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사티어모델 기반 의사소통 교육프로그램이 공공병원 간호사의 의사소통 능력, 정서지능, 우울 및 행복에 미치는 효과
신윤희(Shin, Yoonhee),이숙(Lee, Sook),문현숙(Moon, Hyunsook),정덕유(Jung, Dukyoo),이혜순(Lee, Hyesoon) 한국보건간호학회 2018 韓國保健看護學會誌 Vol.32 No.1
Purpose: This study was conducted to identify the effects of Satirs model based communication education on communication competence, emotional intelligence and depression-happiness in regional public hospital nurses. Methods: A non-equivalent control group pretest-posttest quasi-experimental design was used. The subjects were 36 nurses of the experimental group and 36 nurses of the control group. Satirs model based communication education was conducted for two days and the dependent variables were measured using the global interpersonal communication competence scale (GICC), emotional intelligence scale and short depression-happiness scale (SDHS). Data were analyzed by the Chi-squared test, Fishers exact test and ANCOVA using SPSS 21.0. Results: Communication competence (F=12.7, p<.001) was significantly increased in the experimental group, as was emotional intelligence (F=6.67, p=.01). Conclusion: The results of the study suggest that Satirs model based communication education is an effective method to increase public hospital nurses communication competence and emotional intelligence.