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Knowledge-enriched Process FMEA Model for Process Planning
Zheng, Lian-yu,Chin, Kwai-sang,Wei, Li 한국품질경영학회 2002 The Asian Journal on Quality Vol.3 No.1
Most process FMEA systems in the market simply fill out the worksheet/form, and can not effectively express, organize, and utilize process failure knowledge of production process during process planning. This paper proposes a knowledge-enriched representation model for enhancing process FMEA in process planning. This model can effectively represent the process FMEA knowledge other than specific process failure instances or data. Furthermore, in order to effectively utilize the previous process FMEA knowledge, an algorithm is proposed to calculate the similarity among process failure problems based on “concept distance”. A knowledge-enriched process FMEA tool has been developed by adopting Web technique so as to provide cooperative process FMEA services for process planner on the Internet or Intranet.
Lam, Ping-Kit,Chin, Kwai-Sang,Cheung, Wai-Ying The Korean Society for Quality Management 2006 The Asian Journal on Quality Vol.7 No.1
Client-supplier collaboration has been an imperative approach to new product development (NPD), in which a good product specification management system and practice is crucial to the assurance of product quality. This study investigates product specification management in client-supplier collaborative NPD. Based on the interviews and survey study, 12 problems and 13 good practices of product specification management are identified. It also compares the importance and degree of the implementation of the product specification practices in Hong Kong electronics industry. The results suggest that more intensive practices should be implemented for better product specification management.
Strengthening Risk Evaluation in Existing Risk Diagnosis Method
Wong, Shui Yee,Chin, Kwai Sang,Tang, Dawei Korean Institute of Industrial Engineers 2010 Industrial Engineeering & Management Systems Vol.9 No.1
An existing risk diagnosing methodology (RDM) diagnoses corporate risk for product-innovation projects. However, it cannot evaluate and compare the risk levels of multiple alternatives in the product development stage. This paper proposes a modified risk diagnosis method to fill the gap of risk evaluation in selections of innovative product alternatives and the application of the method will be also illustrated by a case problem on alternative selections in electrical dimmer designs. With RDM as the foundation, a modified RDM (MRDM) is proposed to deal with the problem of selecting innovative project alternatives during the early stages of product development. The Bayesian network; a probabilistic graphical model, is adopted to support the risk pre-assessment stage in the MRDM. The MRDM is proposed by incorporating the risk pre-assessment stage into the foundation. By evaluating the engineering design risks in two electrical dimmer switches, an application of the MRDM in product innovation development is successfully exemplified. This paper strengthens the existing methodology for RDM in innovative product development projects to accommodate innovative alternatives. It is advantageous for companies to identify and measure the risks associated in product development so as to plan for appropriate risk mitigation strategies.
Strengthening Risk Evaluation in Existing Risk Diagnosis Method
Shui Yee Wong,Kwai Sang Chin,Dawei Tang 대한산업공학회 2010 Industrial Engineeering & Management Systems Vol.9 No.1
An existing risk diagnosing methodology (RDM) diagnoses corporate risk for product-innovation projects. However, it cannot evaluate and compare the risk levels of multiple alternatives in the product development stage. This paper proposes a modified risk diagnosis method to fill the gap of risk evaluation in selections of innovative product alternatives and the application of the method will be also illustrated by a case problem on alternative selections in electrical dimmer designs. With RDM as the foundation, a modified RDM (MRDM) is proposed to deal with the problem of selecting innovative project alternatives during the early stages of product development. The Bayesian network; a probabilistic graphical model, is adopted to support the risk pre-assessment stage in the MRDM. The MRDM is proposed by incorporating the risk pre-assessment stage into the foundation. By evaluating the engineering design risks in two electrical dimmer switches, an application of the MRDM in product innovation development is successfully exemplified. This paper strengthens the existing methodology for RDM in innovative product development projects to accommodate innovative alternatives. It is advantageous for companies to identify and measure the risks associated in product development so as to plan for appropriate risk mitigation strategies.
Lai, Lotto Kim Hung,Chin, Kwai Sang Korean Institute of Industrial Engineers 2014 Industrial Engineeering & Management Systems Vol.13 No.1
Risk management is recognized as a significant element in Information Security Management while the failure mode and effects analysis (FMEA) is widely used in risk analysis in manufacturing industry. This paper aims to present the development work of the Information Security FMEA Circle (InfoSec FMEA Circle) which is used to support the risk management framework by modifying traditional FMEA methodologies. In order to demonstrate the "appropriateness" of the InfoSec FMEA Circle for the purposes of assessing information security, a case study at Hong Kong Science and Technology Parks Corporation (HKSTP) is employed. The "InfoSec FMEA Circle" is found to be an effective risk assessment methodology that has a significant contribution to providing a stepwise risk management implementation model for information security management.
Lotto Kim Hung Lai,Kwai Sang Chin 대한산업공학회 2014 Industrial Engineeering & Management Systems Vol.13 No.1
Risk management is recognized as a significant element in Information Security Management while the failure mode and effects analysis (FMEA) is widely used in risk analysis in manufacturing industry. This paper aims to present the development work of the Information Security FMEA Circle (InfoSec FMEA Circle) which is used to support the risk management framework by modifying traditional FMEA methodologies. In order to demonstrate the “appropriateness” of the InfoSec FMEA Circle for the purposes of assessing information security, a case study at Hong Kong Science and Technology Parks Corporation (HKSTP) is employed. The “InfoSec FMEA Circle” is found to be an effective risk assessment methodology that has a significant contribution to providing a stepwise risk management implementation model for information security management.
Improving Product Quality through Conflict Management: A Study of Hong Kong ODM Suppliers
Lam, Ping-Kit,Chin, Kwai-Sang The Korean Society for Quality Management 2004 The Asian Journal on Quality Vol.5 No.2
Client-supplier collaboration in new product development (NPD) has been a strategy in response to fierce global competition. Traditionally, Hong Kong suppliers collaborate with worldwide clients through original equipment manufacturing (OEM) arrangement in which suppliers manufacture products according to clients' design. In recent years, a growing number of Hong Kong suppliers have transformed to original design manufacturing (ODM) in which they are assigned a design responsibility other than manufacturing products. The ODM arrangement necessitates a close interaction between clients and suppliers, which brings about intense conflict. Conflict has been recognized as an important factor affecting NPD performance including product quality. This paper studies the conflict handling practices of Hong Kong ODM suppliers based on 87 survey data. The results show that the suppliers frequently adopt effective conflict handling practices by which they can develop products of good quality through better design decisions. The results also suggest that the use of ineffective conflict handling behaviors, particularly avoiding, should be reduced for better product quality.
Critical Success Factors of Supplier Quality Management
Yeung, I-Ki,Chin, Kwai-Sang The Korean Society for Quality Management 2004 The Asian Journal on Quality Vol.5 No.1
Supplier quality management (SQM) is considered as a proactive approach in the buyers' perspective to seek for continuous supply quality improvement and collaborative ongoing alliance between buyers and suppliers. Therefore, it is important for the buyers to understand their circumstances for managing their suppliers, and thereby to search for an improved way to rectify managerial deficiencies, if any. This paper aims to identify the critical factors of SQM, and then propose a hierarchical framework which can facilitate the assessment of their SQM performance in the buyers' perspective and also serve as a working tool for managing supply quality performance.
A Panoramic Review and Vision on "Integration" for Quality Management
DUAN, Guijiang,TANG, Xiaoqing,CHIN, Kwai-sang 한국품질경영학회 2002 The Asian Journal on Quality Vol.3 No.2
The issues of "Integration" in quality management and related fields have been discussed for a few years. Literature review reveals that this is a large and multi-disciplinary topic. Although there are many publications on this issue, very few well-cited articles show direct illustration to why, what and how to implement the "Integration" strategy in quality management. This paper presents a panoramic review and vision on "Integration" issues of quality management, in the perspectives of concept, scope, organization, information, process, and culture.