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직무스트레스 요인이 상사-부하 교환관계와 직무만족, 조직몰입 및 이직의도에 미치는 영향에 관한 연구
천순덕(Cheon Soon Deok) 한국마케팅과학회 2005 한국마케팅과학회 학술대회 발표 논문집 Vol.- No.-
In the survey of this study, the purpose is to examine and deal with the strategies which may help reduce job stress: organizing their time, following the bio-clock, thinking in steps, taking breaks, targeting ideas, and sharing a problem, etc. But above of all, organizational changes can help reduce job stress such as ensuring the workload is in line with worker"s capabilities and resources, designing jobs to provide meaning, stimulation, and opportunities for workers to use their skills, clearly defining workers" roles and responsibilities, improving communications, providing opportunities for social interaction among workers, establishing work schedules that are compatible with demands and responsibilities outside the job.<BR> Labour turnover occurs when workers leave an organization and need to be replaced by new recruits. The main reasons that workers leave are:<BR> ㆍresignation (both voluntary and due to incapacity - pregnancy, ill-health, etc).<BR> ㆍdismissal (including redundancy).<BR> ㆍretirement.<BR> To achieve the purpose, this study deals with the previous concepts and theories on turnover from books, statistics, thesis and periodicals, etc. And to establish the effective theory in the article research and analysis on stress and turnover are presented using some kinds of questionnaire papers.<BR> Because high levels of absence and labour turnover affect both employer and workers, it is important that policies are developed jointly to reverse the trend. Before action can be taken, however, the patterns of absence and turnover and the groups of workers most likely to be affected should be identified.