리조트소속 에이전트가 현장에서 경험하는 직무만족과 불만족 요인 및 대안 탐색

강명구(Kang, Myung-Goo),송희경(Song Hee-Kyung) 한국체육과학회 2016 한국체육과학회지 Vol.25 No.4

This study is to examine influence factors belonging resort agent on job satisfaction and dissatisfaction in the field experience with analyzing in depth in order to provide alternatives and the basis for a university, sports agencies, resorts and ministries responsible for training of agents. To accomplish the purpose of the study, 89 agents belonging to resorts in Gangwon Province. are subjected to questionnaire with open questionnaire as a phenomenological method. To support of the open questionnaire results, in-depth interviews were conducted by selection of 5 representative agents. To examine job satisfaction and dissatisfaction factors with open questionnaire, questionnaire from the study of Kang, Myung-Goo(2013), Lee, Jung yeon(2003) and Byun, Jae-Woo, Kim Woo-Sung(2014) is used after revising to fit for the study. Data collection was conducted from 1st December 2015 to 31st of January 2016 with open questionnaire and in-depth interviews in order. Data analysis was implemented as area analysis and classification analysis and the results are as follows. First, for job satisfaction factors of agent belonging to the resort, 5 sub-categories of the work achievement, aptitude for work, business creativity, flexibility of work and interpersonal relationships with 17 concepts are extracted. Second, for job dissatisfaction factors of agent belonging to the resort, 5 sub-categories of inefficiencies, conflict, competition, environmental sensitivity and shift pattern of working with 14 concepts are extracted. Third, for the alternative of job dissatisfaction for agent belonging to the resort, 3 sub-categories of supports on social environment, variety of promotions and improvement in conditions with 8 concepts are extracted.

공간과 발전

강명구 ( Myung Goo Kang ) 한국지방행정연구원 1991 地方行政硏究 Vol.6 No.4

다축 서보시스템의 상호결합 제어

강명구(Myung-Goo Kang),이제희(Je-Hie Lee),허욱열(Uk-Youl Huh) 대한전기학회 1995 대한전기학회 학술대회 논문집 Vol.1995 No.11

자전거이벤트 서비스 품질과 고객만족, 고객행동 의도 간의 관계

강명구(Kang, Myung-Goo),이승은(Lee, Sheng-Yen) 한국체육과학회 2016 한국체육과학회지 Vol.25 No.6

This study aims to examine the relationship between service quality and customer satisfaction of bicycle event and customer behavioral intentions. Convenience sampling method was used as 292 sets surveyed targeting members participated in bicycle event. For that, frequency analysis, exploratory factor analysis, reliability analysis, correlation analysis, multiple regression and a single regression analysis were conducted by using SPSS / WIN VERSION 18.0 program and the conclusion are following. First, service quality of the bicycle event a ffects customer satisfaction. That is, sub-factors of service quality as racing, result and program level affects customer satisfaction. Second, service quality of the bicycle event affects customer behavioral intentions. The sub-factors of result and program level affect Mouth-to-mouth intention and the sub-factors of physical environment and interaction affect the degree of intention for re-participation. Third, customer satisfaction affects behavior of the customer. In other words, customer satisfaction has an influence on mouth-to-mouth intention and the degree of intention for re-participation.

특별기획논문 : 알버트 허쉬만(Albert Hirschman)을 통해 본 공공성의 작동원리: 경쟁, 참여, 이익 개념의 재해석을 중심으로

강명구 ( Myung Goo Kang ) 서울대학교 한국행정연구소 2013 行政論叢 Vol.51 No.2

국가의 중추적 역할을 담당하는 행정과 행정을 철학적이며 실천적으로 담보하는 공공성은 시기를 불문하고 불가분의 관계이다. 그간 공공성 추구에 관한 저간의 행정학 논의를 보면, 한편으로는 정부와 시장 간의 이분법적 경향성을, 다른 한 편으로는 정부-시장-시민사회 간의 절충주의 경향성을 드러내고 있다. 그 결과 행정학은 정체성 위기를 겪었을 뿐 아니라 공공성이 현장에서 실제로 작동하는 방식에 대하여 정치(精緻)한 처방책을 내놓지 못하였다. 이 글의 목적은 공공성 논의의 핵심인 경쟁과 참여, 그리고 양자를 매개하는 이익이라는 세 개념을Albert Hirschman의 1970년대 이후 주요 저작에 기대어 새롭게 해석함으로써 한국적 상황에서 논의되고 있는 공공성 논의의 적실성(適實性)을 높이는 것이다. 시장적 성격의 경쟁, 민주적 성격의 참여를 이익이라는 제 3의 개념을 사용하여 새로운 시각에서 접근함으로써 공익과 사익간의 조화를 통한 공공성 작동 방식의 새로운 해석 가능성을 타진한다. This paper aims to enrich currently undergoing debates on ``the public`` in the field of public administration by creatively applying Albert Hirschman`s main ideas on competition, participation, and interest. Thus far, debate on the topic has been focused on a convenient compromise between markets and governments that fails to convey how ``the public`` actually works. By introducing and applying the idea of interest creatively, a la Hirschman, it is possible to overcome the difficulties of dealing with the topic.

지방자치의 회고와 전망 ; 한국의 분권과 자치: 발전론적 해석

강명구 ( Myung Goo Kang ) 韓國地方行政硏究院 2009 地方行政硏究 Vol.23 No.3

분권과 발전주의 국가 재구조화

강명구(Myung-goo Kang) 한국정치학회 2003 한국정치학회보 Vol.37 No.1

한국에 있어 지방자치 논의는 이상과 현실간의 괴리가 크다. 지방자치가 민주주의의 심화, 시민사회의 활성화 및 국가 경쟁력 강화로 이어질 것이라는 이상적 해석은 한국정치의 변방에 머무르고 있는 지방자치의 현주소를 제대로 가늠하지 못하고 있다. 이 논문의 목적은 이와 같은 괴리를 설명하기 위해 분권의 문제를 국가론 및 발전론과 연계시켜 지방자치에 대한 대안적 해석과 방안을 제시하는 것이다. 논의의 출발은 분권과 자치에 대하여 가져온 선험적이며 이분법적 전제를 타파하고 정치적 선택과 구조적 제약하에서 국가가 목표달성을 위해 분권과 집권의 제도적 장치를 창출/변형시켜 나가는 과정을 살피는데서 출발하는 것이다. 이는 곧 세계화의 여파로 나타나고 있는 국가재구조화의 문제를 국가론적 관점에서 재해석하는 것에 다름 아니다. 이 논문은 신베버주의적 견해를 수용하여 특정 조건하에서 분권을 통한 국가재구조화가 국가와 시민사회의 창조적 결합을 통하여 국가발전의 원동력이 될 수 있음을 수용하고 있다. 즉, 〈국가 대 사회〉의 대립적 구도가 아닌 〈사회 속의 국가〉라는 개념을 통하여 새로운 통치유형으로서의 분권을 해석하고자 한다. 이러한 이론적 시각으로 볼 때 작금의 한국실정은 지나친 저분권 상태이고 그 원인은 주로 국가의 중앙집권적 관행과 분권의 정치적 이용에서 찾을 수 있다. 이의 교정을 위하여 앞으로 추구할 분권의 방향은 발전주의적 국가가 지녀온 억압적이며 동시에 성장 견인차적 성격중 전자를 억제하고 후자를 재활용하는 탄력적 분권에 기초하여야하며 이를 위해서는 무엇보다도 시민사회의 강화와 개혁적 지방정부의 존재가 활성화될 수 있는 방향으로 분권화 정책을 추구하여야할 것이다. With regard to decentralization process currently undergoing in Korea, gap between theory and practice is not to be easily ignored. Theoretically, decentralization policy has been supposed to bring about deepening of democracy, rise of mature local civil society, and strengthening of local competitiveness in the age of globalization. In practice, however, discussions on and actual implementation of decentralization in Korean politics are assuming not central but peripheral importance in academia as well as real world politics. This essay aims to bridge the gap between theory and practice by offering new interpretations on the relationship between decentralization and the restructuring of developmental state. Starting point of this endeavor can be found in discarding the a priori conception of decentralization as "always a good thing." Instead, decentralization is in need of being understood as "a" policy instrument for accomplishing state purpose under the pressure of structural constraints and the latitude of political choice. By critically adopting neo-Weberian thoughts on the relationship between state and civil society (state-in-society instead of state versus society), this essay argues that state restructuring through decentralization can be of great impetus for the renewal of developmental state in Korea by creatively amalgamating state and civil society. Viewed from this perspective, current level of decentralization in Korea is too low mainly due to the presence of and political pressure from anti-decentralization groups as well as incompetent and undemocratic nature of local politics. Advent of reform-minded local government and the strengthening of democratic local civil society in accordance with renewed concern on the importance of decentralization by the central government are suggested as conditions for an alternative way of designing decentralization and development in Korea.

남미의 수입대체 산업화 발전 전략

강명구(Myung-Goo Kang) 한국라틴아메리카학회 2007 라틴아메리카연구 Vol.20 No.4

Albert O. Hirschman has been known as a pioneer in development economics as well as a creative interpreter of political economic approach. This paper is written with three possible contributions in mind. Foremost aim is, by focusing on the analysis of Hirschman's work, to re-capture the meaning of import substitution industrialization(ISI) in Latin America. Second one is to critically review the role of ISI in the emergence of bureaucratic authoritarian regimes. Finally, with all of these discussions, this paper aims to provide Latin American researchers in Korea with opportunities encountering imaginative new world of Hirschman. Research reveals theoretical justification a la Hirschman for the initiation of ISI, only to be criticized during the so-called 'deepening phase' due to the abuse of the policy through over-optimistic ideological approach and the lack of respect for proper functioning of the market principle by the populist and military regimes. In conclusion, this paper finds that Hirschman provides Latin American researchers with alternative perspectives apart from two dominant orientations of modernization and dependency, and with alternative interpretation regarding the emergence and intensification of neo-liberal agony in Latin America.

행정수도이전, 분권, 그리고 균형발전: 또 다른 이야기

강명구 ( Myung Goo Kang ) 서울대학교 한국행정연구소 2006 行政論叢 Vol.44 No.1

중학교 체육교사 교수방법이 수업만족에 미치는 영향

강명구(Kang Myung-Goo),유종상(Yoo Jong-Sang) 한국체육과학회 2009 한국체육과학회지 Vol.18 No.3

It can provide basic materials which can be helpful for P.E. teachers when they teach their students strategically. In order to do this, total 480 students who are attending 4 schools. The former one is for measurement of the types of the P.E. teacher’s teaching. The latter one is for measurement of satisfaction at P.E. teachers. Samplings are analyzed through t-test, ANOVA, correlation analysis, and standard multiple regression by SPSS Ver. 12.0 program. Through these methods and processes of research, following conclusions are derived. First, in the P.E. teaching according to the statistical characteristics of the students, male always recognize better than female students, and 1st>2nd>3rd order in terms of an academic year. In terms of the age of P.E. teachers, the order is thirties>forties>more than fifties for democratic behavioral type, teaching and instruction type, and social supporting type. And for arbitrary behavioral type and positive compensated type, the order is forties>thirties>more than fifties. Second, in the degree of the satisfaction at P.E. class according to the statistical characteristics of the students, mal are satisfied more than female students in terms of teacher’s behavior, environment of P.E., and the score of P.E. On the other side, female students are satisfied more than male in terms of capacity for locomotion. According to the academic year, for whole sub-factors, the order is 1st>2nd>3rd, and forties>thirties>more than fifties for ages of P.E. teachers. Third, the teaching method of P.E. teachers and the degree of satisfaction ofl students have static correlations for all factors. Fourth, the effect of teaching method of P.E. teachers on the satisfaction of students at P.E. class can be observed in all types of teaching method of democratic behavioral type, arbitrary behavioral type, positive compensated type, teaching and instruction type, and social supporting type.