중소기업의 지식공유 활동이 기업성과에 미치는 영향 : 지식경영시스템 수용 의도 매개 효과를 중심으로

전유리,홍아름 한국혁신학회 2019 한국혁신학회지 Vol.14 No.4

In a hyper-connected technology society and the changing market environment to on-demand consumer created markets, the key element for innovation in enterprise is “creating and sharing knowledge.” In a knowledge society, it is important for companies to share knowledge in order to survive. Although there is a perception that knowledge sharing is essential for an enterprise to survive in the knowledge society, knowledge sharing in small and medium-sized enterprises is still insignificant. The purpose of this study is what factors promote knowledge sharing in the enterprise and looked at the impact of SME's knowledge sharing activities on corporate performance, focusing on the acceptance intention of individual members of the organization for knowledge sharing and the use of the knowledge management system. Therefore, this study was conducted for the employees of SMEs in Gyeonggi-do and collected a total of 170 responses by conducting a survey online. The results of this empirical study show that in order for SMEs to be consistently competitive in the changing industrial ecosystem and corporate paradigm of the Fourth Industrial Revolution, it is necessary to establish and operate a knowledge management system to raise the level of knowledge sharing and efficiently manage knowledge of organizational members. 초연결 기술 사회-모든 것이 연결되어 공유되는 사회-와 소비자가 만드는 수요자 중심 (On-demand)의 맞춤형 서비스가 요구되는 시장 환경의 변화에서 기업의 혁신을 위한 핵심 요소는 바로 ‘지식의 창조와 공유’이며, 지식사회에서 기업이 생존하기 위해서 지식공유는 필수적이라는 인식이 지배적이나 중소기업에서의 지식공유는 아직 미미한 상황이다. 본 연구는 경기도 내 중소기업 재직자를 대상으로 지식공유에 대한 조직원 개인의 수용 의도와지식경영시스템의 활용을 중심으로 자유롭게 지식을 공유하고 활용할 수 있는 지식공유의활성화의 주요요인을 알아보고자 하였으며 중소기업의 지식공유 활동과 기업성과와의 관계를 파악함에 목적을 두었다. 따라서 본 연구는 경기도 소재 중소기업 재직자를 대상으로 하였으며 설문조사를 온라인으로 실시하여 총 170명의 응답을 수집하였다. 본 실증 연구 결과를 통해 4차 산업혁명의 변화하는 산업 생태계와 기업 패러다임에서 중소기업이 지속적인 경쟁력을 갖추기 위해서는 조직구성원들의 지식공유 수준을 높이고 지식 관리를 효율적으로 하기 위한 지식경영시스템 구축 및 운영이 필요함을 시사한다.

Knowledge Management Model for the Downstream Oil Energy Sector in the Philippines: A Grounded Theory Approach

Felipe C. Del Rosario III,Tomas S. Tiu KINFORMS 2023 Management Review Vol.18 No.2

Knowledge management can guide the management of an enterprise in running the business with a greater degree of efficiency while decreasing business risks. This dissertation presented a Knowledge Management model as a simplified image outlining the relationships of the devised theory using the grounded theory approach of qualitative research. Through semi-structured interviews done by carefully determining the current preferences of organizational leaders of four oil major companies operating in the downstream oil business in the Philippines, of the relevant knowledge processes backed up by presented documents, presentations, and policy manuals. The grounded theory inquiry developed a principle on modern Knowledge Management encompassing the specifics in the downstream oil sector in the Philippines. Theoretical saturation was achieved at ten participants. Thematic analysis generated patterns of modern knowledge. In the model, there were certain management prerequisites with several characteristics and for these characteristics to be effective, sources of knowledge were clearly identified. Once validated knowledge has been established and security of knowledge has been secured, utilization of the knowledge ensues. While using the knowledge, the model puts value on responsibility to work in collaboration with other knowledge managers. Collaboration means shared responsibility to ensure that the knowledge at hand will only be used in promoting common business goals. Predicaments like devaluation, mishandling, and manipulation of knowledge are always possible and extra caution should always be given. The model which can be replicated to other organizations with allied business structures will strengthen the resolve of a knowledge management system benefits by improving the business processes, making better decisions and short and long-term strategy formulation.

개인적·사회적 요인을 고려한 가상 공동체에서의 지식 공유 모형

최경선 ( Choi Kyungsun ),안현철 ( Ahn Hyunchul ) 한국정보시스템학회 2019 情報시스템硏究 Vol.28 No.1

Purpose Virtual communities (VCs) are becoming ever more important in these days, sometimes more than offline communities. Notably, they have become significant sources of knowledge sharing. Therefore, in order to foster a VC, it is very important to understand why people share their knowledge in the VC. Under this background, this paper aims at proposing the behavioral model best explains knowledge sharing activities in VCs. Design/methodology/approach We basically design our behavioral model for knowledge sharing in VCs based on theory of reasoned action (TRA). However, to understand knowledge sharing in VCs better, we specify knowledge sharing by dividing it into knowledge contribution and knowledge use. Also, instead of ‘subjective norm’, we adopt ‘sense of virtual community (SOVC)’ as a main social factor, which has been found to be important in the literature. We also include the antecedents such as ‘quality of the shared knowledge’, ‘trust in community members’, ‘passion of the community leader’, ‘reciprocity’, and ‘self efficacy’, which affect VC users’attitude towards knowledge sharing and SOVC. To test the hypotheses in our proposed model, we collected 253 valid surveys from the VC users. Structural equation modeling (SEM) using AMOS 23 is employed to assess the relationships proposed as the hypotheses. Findings Major findings are as follows. SOVC positively affects both intention to contribute knowledge and intention to use knowledge. And, trust in community members positively affects the attitude towards knowledge use and SOVC. The attitude towards knowledge use is also affected by the quality of the shared knowledge. Reciprocity is found to strongly positively affect the attitude towards knowledge contribution. However, passion of the community leader and self efficacy are found to have insignificant effect on SOVC and the attitude towards knowledge contribution respectively. Our study sheds a light on how to foster VCs from the perspective of knowledge management.

지식과 사회 변혁: 한국의 지식 양상의 변화를 중심으로

김상준 연세대학교 동서문제연구원 2013 동서연구 Vol.25 No.1

This paper explores the mode of knowledges which contribute to the development of society. It argued that “invention,” as a first mode of knowledge, enabled England to accomplish the Industrial Revolution in 18th century while “innovation” made possible American scientific revolution in 20th century. South Korea actually lacked both modes of knowledge in the process of its industrialization. Nonetheless, the country succeeded in both of rapid industrialization and development of society. The successes could be explained by “learning,” another mode of knowledge, rater than invention or innovation. However, facing globalization the demand of new innovative knowledge in the society has been intensified. Possibly, “convergence knowledge ” is a choice for innovative knowledge. With the emphasis on the convergence knowledge, this paper points out an intertwining development of “conventional and convergence” knowledge. Convergence knowledge needs to be created with expansions, not sanctification, of conventional knowledge. Certainly, there is a healthy cycle between conventional and convergence knowledge which would guarantee a sustainable development of innovative knowledge 본 연구는 한국사회의 변화를 ‘지식’이라는 관점에서 조명하고자 한다. 사회는 다양한 동기와 기제를 통해 변화하지만, 정작 변화요인으로서 지식의 존재양상에 대한 연구는 매우 저조하다고 하겠다. 서구에서 지식은 크게 발명과 혁신을 통해 사회를 변화시켰다고 볼 수 있다. 발명은 ‘시행착오(trial and error)’라는 과정을 반복하면서 실용화되었다. 혁신은 발명과는 달리 이론(theory)과 작동원리(mechanism)가 핵심적인 역할을 한다. 하지만 한국의 경우는 이들 과정은 결여되었다. 그럼에도 불구하고 한국 사회는 매우 짧은 기간 동안 발전을 진행해왔다. 한국에서의 사회발전을 위한 주요 지식획득의 과정은 크게 세 단계로 나누어진다. 첫째, 근대화의 후발주자로서 선진국을 모방하고 학습하는 단계, 둘째, 유입된 지식을 국내적으로 재생산하는 단계, 마지막으로 선진국과의 평행선상에서 혁신하는 단계이다. 과거 한국은 학습을 바탕으로 빠른 성장과 발전을 이룩하였다. 중요한 이유는 한국이 ‘인적자원(human capital)’의 축적과정이 다른 나라들과 달랐기 때문이다. 또한 국가와 지식간의 긴밀한 관계 또한 학습을 확산하는데 유용하게 작용하였다. 하지만 한국 사회는 학습의 한계를 노정하고 있으며, 혁신을 위한 지식에 대한 요구가 강해지고 있다. 혁신을 위한 노력이 강조되고 있으며, 그 중요한 대안으로 지식의 융복합이 부상하고 있다. 본 연구는 지식 융복합의 확산을 위해 두 가지 점을 강조한다. 첫째, 융복합의 발전을 위해서는 일차적으로 기존 학문의 영역의 확장이 매우 중요하다. 현재 진행되고 있는 융복합의 경향에서 간과되고 있는 기존학문 영역의 확장의 문제를 극복할 필요가 있다. 둘째, 융복합 연구에는 창의성과 실현가능성 사이에는 일종의 반비례적 관계가 있다. 따라서 융복합의 확산에는 이들에 대한 적정한 조합이 필요하다고 하겠다.

TV 예능프로그램의 지식 소비 방법 연구 - 「신서유기」, 「문제적 남자」, 「알쓸신잡」을 중심으로 -

권경미 중앙어문학회 2022 語文論集 Vol.89 No.-

This study aims to view the knowledge content covered by entertainment as the new question of our time. Exploring infotainment infotainment(entertainment programs of knowledge) provide answers to such questions as “What is the true knowledge of our time?”, “Who produces it?”, “How does the produced knowledge circulate?”, “Who is the final receiver of the knowledge?” The reason why I focus on the knowledge of pop culture and its contents is that it is the self-portrait of knowledge of our time. This study focus on “Shin-seo-yu-gi,” “Mun-je-jock Nam-ja,” and “Al.Ssl.Shin.Jab.” among the entertainment programs. “Shin-seo-yu-gi” focuses on general knowledge using a quiz format. The program is meaningful in that it reveals the boundaries of general knowledge knowledge that ordinary citizens should have. “Mun-je-jock Nam-ja” boasts of highly educated cast members with academic backgrounds, which quantifies intelligence. The digitized smartness expresses that it is the new classism of our time. “Al.Ssl.Shin.Jab.” combines realistic and academic knowledge. As each academic expert discusses a single subject, he or she can come across a convergence of knowledge. However, this convergence is only possible when knowledge is applied in tourist activities. In other words, only when knowledge combined with travel destinations transforms an expert’s knowledge into a tour product, does it become useful knowledge. 본고는 예능에서 다루는 지식 콘텐츠를 우리 시대의 새로운 질문으로 보고자 하는 것에서 출발한다. 예능프로그램의 지식에 주목해야 하는 이유는 예능 프로그램 속 지식이 관(官) 주도의 지식도 아니며 학문적 장 안의 지식도 아니지만 대중에게 유통되는 지식의 현주소, 현실을 알 수 있기 때문이다. 이에 본고에서는 지식을 다루는 예능프로그램 중에서 「신서유기」, 「문제적 남자」, 「알쓸신잡」을 중심으로 분석했다. 「신서유기 」는 일반 시민이 갖춰야 할 상식적인 지식의 경계를 드러낸다는 점에서 주목할 만하다. 이 퀴즈 포맷의 프로그램에서 다루는 지식은 구구단, 속담 그리고 역사적인 인물에 이르기까지 비교적 ‘상식적’이다. 이로 인해 시청자는 물론 출연진 모두 정답을 맞히는지 유무에 연연해 하지 않는다. 「신서유기 」는 상식적인 질문에 상상을 초월한 오답을내뱉는 출연진의 ‘순발력’에 감탄하는 프로그램이다. 그러나 그 형식과 상관없이 우리 사회가 위화감 없이 수용하는 상식적인 지식의 경계를 보여준다는 점에서 이 프로그램의 지식을 본격적으로 분석해야 할 것이다. 반면 「문제적 남자」는 고학력의 출연진이 나와 드러내놓고 학벌 자랑, 학력 자랑, 학점자랑을 한다. 그리고 일상생활에 딱히 도움되지 않는 각종 수리, 추리, 논증 문제를 푼다. 사실 이 프로그램에서 다루는 수리, 추리, 논증 문제는 부차적이다. 이 프로그램은 똑똑함을 수량화, 수치화해서 보여준다. 수치화된 똑똑함이 곧 우리 시대의 새로운 자본이라고표명함으로써 지식을 가시화하고 그 가시화된 지식을 의미화한다는 점이 특징이다. 「알쓸신잡」은 그 어느 프로그램보다 사실적이고 학문적이며 계보학적인 지식을 만날수 있다. 게다가 각 학문 분야 전문가가 하나의 주제에 대해 논하다 보니 융복합적 지식을입체적으로 만날 수 있다는 이점이 있다. 그렇지만 이 융복합적 지식, 공감각적 지식은 여행이라는 특수한 상황과 만날 때 가능하다. 즉 여행지와 결합한 지식으로 인해 이 전문가의 지식은 관광상품으로 변하고 이럴 때 비로소 유용한 지식이 된다.

Knowledge- Evolutionary Intelligent Machine-Tools - Part 1 : Design of Dialogue Agent based on Standard Platform

Kim, Dong-Hoon,Song, Jun-Yeob The Korean Society of Mechanical Engineers 2006 JOURNAL OF MECHANICAL SCIENCE AND TECHNOLOGY Vol.20 No.11

In FMS (Flexible Manufacturing System) and CIM (Computer Integrated Manufacturing), machine-tools have been the target of integration in the last three decades. The conventional concept of integration is being changed into the autonomous manufacturing device based on the knowledge evolution by applying advanced information technology in which an open architecture controller, high-speed network and internet technology are included. In the advanced environment, the machine-tools is not the target of integration anymore, but has been the key subject of cooperation. In the near future, machine-tools will be more improved in the form of a knowledge-evolutionary intelligent device. The final goal of this study is to develop an intelligent machine having knowledge-evolution capability and a management system based on internet operability. The knowledge-evolutionary intelligent machine-tools is expected to gather knowledge autonomically, by producing knowledge, understanding knowledge, reasoning knowledge, making a new decision, dialoguing with other machines, etc. The concept of the knowledge-evolutionary intelligent machine is originated from the machine control being operated by human experts' sense, dialogue and decision. The structure of knowledge evolution in M2M (Machine to Machine) and the scheme for a dialogue agent among agent-based modules such as a sensory agent, a dialogue agent and an expert system (decision support agent) are presented in this paper, with intent to develop the knowledge-evolutionary machine-tools. The dialogue agent functions as an interface for inter-machine cooperation. To design the dialogue agent module in an M2M environment, FIPA (Foundation of Intelligent Physical Agent) standard platform and the ping agent based on FIPA are analyzed in this study. In addition, the dialogue agent is designed and applied to recommend cutting conditions and thermal error compensation in a tapping machine. The knowledge-evolutionary machine-tools are expected easily implemented on the basis of this study and shows a good assistance to sensory and decision support agents.

역지식이전에서 지식의 원천과 현지 시장 지식 간 관계에 관한 연구

최혜원,방호열 한국무역학회 2022 貿易學會誌 Vol.47 No.1

The purpose of this study is to classify the types of local market knowledge and knowledge sources in reverse knowledge transfer and analyze their relevance. To do so, first, we searched for papers related to the types of local knowledge published in 9 international business academic journals between 1988 and 2020, and derived four types of local market knowledge. Second, in order to classify the source of knowledge, we searched for papers related to network types published in 9 international business academic journals between 1988 and 2020, and divided them into 4 types to derive characteristics. Third, by examining the types of local market knowledge that can be obtained according to network types, a conceptual model was developed between them, and the suitability between local market knowledge and sources of knowledge was revealed through empirical analysis. Through empirical research on what kind of knowledge can be obtained depending on the knowledge sources, various business and academic implications can be provided to many companies.

朱子学与实学的知行论比较研究――以朱熹与洪大容的学说为中心

강춘화 한국중국언어문화연구회 2019 한중언어문화연구 Vol.- No.51

“Knowledge and Practice” is one of the important category in Chinese epistemological philosophy. At knowing and doing theory, the famous Neo-Confucianist ZhuXi emphasized that “knowledge goeth before,and practice cometh after(知先行后)” 、“practice is larger than knowledge(行重于知)”and“knowledge advances together with practice(知行并进).” ①And Hong-DaeYong is one of the representative abandoning Neo-Confucianism scholar in the late Joseon Dynasty. On the one hand he has been undoubtedly inherited the idea of “Knowledge and Practice” from Zhuxi ,but on the other hand he has proposed a new abandoning Neo-Confucianism theory —“illuminative thought”. First,by “knowledge”, Zhuxi means the knowledge about the personal moral accomplishment in the “knowledge goeth before and practice cometh after”. And by “knowledge”, Hong-DaeYong means not only the knowledge about the personal moral accomplishment and self-knowledge ,but of the knowledge about the natural world . His thoughts have embodied the importance to practical research and practical knowledge ,which are the main points of abandoning Neo-Confucianism “illuminative thought” at knowing and doing theory. ②)And, secondly, by “practice”,Zhuxi does not mean the objective activities of the transformation of the natural world ,but main means “moral practice” about self-fulfilment and self-actualization in the “practice is larger than knowledge”. And by “practice”, Hong-DaeYong means not only “moral practice” about self-actualization,but of the objective practice about the transformation of the natural world and human society. He thinks that is the theory about “practice larger than knowledge” is more important than that about “knowledge goeth before and practice cometh after”,and particularly puts emphasis on the function of practice,These thoughts show the illuminative scholar have characteristic of emphasizing practical things and practical doing. ③Third, Zhuxi 's the theory about “knowledge advances together with practice”,means “moral knowledge” and “moral practice”need each other, discover each other,and keep moving forward together. However,Hong-DaeYong 's the theory about “knowledge advances together with practice” means not only moral self-knowledge and practice ,but of the knowledge and practice about the natural world and human society. He thinks “knowledge and practice” must be the unity ,must be keep moving forward together,and must be agreed at a higher level. As we can see the differences between Zhuxi ’s and Hong Tae-Yong ’s Theory about “Knowledge and Practice” and have identified the content of Hong Tae-Yong ’s Abandoning Neo-Confucianism from above three aspects content.

The Methodology for Development of Enterprise Knowledge Management Systems

Park, Cheol-Soo 한라대학교 2007 論文集 Vol.10 No.-

In the new century's business, knowledge is a key factor and the business is driven by the knowledge. As the basis of value creation increasingly depends on the leverage of the intangible assets of firms, knowledge management systems (KMS) are emerging as powerful sources of competitive advantage. The knowledge process is also important to re-engineering the business process and knowledge management must be embedded in the process of knowledge workers' everyday practices. This paper introduces the definition of knowledge, knowledge management and the development methodology of enterprise KMS. In the section, the definition of these terminologies is introduced and related issues such as knowledge creation, knowledge transfer, representation and quality are briefly discussed. In the second section, the paper shows about how the management of knowledge in business processes be organized and supported. Finally, one business case, ERNST&YOUNG, is introduces about its' KMS.

초등학생의 경향성 지식 생성 능력에 따른 경향성 지식 생성 과정 분석

김소이,신동훈 한국현장과학교육학회 2017 현장과학교육 Vol.11 No.2

Pattern-Knowledge is generated in the inductive reasoning procedure. And it is associated with relationship cognition ability of objects. Unlike observation and classification in the inductive procedure, pattern-knowledge was not that main subject of the science education researches. But, for the final knowledge of the inductive procedure called ‘hierarchy’, we should generate the ‘pattern-knowledge’. In this research, you can understand elementary students′ pattern-knowledge generating process by their pattern-knowledge generation ability. We modified ‘the classification framework of pattern-knowledge′ s sub-declarative elements’ and ‘the level of patternknowledge’ in the ‘pattern-knowledge generation ability index’. These two were already produced by other researchers. We developed the 4 tasks (2 animal tasks, 2 plant tasks) and compared the differences of students′ pattern knowledge generating procedures. Here are conclusions. First, elementary students generated various sub-declarative knowledge and ‘Oder’ stage should be added to ‘the classification framework of the pattern-knowledge’. Second, ‘the level of pattern-knowledge’ in the ‘pattern-knowledge generation ability index’ should be changed into 5 stage like ‘element - elementary variation - order - pattern - final pattern’. Third, the students having higher index tend to generate more sub-declarative knowledges. Fourth, high achieve students generated ‘element’s and ‘order’s more and low achieve students generated ‘elementary variation’ more. Fifth, there was advancement when we offer the scaffoldings especially in low achievement group. Sixth, there are some differences on kinds of the tasks when the two groups were working on. These conclusions provide implications to developing the enhancement program of pattern knowledge generating ability. 귀납적 지식 생성 과정에서 발생하는 경향성 지식은 여러 관찰 대상의 특징 사이 관계를 인식하는 능력과 밀접한 관련이 있다. 관찰, 분류와 같은 다른 귀납적 과정에 비해 연구가 많이 이루어지지 않았으나, 귀납적 지식 생성과정에서 최종적 지식인 ‘위계’를 생성하기 위해서 반드시 생성해야 하는 지식이다. 이 연구는 초등학생의 경향성 지식 생성 능력에 따라 경향성 지식 생성 과정에서 발생하는 사고과정 상의 차이점을 분석했다. 기존에 개발되어 있는 ‘경향성 지식의 하위 선언적 지식 분석틀’과 ‘경향성 지식 생성 능력 지수’의 ‘지식의 수준’을 수정하여 초등학생의 경향성 지식 생성 과정 분석을 위한 기초를 마련했다. 동물과제와 식물과제를 2개씩 제시하여 총 4개의 과제를 수행하는 동안 초등학생의 경향성 지식 생성 과정을 비교했다. 연구결과는 다음과 같다. 첫째, 초등학생은 경향성 지식 생성 과정에서 최종경향성(FP) 생성에 도달하기까지 다양한 선언적 지식을 생성하며, 순서(Od) 단계가 추가되어야 한다. 둘째, 초등학생의 경향성 지식 생성 능력 지수 산출식(PKQ)의 구성요소 중 ‘지식의 수준’을 ‘요소(E) - 요소변화(EV) - 순서(Od) - 경향성(P) - 최종경향성(FP)’의 5단계로 제시해야 한다. 셋째, 경향성 지식 생성 능력 지수가 높은 학생일수록 생성하는 전체 하위 선언적 지식의 수가 많다. 넷째, 상위집단은 경향성 지식 생성 과정에서 ‘요소(E)’와 ‘순서(Od)’을 높은 비율로 생성하고, 하위집단은 ‘요소변화(EV)’를 높은 비율로 생성한다. 다섯째, 경향성 지식 생성 과정에서 비계를 제공하면 초등학생의 최종경향성(FP) 생성 능력을 향상시킬 수 있다. 여섯째, 경향성 지식 생성 능력에 따라 과제 종류(동물과제, 식물과제)에 대한 수행 특징이 다르게 나타났다. 이러한 연구의 결론은 ‘초등학생의 경향성 지식 생성 능력을 향상시키기 위한 프로그램’ 개발에 시사점을 제공한다.