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        가중표준편차를 이용한 가변표본채취간격 X<SUP>-</SUP>관리도

        장영순(Youngsoon Chang) 한국경영과학회 2014 한국경영과학회지 Vol.39 No.1

        This article proposes a variable sampling interval (VSI) X<SUP>-</SUP> control chart using weighted standard deviation (WSD) method for skewed populations. The WSD method decomposes the standard deviation of a quality characteristic into upper and lower deviations and adjusts control limits and warning limits of a control chart in accordance with the direction and degree of skewness. A control chart constant is derived for estimating the standard deviation of skewed distributions with the mean of sample standard deviations. The proposed chart is compared with the conventional VSI X<SUP>-</SUP> control chart under some skewed distributions. Simulation study shows that the proposed WSD VSI chart can control the in-control average time to signal (ATS) as an adequate level better than the conventional VSI chart, and the proposed chart can detect a decrease in the process mean of a quality characteristic following a positively skewed distribution more quickly than the standard VSI chart.

      • KCI등재
      • KCI등재
      • KCI등재

        중소기업 컨설팅서비스의 품질 및 고객만족에 관한 연구

        장영순 ( Young Soon Chang ) 한국품질경영학회 2011 품질경영학회지 Vol.39 No.1

        This paper investigates the quality determinants in the consulting service for small and medium sized company. The results of the analysis show that the quality dimension is composed of two factors, consulting skills and interaction, and consulting skills are composed of understanding, expertise, and reliability. Also, this paper examines how the quality factors affect customer satisfaction and loyalty using a structural equation model. The result shows that all consulting skills affect customer satisfaction and customer satisfaction affects customer loyalty. The consulting results have an effect on customer satisfaction but have no direct influence on customer loyalty.

      • KCI등재

        대학 교육서비스 만족도 향상을 위한 품질차원 및 개선우선순위 도출

        장영순 ( Chang Youngsoon ),정다정 ( Jung Dajung ),김도년 ( Kim Donyun ) 한국품질경영학회 2017 품질경영학회지 Vol.45 No.1

        Purpose: This study is on the priority for improving students satisfaction in university educational service. It explores the dimension of service quality and analyzes the relationship among quality elements, service satisfaction, and loyalty. Methods: This paper performs empirical studies by questionnaire survey. The Timko model is used for finding the degree of possible improvement of quality elements, and structural equation and regression models are used to analyze the effect of them on service satisfaction and loyalty. Also, explanatory factor analysis is used to investigate the quality determinants. Results: The quality dimension is composed of curriculum, employment support, interaction with outsiders, start-up support, learning support, counselling, and administration service. Curriculum, learning support, and administration service are positively correlated with service satisfaction, and service satisfaction has a positive effect on loyalty. Counselling service is an attractive element, and curriculum, start-up support, and learning support are indifferent elements. Conclusion: Comprehensive analysis shows that curriculum, academic advisor, and administration service have high priorities for improving educational service satisfaction.

      • KCI등재

        투고논문 : 김내성의 신문소설과 경성의 독자: 「탐정소설가의 살인」에서 「가상범인」으로의 개작을 중심으로

        장영순 ( Young Sun Chang ) 한림대학교 일본학연구소 2015 翰林日本學 Vol.0 No.26

        일본유학을 마치고 한국에 귀국한 김내성은 일본 탐정소설잡지 프로필 에 발표한 두 작품을 한국어로 개작, 번역해서 발표한다. 하나는 조선일보 에 발표한 「가상범인」이고, 다른 하나는 종합잡지 조광 에 발표한 「살인예술가」이다. 탐정소설이나 신문소설과 같은 소설을 둘러싸고 「순문학/통속문학」논의가 활발히 전개되고 있었던 시기에 개작, 번역된 이 두 작품에는 당시 화제가 되고 있었던 대중문학에 관한 김내성의 견해가 잘 반영되어 있다. 본 논문에서는 특히 신문소설로 개작 번역된 「가상범인」에 초점을 맞추어 김내성이 경성의 신문소설 독자를 위해 원작을 어떻게 개작했는지를 통해 그 견해를 분석하고 있다. 번역작에는 탐정소설로서의 위상에도 변화가 있었으나, 본고에서는 특히 모던한 경성표상의 증가나 연애소설로서의 재구성 부분에 중점을 두었다. 김내성은 당시 신문소설의 독자층의 취향뿐만 아니라 문단의 경향까지도 파악을 한 후에 번역작에 의식적으로 대중소설적 요소를 첨가하고 있다. 특히 새롭게 재구성된 연애소설에는 「장한몽(長恨夢)」을 패러디한 연애이야기가 삽입되어 있는데 그것은 당시 주류를 이루고 있던 연애소설의 양상과 밀접한 관계가 있었다. 1930년대에는 이광수의 작품과 같이 육체적인 사랑보다 정신적인 사랑을 강조하는 이상주의적이고 계몽주의적인 연애를 그린 소설이 많이 발표되어 독자의 흥미를 끌고 있었다. 오자키코요의 「금색야차(金色夜叉)」의 번안작인 「장한몽」은 돈과 사랑의 갈등 스토리로 알려져 있듯이 통속적인 연애소설로서도 잘 알려져 있으나, 순결이나 순정을 지키는 사랑이나 박애주의적 사랑을 강조하는 계몽주의적인 소설로서도 재구성되어 있기 때문에 당시 정신적인 사랑이나 이상주의적인 사랑을 강조하고 있었던 다른 작품들과 같이 독자들에게 읽혔을 가능성이 있다. 즉 김내성이 「장한몽」을 번역작에 첨가하고 있는 것은 대중성을 확보하기 위한 것 뿐만 아니라, 통속적인 연애관과 계몽주의적인 연애관이 대립 혹은 혼합되어 있었던 당시 조선의 연애풍속(연애소설의 양상)을 「장한몽」을 통해 풍자하기 위한 것이었음을 알 수 있다. After Kim Nae-sung finished his studies in Japan, he came back to Korea and published his two writings which he once printed in Japanese detective novel magazine Profuiru(Profile in English). The one was A Suspect(가想犯人) that was published by the newspaper JoSeon Ilbo and another one was Artist and Murderer(殺人芸術家) published by the magazine JoGwang. The two writings which were translated in the time when the debate between pure literature and popular literature of detective novels and newspaper novels were being spread to public reflect the opinions of Kim Nae-sung on popular literature. This article especially focused on A Suspect (가想犯人) which was translated as a newspaper novel, and analyze the thoughts of Kim Nae-sung by the method he used to modify the original writing into newspaper novel for the readers. The translated version showed the changes in the status of his writing as a detective novel, but the article concentrated more on the increased use of modern symbols of Gyeongseong and restructuring of the writing as a romance novel. Kim Nae-sung consciously added elements of popular novels in his adapted novel after he comprehended the taste of newspaper novel readers and the tendency of literary world. The fact that the adapted novel contains a love story which parodies ChangHanMong shows the close relationship with the aspects of mainstream romance novels. In 1930s, along with the writings of Yi Gwang-su, many writings which give emphasis on ideal and enlightening love that highlights spiritual love were published and popular among the readers. Although ChangHanMong w hich i s modified v ersion o f Ozakikoyo’s Konz ikiyasha is a popular romance novel that is well known for its story of conflicts on money and love, it is likely that it was read by readers with other writings that emphasizes spiritual and philanthropic love since it is revised as an enlightening novel. Thus, the fact that Kim Nae-sung added the elements of ChangHanMong in his translated version of his writing not only he wanted to have popularity, but also satirize the popular novels, specifically romance novels of that time which consists of a mixture and a conflict of common theory of love and enlightening theory of love.

      • KCI등재

        중소기업의 연구개발 및 생산운영관리 개선영역 도출에 관한 연구

        장영순(Youngsoon Chang) 한국경영과학회 2013 經營 科學 Vol.30 No.3

        This paper investigates and selects the areas that need to be improved in R&D and production management of small and medium size companies. The study on the capability of R&D and production management shows that the areas for evaluating of the R&D and production management levels are composed of 8 elements:R&D resource, R&D support and experience, long-term operations strategy, intermediate range planning, short-term planning, subcontractor management, logistics and inventory management, and quality management. The investigation of the gap between the importance of the areas and the capability of SMEs shows that the most important things are to consolidate supply chain, to improve product and process competitiveness using quality improvement, and to enhance production management through sophisticated short-term planning. The detailed analysis also shows that the areas that need to be improved depend on the size and sales of the company.

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