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학술 7 특별구두세션 : A5. 학술세션 QM 적용: 기업 : 품질경영시스템 인식수준이 구성원의 직무몰입 및 조직 시민행동과 직무성과에 미치는 영향에 대한 연구
이상복 ( Sang Bok Ree ),최후림 ( Hu Lim Choi ) 한국품질경영학회 2014 한국품질경영학회 학술대회 Vol.2014 No.2
In this paper, we try to develop a model the effects on organizational behavior and job performance of members of the organizιtion`s quality management system. We propose implications affect the organization`s operations. We conduct a survey on job performance, organizational commitment, job involvement, organizational citizenship and for organizations received the Quality Management System and analyze the correlation between the variables. By a result of this research, as the level of awareness of organizational behavior and management systems, determined the level of job performance changes. We proposed an alternative for improving performance and Management improvements. How a positive influence on organizational behavior and job performance analysis and the introduction of a management system standard, we propose an efficient operating room management Systems.