職務 適合性과 組織 公定性이 自發的 離職에 미치는 影響 : 職務滿足, 組織信賴, 組織沒入을 媒介變數로

국문 초록 (Abstract)

본 연구는 자발적 이직의도의 원인으로 여러 선행연구에 제기되었던 직무만족 , 조직신뢰, 조직몰입 등 여러 요인들이 복합적으로 영향을 미치고 있음을 확인할 목적으로 수행되었다. 이를 위해 자발적 이직의도의 주된 원인으로 직무 적합성과 조직 공정성을 설정하였으며, 직무만족과 조직신뢰, 조직몰입을 경유하여 자발적 이직의도에 영향을 미치는 연구모형을 설정하였다.
이러한 본 연구의 의의를 다음의 몇 가지로 요약해 볼 수 있다. 첫째, 기존의 여러 선행연구에서 제기하였던 조직 공정성과 직무 적합성이 직무만족과 조직신뢰, 조직몰입 등을 경유하여 자발적 이직의도에 유의적인 영향을 미치고 있음을 확인하였다는 점이다. 둘째, 조직 공정성 중 분배적 공정성은 조직몰입과 직무만족에 각각 직접적인 효과를 미치고 있음을 확인하였으며, 절차적 공정성은 조직몰입과 조직신뢰에, 세 가지 공정성 모두 직무만족에 유의적인 영향을 미치고 있음을 확인하였다. 셋째, 직무만족과 조직신뢰가 이직의도에 직접적인 부(-)의 영향력 관계 확인은 실패하였지만, 조직몰입을 경유하여 간접적으로 부(-)의 영향력을 미치고 있음을 확인하였다. 넷째, 직무만족과 조직신뢰가 매우 유의적인 정(+)의 영향력 관계에 있으며, 직무만족이 조직신뢰에 미치는 영향을 확인하였다. 마지막으로, 본 연구에서는 직무 적합성과 조직 공정성이 직무만족과 조직신뢰 그리고 조직몰입을 매개변수로 하여 자발적 이직의도에 미치는 영향력 관계의 순서를 확인하고 실증적으로 검증하였다.
향후 연구에서는 조직 구성원들의 위치와 개인적 특성 그리고 조직적 특성에 대한 심층적인 연구를 통해 자발적 이직을 야기시키는 다른 변수의 개발이 필요할 것이라고 사료된다.

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