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      • UNIX 운영체제에서 신호(signal)처리 비교분석 방안

        최철재,이형봉,차홍준 강원대학교 기초과학연구소 1999 기초과학연구 Vol.10 No.-

        UNIX 운영체제에서 제공하는 신호는 서로 다른 UNIX판에서 미묘한 차이점을 가지기 때문에, 신호를 사용함에 있어서 많은 혼란과 오용의 원인이 되고 있다. 뿐만 아니라 신호에 대한 부정확한 이해에 근거하여 작성된 많은 UNIX응용프로그램들이 심각한 잠재 오류를 간직한 채 운용되고 있기도 하다. 이런 상황을 예방하고 교정하기 위하여, 이 논문에서는 UNIX운영체제에서 제공하는 신호의 근본 개념과 구현 방법을 운영체제 측면에서 살펴보고, 무의적으로 이루어지는 신호 오용의 몇 가지 예를 통해 문제점을 도출한 후, 이 해결 방안을 제시한다.

      • KCI등재

        The Impact of Perceived Brand Prestige on Brand Loyalty in Luxury Brand Purchase Contexts: The Mediating Role of Brand Trust and The Moderating Effect of Self-esteem

        최철재,Unurjargal Baatarchuluun 한국유통경영학회 2022 유통경영학회지 Vol.25 No.1

        Purpose: The purpose of this study is to verify the causal relationship between perceived brand prestige, brand trust, brand identification, and brand loyalty in the context of luxury brand purchase, and to identify the mediating role of brand trust in the relationship between these constructs. In addition, this study intends to examine the mode rating effect of self-esteem on the relationship between perceived brand prestige, brand trust, brand identification, and brand loyalty. Research design, data, and methodology: Data for this study were collected through face-to-face interviews with 281 customers who purchased or shopped for luxury products at various luxury stores. Reliability was confirmed by Cronbach’s α coefficient through internal consistency analysis for constructs identified in EFA. Convergence validity was confirmed by performing confirmatory factor analysis to derive measurement models for each research unit for the measured items. Discriminant validity was checked by comparing whether AVE was greater than the correlation squared value. Structural Equation Modeling Analysis was used to verify model fit and hypotheses. Results: As a result of analyzing the direct influence relationship between each component, perceived brand prestige had a positive effect on brand trust and brand loyalty, but did not affect brand identification. In addition, it was found that both brand trust and brand identification had a positive effect on brand loyalty, and the mediating effect of brand trust was confirmed in the relationship between perceived brand prestige and brand identification. As a result of analyzing the moderating effect of self-esteem, it was confirmed that there is a moderating effect of self-esteem in the relationship between perceived brand prestige and brand trust. However, it was confirmed that there was no moderating effect of self-esteem in the relationship between perceived brand prestige, brand loyalty, and brand identification. Implications: Luxury store managers must present brands that fit their identities in order to build a database of profitable customers and increase brand trust and brand loyalty. Additionally, since people with high self-esteem evaluate themselves positively and motivate them to engage with others socially, frontline workers must strengthen brand trust by providing superior service to highly profitable and high-esteem customers. Based on such high brand trust, companies or managers need to increase brand loyalty

      • KCI등재후보

        노인전문요양병원의 웹 콘텐츠 접근성 개선방안

        최철재,박진섭,정운숙 한국전자통신학회 2015 한국전자통신학회 논문지 Vol.10 No.8

        2008 Disability Discrimination Act was enacted, Web accessibility compliance has been carried out from April 11, 2013. Therefore, all of the institutions and corporations in 2015, must fulfill the compliance of Web accessibility. In this paper, research for Web accessibility of Geriatric Hospital, to raise the improvement. We have applied the K-WAH 4.4 as accessibility evaluation tool. The results were evaluated on the basis of the Web Content Accessibility Guidelines 2.0, it was very low. 2008년에 장애인차별금지법이 제정되었고, 2013년 4월 11일부터 웹 접근성 준수가 시행되었다. 따라서 모든 법인과 단체는 2015년까지 웹 접근성 준수를 충족해야 한다. 본 논문은 한국형 웹 접근성 평가도구인 K-WAH 4.4를 적용하여 노인전문요양병원의 웹 접근성을 평가하였고 그에 대한 개선 방안을 제안하였다. 웹 콘텐츠 접근성지침 2.0에 따라 노인방문요양병원을 평가한 결과 매우 낮은 웹 접근성 준수율을 보였다.

      • KCI등재

        몽골 은행서비스의 기업이미지와 서비스충성도

        최철재,미야그마르 두게르자브 한국몽골학회 2014 몽골학 Vol.0 No.36

        The importance of corporate image has been widely known as servicesector is growing and fierce competition is expanding over nation borders. Even though importance role of corporate image in bank service settingspecially, there are no much research that related this variable. Accordingly, the purpose of this study is to describe the role of corporateimage in the relationship between service quality and customersatisfaction, and to show steps of relationship formation with customerssuch as customer satisfaction, trust, and loyalty in Mongolia. In order toachieve goals, a hypothesis and a model of the study were establishedbased on previous literature search. Questionnaire was distributed tocustomers of Mongolian Banks to verify the research hypothesis. Dataselected from returned questionnaires was analyzed through the statisticalpackage, SPSS 18.0 and AMOS 18.0. Analysis firstly showed that the roleof corporate image was important in the relationship between servicequality and customer satisfaction. Secondly, customer satisfaction has aninfluence both of trust and loyalty, but trust was no effects on loyalty. Specially, customer satisfaction has a great influence on trust. Based onthe research findings, the researcher suggests strategic direction forproviding effective bank services in Mongolia.

      • KCI등재

        대형유통업체의 농식품 만족요인이 점포신뢰와 재구매의도에 미치는 영향

        최철재 한국국제농업개발학회 2012 韓國國際農業開發學會誌 Vol.24 No.2

        연구결과의 요약 및 논의 본 연구에서는 농식품의 주요 소비자판매처인 대형할인점과 대형슈퍼마켓을 대상으로 품질 및 고객서비스만족과 구매의 경제적 가치만족이 점포신뢰와 재구매의도에 미치는 영향력을 장기관계지향고객과 단기거래지향고객으로 분류하여 검증하였다. 분석결과, 대형할인점의 장기관계지향고객의 경우 품질 및고객서비스만족은 점포신뢰에 그리고 구매의 경제적가치만족은 점포신뢰와 재구매의도에 영향을 주었고, 점포신뢰는 재구매의도에 영향을 주는 것으로 나타난 반면 단기거래지향고객의 경우 구매의 경제적가치만족 만이 점포신뢰에 영향을 주는것으로 확인되었다. 그러나 대형마트 장기간 관계지향고객에서는 구매의 경제적가치만족이 점포신뢰에 영향을 줌으로써재구매의도를 형성한 반면 단기지향고객에서는 구매의 경제적가치만족과 점포신뢰가 동시에 재구매의도에 영향을 주는 것으로 확인되었다. 이상의 연구결과를 바탕으로 다음과 같은 논의를 할 수 있다. 첫째, 대형할인점의 경우 장기관계지향고객은 점포 내 제품의 품질과 고객서비스 수준 그리고 구매 시경제적 가치 등 모든 요소를 고려하여 점포에 대하여 만족하게 되며, 또한 점포가 이들 만족요인을 고객에게 제대로 제공할 때 이용하는 점포에 대하여 신뢰하고 재구매의도를 강력하게 나타난다는 것을 알 수 있다. 따라서 장기간 관계지향고객에게는 점포에 대한 만족수준을 높이는 것이 중요하다. 구체적으로는 최신 정보기술(information technology)을 활용하여이용 고객의 데이터베이스를 구축하고, 개인화된 고객의 특성과 구매행동에 관한 정보를 축적하여 관계지향고객을 선정 한후 이들에게 제품 및 서비스에 대한 정보 및 가격과 판매촉진에 관한 정보를 DM(direct mail)이나 홈페이지에 적극적으로제시함으로써 점포이미지를 높이고 표적고객의 욕구를 충족시켜 점포에 대한 신뢰와 반복구매를 높일 수 있다. 그러나 단기거래지향고객은 구매 시 단지 가격구조나 판촉행사를 통한경제적 가치만을 고려하기 때문에 제조업체 브랜드(national brand)보다는 유통업체 브랜드(private brand)상품을 제시하여가격매력성을 높이고, 시간대별 판촉행사를 통해 고객의 점포에 대한 신뢰를 유도할 필요가 있다. 둘째, 대형슈퍼마켓에서는 관계지향고객이나 거래지향고객 모두가 구매의 경제적가치만을 우선적으로 고려하므로 가격정책에 역점을 둘 필요가 있다. 그러나 장기관계지향고객은 점포신뢰를 통해 반복구매의도를 형성하지만 단기거래지향고객은 직접적으로 재구매의도를 나타내므로 고객의 성향에 따라 분류하여 관리할 필요가있다. 즉 관계지향고객에게는 가격정책을 통하여 점포신뢰를꾀하여야 할 것이며, 거래지향고객에게는 판촉행사나 저가격정책 등으로 직접적인 반복구매를 유도해야 할 것이다. The purpose of this paper is to explain and identify how key factors of customer satisfaction such as quality and customer service, economic value of purchase have an effect on store trust and repurchase intention and store trust, which in turn has influences on repurchase intention in retail setting of agricultural food product. A survey study was conducted to collect the data with women as consumer who have experience of purchase at discount stores or supermarkets. Regression analysis with SPSS 18.0 was performed to test the research hypothesis. The results of the study are as follows: First, in long-term relationship in discount stores, quality and customer service satisfaction is positively associated on store trust and economic value of purchase satisfaction are positively associated both store trust and repurchase intention, and then store trust is influence on repurchase intention. On the other hand, in short-term relationship in discount stores, economic value of purchase satisfaction are positively associated store trust only. Seconds, in long-term relationship in supermarkets, economic value of purchase satisfaction is positively associated store trust, which in turn influences on repurchase intention. In shortterm relationship in supermarkets, both quality and customer service satisfaction are positively associated on store trust.

      • KCI등재

        농산물 소매환경에서 점포충성도에 대한 관계형성 효과

        최철재,박승환 한국국제농업개발학회 2008 韓國國際農業開發學會誌 Vol.20 No.3

        The notion that relationships are more profitable than individual transactions is well founded, but the search for a framework to qualify, diagnose, and describe has proven elusive in case of agricultural product store. So, this study set out to the process of store loyalty through relationship formation with customer in types of agricultural product store. A model is proposed to evaluate the relationships between store satisfaction, store trust, store commitment and store loyalty by types of agricultural product store. The research results from regression showed as followed. First, store satisfaction had effect on store trust and store trust had effect on store loyalty in specialty agricultural product store. Second, store satisfaction had effect on store trust and store trust had effect on store commitment and store commitment had a strong effect on store loyalty in discount store. Third, store satisfaction had a direct effect on both store trust and store commitment, not effect on other variables, in department store. To enhance store loyalty, types of agricultural product store should build up relationship with their customer because loyalty translates into increased customer relations and repurchase which is reflected in a retailer's economic returns. The higher levels of trust and commitment are associated with higher levels of customer retention and inevitably, organsational profitability.

      • KCI등재후보

        성인학습자를 위한 CAD와 3D프린팅 전문인력 양성방안

        최철재,Choi, Chul-Jae 한국전자통신학회 2015 한국전자통신학회 논문지 Vol.10 No.7

        평생교육은 시대적 키워드이다. 성인학습자를 위한 친화형 교육과정 운영을 위해 전문적인 학사관리를 대학이 제공해야한다. 이를 통해 대학은 성인학습자에게 생애 단계별 평생학습을 지원하고 평생교육대학의 교육편제를 유지하면서 계속학습의 편의를 마련해야 한다. 지방자치단체는 평생학습도시 여건을 활용하여 지역경제 활성화를 유도한다. 본 논문은 K대학의 사례를 중심으로 지역의 산업체환경을 고려하여 평생학습자에게 비학위 재교육 과정으로 3D 프린팅과 CAD 전문인력 양성과정개설을 위한 정책적 운영방안을 제안하였다. Lifelong education is a periodic keyword. For a lifelong learner friendly education, university should provide the adult learners with the efficient academic administrative service. A university should support them in learning a series of graded lifelong study and come up with the convenience of continuous learning, maintaining the educational operation as a lifelong education university. A local government induces the regional economy reinvigoration from setting the lifelong learning conditions of the city. In this paper, I suggest a policy management scheme for opening training courses of 3D printing and CAD professionals training module as a non-degree reeducation programs for the lifelong learners that reflects the industrial milieu of the local community.

      • KCI등재후보

        디지털 방송 카메라와 토론자 간의 시각 편차 해석

        최철재,주석흠,이태희,Choi, Chul-Jae,Joo, Seok-Hum,Lee, Tae-Hee 한국전자통신학회 2014 한국전자통신학회 논문지 Vol.9 No.7

        본 논문은 선거방송에 참여한 토론자가 제한시간 확인을 위해 디지털 초시계를 빈번하게 곁눈질로 인하여 발생하는 토론자와 촬영 중인 디지털 방송 카메라와의 시각 불일치에 대한 시각편차에 대하여 해석하였다. 스튜디오와 같은 소규모 토론회에서는 토론 참여자와 온에어 방송카메라와의 시각 일치는 비교적 안정적이다. 그러나 공개토론이나 토론 참여자가 다수인 경우 중앙에 설치된 대형 LCD 모니터 초시계를 지속적으로 곁눈질함으로 발생하는 시각의 편차가 심각하다. 따라서 본 논문에서는 토론자 인원수, 데스크의 길이, 디지털 초시계와의 거리, 방송 카메라와의 거리와 높이에 따른 시각편차의 해석방법에 관하여 논한다. In this paper, we analyze the visual deviation for the sight mismatch between the digital broadcast camera during shooting and panelists due to sideways frequently the digital stopwatch for panelists who participated in the election broadcast to check the time limit. Match the sight of the on-air broadcast camera discussion and participants in the debate, such as the small studio is relatively stable. However, if a large number of participants in the discussion and broadcasting of the forum is a serious sight deviation occurring by sideways large LCD monitor stopwatch that is installed in the center. Therefore, in this paper, the number of panelists, the length of the desk, to discuss the analysis of fair value changes in accordance with the height and distance the distance between the digital stopwatch, and digital broadcast camera.

      • KCI등재후보

        직업군인을 위한 컴퓨터응용학과 교과과정 설계

        최철재,주석흠,Choi, Chul-Jae,Joo, Seok-Hum 한국전자통신학회 2014 한국전자통신학회 논문지 Vol.9 No.5

        The purpose of this paper is to develop curriculum for the Department of Computer Application Based Army Contracts. Because the Army contract department is a retraining undergraduate degree program targeting noncommissioned officers in service, its curriculum has no choice but to differ from those of other departments. The curriculum of the Department of Computer Application focuses on the reeducation of noncommissioned officers in service and consumers of education. In addition to the subjects related to the scientific and informational movement of the military, the subjects needed to qualify for the second-degree military counsellor certificate are reflected in the curriculum, which is a first for regular universities. The appropriate curriculum of the Department of Computer Application will be proposed including subjects for noncommissioned officers to cultivate leadership skills for managing subordinates and various subjects road map of department specializations will be also developed. 본 논문에서는 직업군인을 위한 군계약학과 컴퓨터응용학과 개설에 따른 교과과정을 제안한다. 군계약학과는 직업군인인 부사관을 대상으로 하는 재교육형 계약학과 학사학위과정으로 일반적인 교육과정과 다를 수밖에 없다. 제안한 컴퓨터응용학과 교과과정은 교육수요자인 부사관에 초점을 맞춘 교육과정이다. 따라서 군 과학화 및 군 정보화와 관련된 컴퓨터관련 교과목은 물론, 국내 4년제 정규대학 최초로 군상담사2급 자격취득에 필요한 교과목을 교과과정에 반영하였다. 또한 병사관리에 필수적인 군 리더십 관련교과목을 포함하여 합리적인 컴퓨터응용학과 교과과정을 제안하고, 영역별 학과 특성화를 위한 교과과정 체계도를 개발하였다.

      • KCI등재

        몽골 백화점의 소매 서비스품질이 고객만족과 재구매의도에 미치는 영향 - RSQS를 이용한 인구통계특성 측정 -

        최철재 한국몽골학회 2015 몽골학 Vol.0 No.40

        This study is to identifies how retail service quality such as physical aspect, reliability, personal interaction, problem solving and policy have effect on customer satisfaction and repurchase intention, and then customer satisfaction has influences on repurchase intention through measuring of demographics by using RSQS(retail service quality scales) in the context of mongolia department stores. In order to achieve goals, a hypothesis and a model of the study were established based on previous literature search. A survey study was conducted to collect the data with consumers who have experienced purchase in department stores of mongolia. Analysis of multi-regression with SPSS 21.0 was performed to test the research hypothesis. The results of the study are as follows: First, it found out that there was differences between dimensions of retail service quality and customer satisfaction by demographics characteristics such as gender, occupations, age and level of incomes. Second, there was differences between dimensions of retail service quality and repurchase intention by demographics characteristics such as gender, occupations,age and level of incomes. Third, there was differences between customer satisfaction and repurchase intention by demographics characteristics such as gender, occupations, age and level of incomes. In sum, based on this findings, the researcher suggests strategic direction for providing effective retailing services of department stores in mongolia.

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