노인복지실무자의 역량과 직무성과에 관한 연구 = 조직의 지원적 분위기의 조절효과를 중심으로

다국어 초록 (Multilingual Abstract)

This study aims to comprehend the level of job performance and competency of the practitioner in the senior welfare facility, and it also aims to examine the effects of competency on the job performance and the moderating effect of supportive atmosphere of the organization of a practitioner regarding their competency and job performance. The survey was conducted on 415 practitioners and the results are as follows. It was found that the practitioners’ contextual performance level was higher than the task performance level. And the results of the analysis of practitioners’ competency, the assessment?intervention competency level were highest, followed by values?ethics?theoretical competency, and services?policies competency. All three competency factors have positive(+) effects on the task performance, but only assessment? intervention competency have positive effects on the contextual performance. Lastly, the results of the analysis of the moderating effects of the supportive atmosphere of the organization on the relationship between competency and job performance, there were moderating effects of the supportive atmosphere of the organization on the relationship between three competency factors and task performance. Based on these findings, the implications that may contribute to the practice field of social work are as follows: First, the important guidelines for educating practitioners or the students majoring in social work can be prepared by realizing competency that must be met as a practitioner in the senior welfare facility. Second, whether the responsibility of the practitioner for the client is implemented or not was evaluated by estimating the job performance of the practitioner in the senior welfare facility, and it can contribute to improve the efficiency senior welfare facility. Third, by identifying moderating effects of the supportive atmosphere of organization, it was confirmed that the discussion at the simple private level of practitioners, must be accompanied by discussions in the organizational dimension at to improve the job performance of practitioners with competency at various levels.

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