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외식기업의 조직문화와 직무만족, 서비스 제공수준의 영향관계 연구
김민경(Min Kyong Kim),김기영(Ki Yong Kim) 한국관광연구학회 2010 관광연구저널 Vol.24 No.2
This research was conducted toward family restaurant companies among dining out enterprises to give out motivation for organizing members as well as analyzing type of organization culture which encourages cooperation and agreement among members in order to suggest plans for dining out enterprises to procure to be more competitive since they face intense competitive environment. Analysis result of this research is as following. First, among organization culture of domestic family restaurants, relations aiming, rank aiming and openness aiming culture were effecting duty satisfaction except rationality aiming culture. Second, duty satisfaction of dining out enterprise employee were analyzed as it was effecting for service providing level for all 4 dimension such as confidence, trust, reaction, and sympathy. So by combining results like this, it`s considered as that customer satisfaction management should be executed by settle down a proper organization culture in dining out enterprises in order to elevate duty satisfaction of employees as well as maximizing service providing level of employees in the end. This research has a point of suggesting plans for dining out enterprises to be more competitive through research on organization culture that were not researched in the past, but it has a limit on outcome since the research was limited on family restaurants among dining out enterprises. Therefore it`s considered as that the next research should be conducted toward more dining out enterprises as well as measuring financial or non financial results in order to measure the relationship between management trait and organization culture.
장남정 ( Nam Jung Jang ),김민경 ( Min Kyong Kim ),양고수 ( Go Su Yang ) 한국시스템다이내믹스학회 2013 한국시스템다이내믹스 연구 Vol.14 No.1
It is necessary to evaluate the greenhouse gases (GHGs) reduction policy by central and regional governments to set up the suitable GHG emissions measures. Quantitative, qualitative and synthetic methods have been adopted by previous researches to estimate GHG reduction policy. However, these methods mostly focused on the results of the reduction policy, rather than understanding and fixing the integrated structures of GHG emissions. In this research, System Dynamics(SD) was applied to 1 million green homes program, self-carfree-day system and carbon point program. The results showed that SD analyses could be appliable for the estimation of GHG reduction policy by developing the feedback loops and dynamic simulation model. SD can be consider as a supplementary tool to estimate the GHG reduction policies through the recognition of the structure in complex real system.
카지노기업 윤리경영 인프라가 종사원의 윤리 및 윤리수행의도에 미치는 영향
한승철 ( Seung Chul Han ),김민경 ( Min Kyong Kim ),문정남 ( Jung Nam Moon ) 경기대학교 관광종합연구소 2015 여가관광연구 Vol.23 No.-
글로벌 기업 경영시대로 접어들면서 기업의 윤리가 사회적으로 많은 영향을 미치고 있는 시대이다. 21세기는 기업의 윤리적 행동에 기업의 성패가 달렸다고 해도 과언이 아니다. 카지노 기업 또한 이제는 윤리적인 경영과 종사원들의 윤리적 행동이 중요한 시대로 접어들었다. 본 연구는 현재 세계적으로 성장을 이루고 있는 카지노 기업들의 무한 경쟁이 가속화되고 있는 상황에서 카지노의 윤리적 인프라가 종사원의 윤리에 영향을 미치는 것을 인식하고 이를 토대로 종사원의 윤리적 수행의도에 대하여 살펴보기 위하여 기존의 기업의 사회적 책임에 카지노특성을 더해서 종사원에게 미치는 영향에 대하여 연구가 필요하다고 논자는 생각하고 있다. As we entered an era of global business management, corporate ethics is much affecting to the society as a whole. In the 21st century, It may be fairly said that company``s ethical behavior is what will make success or break on business. Now, the ethical management of casino companies also is very important as well as ethical behavior of employees. Based on recognition that ethical infrastructure of the casino have a strong influence on employee, in order to investigate ethical performance intention of the employee, this study shows that more research which is not only ethical corporate social responsibility but also the impact of employee in the casino is needed.
정팔진 ( Paul Gene Chung ),김민정 ( Min Jeong Kim ),조한원 ( Han Won Cho ),박정훈 ( Jeong Hun Park ),김민경 ( Min Kyong Kim ) 전북대학교 공학연구원(구 전북대학교 공업기술연구소) 2006 工學硏究 Vol.37 No.-
The study is focused on reviewing about suitability evaluation of collection of small scale sewage treatment, and solve their problem. It is that as collection method, collect tank of gathering sewage is conducted and sewage is carried to around sewage treatment facility or collect pipe using collect carts periodically. Collect treatment project has application to some areas as like park, an amusement park and playground which produces sewage occasionally. The object of primary collect study is the upper stream of water resource, national park and purity region urgently. But, as a result of a spot inspection, we were selected 4 sites, Ju-Cheon, Bu-Gi, Bu-Nam and Sung-Su region that these places are unable to establish small sewage facilities. Evaluation was conducted with construction cost of facilities and collect pipe, maintenance cost. Comparison with sewage treatment facility, collect treatment project proper small sewage. It is suggested that its capacity of small sewage facility is under 100ton/day, collect distance is under 25~30km. It is suggested that collection for small scale sewage treatment has an adapt possibility not only Yong-Dam dam region but also other regions. Also, in order to carry out collection for small scale sewage, it is need that a legal basis.
외식기업의 대기 서비스 요인이 고객 만족에 미치는 영향
진양호(Yang Ho Jin),박미영(Mi Yong Park),김민경(Min Kyong Kim),김성수(Sung Su Kim) 한국관광연구학회 2009 관광연구저널 Vol.23 No.4
This study intends to analyze the effects of `human service`, `physical service`, `spatial service` and `information service` as waiting service factors on customer satisfaction, implemented a questionnaire survey for customers who used family restaurants located in Seoul for a month from May 1 to May 30 in 2008. I analyzed the questionnaires using SPSS win 10.0 for verification of hypothesis and the research results can be summarized as follows. First, kindness and ability of employee as human service, free-sample service and food service as physical service, information service and spatial service appeared to have significant positive effects on customer satisfaction. Second, satisfaction of women was higher than that of men, satisfaction on ability of employee was higher as the age of customer was lower, and satisfaction on ability of employee and spatial service appeared to have significant differences according to occupation. In addition, with regard to ability of employee and food service, the satisfaction appeared to be higher as monthly income of customer was lower, the satisfaction was generally higher as level of education was higher, and satisfaction of the unmarried on human service of food service companies appeared to be higher. From the result of this study, waiting lines of customers increase due to immoderate coupons and affiliate marketing of family restaurants while the study on waiting customers in the restaurants is not sufficient. Further study on mentality of waiting customers or waiting spaces, waiting places according to priority of service by subdividing customers will be needed in the future.