e-Service, e-Sales) of B2B e-Marketplace showed the positive influence on the customer relationship quality factor. Second, the e-CRM factors of B2B e-Marketplace showed the positive influence on the customer relationship performance factor. Third, according to the test result on the relationship between quality factor and performance factor, customer relationship quality factor(satisfaction, trust) had positive effect on performance factor. Last, for the moderating effect of switching barrier in the customer relationship quality factor(satisfaction, trust) on the B2B e-Marketplace and its performance factor(reusing intention, long-term orientation) of maintaining the relation, the subordinate variables of switching barrier(alternative attraction, switching cost) showed the positive moderating effects.

      • KCI등재

        貿易 e-Marketplace에 대한 使用者 抵抗에 관한 硏究

        송선옥(Song Sun Yok),박규영(Park Kyu Young),오가영(Oh Ka Young) 한국무역상무학회 2006 貿易商務硏究 Vol.29 No.-

        The almost studies that is related to an e-Trade and an e-Marketplace only have been focused on the diffusion and acceptance since the innovation was adopted in markets. The existing studies failed to notice the resistance of innovation in the course of accepting innovation. The resistance of innovation, however, is not the contrary concept of acceptance, it is should be understood as a construct which can explain the course of the diffusion and acceptance. This study will be analysed as follows: First, nevertheless the resistance of users is important, it couldn't be presented systematically through acceptance of innovation, accordingly the concept of resistance of innovation will derive concept from review of literature researched on prior researches. Second, the factors which can be affected to the resistance of innovation of the main trade firms which use the e-Marketplace will draw. Third, we identify some of determinants that can affect to resistance of user by empirical study, also we investigate how participation can be affected by using a contingency variable. The independent variables used through researched review are the characteristic factors of trade e-Marketplace which was consisted of relative advantage, suitability and complexity, the characteristic factors of trade firms which was consisted of propensity of innovation and attitude, and the characteristic of service quality which was consisted of reliability and reaction. This research also examines the association between independent variables and the resistance of user(dependent variable) by using a variable on participation of user(moderator variable). The sample surveys for this study have been used 109, this study was analysed by the SPSS 12.0 of statistical tool. According to the proved hypothesis there are three important factors which affected the resistance of user. One factor was the relative advantage and complexity from the point of view on the trade firms characteristics of e-marketplace, another factor was the propensity of innovation from the point of view on the trade firms factors, the third factor was the reliance from the point of view on the service quality factors. The results also provided that relative advantage and suitability among the characteristics of e-Marketplace and the reliability among the service quality characteristics have moderated in the moderated regression which was tested the association independent variables and dependent variables while participation of user was using for contingency variable.

      • KCI등재
      • KCI등재

        유비쿼터스 환경에서 기업가정신과 기업역량이 기업성과에 미치는 영향에 관한 연구 -중소기업을 중심으로-

        허은경 ( Eun Kyung Her ),박규영 ( Kyu Young Park ) 한국통상정보학회 2009 통상정보연구 Vol.11 No.1

        As the competitive market environment and industry circumstances become more and more competitive on a daily basis, it is not easy to find an opportunity to initiate small business, or increase performances of Small and Medium Business. The research findings are as follows. First, entrepreneurship(innovation, progressive, social responsibility) has significant effects on the market orientation. Second, company competence(individual resource, technology resource) has significant effects on the market orientation. Third, market orientation has significant effects on the non-financial performance(Internal process performance, learning & growth performance, customer performance). Finally, non-financial performance(Internal process performance, learning & growth performance, customer performance) has significant effects on the financial performance.

      • KCI등재

        커피전문점 선택속성의 중요도와 성과가 고객만족에 미치는 영향

        김광지(Kwang Ji Kim),박규영(Kyu Young Park),박기용(Ki Yong Park) 한국외식경영학회 2012 외식경영연구 Vol.15 No.5

        본 연구의 목적은 커피전문점 선택속성의 중요도와 성과가 만족에 미치는 영향에 관한 연구이다. 가설을 검증하기 위해 커피전문점 주 고객 300명을 대상으로 자료를 수집하여 SPSS 20.0으로 분석하였다. 분석방법으로는 IPA, 회귀분석(stepwise)을 실시하였으며 분석결과는 다음과 같다. 첫째, IPA 분석결과 이디아 커피전문점의 성과와 소비자 태도 점수 모두 다른 커피전문점(스타벅스, 커피빔, 그리고 엔제리너스)보다 높게 나타났다. 둘째, 회귀분석결과 음식결과(맛, 온도), 물리적 환경(분위기, 적절한 조명밝기), 그리고 서비스(믿을 수 있는 서비스, 종업원의 친절성)가 만족에 유의한 영향을 미치는 것으로 나타났다. 본 연구는 이론적 실무적 시사점과 한계점을 제시하고 있다. The Purpose of this study is to research the effects of importance and performance of coffee shop selection attribution on customer satisfaction . To test the hypotheses proposed, data were collected from 300 coffee main targets and analyzed with SPSS 20.0. IPA and Regression analysis(stepwise) were used to test the model. Main results of this study are indicated below. First, the results of IPA analysis is that Ediya coffee brand has performance scores and consumer attitudes scores higher than other coffee brands (Starbucks, Caffebene, and Angel-in-us). Second, the results of regression analysis is that outcome result(taste and temperature), physical evidence (atmosphere, an appropriate the brightness of the light), and service(reliable service, kindness of employee) has positive effect on customer satisfaction This research has several important theoretical and managerial implications and has several limitations.

      • KCI등재

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