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      • 職業的 特性이 조직커미트먼트에 미치는 影響에 관한 硏究

        김준식,운봉현 경남대학교 산업경영연구소 2000 産業經營 Vol.26 No.-

        The citizens of Korea want to get better administrative service. The government is also eager to improve productivity of employees and establish a positive attitude toward public officers. Public officers themselves expect people to recognize their job as a good occupation so that they can work with self-confidence. In reality, they have a low commitment to their job because of their indifference to the nature of public careers, a negative peace-at-any-price principle along with idleness without rationalism. The solution to these problems is to improve organizational commitment, The existing research has mostly been conducted by private institutions and pays litt1e attention to human psychology A lot of the existing research excludes job satisfaction as a factor in the study models, though some research shows that job satisfaction can influence organizational commitment. Considering the above, I selected several factors that affect the organizational commitment of public officers such as demographics, individuality, occupational specialty, and job satisfaction. Organizational commitment is viewed as a multi-dimensional concept and hypothesis were formulated under those assumptions. The affective factors to the organizational commitment of public officers of our country were derived from a test of hypothesis. The way to improve the organizational commitment of public officers was found in this manner and I suggest here an alternative for the government or its provincial agencies. The outcome of the analysis shows a high continuous commitment among males having poor academic background and a short length of service. Stability, authoritarianism, and a sense of duty have a meaningful influence on continuous commitment. Job satisfaction also has a positive effect. The group of males with a short length of service shows high affective commitment and autonomy. This has a positive influence on the general characteristics. Occupational specialty has a negative relationship with stability and public servant spirit. The threat of lay-offs and authoritarianism have a positive influence. Job satisfaction also shows a positive relationship. In case of normative commitment, it was high in the group of high academic career, high-ranking officers and long length of service. Creativity and learning positively affected general characteristics. Occupational specialty has a positive relationship with the sense of duty and public servant spirit. So, I suggest that we can improve the organizational commitment of public officers with the following programs : First, continuous commitment cannot always be improved with extended length of service, so we can expect administrative efficiency and activation of organization when an age-limit system for each promotion is introduced for high level positions. Affective commitment level was decreased with a growing length of service. For the employees who worked for a longer period, hobbies or educational programs are needed to compensate for their psychological loss and emotional balancing. Encouraging informal clubs can be helpful. Employees who have low academic careers need to have many educational opportunities from the government or the chance to go to night school. Those who have high academic career also must get further education or be encouraged to go to graduate school. Society is developing rapidly into an information-dominated environment so public officers should adapt themselves not only for the purpose of work but also for their future life by continuing their education. Second, autonomy is an important factor, so the authorized limit of right should be enlarged properly when responsibility is increased. Rules and organization require flexibility. Strong desire to study gives a positive influence to normative commitment, A system that can satisfy intellectual or self-developing desires should be introduced, such as foreign language classes, encouraging upper level schooling, inviting lecturedrs who are specialized in certain fields employees want to learn, etc. The improvement of public officers' knowledge and upgrading their quality is helpful for both job efficiency and better administrative service. Third, reducing stability and authoritarianism will strengthen public servant spirit. Ability-focused systems, age-limit systems for each promotion, and objective personnel policies should be established to break down old bureaucracy in the government, its provincial agencies. and parliament. The introduction of regular and partial lay-offs could also be taken into consideration. Fourth, to elevate the level of normative commitment, a proposition system should be activated. Excellent propositions will be analysed to find out their effects and the proposing public officer could be promoted or rewarded, A proposition system requires a very autonomous and mutually cooperative environment. A bureaucratic and stiffened environment will stifle that. Fifth, public servant spirit and the sense of duty that makes employees feel their sacrifice to society worth the public benefit have to be raised from the bottom of their heart because normative commitment has a positive relationship on those. Salaries need to be almost the same as private company employees' and public officers should feel that citizens recognize their job a good occupation in society. People should exert themselves to discover public employees' good aspects rather than bad ones such as corruption, idleness without rationalism, indifference to the nature of public careers, authoritarianism, red-tapism or formalism. On the other hand, public officers should establish strict discipline inside their group by disciplinary action or proper penalties and are should promote social stability by proving to citizens that they are a very honest, sincere and faithful group. This way, the whole family of public officers will make it an honor to be a public servant under the new administrative culture.

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